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G2 recognized Port
Port

By Port

4.4 out of 5 stars

How would you rate your experience with Port?

Port Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the intuitive and user-friendly interface of Port, enhancing collaboration and developer autonomy. (11 mentions)
Users value the flexibility of Port, enabling customization and innovative solutions tailored to their organization's needs. (10 mentions)
Users value the customization options of Port, enabling tailored solutions that enhance productivity and flexibility. (9 mentions)
Users value the ease of use of Port, benefiting from its intuitive interface and responsive support team. (9 mentions)
Users appreciate the ease of integrations with Port, facilitating seamless connectivity and enhanced functionality. (9 mentions)
Users report integration issues with tools like New Relic and Azure, affecting functionality and user experience. (4 mentions)
Users find the poor documentation hampers usability, making API integration and setup time-consuming and challenging. (4 mentions)
Users note slow performance issues with Port, including poor REST API latency and scalability challenges. (4 mentions)
Users find the complex configuration frustrating, requiring extensive time to navigate and optimize integration processes. (3 mentions)
Users find the limited customization options frustrating, as they cannot tailor the interface to their specific needs. (3 mentions)

5 Pros or Advantages of Port

1. User Interface
Users appreciate the intuitive and user-friendly interface of Port, enhancing collaboration and developer autonomy.
See 11 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very nice UI for our end users!"

What do you like about Port?

The UI is very nice and was very fast adopted by our end users. I really like the fact that we can write github workflows and keep the whole control o

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Portal for Modern Engineering Teams"

What do you like about Port?

Working with Port has been really smooth thanks to their fantastic support team. Whenever we need help, they're quick to respond and really know their

2. Flexibility
Users value the flexibility of Port, enabling customization and innovative solutions tailored to their organization's needs.
See 10 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Implementing Port for our internal development team"

What do you like about Port?

I like the flexibility to define our own data models and mappings. This really make the possibilities with Port endless and has allowed us to build so

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Fast paced product with lot support for all platforms"

What do you like about Port?

The way it integrates with other platforms and how it gives you the flexibility to build what is requried for your organization.

3. Customization
Users value the customization options of Port, enabling tailored solutions that enhance productivity and flexibility.
See 9 mentions

See Related User Reviews

Mary H.
MH

Mary H.

Enterprise (> 1000 emp.)

4.5/5

"Port is a good product"

What do you like about Port?

I enjoy working closely with the Support team and also leveraging the customizations for Port to be able to replace our internal service tooling for h

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A game-changer for our organization"

What do you like about Port?

The interface is intuitive and simple to master, which ensures that both our developers and engineers will understand its possibilities within a very

4. Ease of Use
Users value the ease of use of Port, benefiting from its intuitive interface and responsive support team.
See 9 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"port"

What do you like about Port?

the best thing about Port for me is the option to make for the developers and me a easy life

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Portal for Modern Engineering Teams"

What do you like about Port?

Working with Port has been really smooth thanks to their fantastic support team. Whenever we need help, they're quick to respond and really know their

5. Integrations
Users appreciate the ease of integrations with Port, facilitating seamless connectivity and enhanced functionality.
See 9 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Elegant self-service portal offering various features to make life easier"

What do you like about Port?

Workflow Automation – Helps streamline processes and reduce manual work. Scalability – Works well with adapting to business growth. Performance – St

Martin L.
ML

Martin L.

Mid-Market (51-1000 emp.)

4.0/5

"Great IDP"

What do you like about Port?

The simplicity and easy to plug new integrations.

5 Cons or Disadvantages of Port

1. Integration Issues
Users report integration issues with tools like New Relic and Azure, affecting functionality and user experience.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"The service itself is very good, but it might require some more time to mature."

What do you dislike about Port?

- Plenty of bugs - Some key features still missing - Not enough managed integrations (have to install some exporters) - Some user interface actions

Pedro B.
PB

Pedro B.

Mid-Market (51-1000 emp.)

5.0/5

"Amazing experience"

What do you dislike about Port?

Missing integration like otel, newrelic or datadog to add internal metrics for apps Some form view were changed without be notified

2. Poor Documentation
Users find the poor documentation hampers usability, making API integration and setup time-consuming and challenging.
See 4 mentions

See Related User Reviews

Martin L.
ML

Martin L.

Mid-Market (51-1000 emp.)

4.0/5

"Great IDP"

What do you dislike about Port?

Probably not that complete in-app help menus.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Port review"

What do you dislike about Port?

I think the terraform provider could do with some love. The documentation isn't great and could do with a lot more examples. Dynamic field generati

3. Slow Performance
Users note slow performance issues with Port, including poor REST API latency and scalability challenges.
See 4 mentions

See Related User Reviews

Stefano R.
SR

Stefano R.

Enterprise (> 1000 emp.)

4.5/5

"One of the best (if not THE best) platforms on the market"

What do you dislike about Port?

Terraform provider does not support all the features available from the portal Scalability issues with the POrt agent Lack of an official API client

Алексей .
А

Алексей .

Mid-Market (51-1000 emp.)

4.0/5

"review from system engineer perspective"

What do you dislike about Port?

Some UI components, gray font hard to read, tooltips overlap data, pie chart legend is raw. REST API latency is poor.

4. Complex Configuration
Users find the complex configuration frustrating, requiring extensive time to navigate and optimize integration processes.
See 3 mentions

See Related User Reviews

AF

Adam F.

Mid-Market (51-1000 emp.)

5.0/5

"Highly Flexible Developer Portal"

What do you dislike about Port?

It's tempting to use Port as a 'hammer' to solve every problem, but we've found it's not always well suited to more complex use-cases where it needs t

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Fast paced product with lot support for all platforms"

What do you dislike about Port?

At times there might be too many options to perform a single action, which is confusing at times and might lead to frustrations. The terraform provide

5. Limited Customization
Users find the limited customization options frustrating, as they cannot tailor the interface to their specific needs.
See 3 mentions

See Related User Reviews

Siva M.
SM

Siva M.

Mid-Market (51-1000 emp.)

5.0/5

"Architects view of PORT"

What do you dislike about Port?

No ondividual team/user profile concept. This is not great as every user gets view of the things even if they it is not relevant.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very nice UI for our end users!"

What do you dislike about Port?

It lacks of customizable features regarding the UI (i.e: icons no way to upload custom icons, etc) Difficult to troubleshoot jq queries in json

Port Reviews (40)

Reviews

Port Reviews (40)

4.4
40 reviews
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AF
Lead Platform Engineer
Mid-Market (51-1000 emp.)
"Highly Flexible Developer Portal"
What do you like best about Port?

The UI and 'out of the box' nature of the product is great, compared to setting up something like Backstage you can get up and running with useful actions/catalogs in very little time.

The UI itself is very polished and regularly updated, the functions are very intuitive and do not require extensive explanation when rolling out across the organisation to potentially less-technical users. Review collected by and hosted on G2.com.

What do you dislike about Port?

It's tempting to use Port as a 'hammer' to solve every problem, but we've found it's not always well suited to more complex use-cases where it needs to reflect 'state' of systems or operations.

Some integrations with cloud platforms like Azure can be lacking in some areas, so cataloging things like infrastructure may require a lot of development but then again the fact that some resources 'just work' is a huge bonus. Review collected by and hosted on G2.com.

Martin L.
ML
Software Engineering Lead
Mid-Market (51-1000 emp.)
"Great IDP"
What do you like best about Port?

The simplicity and easy to plug new integrations. Review collected by and hosted on G2.com.

What do you dislike about Port?

Probably not that complete in-app help menus. Review collected by and hosted on G2.com.

Shlomi B.
SB
DevOps Architect
Enterprise (> 1000 emp.)
"Port is a wonderful tool for doing platform engineering right"
What do you like best about Port?

The custuomization of blueprint is the best thing in port. It is super simple to create the right data model for my organization.

There are multiple out of the box integration that we are using.

The scorecards is an amazing feature that really helped us to move the niddle on organizational standards. Review collected by and hosted on G2.com.

What do you dislike about Port?

There are thing that can be improved in Port, nothing that is "dislike".

Pagination is something that can be improved to make it perform better. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Elegant self-service portal offering various features to make life easier"
What do you like best about Port?

Workflow Automation – Helps streamline processes and reduce manual work.

Scalability – Works well with adapting to business growth.

Performance – Stable and responsive, with minimal downtime.

Integration - supports various integrations + possibility to use not existing via webhooks, etc Review collected by and hosted on G2.com.

What do you dislike about Port?

User Interface – Easy to navigate but sometimes i am confused where i can find our self services.

Learning curve - During initial phase harder to get concept and learn terms with their usage Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise (> 1000 emp.)
"Implementing Port for our internal development team"
What do you like best about Port?

I like the flexibility to define our own data models and mappings. This really make the possibilities with Port endless and has allowed us to build some pretty helpful dashboards. Review collected by and hosted on G2.com.

What do you dislike about Port?

There are some inconsistencies in the implementation of some features. For instance, a self-service action on an entity will pass the entities title by default whereas an automation will pass the entities identifier. This isn't outlined in any documentation and we had to figure it out during implementation. We've found a few instances of this where the documentation does not outline the limitations and we need to ask Port employees for clarification on how something is supposed to work. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"I was satisfied, and really liked the user interface and experience"
What do you like best about Port?

The UI looks great, the search/filter is very quick, easy to find the information I need.

The ability to easily create custom dashboards was neat.

Althoguh using JQ had some learning curve, I liked the help I received from the customer success team.

The API documentation was great, the swagger was also very helpful to try endpoints. Review collected by and hosted on G2.com.

What do you dislike about Port?

It takes a bit of time to understand and set the entity blueprints right, I felt like the customer success team had a "You can do it, but we are here for help" approach, and maybe more of a "Let us know how your org works and here is a suggestion for a relation mapping that might work for you well, wdyt?" approach would get us onboard quicker :) Review collected by and hosted on G2.com.

Lucas  K.
LK
Devex
Enterprise (> 1000 emp.)
"A nice product"
What do you like best about Port?

I like using blueprints to model everything so it's simpler for us to understand how is everything connected.

The action are clearly something that the competition does not have well implemented.

Using JQ almost everywere gives us a powerful tool to modify the fields. Review collected by and hosted on G2.com.

What do you dislike about Port?

The blueprint query api is hard to use and not flexible enough.

The lack of documentation for Ocean integration with AWS, it took me a lot of time to create the field and mapping, it would be nice to have the blueprint json and mapping yaml just to copy and paste. Review collected by and hosted on G2.com.

Kolten F.
KF
DevOps Lead
Mid-Market (51-1000 emp.)
"I like the tool, we're just scratching the surface."
What do you like best about Port?

Port has been helpful in giving us a catalogue for our cloud resources, we're working through the integrations to go from our code source, cloud resources, CI/CD pipelines. Review collected by and hosted on G2.com.

What do you dislike about Port?

I think the documentation could be improved overall. The documentation for building new templates/blueprints/mappings, improved examples, potentially leverage genAI for code generation on the mappings and the JQ involved. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Mid-Market (51-1000 emp.)
"easy to use developer portal"
What do you like best about Port?

the ability to integrate all sorts of information and aggregate them to show developers a central view of their services status and related information. ocean framework which allows you to build your own data exporter easily. self-service actions that can be used to trigger many automations and it's easy to manage its inputs and permission restriction. Review collected by and hosted on G2.com.

What do you dislike about Port?

incomplete documentation. many features are not well documentated, or lack of examples. the syntax explanation for some yaml files like data mapping selector for github integration would be helpful Review collected by and hosted on G2.com.

Travis G.
TG
Principal Software Engineer, Developer Experience
Enterprise (> 1000 emp.)
"Port is Flexible and Easy to Integrate"
What do you like best about Port?

Port enables organizations to create a very flexible data model that represents their SDLC and organization, while also the ability to import and map data to that structure very quickly. Review collected by and hosted on G2.com.

What do you dislike about Port?

Port offers little opinion or direction as an Internal Developer Portal, in guiding organizations with best practices (rather it makes it easy if you have your own opinions). Review collected by and hosted on G2.com.

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