Patrycja M.
PM
Patrycja M.
Media Marketing Manager
Enterprise (> 1000 emp.)
"The most intuitive and helpful platform for social media influencer teams"
5/5
What do you like best about Popular Pays?

We've had an incredible experience using the Popular Pays platform for our campaigns. From the start, their **customer service team** has been nothing short of exceptional—always responsive, helpful, and ready to provide solutions whenever needed. Whether it's technical support or strategic advice, they've been a true partner every step of the way.

One of the best aspects of Popular Pays is how **user-friendly** the platform is. Setting up and running campaigns is a breeze, even for those who may not be as tech-savvy. The intuitive interface makes it easy to navigate, track progress, and manage every aspect of a campaign with minimal effort.

Working with creators on this platform has been an absolute pleasure. The **creators are talented, professional, and bring such creative energy** to each collaboration. They truly understand how to connect with audiences in authentic ways, making the content more engaging and impactful.

The platform has also been a game changer in helping us **reach a new audience of users** that we couldn't have connected with through traditional methods. The combination of creator talent and data-driven targeting has allowed us to expand our reach and grow our brand in ways that simply weren't possible with other platforms.

Overall, we highly recommend Popular Pays for anyone looking to elevate their campaigns and tap into new audiences with ease. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

Nothing at all we love everything about the platform Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

Popular Pays has been instrumental in helping us **quickly and efficiently create high-quality UGC (user-generated content)** and hire influencers for our brand. The platform streamlines the process of finding, vetting, and collaborating with creators, allowing us to generate authentic content that resonates with our audience in a fraction of the time it used to take. With its robust network of influencers and seamless workflow, we can easily manage multiple campaigns, ensuring that our brand stays relevant and engaging. The speed and ease of finding influencers who align with our brand values have been a huge advantage, allowing us to scale our marketing efforts effectively. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
AF
Verified User in Fund-Raising
Mid-Market (51-1000 emp.)
"Wonderful experience with Popular Pays"
4.5/5
What do you like best about Popular Pays?

Popular Pays makes sourcing credible, talented creators for our clients a breeze! What could be a very tedious process has been streamlined into one reliable platform. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

The review/approval and edit request process is a little clunky. You can't undo an approval, which is tough if last minute edits come in. Some creators submit content multiple times, because prompted to, and it makes it confusing. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

Popular Pays is helping us service our nonprofit clients. This streamlined platform makes implementing client campaigns far easier than trying to do it on our own. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"PopPays, the partners you want in building a creator community!"
4.5/5
What do you like best about Popular Pays?

Our working relationship with our account reps and product managers. As the client, we feel heard when there are product/platform suggestions and the PopPays team works to integrate those improvements. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

Quality of creators has started to diminish a bit. Not necessarily the quality of the individuals (although that can be the case), rather the quality of final assets. We know our parent company has steep and strict standards for campaign briefs, but it's become quite a heavy lift to chase creators to ensure all points of the briefs are met. The quality of final videos don't always meet our expectations, but creators themselves are usually willing to work with us to get to a good middle ground. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

Creators have a unique way of connecting to our audiences that brand accounts cannot accomplish on their own. We love working with creators and seeing their individual styles and creativity come to life with our products! Review collected by and hosted on G2.com.

Response from Joshua Brook of Popular Pays
Edit edit

Thank you for sharing your feedback! We're thrilled to hear that you appreciate our account reps and product managers' responsiveness to your suggestions. We understand your concerns about the quality of final assets and are committed to ensuring that creators meet your campaign brief standards. We will address this internally as we continue to enhance the quality assurance process and provide additional support to creators. Your partnership is valuable to us, and we are dedicated to delivering exceptional results for your campaigns. Thank you for choosing Popular Pays as your partner in building a creator community!

CW
Cala W.
Social Media Manager
Mid-Market (51-1000 emp.)
"PopularPays makes influencer management simple!"
5/5
What do you like best about Popular Pays?

I really appreciate how Popular Pays makes influencer management simple. From vetting and approving to briefing and collecting content, the whole process is possible in the platform which makes my life as a social media manager easier! I appreciate how easy it is to use too. It is very user friendly, anyone can learn it from just a brief demo. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

I think sometimes users I want to invite have a hard time understanding what the platform is and that is a challenge, but there is nothing that I really dislike about the platform itself. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

Popular Pays is making influencer management a whole lot easier! It makes finding creators easy and also staying on top of deliverables. I also love how the brief sets the expectations for creators from the very beginning so there is no confusion on what they agreed to come content creation time. Review collected by and hosted on G2.com.

Leah D.
LD
Leah D.
Social Media Specialist
Mid-Market (51-1000 emp.)
"Social Media Specialist"
5/5
What do you like best about Popular Pays?

There is a wide net of influencers with all types of niches making it easy to find ones that fit your brand. They have created quality content for my client and posted on their accounts which has generated more followers for us. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

We do get a lot of applicants that are outside of what my brand is looking for (mom/lifestyle content) and Perfect Hydration is more athlete focused. Therefore, we have to sort out a lot of those influencers. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

They're generating much more UGC posts for us and supporting brand awareness at specific new retailers we are shelfing product at. This has helped be able to spread the news of the retailer launches easier and potentially generate more sales. Review collected by and hosted on G2.com.

Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Great way to get UGC for your brand"
5/5
What do you like best about Popular Pays?

The user experience as a brand is great. Very straightforward and easy to set up. It was my first time using a UGC company, so I was satisfied with the experience and result. They have a great network of UGCs. Appreciate our account manager for always following up. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

I don't have any complaints about Popular Pays since this was my first time working with a UGC company. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

Popular Pays definitely helps with our social media/content. Highly important for all brands nowadays. Review collected by and hosted on G2.com.

Mallory G.
MG
Mallory G.
President
Small-Business (50 or fewer emp.)
"An Organized Platform for Sourcing Influencer Campaigns"
3.5/5
What do you like best about Popular Pays?

What I like best about Popular Pays is how organized and streamlined the platform is, the ability to chat with support and an actual human being instantly, and the ease of finding your next influencer campaign. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

The least helpful thing about Popular Pays is that a lot of users take their time in answering messages, or may not answer at all. If there was a method of communication like text or email that we'd be able to connect to them right away, perhaps it would help ease the initial collaboration process. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

Find the right influencer for our hotel marketing strategies and seasonal campaigns. Review collected by and hosted on G2.com.

Response from Joshua Brook of Popular Pays
Edit edit

Thank you for your feedback! We're pleased to hear about your positive experience on our platform. We understand the importance of efficient communication and will explore options to improve this aspect of our service.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Social Community Coordinator"
4/5
What do you like best about Popular Pays?

Love how simple and easy it is to put together a campaign brief, aesthetically pleasing and the team at PopPays is extremely helpful. Implementing our previous campaigns has been extremely easy as well. This is my first time using popular pays and I am wowed by the amount of features/capabilities it has as well as how easy it is to integrate into my current workstreams Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

There is not much that I currently dislike but I have yet to be fully immersed in the Popular Pays experience. Thus far, very pleased with it all! Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

Popular Pays helps ease the recruitment process, UGC process, and overall influencer marketing process. Overall, all of these processes can be lengthy and time consuming. Popular Pays definitely lowers the workload by providing an smooth and simplified process with also a ton of help from their team! Review collected by and hosted on G2.com.

Response from Joshua Brook of Popular Pays
Edit edit

Thank you for your positive feedback! We're always glad to hear how our platform truly supports our users' needs. Thank you for choosing Popular Pays!

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Great Customer Support & Quick Turnarounds"
5/5
What do you like best about Popular Pays?

Love working with Kelly and Emma as they turnaround plans very quickly and help work with the influencers to get approvals. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

There could be more clarity around the pricing and payments to the influencers. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

They are great at helping us find influencers quickly and easily that provide exactly what my clients need to see success. Review collected by and hosted on G2.com.

Eman M.
EM
Eman M.
Search Engine Optimization Specialist
Mid-Market (51-1000 emp.)
"I have not participated in any work for the company before."
2.5/5
What do you like best about Popular Pays?

I think it is a company with a good reputation and excellent management, but I have not had the experience of that. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

As I said before, I was not actively involved in the company. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

It helps me a lot in doing my job perfectly. Review collected by and hosted on G2.com.