Verified User in E-Learning
UE
Verified User in E-Learning
Mid-Market (51-1000 emp.)
"Great experience"
5/5
What do you like best about Popular Pays?

I like how easy it is to manage the creators I am accepting into my campaign. Additionally, I love the whole set up with creators having to apply and that I can easily check out their social media channels. The platform is quite intuitive and just streamlines the whole creator management process which I appreciate. Also special shout out to out to Betty, I love working with her, she replies so quickly and helps me with everything. It is so easy to work with her and just the speed at which she is getting back to me is amazing. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

There were a few bugs with the platform but my contact person was also so fast to reply to me and help me with the bugs. One thing that I also dislike is creator related. For our campaigns we usually require that the creators have children which is listed in the brief but we constantly have creators apply who don't have kids. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

Prior to Popular Pays, we had to find creators using Instagram, which was very time-consuming, and the negotiating part was tedious. PPs helps streamline this and allow us to move much quicker. Review collected by and hosted on G2.com.

Madison J.
MJ
Madison J.
Sr. Planner, Social and Partner Marketing Solutions
Mid-Market (51-1000 emp.)
"Popular Pays connects us with quality creators with ease!"
3.5/5
What do you like best about Popular Pays?

It's very easy to use - straightforward and clean, and easy to teach others on the team how to use. It's been a great resource for us to connect clients to quality creators, and we appreciate the sharing capabilities for clients from an agency. The brief creation process is is simple and allows for lots of detail and easy duplication and implementation. It allows us to partner with smaller creators at scale in a timely manner across social channels. Our customer support has been wonderful, with our dedicated team periodically checking in to lend a helping hand. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

Availability of large creators, no feature to show the budget inputted vs. current spend, many creators on Popular Pays are no longer active on social channels that they are listed for, API connection issues, issues with creators applying to campaigns and barely answering questions or being a good applicant. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

We needed a platform to manage influencer content creation front to back, and Popular Pays has done just that! It's allowed us to sell our service to clients along with the ease of the platform. We focus on smaller influencers, and it allows us to easily source them, get product to them, edit the videos, and have content made in an easy and timely manner. Review collected by and hosted on G2.com.

Response from Joshua Brook of Popular Pays
Edit edit

Thank you for your positive feedback about our customer support team and the ease of use of our platform. We understand your concerns about the availability of large creators and the feature to show budget inputted vs. current spending. We'll make sure to pass this feedback along to the appropriate teams for review.

Alexa C.
AC
Alexa C.
Senior Social Content Strategist
Mid-Market (51-1000 emp.)
"Hands-on support and Intuitive Dashboard"
4/5
What do you like best about Popular Pays?

- Strong support from reps!

- The dashboard is SO user friendly and makes keeping track of multiple activations a breeze.

- Awesome pool of influencers and it's so easy to invite additional influencers to the platform. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

Would love if paid performance could be viewed in real time similar to organic performance! Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

Streamlining influencer sourcing, contracting, communications and reporting! Popular Pays has saved our team a lot of time while also increasing the quality of influencers we're able to work with, resulting in higher quality content! Review collected by and hosted on G2.com.

Response from Joshua Brook of Popular Pays
Edit edit

Thank you for your positive feedback about our support team and user-friendly dashboard. We appreciate your feedback regarding real-time paid performance viewing and will take that into consideration for future updates.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"A self service yet full service Influencer Program!"
4/5
What do you like best about Popular Pays?

The team. I never felt alone, even though I was able to navigate the platform on my own and communicate directly with the influencers, I always had the support of the Pop Pays team to answer any questions I had (however rudimentary it was!). Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

There isn't a lot to dislike, but I do feel like there could be some improvements on the platform capabilities to make it easier to navigate between assets and better understand what has been delivered and what was still outstanding. There were some glitches along the way in using it, but overall it was very user friendly. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

The ability to gain 8 influencers to talk very uniquely about your product with a budget that could usually only afford 1 or 2. Review collected by and hosted on G2.com.

KC
Kaitlin C.
Director of Brand Strategy
Mid-Market (51-1000 emp.)
"PopPays through the Meta MBA. Programs have been organized & completed to my expectations."
5/5
What do you like best about Popular Pays?

How organized the process is - everything seems to flow nicely. I also feel that the support our team gives us is really great. Any requests to extend the talent pool are handled well. I also feel like the the talent options have been great and we appreciate all the tools that speak to the creators follower demographics. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

The only thing I can think of is the level of talent sometimes doesn't feel super "luxe" which is what our client is looking for! Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

It is solving our lack of creative assets! Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Creator Database - High Quality Deliverables"
4/5
What do you like best about Popular Pays?

The quality of content has been great. Most creators are very responsive and willing to make revisions. Betty, our rep has always been incredibly helpful and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

Unable to track insights on multiple platforms per campaign. Search tool lacks features like searching multiple platforms at the same time with different parameters. Fee structure for all transactions on the platform on top of monthly rate. Unable to edit campaigns independently. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

Finding creators that are willing and ready to produce content on a relatively short notice. Review collected by and hosted on G2.com.

Jeb S.
JS
Jeb S.
Associate Connections Planning
Mid-Market (51-1000 emp.)
"Popular Pays makes the often tumultuous experience of working with influencers easy and effective."
5/5
What do you like best about Popular Pays?

The representatives are incredibly responsive and helpful. They share knowledge excitedly and give exceptional insights. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

If there is a downside, I have yet to find it. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

Influencer marketing for client campaigns Review collected by and hosted on G2.com.

BAHA' A.
BA
BAHA' A.
Freelance Digital Marketer
Small-Business (50 or fewer emp.)
"A seamless platform for influencer marketing campaigns"
5/5
What do you like best about Popular Pays?

Popular Pays makes it incredibly easy to connect with talented creators and manage campaigns from start to finish. The interface is clean, communication tools are built-in, and reporting is intuitive. It's perfect for fast, collaborative marketing. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

Occasionally, the creator pool can be limited in niche markets. Also, a few UX elements could be improved for smoother navigation between campaigns. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

Popular Pays helps us efficiently manage influencer campaigns without the hassle of manual outreach and coordination. It solves the problem of creator discovery, contract handling, and content tracking — saving us time and improving the quality of collaborations. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Review for Popular Pays Platform - Connecting with Creators and UGC Content Moderation"
4/5
What do you like best about Popular Pays?

Ease of Use- The platform has a great layout and is easy to use!

Ease of Implementation - We love that Popular Pays offers a link to a detailed campaign brief with a Sign Up link for those interested in working with our brand. The sign up process is thorough and it offers creators other ways to connect with brands, offering value for signing up.

Customer Support- Our CM is always available to help and has a quick response time. Truly appreciated!

Frequency of Use- The platform is used daily without any issues from the brand side. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

Many of our users have experienced issues submitting content or logging in- particularly on the app compared to the web. Uploads often get stuck on a loading screen and never complete. It would be great to see these issues resolved.

On a related note, while Customer Support is responsive via email, it would be incredibly helpful to receive an email notification whenever an applicant submits a request. This would help us stay in the loop, especially since applicants sometimes face login issues and it may seem like they haven't reached out or responded- when they actually have. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

We use PopPays as our central hub for all influencer and creator collaborations. It streamlines the process of accepting creators, conceptualizing campaigns, and moderating content. We especially appreciate being able to view all campaign assets in one place and review them internally before providing feedback. Review collected by and hosted on G2.com.

Mike S.
MS
Mike S.
Head of Talent
Small-Business (50 or fewer emp.)
"MediaNug review of Popular Pays"
5/5
What do you like best about Popular Pays?

We have tried many platforms for our company. The quality of creators and their content has been superior to all other platforms. Review collected by and hosted on G2.com.

What do you dislike about Popular Pays?

That you can only select one platform for the creator to post to on a campaign. Our clients usually post across multiple platforms. Review collected by and hosted on G2.com.

What problems is Popular Pays solving and how is that benefiting you?

Creator sourcing is our biggest problem. Lack of communication with creators and meeting their deadlines. So far, Popular Pays has helped with these pain points. Review collected by and hosted on G2.com.