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UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/27/2023

"User friendly navigation and easy to build templates"

4.5/5

What do you like best about Poppulo Employee Experience?

Poppulo allows my email campaigns to attract users in it's professional look and feel. Review collected by and hosted on G2.com.

What do you dislike about Poppulo Employee Experience?

Templates can be a bit tricky to customize when it comes to columns. Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo Employee Experience

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Thank you for your feedback! We're thrilled to hear that you find Poppulo user-friendly for navigation and template building. It's great to know that our platform helps you create email campaigns with a professional look and feel, attracting more users to your content.

We understand your feedback about customizing templates with columns, and we're continuously working to improve this aspect for a better user experience.

Thank you for choosing Poppulo, and we look forward to continuing to support your communication endeavors.

UM

Verified User in Management Consulting

Enterprise (> 1000 emp.)

5/31/2023

"Director"

5/5

What do you like best about Poppulo Employee Experience?

Ease of use and good customer service that's professional. Review collected by and hosted on G2.com.

What do you dislike about Poppulo Employee Experience?

Not as briefed on free webinars to learn more on how to use the tool. Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo Employee Experience

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Thank you for taking the time to share your experience! We’re thrilled to hear that your Poppulo customer service experience has been valuable to you. It’s feedback like yours that motivates us to keep delivering top-notch solutions.

At Poppulo, we’re committed to providing excellent communication experience solutions and exceptional customer service. We appreciate your support and look forward to continuing to help you reach your most important audiences. Our upcoming Engage event is a great place to learn more about our solutions and network with other Poppulo customers! We would love to see you there. The free registration link is below.

See how Poppulo Employee Experience improved

DV

Dayana V.

Enterprise (> 1000 emp.)

2/13/2023

"Wonderful tool for communicators!"

5/5

What do you like best about Poppulo Employee Experience?

Puppulo is an easy to use and effective communications tool. Review collected by and hosted on G2.com.

What do you dislike about Poppulo Employee Experience?

Sometimes it's hard to get a hold of someone to support you. Review collected by and hosted on G2.com.

AG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

5/16/2023

"A handy tool for keeeping different geographical locations up to date!"

3.5/5

What do you like best about Poppulo Employee Experience?

Segmentation by email is very handy so that groups can be targeted Review collected by and hosted on G2.com.

What do you dislike about Poppulo Employee Experience?

Uploading is fast, but unclear when updating what's added and removed. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

7/27/2023

"One of the worst Customer Service experiences I have ever had"

0/5

What do you like best about Poppulo Employee Experience?

They provide dedicated reps to assist with questions Review collected by and hosted on G2.com.

What do you dislike about Poppulo Employee Experience?

They charge money for a simple call such as a product overview for a new team Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo Employee Experience

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Thank you for sharing your feedback with us; we appreciate your honesty. We’re pleased to know that you’ve found value in our dedicated representatives, who are here to assist with your questions and support your team.

Regarding the concern about charges for a product overview, we would like to clarify that we offer several different training channels, many of which are available free of charge. These include resources such as our customer knowledge base, on-demand training and certification, and free training webinars designed to help you make the most of Poppulo’s features. However, there may be associated costs for more in-depth, personalized training.

If you have any questions or concerns about our training offerings or their associated costs, please get in touch with our customer support team for detailed information and assistance in selecting the training package that best suits your needs.

Thank you for choosing Poppulo, and we look forward to serving your communication needs.

RP

Rosemarie P.

Digital Marketing Specialists

Small-Business (50 or fewer emp.)

8/24/2022

"To communicate efficiently with your staff."

4.5/5

What do you like best about Poppulo Employee Experience?

I like Poppulo to plan, produce, publish and evaluate more interesting internal communications between employees.

The employee news email or mobile app may be used to post communications.

The flow of internal events can be controlled.

To combine with people data, audience segmentation and content targeting.

Useful for gathering knowledge and useful information to improve the effectiveness of internal communications on an ongoing basis.

The organization as a whole can increase employee productivity and engagement. Review collected by and hosted on G2.com.

What do you dislike about Poppulo Employee Experience?

Every time you want to create a new template, you have to pay more fees.

Poppulo has a challenging learning curve at first.

Poppulo's customer support could be improved.

The editing process of the editor could be improved.

Poppulo's UI/UX could be improved.

The procedure for uploading templates to the system can be made more efficient.

Few design options are currently available,

There is no opportunity to add files. Review collected by and hosted on G2.com.

What problems is Poppulo Employee Experience solving and how is that benefiting you?

When it comes to increasing engagement with your communications, Poppulo is a master at sending personalized, relevant, and engaging emails.

Across all key digital channels, you can measure actionable data to improve employee communications.

You can track information across your company's intranet, mobile, and email channels.

With focused, personalized and relevant messages, you can reduce communication overload.

It is useful for engaging with consumers through interactive email and mobile messaging.

Internal communications can be governed throughout the company. Review collected by and hosted on G2.com.

AT

Verified User in Telecommunications

Enterprise (> 1000 emp.)

7/27/2023

"Great product"

4.5/5

What do you like best about Poppulo Employee Experience?

ease of use and easy integration with azure ad Review collected by and hosted on G2.com.

What do you dislike about Poppulo Employee Experience?

nothing so far, haven't found any flaws yet Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo Employee Experience

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Thank you for sharing your positive experience with Poppulo. We're delighted to hear that you find our product easy to use and that you appreciate our integration with Azure.

We're glad that Poppulo is helping you solve the challenge of maintaining employee distribution groups. If you ever have more insights to share or if there's anything specific you'd like assistance with, please feel free to reach out.

Thank you for choosing Poppulo, and we look forward to continuing to support your communication needs.

UC

Verified User in Commercial Real Estate

Enterprise (> 1000 emp.)

5/15/2023

"not a user-friendly app"

0.5/5

What do you like best about Poppulo Employee Experience?

the ability to track recipients' open and click rates Review collected by and hosted on G2.com.

What do you dislike about Poppulo Employee Experience?

the complicated email format

the limits for design creativity and formatting

the cumbersome process of navigating through the dashboard

the non-intuitive nature of almost everything Review collected by and hosted on G2.com.

UC

Verified User in Construction

Mid-Market (51-1000 emp.)

9/21/2022

"Poppulo for HR marketing purposes"

5/5

What do you like best about Poppulo Employee Experience?

Its intended use serves us well. My uses are to communicate HR MArketing messages to the entire company. Every week I have a safety topic that needs to be distributed. Review collected by and hosted on G2.com.

What do you dislike about Poppulo Employee Experience?

sometimes, if you want to upload files that have a lot of imagees the filw is too big to upload. I've had to upload files announcing our new hires and sometimes there are too many and I have to change the size of the PNG. Review collected by and hosted on G2.com.

RQ

Raul Q.

Enterprise (> 1000 emp.)

2/23/2023

"So Efficient and easy to use"

5/5

What do you like best about Poppulo Employee Experience?

How easy is to use and the report data you can get after. Review collected by and hosted on G2.com.

What do you dislike about Poppulo Employee Experience?

nothing in particular, they can upgrade the KPIs of the reports. Review collected by and hosted on G2.com.