Polymail Reviews (112)

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Reviews

Polymail Reviews (112)

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4.4
112 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the email tracking and ease of use of Polymail, highlighting how these features enhance productivity and streamline communication. The ability to manage multiple accounts and utilize templates is also frequently mentioned as a significant benefit. However, some users note that the search functionality could be improved.
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Verified User in Entertainment
GE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Clean, Easy to use email client"
4/5
What do you like best about Polymail?

I started using polymail when it was in beta and it had a lot of features that other mail clients that had gone under had, and the UI was very nice. Now I appreciate the read receipts and the ability to schedule emails to be sent. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

They seem to be targeted at bigger teams, both in the functionality and in pricing. As a freelancer it doesn't always seem like I'm the target audience. Review collected by and hosted on G2.com.

Danny P.
DP
Danny P.
Director Of Distance Learning
Religious Institutions
Small-Business (50 or fewer emp.)
"Polymail for the email overwhelmed"
4.5/5
What do you like best about Polymail?

I love how I can snooze emails to come back into my inbox at whatever time I decide Review collected by and hosted on G2.com.

What do you dislike about Polymail?

I wish there were a way to batch sort and delete certain types of emails based on sender or subject. Review collected by and hosted on G2.com.

Heba E.
HE
Heba E.
Business Coach & Consultant For Entrepreneurs
Telecommunications
Small-Business (50 or fewer emp.)
"Best email app"
4/5
What do you like best about Polymail?

I love the fact that I can check ALL my different emails in ONE place. I love that it's easy to label and archive something and also to set reminders to read later. I don't attempt to achieve Inbox Zero but I know it's a huge feature of Polymail. I would say the best feature EVER of Polymail is the ability to see who viewed your email. It has helped reduce my anxiety or worry factor by a lot knowing people who have viewed my email and how to follow-up with them. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

The interface can be slightly better and more gmail-like and the syncing often slows things down but all in all great user experience. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Nice product"
4/5
What do you like best about Polymail?

It is a solid email browser. I like the functionality. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

They do not have a Windows Desktop Browser. This is challenging for Windows Users. Review collected by and hosted on G2.com.

Serhan D. K.
SK
Serhan D. K.
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Best mail app"
4.5/5
What do you like best about Polymail?

Polymail has native apps for Mac and iOS. This is a huge plus for me.

It doesn't store mails on local disk so it doesn't spend too much space like Apple Mail or others.

Tracking feature is a must for my daily work and it works perfectly. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

Pricing. It's a bit expensive.

It would be better if it supported Gmail shortcuts.

When you add multiple accounts, it lists all folders in all accounts. Would be better if it groups folders by account. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"LOVE POLY MAIL! Here's why:"
5/5
What do you like best about Polymail?

So by now I have tried at leat 4 different mail clients. All of which were paid.

What I like about polymail the most is

1. Speed- very fast

2. Really cool featres, even free , - read reciepts, multiple accounts,font and calendar share

paid teir offers templates Review collected by and hosted on G2.com.

What do you dislike about Polymail?

what happened to the emoji guys ? in all seriousness there isn't too mch i dont like about this. i used free tiral for while then upgraded. I would say there can be some improvements to the autresponder messages and sequences. also the crm Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Everyday work tool"
5/5
What do you like best about Polymail?

I love the e-mail and attachment tracking: it helps me understand my potential customers' behaviour. The interface is clear it helps me focusing on my tasks. I can go straight to what I want to do without having to learn about complex functionalities. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

Attaching documents is not always perfect. Documents may appear in the middle of my message, sometimes before my signature, sometimes after. Maybe it is just me not doing it properly... Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"A great app for cross-device syncing for email"
4/5
What do you like best about Polymail?

Email sync, account sync, tracking link blocking, activity feed. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

The search has never been good. I often have to use GMail's interface to search properly. I do wish there was an Android version of the email app. the iOS version is so slick, and is quite unfortunate that one for Android phones isn't a priority. Review collected by and hosted on G2.com.

Verified User in Fine Art
AF
Verified User in Fine Art
Small-Business (50 or fewer emp.)
"Polymail makes emailling so much easier"
5/5
What do you like best about Polymail?

I love polymail for its tracking, follow-up, send later, multi-inboxes, snooze, template and sequence / campaign features. Although most payware email clients offer theses options, I feel polymail goes the extra mile with the overall thinking of the workflow and this make me feel like a fish in the water while using it. Review collected by and hosted on G2.com.

What do you dislike about Polymail?

The aspects I like less about polymail are :

- The fact that with the "Basic Plan" (formerly Pro Plan) the sequence feature only lets the user make one stage in the process. This can be a pain in the neck for my workflow as a solo-preneur. At $10 a month I find this to be quite a bummer and it often makes me revert back to the previous "campaign" feature that is far less flexible but Includes the oh-so-necessary follow-up option.

- The note feature that used to be in the contact profile is gone! Although I must admit is a great idea to put it directly below the mail, I liked the idea of having notes to keep track of information related to that person directly in the contact profile, especially if I'm going to exchange more than one mail with that her/him

- The fact they removed the ability to choose different theme for the app, that was available before.

Note : these aspects don't overshadow my experience with the app, they just make it less confortable. I hope they don't remove more features or make them available with more expensive plans like the premium one (that I find costly at $24/m) in the future. That being said I am still a very happy Polymail customer. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great replacement for Google Inbox users that want multiple accounts and tracking features"
4.5/5
What do you like best about Polymail?

- multiple account support

- tracking, snooze, follow-up features

- information about the sender (right side pane)

- undo send email - very useful

- attachment preview Review collected by and hosted on G2.com.

What do you dislike about Polymail?

- this is not a dislike, but I miss the bundle features from Google Inbox

- would like to be able to configure filters for my emails

- when receiving an email on a common mailing list you don't have a reply all function where you could reply the person that sent the email and also CC the mailing list

- a way to disable the team collaboration features for solo users :) Review collected by and hosted on G2.com.