Polymail Reviews & Product Details


What is Polymail?

Polymail is the email platform for teams. By combining email with real time collaboration and integrating it with your team's tools, Polymail allows everyone to work together seamlessly, move faster, and be more productive.

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Polymail Profile Details

Polymail Profile Details

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Q&A
Languages Supported
English
Vendor
Polymail, Inc.
Company Website
Year Founded
2015
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
10
Twitter
@PolymailApp
Twitter Followers
29
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Companies Using Polymail

Uber
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Typeform
ADUATO
Polar Notion
New Yorker
Ideo
SafeTrek
Nossas Cidades
Siftery
Optimalica
Enrou

Polymail Reviews

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1-5 of 5 total Polymail reviews

Polymail Reviews

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1-5 of 5 total Polymail reviews
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Managing Director
Investment Management
Small-Business
(2-10 employees)
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Verified Current User
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"Some great features, mostly easy to use but few disappointments"

What do you like best?

The activity Feed is fantastic, as I run numerous projects and send a lot of mail, the activity feed allows me to know when my mails are being attended to. This tells me when is a topic "hot" and when perhaps I should be in contact with those people. Most people deal with many things and knowing when they are dealing with my questions is very useful. It also gives me a chance to monitor my subordinates.

What do you dislike?

The experience from the iPhone to the laptop is very different. I struggle with attachments all the time. Forwarding mails often I lose attachments. I generally feel the smartphone version could do with some work. Even on the laptop, often attachments load slowly and if they fail, I have to start the mail fresh as successful second attempts are not really successful as when you send the mail it says no attachment.

Recommendations to others considering the product:

If you are looking for a mail platform that has a strong activity feed, this is for you but ease of use there are better.

What problems are you solving with the product? What benefits have you realized?

As mentioned earlier, the tracking is making my time more efficient. Im able to know when issues I've raised are actually being looked at.

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Partner / Executive Director
Marketing and Advertising
Small-Business
(11-50 employees)
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"Useful, but has growing pains"

What do you like best?

The interface is very well organized. Setup is easy. Tracking and activity feeds are very useful.

What do you dislike?

Often when forwarding emails, the server based attachments, even small <100kb signature files fail to attach to the new message effectively disabling the ability to send.

There is also a common occurrence of the program relying so much on continuous server syncing that it sometimes can't keep up with real time user input which results in accidental keystroke recognition sending emails to archive or trash or draft mode.

Commonly emails get stuck in draft mode.

Recommendations to others considering the product:

Periodically check your draft folder for unsent emails.

What problems are you solving with the product? What benefits have you realized?

I simply enjoy the better designed interface in comparison to GMail as well as tracking activity.

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EI
Small-Business
(11-50 employees)
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"Great ideas, still a bit buggy."

What do you like best?

Send later, remind me to follow up, and email tracking are awesome ! Support and pace of updates is great!

What do you dislike?

Mobile app is slow and buggy still. Desktop app is less buggy, but still has a few straggling bugs. Team is working quickly to knock them out, but don't expect perfection.

What problems are you solving with the product? What benefits have you realized?

Scheduling follow up emails, reminding me to follow up if no reply and email tracking have been huge benefits to doing sales and driving business.

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Co-Founder | COO
Marketing and Advertising
Small-Business
(2-10 employees)
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"Good but buggy"

What do you like best?

read reports on every platform and campaigns, templates

What do you dislike?

buggy and crashes, syncing not great, search not great

What problems are you solving with the product? What benefits have you realized?

emailing lots of people

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U
Enterprise
(1001-5000 employees)
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"Good but one glaring gap"

What do you like best?

Coloured interface and the ease with which emails can be manipulated once received. Also the ability to track emails once sent.

What do you dislike?

The lack of filtering. I would like to be able to split personal emails from group emails.

Recommendations to others considering the product:

Evaluate how important filtering is to your needs

What problems are you solving with the product? What benefits have you realized?

Covered above

Polymail Features

  • Open Rates
  • Link Activity
  • Attachment Activity
  • Email Platform Integration
  • Email Scheduling
  • Notifications

Polymail User Ratings

9.0
Ease of Use
Average: 8.8*
8.9
Quality of Support
Average: 8.9*
9.5
Ease of Setup
Average: 8.8*
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