--- title: HP Poly Reviews meta\_title: 'HP Poly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 19 reviews by the users' company size, role or industry to find out how HP Poly works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 19 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # HP Poly Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by HP Poly but has limited features. Are you part of the HP Poly team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Enable your best work everywhere with HP Poly by delivering seamless, secure, AI-powered collaboration across personal and shared devices, supported by integrated services, centralized management, and proactive support that simplify IT and maximize productivity across every workspace. * * * Seller [HP](https://www.g2.com/sellers/hp) Discussions [HP Poly Community](https://www.g2.com/products/hp-poly/discuss) Overview by Kashif Hussain (Assistant Manager at EFU General Insurance Ltd) Show More ## Top-Rated Alternatives [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Qualtrics Customer Experience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Customer Experience") Qualtrics Customer Experience 4.3/5(751) ](https://www.g2.com/products/qualtrics-customer-experience/reviews) [ ![Appian](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Appian") Appian 4.5/5(501) ](https://www.g2.com/products/appian/reviews) [ View All Alternatives ](https://www.g2.com/products/hp-poly/competitors/alternatives) ## User Insights Average based on 19 real user reviews. [Log in to unlock pricing and user insights](/login) MF Michael F. Network Administrator Mid-Market (51-1000 emp.) 4/23/2026 "Customizable and Seamless VoIP Experience with Malleable Features" 5/5 What do you like best about HP Poly? I really like Poly for its ability to customize and make the phones your own, which makes it a viable option for any company, whether small or large. It allows us to create custom ringtones and ring back tones, which means when an end user is calling, they get a nice custom ring back tone that makes them feel more welcomed and enjoy the experience better. The support is great—quick, fast, and easy to access. I also appreciate how easy the initial setup was with very minimal interaction needed with the setup organization. It integrates well with our single sign-on, allowing seamless use across several platforms like cell phones and laptops. Review collected by and hosted on G2.com. What do you dislike about HP Poly? Nothing to dislike about it its been amazing using Poly for our voip needs. Review collected by and hosted on G2.com. What problems is HP Poly solving and how is that benefiting you? Poly provides ease of access, allowing us to set up phones for users easily. It offers customization like custom ringtones, enhancing user experience. It's a viable option for any company size. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Printing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Printing") UP Verified User in Printing Mid-Market (51-1000 emp.) 10/7/2025 "POLY IS PERFECT" 5/5 What do you like best about HP Poly? I really like the excellent sound quality and comfort of Poly’s devices. Whether on calls or video meetings, the clarity and noise cancellation make conversations feel natural and professional. Their products are also built to last, which adds real value. Review collected by and hosted on G2.com. What do you dislike about HP Poly? Overall, Poly products are very reliable, but some of the software and firmware updates can be slow or inconsistent. It occasionally takes time to get everything synced properly with conferencing tools like Teams or Zoom. Review collected by and hosted on G2.com. What problems is HP Poly solving and how is that benefiting you? Poly helps solve the problem of ineffective communication in hybrid and remote work environments. With their high-quality headsets, cameras, and conference phones, our teams can connect seamlessly across locations. This leads to clearer conversations, fewer technical issues, and a much more professional experience for clients and colleagues alike. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Lin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lin L.") LL Lin L. Senior Infra Engineer, Network Mid-Market (51-1000 emp.) 4/12/2023 "Collaboration with Poly" 4.5/5 What do you like best about HP Poly? I really love their design and sound quality. Review collected by and hosted on G2.com. What do you dislike about HP Poly? Their products are helpful for conference meetings, but the support is not good. Review collected by and hosted on G2.com. What problems is HP Poly solving and how is that benefiting you? If we have conference meetings, we always use Poly conference devices because they can use with less bandwidth. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nabeel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabeel A.") NA Nabeel A. Assistant Manager IT Enterprise (\> 1000 emp.) 4/27/2023 "Poly Video Conferencing Solutions" 5/5 What do you like best about HP Poly? Compatibility and flexibility of hardware with software Review collected by and hosted on G2.com. What do you dislike about HP Poly? Huge prices, Wires connectivity and Heavy weight Review collected by and hosted on G2.com. What problems is HP Poly solving and how is that benefiting you? Low Cost and more compatibility with programable Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RC Radhika C. Business Development Executive Small-Business (50 or fewer emp.) 5/19/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Poly - True Video Audio Experience" 5/5 What do you like best about HP Poly? Poly has a very special feature that it upgrades itself with new features & user experience. You can sync your daily meetings & Video Calls with Poly equipment & uplift your lifestyle. Review collected by and hosted on G2.com. What do you dislike about HP Poly? Nothing is to dislike in Poly. Poly has a better experience & user-friendly devices that upgrade our lifestyle. Just there should be more colour variants than usual colour. Review collected by and hosted on G2.com. Recommendations to others considering HP Poly: Poly is a professional grade Video Conferencing Solution, which offers the best Audio & Video Collaboration experience with superb audio quality. Review collected by and hosted on G2.com. What problems is HP Poly solving and how is that benefiting you? Poly is useful for me the whole day. From morning meetings to late night work, Poly Video Conferencing Device to Poly wireless headsets everything just helps me achieve my targets & work more efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/19/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Poly - The revolution in Technology" 5/5 What do you like best about HP Poly? The best part of poly is the variety of models available for a complete video conferencing system starting from camera to microphone to speaker. Review collected by and hosted on G2.com. What do you dislike about HP Poly? There is nothing as such to dislike but poly can work on the headphone with a bit more noise cancellation part so that it will be convenient to attend the meeting Review collected by and hosted on G2.com. Recommendations to others considering HP Poly: Poly has a great range of products that will help you in the meeting room for a smooth online meeting experience. Review collected by and hosted on G2.com. What problems is HP Poly solving and how is that benefiting you? Best the feature of poly is its integrated speakerphone, it's an all-in-one device where one can receive & end calls, and adjust the volume with just one touch. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![AMIT KUMAR S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AMIT KUMAR S.") AS AMIT KUMAR S. Senior Engineer ( lT Operations) Enterprise (\> 1000 emp.) 3/1/2022 "Very Nice User friendly systems" 5/5 What do you like best about HP Poly? Working with remote control and Graphic user interface. We can use both simultaneously. It's supports all video conferencing protocols. There is no competitors for Poly. Review collected by and hosted on G2.com. What do you dislike about HP Poly? If You think about dislike compare with other companies product than no chance to dislike. Group series is awesome product.voice recognition is one of favorite for HDX 8000 system. Review collected by and hosted on G2.com. What problems is HP Poly solving and how is that benefiting you? I am using HDX 7000,8000 ,Group series 500 and 700 Video conferencing system for my organization. We have RMX sever 2000 and desktop, mobile application we conducted international meeting in covid . Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Kashif H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kashif H.") KH Kashif H. IT Hardware & Network Support Engineer Enterprise (\> 1000 emp.) 1/26/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Polycom Group 500 is a good Product for Video Conferencing." 5/5 What do you like best about HP Poly? We are using Polycom Group 500 is from the last 3 years ago. This product's Mic is very sensible and its eagle eye function is also very Intelligent. Review collected by and hosted on G2.com. What do you dislike about HP Poly? I don't dislike anything else in this product. Overall it's a very good product for video Conferencing. Review collected by and hosted on G2.com. Recommendations to others considering HP Poly: Yes Of course I will Recommend to every Organization use this product for saving those Expanse and Time. Review collected by and hosted on G2.com. What problems is HP Poly solving and how is that benefiting you? I have solved many issues of my organization with the help of this product. Like My organization had saved the transportation Expense. Our Executives was traveled to different countries for reinsurance meetings but after this product, we are doing all our national and international meetings on our Polycom devices. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sunil K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil K.") SK Sunil K. Sr. TIM Engineer Enterprise (\> 1000 emp.) 2/27/2022 "What is virtual, then poly have virtual capabilities to join each other in a realistic way." 4.5/5 What do you like best about HP Poly? After sale service, replacement is the best part of your service which will replace the part with the new one. Review collected by and hosted on G2.com. What do you dislike about HP Poly? Sometimes due to non availability of devices against faulty which turns to delay the service. Review collected by and hosted on G2.com. Recommendations to others considering HP Poly: Currently I am waiting for the integration of MS team into Poly devices and I know they are working on this and will launch with MS teams inbuilt. The best part is this you can easily set the bandwidth and it work smoothly on low bandwidth also. Review collected by and hosted on G2.com. What problems is HP Poly solving and how is that benefiting you? All the services of communications are merged in a single device with HD quality. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Brian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian C.") BC Brian C. Senior Infrastructure Engineer Enterprise (\> 1000 emp.) 6/24/2021 "Dependable and high quality hardware vendor" 5/5 What do you like best about HP Poly? I have used a wide variety of Poly headsets, speakerphones, and IP phones. I am beyond impressed with the build quality, feel of the product, durability, and audio quality for every item. Over the last few years I have worked with the Trio C60, Speakerpucks, 8800s, CCX line and more, and have always been impressed with the experience. Review collected by and hosted on G2.com. What do you dislike about HP Poly? In my experience, when help is needed with Poly equipment, the public forums are less than helpful. My other complaint is that the firmware builds occasionally are buggy, and this can make upgrading devices frustrating. I would like to see better quality testing from Poly on new firmware. Review collected by and hosted on G2.com. Recommendations to others considering HP Poly: Highly recommend Poly. They are one of the best vendors out there for headsets, phones, and audio devices. Review collected by and hosted on G2.com. What problems is HP Poly solving and how is that benefiting you? We use Poly as our collaboration equipment provider. All speakerphones, desk phones, and conference room phones are outfitted with Poly equipment. By standardizing on Poly we have benefited from a cohesive user experience. This has also resulted in easier troubleshooting for our service desk, as well as better collaboration experiences for our users. Review collected by and hosted on G2.com. Show More 8/5/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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