The product itself is genuinely well built. The Q&A / Suggestion Box polly type is exactly what I needed for an anonymous team feedback channel, and the configuration flow walks you through everything thoughtfully: moderation settings, anonymity controls, collaborators for review, upvoting, and scheduling are all laid out clearly. The builder interface is responsive and the interactive preview updates in real time as you make changes, which made configuration feel fast even across a multi-step flow. The Slack integration feels native rather than bolted on. For teams that need structured feedback collection in Slack, Polly's feature set is arguably the strongest in the category. Review collected by and hosted on G2.com.

The pricing practices are genuinely misleading, and that's not a word I use lightly.

The Polly interface displays monthly subscription pricing throughout the setup and configuration flow. After spending a substantial amount of time building out a Q&A suggestion box end to end (configuring title, message, moderation rules, collaborators, audience settings, anonymity toggles, and scheduling), the actual available plans revealed themselves at the final step: a $288/year annual commitment or an $80 one-week pass. There is no monthly option. The monthly pricing shown earlier in the flow does not correspond to any purchasable plan.

This is a textbook dark pattern. Onboarding a user through an hour of configuration under one set of pricing assumptions, then surfacing entirely different terms only after they're invested, is a deliberate design choice. It's not a UI bug. It's a funnel.

The onboarding experience also compounds the problem. A tool marketed around workplace transparency and honest feedback walks its own customers through a setup process built on misleading pricing. The irony is hard to miss, and for admins evaluating Polly for feedback use cases specifically, that contradiction matters.

I would have paid a transparent monthly rate without hesitation. Instead, I spent an afternoon configuring a product I can't deploy, and I'm evaluating alternatives. The product is good. The sales strategy is the reason this is a 3-star review instead of a 4 or 5. Review collected by and hosted on G2.com.

Easy to set up and easy to use. I also like that it gives people the option to add something to the poll, which makes it more flexible. Review collected by and hosted on G2.com.

I’ve found it difficult to edit an existing poll, and I’m not even sure whether that’s possible. Review collected by and hosted on G2.com.

Really simple and easy to use poll inside Slack, making it easy to create organisation-wide surveys Review collected by and hosted on G2.com.

Personally I dont use the games, but they don't get in the way so not a problem Review collected by and hosted on G2.com.

I like that you can quickly and easily create a poll to share on slack Review collected by and hosted on G2.com.

Nothing really, it's very simple and straightforward to use. Review collected by and hosted on G2.com.

Its easy to create the surveys using Polly and integration with slack is much useful Review collected by and hosted on G2.com.

Nothing major. But we should be able to access more templates for surveys Review collected by and hosted on G2.com.

It is easy to use in our team message app. I used it to create polly for first time last week and it didn't took long to create a good polly. We use it quite often. When having an issue, the support reach out quick enough and explained to me the root cause of the problem. Review collected by and hosted on G2.com.

Can't think of any at this point as I am new user. Review collected by and hosted on G2.com.

Our team uses this as a tool to collect data from our team Review collected by and hosted on G2.com.

It is not an easy-to-use interface due to the many steps before using it. Review collected by and hosted on G2.com.

Love that it integrates so seamlessly with Slack. I can create a question bank and share it with certain channels. The options for questions is great, making surveys as complete as possible in order to get the most feedback. Super easy to use and implements so well. I use on a case to case basis but slowly making part of my weekly use. Review collected by and hosted on G2.com.

You need to add polly first to private channels which is an extra step to take Review collected by and hosted on G2.com.

Super helpful to ask a majority of people where they are in terms of their train of thought Review collected by and hosted on G2.com.

it doesn't let you like more than one option Review collected by and hosted on G2.com.

Polly facilitates me for team satisfaction surveys, providing a user-friendly and efficient solution for gathering valuable insights and feedback. Review collected by and hosted on G2.com.

I will like to automate the surveys and consolidate the data in reports. Review collected by and hosted on G2.com.