Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Good survey platform with a bunch of data!"
4/5
What do you like best about Pollfish?

I like how straightforward the process is to set up a survey. The pricing is fiar and very clear which yo don't typically see with other survey platforms Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

Although I asked someone through their chat how many questions we are allowed until the price increases on a survey, it was not the case when I actually set up the survey. So there's a bit of confusion there. Review collected by and hosted on G2.com.

Brian R.
BR
Brian R.
Consultant
Small-Business (50 or fewer emp.)
"Incredible support and lightning fast results"
5/5
What do you like best about Pollfish?

Fast access to a target audience to get actionable data in a matter of days. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

They only distribute the surveys on mobile devices, so there's a bit of concern that users are speeding through the questions hastily. Review collected by and hosted on G2.com.

Joseph M.
JM
Joseph M.
Director, Business Development and Partnerships
Enterprise (> 1000 emp.)
"Pollfish Review"
4/5
Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Extremely convenient and fast answers"
4/5
What do you like best about Pollfish?

I like the service provided that helped me construct a better survey in terms of forking and flow, it's nice to have human experts help out. Additionally, I liked the tools to select audiences and how robust the targeting was. I needed a pretty specific audience and I was able to get a full cohort of responses in a fast time. I was a little skeptical at first about the data quality, given that it did complete within a day, so I looked in the responses for qualitative inputs and they were all quite real and seemed to accurately come from our desired survey recipients. I also wrote to them to ask about the confidence levels that I could publish with my results, and the person who got back to me was very knowledgeable and complete with answers. The pricing was very reasonable given how specific the audience was and the fast turnaround to get answers. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

It would be nice if I had the confidence level right there in my results, and maybe some other validation of Pollfish's data methods from a 3rd party. I'm confident in our data outcome, but I am not sure I could hold up under scrutiny if a journalist or data scientist asked me to defend my results. Also, there were some bugs that kept occurring when I was reordering the questions, but tech support helped me fix it. Review collected by and hosted on G2.com.

Jorge Luis M.
JM
Jorge Luis M.
Gerente general de recursos humanos
Small-Business (50 or fewer emp.)
"Surveys for everyone"
3.5/5
What do you like best about Pollfish?

Pollfish is an excellent application that associates different software with it to improve the view that consumers have regarding the company. It seems extraordinary to me that they send information about what interest’s users before sending the surveys to the consumers, avoiding that there are surveys that can become tedious or annoying. It is a very easy to use application that allows me to create surveys aimed at different users and different fields. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

I think it's great that images or multimedia files can be added to the surveys carried out, but at the same time it seems unpleasant that I don't have the same option to add images or multimedia files in the response options. The rest seems to me a very consistent application and I can say very few things about what I dislike, if I would like them to improve in that aspect. And in the same way it seems to me that its price is a bit high. Review collected by and hosted on G2.com.

DB
Daniel B.
Content Writer
Mid-Market (51-1000 emp.)
"Great Customer Feedback Tool"
4.5/5
What do you like best about Pollfish?

Pollfish is great tool to collect customer feedback and guage user experience. It is a tool that allows you to know how to better serve your clients. It is cool and very lovely. Fillng out surveys on Pollfish is very easy. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

Pollfish is just perfect for our business. We are yet to encounter any problems using Pollfish. I think it is just perfect Review collected by and hosted on G2.com.

Sammie M.
SM
Sammie M.
Sales Manager
Sporting Goods
Small-Business (50 or fewer emp.)
"Great Product! "
5/5
What do you like best about Pollfish?

I have ran many many surveys with Pollfish for thousands of responses. The customer service had been awesome. They have a live chat battalion that comes back to your queries within a few minutes. I felt I was in safe hands who are experts in running surveys as I came to know in a chat that they review every response before publishing it back to researchers. I would highly recommend their service, unless you are a pro in running surveys. Thank you so much for making a superior product to help influence our business. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

There is not much to dislike. The traffic and polls that I get from this product is exactly what my business needed! Review collected by and hosted on G2.com.

Hari S.
HS
Hari S.
Mr.
Small-Business (50 or fewer emp.)
"Nice service"
5/5
What do you like best about Pollfish?

This is way far better than SurveyMonkey. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

You should expand your service and get face-to-face or web interviews with respondents.That will be an excellent addition to your service.However, text-based open-ended questions are not handled well by respondents. Review collected by and hosted on G2.com.

CS
Craig S.
IT Director
Mid-Market (51-1000 emp.)
"Super Easy Surveys"
5/5
What do you like best about Pollfish?

PollFish made it easy to create free surveys for our customers.They allow you to easily create and deploy your surveys on your own with their self-service platform. You can also link the survey to 3rd parties. Really love how easy they make the whole survey process. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

Sometimes it can take a little to long to loud the survey once I am done creating it. Review collected by and hosted on G2.com.

JS
Jen S.
IT Help Desk
Small-Business (50 or fewer emp.)
"Super Easy To Make!"
5/5
What do you like best about Pollfish?

It only takes a few minutes to create an awesome and professional looking poll. The quick and efficient way PollFish lets you make their polls really makes it stand out from the rest. The additional features are also a great touch. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

The price of this product is very expensive. That's the only thing I don't like about it Review collected by and hosted on G2.com.