Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Fast Results, Exceptional Customer Service"
5/5
What do you like best about Pollfish?

The interface was pretty straight forward. Prices are reasonable. I had a few problems with survey responses not passing my attention check questions, which means they were low quality responses. However, after reaching out to customer service, they re-ran my survey until all responses passed the attention check questions, so all of my results were usable. I appreciate that service. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

For me, I actually thought that the survey results came in TOO quickly. My 100 responses were completed in less than 10 minutes. And my survey should've taken 7-10 minutes to complete at a normal pace. This made me question "real" versus "bot" responses in order for this to happen so quickly. Review collected by and hosted on G2.com.

Hal L.
HL
Hal L.
Executive Producer, Live Streaming Entertainment
Mid-Market (51-1000 emp.)
"Easy to use, easier to look at results"
5/5
What do you like best about Pollfish?

It's got an intuitive layout that allows me to create surveys as simple or complex as I would like them to be quickly and easily.

I was able to quickly create and send out an interest and scheduling survey to a group of prospective participants for an upcoming focus group I'm running for my team, and being able to drill down on the answers to find the specific people I needed saved me a ton of time.

I'm already planning even more opportunities to use it. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

No major dislikes, but I'm excited to see even more personalization options as the product grows, what I've already seen is pretty robust! Review collected by and hosted on G2.com.

Drew D.
DD
Drew D.
Analyst
Mid-Market (51-1000 emp.)
"Amazing customer support"
5/5
What do you like best about Pollfish?

The interface was extremely intuitive and easy to use. I especially liked how we set up the logic for the questions. Furthermore, the customer support agents were awesome. They responded to every question I had in a timely manner. (And before we even paid a cent!) Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

It could be more customizable. It would also be nice to use multi-selection questions as screening questions for quotas. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Polfish review"
4/5
What do you like best about Pollfish?

available every time. they are really helful and facilitator Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

expensive somehow, and if you can speerate the results of AB test Review collected by and hosted on G2.com.

JS
Jorge S.
Director
Small-Business (50 or fewer emp.)
"Fast feedback and good target."
3.5/5
What do you like best about Pollfish?

Easy and fast to create polls with the integrated AI. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

The price with filters are very expensive. Review collected by and hosted on G2.com.

Paul C.
PC
Paul C.
Storyteller
Small-Business (50 or fewer emp.)
"A source of confidence"
5/5
What do you like best about Pollfish?

Quick, helpful customer service and review process that ensures you’re getting what you want because it’s going to work the way it should Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

A bit of a learning curve, but no more than other comparable brands Review collected by and hosted on G2.com.

Claire T.
CT
Claire T.
Global Business Development Manager
Mid-Market (51-1000 emp.)
"Quick response & easy to use"
4/5
What do you like best about Pollfish?

It takes much less time for me to finish the survey and gather insights from responses quickly. The customer support is also really fast. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

The responses are somewhat very unhelpful since people leave very random letters, not even a meaningful word! Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"User-friendly and intuitive."
5/5
What do you like best about Pollfish?

The interface is intuitive and functional. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

AI interface is still developing. Will get better over time. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"My go-to for market researchers"
5/5
What do you like best about Pollfish?

Easy to set up, super fast customer support, fast answers Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

Not being able to duplicate a paid survey to a free survey Review collected by and hosted on G2.com.

Verified User in Computer Software
TC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy to use & great support"
5/5
What do you like best about Pollfish?

Simple interface, quick and helpful support, and fast results! Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

It could be nice with more options for visualizing the data and easier identification of aberrant answers. Review collected by and hosted on G2.com.