BG
Brian G.
Founder
Small-Business (50 or fewer emp.)
"Unreal survey provider and now my favourite provider, great chat support"
5/5
What do you like best about Pollfish?

The entire process. Seeing the value of the survey go and up by how you edit the survey was unreal. The range of options available for each question, the AI survey creator built into the website, the review and recommendations for each question, the support chat with a human was prompt and very nice. The target market available definitely. 100% using again! Also the speed at how quickly answers from respondents were gathered. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

Nothing, I thought the review for the survey would take a while but it was less than 15 minutes. Review collected by and hosted on G2.com.

Al M.
AM
Al M.
Founder / Shareholder
Small-Business (50 or fewer emp.)
"Effortless Poll Launches with Competitive Pricing"
5/5
What do you like best about Pollfish?

I find Pollfish super easy to use and appreciate its very competitive price. Setting it up was very easy as well. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

Sometimes they reject questions for strange reasons. I'm guessing that they need to review their rules around rejection. I'm sure it's automated rather than being AI. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Easy to Use, Fast Setup, and Quick Results"
5/5
What do you like best about Pollfish?

The tool is very easy to use, and no questions pop up while using it. After a quick review process, the survey went live, and the results came in quickly. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

Honestly, there isn’t anything to add at the moment. I had a really nice experience overall. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Fast, Feature-Rich Segmentation That Delivers"
5/5
What do you like best about Pollfish?

Many features for segmentation and their speed! Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

maybe the UI/UX of the website. thats all. Review collected by and hosted on G2.com.

Uyi U.
UU
Uyi U.
Management Consultant
Enterprise (> 1000 emp.)
"Best survey platform for consumer research"
5/5
What do you like best about Pollfish?

The large pool of verified consumers to gain fast insights from. This particular attribute to me makes Pollfish stand out above other platforms. I also like question options, AI assistance with wording and question choices, and fantastic fast customer service. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

The UI could look more modern and sleek, and to minimize scrolling when taking the survey. Review collected by and hosted on G2.com.

Ann D.
AD
Ann D.
anndorgan
Small-Business (50 or fewer emp.)
"Fast, Efficient Human Support and Easy Survey Deployment"
5/5
What do you like best about Pollfish?

Fast an efficient support by a real person. Easy to create and deploy the survey. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

Some of the features are clunky and can become more user friendly; they should benchmark SurveyMonkey more closely when it comes to the versitility of survey creation, for example, copying quesitons, editing and moving questions, copying surveys, etc. Review collected by and hosted on G2.com.

Koen B.
KB
Koen B.
Student
Small-Business (50 or fewer emp.)
"Easy to use survey platform with great personal support."
5/5
What do you like best about Pollfish?

I liked it's simplicity, and it's direct way of showing pricing and the options they can provide for you.

Their customer support was also great, immidiate personal response with direct points of action I could take in order to make the survey work quickly and effectively.

When I tried to use Mturk to run a survey I had to e-mail their support team and am still waiting on them to take action (1 week later). So I think that says enough.

The 100 responses I requested were also collected in less then an hour, so that's great! Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

If you optimize your approach on other platforms you could definitely beat their pricing, however their ease-of-use easily makes up for it. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Amazing experience. Comprehensive data."
5/5
What do you like best about Pollfish?

Amazing experience! So much better than PickFu. The questionnaire build is so intuitive. Pricing package is easy to understand. No piling on of extra charges. Straightforward. The team approved right away, even had suggestions. Support was so responsive when I had a question about teams permissioning. Could not believe how fast the 500 survey responses happened. Data was so comprehensive. We got exactly what we needed and were able to slice the data in so many effective ways. Great reporting. Highly recommend. Plan to use Pollfish again. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

Nothing really. Would love if you could easily duplicate the survey you sent to panelists, then also send link to your own list. There is a great build your own feature, but I had to recreate the survey. No biggie. But the ability to easily dupe would save me time. I sent a preview link by accident. Review collected by and hosted on G2.com.

RB
Rianne B.
Brand Marketing Executive
Mid-Market (51-1000 emp.)
"Very helpful customer chat"
4/5
What do you like best about Pollfish?

Pollfish has great customer support and provided clear and easy to understand explanations for my questions. It seems to have a lot of features for us to use to get the most out of our research. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

So far, the survey structure seem quite rigid, but I know that I can always ask for help if needed. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"User-Friendly Interface That Makes Work Effortless"
5/5
What do you like best about Pollfish?

We found the interface to be user-friendly. The speed at which our results were delivered exceeded our expectations. Review collected by and hosted on G2.com.

What do you dislike about Pollfish?

When we receive the results, it could be helpful to see the respondents' industry, age, gender, etc Review collected by and hosted on G2.com.