The factory feed has been a game changer for us at Hershey. The operators love that they can communicate issues easily to each other. The ability to translate any message on the FF has brought our bilingual plant together. We love the forms feature, which has been very easy to implement and schedule for various CLs, CILs, and 5S communications. Poka's customer support is also very good. If they can't solve the problem right away, they keep working at it until they do. Review collected by and hosted on G2.com.

I cannot change a language for a user, the user must login and then change their own language. This makes things a little difficult when onboarding new hires who do not understand English and barely understand the new technology required for them to use. I can save drafts of exams, but not skills. For some reason, I can only publish skills. The exams do not have a short answer option, only multiple choice or true/false. Review collected by and hosted on G2.com.

THE INTERACTION WITH THE HOURLY AND SALARIED EMPLOYEES. WE GET FROM THE BOTTOM TO THE TOP COMMUNICATION. POKA HAS ALSO HELPED US WITH ADVANCING OUR TRAINING THROUGH POKA SKILLS. WE WERE ABLE TO DUPLICATE ANOTHER MILL (FRANAKERS) SKILLS TRAINING AND IT HAS GONE OUTSTANDING SO FAR AND WE'RE EXCITED TO CONTINUE BUILD OUR OWN SKILL TRAINING. ALSO, THE FREATURES, CUSTOMER SUPPORT, EASE OF USE AND IMPLEMENTATION WERE ALL OUTSTANDING. Review collected by and hosted on G2.com.

I HAVE NOT HAD ANYTHING TO DISLIKE AT THIS POINT Review collected by and hosted on G2.com.

We’ve used poka to move away from paper documentation and it just makes everything a lot simpler. Scanning the QR codes to get to the rounds is so easy. Review collected by and hosted on G2.com.

The notifications for issues can get a little annoying. Where I work the upper management wants to see all the channels but do not want all of the issues notifying them. I know. You can’t have it both ways. Review collected by and hosted on G2.com.

Poka is a very good tool for managing training and knowledge in the production area.

The forms module are very useful- They are easy to create and manage which allows for many applications.

Is a great mobile tool, it works very well on phones, tablets – Androids and iOS.

The program is constantly evolving, adding new features to the system. Review collected by and hosted on G2.com.

Better text editing capabilities in the Post (colour, bolds) – e.g.if you want to write in bold, you need to use ** to make the text bold.

Lack of pin a post to the top of the screen so that everyone can see it for a while. Review collected by and hosted on G2.com.

Easily comprehensible, simple, complex system. Review collected by and hosted on G2.com.

There is no disadvantage to its use. It works fine all the time. Review collected by and hosted on G2.com.

Poka is intuitive in the sense that if you have a general understanding of how to use a computer, social media, and some basic organizational skills, you can pick up pretty quickly on how to use the tool. Poka is super organized and includes many facets helping cut down on the number of other tools needed to complete the same job. From an admin side, it's a smooth process to create a structure based on your company, and easy to train others you work with. The Poka customer support is also very quick to respond to certain issues or ideas, and they all have wonderful attitudes towards the work. I use Poka every single day and it makes training much easier to complete, track, and follow up on. Review collected by and hosted on G2.com.

Some aspects of Poka are still a little elementary. I think Work Instructions and Forms in particular could use some features that ease the process of setting up a rigorous quality controlled documentation system. The ability to have more configurations relating to notification systems would also really help, which is why I'm looking forward to the Home Page to help centralize everything the user needs to know as soon as they login. Review collected by and hosted on G2.com.

The biggest upside about Poka is the ability to create skills and work instructions. This has allowed us to step away from the usual binders. Review collected by and hosted on G2.com.

The one downside is that the creation tools aren't as refined as they could be. I struggle with inserting symbols into work instructions often. Review collected by and hosted on G2.com.

paperless way of submitting forms to your supervisor Review collected by and hosted on G2.com.

there's not much to dislike about Poka at all Review collected by and hosted on G2.com.

The accessibility and user friendly visuals of POKA make it easy for people to stay informed on current issues at the plant via the Factory Feed. Integrating pieces of equipment into POKA was an easy process thanks to their customer support team. Review collected by and hosted on G2.com.

Our biggest hurdle is user engagement. The best advice is to not give POKA access to every individual at your organization unless they have a need for it. If people don't see the possibilities of how POKA can assist them with their daily tasks, they won't use the platform. Review collected by and hosted on G2.com.

POKA gives our site the ability to make comprehensive training, tracking, and skill validation and interactive experience.

The ability to create WI with multimedia on site.

Operator enablement to improve WI.

Deploying the system has been easy to match with real world scenarios.

Daily boards keep our employees updated on tasks and trainings. Review collected by and hosted on G2.com.

Convincing my boss to roll out all of the features. Review collected by and hosted on G2.com.