Tara H.
TH
Tara H.
Site Administrator
Enterprise (> 1000 emp.)
"Responsive Support, Smarter AI, and a Clean, Improved Video Editing Experience"
4/5
What do you like best about Poka.io?

I like the support that we have had from the company and their interest in reaching out to us to learn what we would like to see. I like the ai improvements that have been made over the last year and the improvement in video editing. I like the layout and clean feel compared to other systems I have used. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

I wish there was more levels when breaking down an asset. The function does not work for a maintenance teams as they would like a connection with SAP and the ability to break down the asset to more defined parts. Review collected by and hosted on G2.com.

Response from Amy Luo of Poka.io

Thank you, Tara, for your thoughtful feedback and for being a valued Poka user. We’re glad to hear that our support team, AI improvements, and enhanced video editing experience have made a positive impact, and that you’re enjoying the platform’s clean and intuitive design.

We also appreciate you sharing your feedback on areas for improvement. Input like yours is incredibly valuable and helps us continue to evolve the platform to better support our users :)

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Poka for Training"
4/5
What do you like best about Poka.io?

Since implementing Poka in 2020, we've been able to improve our site's training program by leaps and bounds! We used to only talk about Operator capabilities by area, but now we can talk about it by specific task. It is much easier for us to identify skill gaps and improve the related training with Work Instructions and Troubleshoots that we embed within the Training Program. We roll out new Skills each quarter to target specific skills and knowledge, and as a result we've been able to drive down specific losses and demonstrate KPI results! Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

Enhancements and development of new features seems slow. Also, sometimes an enhancement or new feature is rolled out, and it greatly impacts the user experience in a negative way. I'm uncertain how much actual end users are involved in development. Review collected by and hosted on G2.com.

Response from Amy Luo of Poka.io

Hi there,

Thank you for sharing your experience and for being a Poka user since 2020. We’re thrilled to hear how Poka has helped you strengthen your training program, better identify skill gaps, and drive measurable KPI improvements. It’s also great to know the new AI tools are helping you create training content faster and with minimal effort — that’s exactly the impact we’re aiming for.

We truly appreciate your candid feedback regarding feature rollout speed and user experience. Ensuring enhancements deliver value without disrupting end users is a top priority, and your input helps us improve how we involve customers in our development process.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Useful Onboarding and AI Support in One Integrated Platform"
5/5
What do you like best about Poka.io?

Multiple facilities to work in a big company, the onboarding programs are useful and you can integrate all the different areas in a single platform. The AI is useful when you are writing procedures or tasks to have a better text. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

You can be lost at the beggining, if you had never used Poka it can be difficult to dominate, it would be great the interface have a better introduction. Review collected by and hosted on G2.com.

Anthony V.
AV
Anthony V.
Aide-Operateur
Enterprise (> 1000 emp.)
"Great Observations, Training, and Communication"
5/5
What do you like best about Poka.io?

The observations and the training, the communications et very better with thoses things. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

Sometimes the trainings don't work correctly Review collected by and hosted on G2.com.

RB
Richard B.
CI Manager
Enterprise (> 1000 emp.)
"Incredibly Easy Navigation for Non-Technical Users"
5/5
What do you like best about Poka.io?

Ease of use for non-technical users. Navigation is incredibly easy. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

Pricing and performance. Everything is an add on package. Poka is still not device agnostic, camera functionality is PAINFUL on windows devices, please go try it out if you have not, you'll understand quickly. Review collected by and hosted on G2.com.

Response from Amy Luo of Poka.io

Thank you Richard for your feedback. We appreciate you being a valued user!

ZW
zackery w.
Packaging Associate
Enterprise (> 1000 emp.)
"Training at the tips of your fingers"
5/5
What do you like best about Poka.io?

Poka is a super easy on the spot tool to get the information needed to do all types of things in the work place. The work instructions can be found with just a couple key words. No more searching endlessly for information needed in a timely manner. Also, Poka training is very easy to understand and very easy to work through independently. The way the program uses your skills to track your progress and keep you updated on new additions or changes to things made in the system is pretty amazing. Keeps you focused on the right things, a good way to keep track of your progress, growth, and above all else an easy way to know how to do a job correctly, safely, and to standard! Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

Some of the fields in Poka are hard to understand just by reading. Some things you can learn easily, but others a more hands on approach is more helpful. Poka is a really great application for the work environment, not too many drawbacks it's definitely the future in workplaces! I wish it didn't take so long to transfer information from the old system to Poka, but soon that will no longer be an issue either! Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Poka Makes Digitizing Work Instructions and Training a Breeze"
5/5
What do you like best about Poka.io?

Poka is an incredible Tool for digitizing work instructions, Trainings and to keep Operators Updated Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

That I dont get notification whether my improvement ideas get veryfied and are beeing worked on or are getting dismissed Review collected by and hosted on G2.com.

Antoine P.
AP
Antoine P.
CI Leader
Mid-Market (51-1000 emp.)
"Stronger Employee Connection with Clear Work Instructions"
4/5
What do you like best about Poka.io?

Connection with employees and clear work instructions. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

We’d like to bring the publication back to the top. We’d also like to be able to use the AI Bundle even if another entity doesn’t want it. Review collected by and hosted on G2.com.

Verified User in Cosmetics
AC
Verified User in Cosmetics
Mid-Market (51-1000 emp.)
"POKA has changed the game for our plant"
5/5
What do you like best about Poka.io?

Include instruction linked to skills

Follow up with team skills Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

POKA Form isn’t very functional and it lacks options to attribute and nuance the score. Review collected by and hosted on G2.com.

Verified User in Food Production
IF
Verified User in Food Production
Enterprise (> 1000 emp.)
"Great system"
5/5
What do you like best about Poka.io?

Learning management module is brilliant as well as analytics Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

Integration of training calendar would be great. Review collected by and hosted on G2.com.