--- title: PointClickCare Senior Living Platform Reviews meta\_title: 'PointClickCare Senior Living Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 26 reviews by the users' company size, role or industry to find out how PointClickCare Senior Living Platform works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 26 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # PointClickCare Senior Living Platform Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by PointClickCare Senior Living Platform but has limited features. Are you part of the PointClickCare Senior Living Platform team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! PointClickCare's Senior Living Platform is a comprehensive, cloud-based solution designed to enhance the operational efficiency and care quality within senior living communities. By integrating clinical, financial, and operational functions into a single system, it streamlines workflows, reduces administrative burdens, and fosters better communication among care teams. This platform empowers staff to deliver personalized, proactive care, ultimately improving resident outcomes and satisfaction. Key Features and Functionality: - Resident Management: Provides comprehensive resident profiles, including medical history, care plans, and medication lists, facilitating personalized care. - Paperless Move-Ins: Eliminates manual move-in paperwork, allowing staff to spend more time engaging with new residents while supporting compliance. - Pharmacy Collaboration: Simplifies medication order management through seamless integration with preferred pharmacies, ensuring timely medication availability. - Integrated Billing: Aligns billing with resident management and service documentation to maximize reimbursement and enhance trust with residents and their families. - Actionable Reporting Dashboards: Offers interactive dashboards for enterprise-level leaders and local teams, facilitating improved resident outcomes and operational efficiency. - Mobile Accessibility: Features mobile applications like PointClickCare Companion, enabling real-time documentation and communication at the point of care. Primary Value and Solutions Provided: The Senior Living Platform addresses critical challenges in senior care by enhancing care coordination, reducing administrative tasks, and improving financial performance. By providing real-time, comprehensive resident information and streamlining operations, it enables care teams to deliver personalized, proactive care. This approach not only improves resident outcomes and satisfaction but also helps communities manage staffing shortages and rising operational costs effectively. Additionally, the platform's integration with North America's largest long-term and post-acute care dataset offers unparalleled insights, supporting data-driven decision-making and continuous improvement in care delivery. * * * Seller [PointClickCare](https://www.g2.com/sellers/pointclickcare) Discussions [PointClickCare Senior Living Platform Community](https://www.g2.com/products/pointclickcare-senior-living-platform/discuss) Solution Type All-in-One Overview by Tania Divito Show More ## Top-Rated Alternatives [ ![Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ ![Carepatron](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carepatron") Carepatron 4.5/5(699) ](https://www.g2.com/products/carepatron/reviews) [ View All Alternatives ](https://www.g2.com/products/pointclickcare-senior-living-platform/competitors/alternatives) ## User Insights Average based on 26 real user reviews. [Log in to unlock pricing and user insights](/login) ![Sara Croll L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara Croll L.") SL Sara Croll L. Administrator Enterprise (\> 1000 emp.) 12/21/2018 "Regional operations manager " 4/5 What do you like best about PointClickCare Senior Living Platform? Easy to navigate and user friendly. Saves time for staff. Review collected by and hosted on G2.com. What do you dislike about PointClickCare Senior Living Platform? At times can take time to get updates Overall quite happy with the programs Review collected by and hosted on G2.com. What problems is PointClickCare Senior Living Platform solving and how is that benefiting you? Like the cardex feature along with assessment tools Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 1/2/2019 "Using to review charts" 4/5 What do you like best about PointClickCare Senior Living Platform? I really like how versatile Point Click Care is. Very user friendly and easy to navigate Review collected by and hosted on G2.com. What do you dislike about PointClickCare Senior Living Platform? Report references, they aren't all fully developed. Medications need to be classed Review collected by and hosted on G2.com. What problems is PointClickCare Senior Living Platform solving and how is that benefiting you? Continuity of care, all electronic health record Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 12/21/2018 "I have been using it since July" 4/5 What do you like best about PointClickCare Senior Living Platform? ease of locating patients and to look at data over time (i.e. over the months and years) Review collected by and hosted on G2.com. What do you dislike about PointClickCare Senior Living Platform? Sometimes our server crashes. I cannot think of anything that I dislike about the software. Review collected by and hosted on G2.com. What problems is PointClickCare Senior Living Platform solving and how is that benefiting you? Tracking medications and if any doses are skipped Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 3/5/2018 "Customizable" 3.5/5 What do you like best about PointClickCare Senior Living Platform? There are many different options and ways to provide many details and descriptions. It is easy to search for current patients and those that have been discharged. Review collected by and hosted on G2.com. What do you dislike about PointClickCare Senior Living Platform? It sometimes has difficulty linking with other software programs or uploading lab results. The rehab section often lacks information and can be difficult to find what you are looking for. You have to click on multiple links. Review collected by and hosted on G2.com. Recommendations to others considering PointClickCare Senior Living Platform: Take the time to learn how to fully navigate the software; it is worth it. Review collected by and hosted on G2.com. What problems is PointClickCare Senior Living Platform solving and how is that benefiting you? This program helps improve communication between different shifts and different departments. It is easy for staff to check for new orders and updates in real time. It is also easy to learn through past documentation to find information or sort by category. Review collected by and hosted on G2.com. Show More 4/25/2018 Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 12/2/2018 "Good software for LTC" 5/5 What do you like best about PointClickCare Senior Living Platform? Easy to use and straightforward. Usually the same procedures from company to company. Review collected by and hosted on G2.com. What do you dislike about PointClickCare Senior Living Platform? I want a one click link to the next patient when in emar Review collected by and hosted on G2.com. What problems is PointClickCare Senior Living Platform solving and how is that benefiting you? It's a good way to keep everything organized in one software. Good for medication, treatment, and charting. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 10/12/2018 "Good Program!" 5/5 What do you like best about PointClickCare Senior Living Platform? I like the simplicity to use it. It's very user friendly. Review collected by and hosted on G2.com. What do you dislike about PointClickCare Senior Living Platform? I dislike that it seems to freeze a lot. But that could just be the network it's being used on. Review collected by and hosted on G2.com. What problems is PointClickCare Senior Living Platform solving and how is that benefiting you? It helps me track all of my patients daily living activities. It benifits me so our supervisors know I have done my job and how their patients are doing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 3/30/2018 "Registered Nurse utilizing PCC" 2.5/5 What do you like best about PointClickCare Senior Living Platform? I really enjoy using PCC because everything I need is all within this program. As a Nurse manager, it is very important that I am able to access all of the pertinent information quickly. I can access everything that I need including medications, medical history, emergency contacts, Code Status, Nursing notes, and much more. PCC has a very nice layout and is well organized and easy to understand. Review collected by and hosted on G2.com. What do you dislike about PointClickCare Senior Living Platform? One thing about PCC that I don't enjoy is the lag time. I have entered in orders and medications for patients that do not generate in the system on another computer for a few hours, which is obviously very dangerous. I feel that this can be very dangerous and can lead to medication errors. I also wish that PCC was able to transfer data from one Brookdale Senior Living to another. Review collected by and hosted on G2.com. Recommendations to others considering PointClickCare Senior Living Platform: When you begin to use the program, don't get frustrated and overwhelmed! It takes a long time to get familiar with the system and get comfortable navigating the program. This program is very successful when used to its full potential. Review collected by and hosted on G2.com. What problems is PointClickCare Senior Living Platform solving and how is that benefiting you? As a nurse manager I don't believe that my workplace is fully utilizing PCC. With the correct training in this computer program, I would really feel comfortable navigating the program. One of the most beneficial areas of the program to me is the medications and EMAR. Our staff checks in the medications when they arrive, and the program tells me exactly who signed for the medication, on what date and time it arrived to our facility, and when it was last ordered from the Pharmacy. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 12/3/2018 "The task is simple, but lacks the ability to be easily viewed." 4.5/5 What do you like best about PointClickCare Senior Living Platform? Organize and categorize the profiles of each patient. Review collected by and hosted on G2.com. What do you dislike about PointClickCare Senior Living Platform? The search difficulty and printing of reports as you desire. Review collected by and hosted on G2.com. What problems is PointClickCare Senior Living Platform solving and how is that benefiting you? This text is in English and does not require translation. It is a phrase indicating the action of maintaining or storing all the records of patients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Writing and Editing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Writing and Editing") IW Verified User in Writing and Editing Enterprise (\> 1000 emp.) 4/10/2018 "A great product for a variety of healthcare professionals" 4/5 What do you like best about PointClickCare Senior Living Platform? I think that the best aspect of it is that it is cloud-based, which is something I firmly believe in for many modern technologies. It allows for the management of several aspects of senior care, based on a secure electronic health record. Review collected by and hosted on G2.com. What do you dislike about PointClickCare Senior Living Platform? Despite the fact that it is cloud-based, which I like and believe is innovative, this is not the most secure method that they could utilize. Patient information is extremely confidential. Review collected by and hosted on G2.com. Recommendations to others considering PointClickCare Senior Living Platform: The use of the cloud is great, but security methods need to be improved. Review collected by and hosted on G2.com. What problems is PointClickCare Senior Living Platform solving and how is that benefiting you? It has been utilized by CNAs in an effort to allocate documentation of senior residents. Some of the documentation includes how the patient is taken care of and other bedside activities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 5/13/2018 "Care Delivery Management Review" 3/5 What do you like best about PointClickCare Senior Living Platform? Very easy to use and everyone at my job regardless of skills system and qualifications got a hang of it quick. Review collected by and hosted on G2.com. What do you dislike about PointClickCare Senior Living Platform? There was too much going on. Some options of this software I didn’t use for my job Review collected by and hosted on G2.com. What problems is PointClickCare Senior Living Platform solving and how is that benefiting you? The ability to have the option to record all I need to in one platform. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ## Questions about PointClickCare Senior Living Platform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about PointClickCare Senior Living Platform ](https://www.g2.com/products/pointclickcare-senior-living-platform/discussions/new) GU Guest User What is PointClickCare Senior Living Platform used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-pointclickcare-senior-living-platform-used-for) [ View all Discussions ](https://www.g2.com/products/pointclickcare-senior-living-platform/discuss) ##### Pricing Pricing details for this product isn’t currently available. 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[ View More Pricing Information ](https://www.g2.com/products/pointclickcare-senior-living-platform/pricing) PointClickCare Senior Living Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic 4.2/5(938) [ Compare Now ](https://www.g2.com/compare/epic-vs-pointclickcare-senior-living-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_71f82e7529f1e435bf9339a57840f7b2/ecp-ecp.png "Product Avatar Image") ECP 4.8/5(55) [ Compare Now ](https://www.g2.com/compare/ecp-ecp-vs-pointclickcare-senior-living-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a6848b57d171e760df4803c789e0366c/myunity.jpg "Product Avatar Image") myUnity 3.4/5(50) [ Compare Now ](https://www.g2.com/compare/pointclickcare-senior-living-platform-vs-myunity) ##### Categories on G2 [EHR](https://www.g2.com/categories/ehr)[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care) [EHR](https://www.g2.com/categories/ehr)[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care)[Assisted Living](https://www.g2.com/categories/assisted-living)[Value-Based Performance Management Analytics](https://www.g2.com/categories/value-based-performance-management-analytics) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is dedicated rebate management software worth it for a mid-size distributor?](https://www.g2.com/discussions/is-dedicated-rebate-management-software-worth-it-for-a-mid-size-distributor)[Datasite VDR Assessment](https://learn.g2.com/is-datasite-a-good-vdr)[Are there ERM tools that a 200-person company can actually afford and use without needing an enterprise-scale contract or a dedicated GRC team?](https://www.g2.com/discussions/are-there-erm-tools-that-a-200-person-company-can-actually-afford-and-use-without-needing-an-enterprise-scale-contract-or-a-dedicated-grc-team) [Which all-in-one hardware monitoring dashboard works best for a small IT team tracking servers and workstations without needing a separate tool for each device type?](https://www.g2.com/discussions/which-all-in-one-hardware-monitoring-dashboard-works-best-for-a-small-it-team-tracking-servers-and-workstations-without-needing-a-separate-tool-for-each-device-type)[Which is the best app for hosting virtual events](https://www.g2.com/discussions/which-is-the-best-app-for-hosting-virtual-events)[Pros and Cons Details](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)