Our organization loves Point! It is easy to use, helps us to recruit volunteers, and seamlessly track their contributions. Many of the features are intuitive and I have been able to train myself just by looking around a little bit. The best part about it might actually be the customer support. Jeni is available to help anytime we have a question! Thank you for providing us with this amazing resource! Review collected by and hosted on G2.com.

When Point made updates recently, our administrators were inundated with notifications about programs they are not a part of within the umbrella of our organization. This would be solved if administrators could only be a part of specific programs instead of the entire organization. Maybe this function already exists and I just don't know about it. Review collected by and hosted on G2.com.

This allows our volunteers to schedule themselves. It is very convenient. I also love that we can send messgaes to our volunteers. Review collected by and hosted on G2.com.

The initial set up on th app is confusing. People often don't realize that they have to scroll down to set it up. Review collected by and hosted on G2.com.

The tools are easy to use and the customer service is on point! Review collected by and hosted on G2.com.

I'm looking forward to different levels of premium where some features are more available than others. Review collected by and hosted on G2.com.

Where do I begin? We moved over to POINT from SignUpGenius, and the improvement in our processes has been HUGE. It used to take me so long to make a single volunteer signup through our old system, so I ended up dreading the process of recruiting volunteers. We need volunteers in order for our nonprofit to function, so I researched different platforms and kept seeing that POINT came highly recommended. I started with a free trial, loved what I was seeing, and quickly committed to a paid plan. We are so glad we switched over! It's made the volunteer management process fun again. The features are easy to use, and the customer support has been phenomenal. Jeni Rosales has been so helpful in getting us started. She's patient, responsive, and a true joy to interact with. We appreciate everything POINT has to offer, from the product itself to the people behind the scenes. Thank you! Review collected by and hosted on G2.com.

The only thing I wish POINT had was the ability to sign up for multiple recurring event dates at once, but I hear that's a soon-to-be feature! Our volunteers would love having the ability to do that. Review collected by and hosted on G2.com.

It is easy to set up, get going, and easily track our volunteers. Our staff have been able to get the system set up quickly and move our volunteer program to the system with ease. We also love the integrations, especially with Give Butter. Review collected by and hosted on G2.com.

Our older volunteers have difficulty getting into the system, and it takes time to learn for volunteers who have never used a VMS before. Review collected by and hosted on G2.com.

POINT keeps me on track! I can make very atractive detailed posts for my volunteers to peruse. I love the reminders to check-in my volunteers. Review collected by and hosted on G2.com.

Sometimes the online Cht has been unavailable - but once you are up and running, I seldom have cause to call on them. Review collected by and hosted on G2.com.

We were in the market for a new volunteer management platform and had to transfer years worth of data from over 200 volunteers. POINT and their support team were here to help throughout the process and have been quick to answer questions and pull data when I needed it for reporting. The POINT app helps our events staff to quickly be able to check volunteer status before/during an event and the dashboard helps our volunteers who prefer to access on a computer rather than a phone. Overall a super great experience that I think will continue as the team continues to evolve and listen to organization needs! Review collected by and hosted on G2.com.

- No waitlist feature

- No ability to keep past events on "most recent" rather than defaulting to sort by recommended Review collected by and hosted on G2.com.

The customer service team was second to none; they were professional, friendly and extremely helpful! POINT, as a whole, was very user-friendly and the CSV downloads made my life so much easier. I was able to seamlessly facilitate/manage over 300 volunteers over a 4 day period. Review collected by and hosted on G2.com.

We have a unique requirement that the app doesn't capture. The POINT team is aware and working to try to come up with a solution. Review collected by and hosted on G2.com.

-The interface is clean.

- Can pull great analytics.

- Made for volunteering. Review collected by and hosted on G2.com.

- A interface to link directly to opportunites and certain programs to integrate easier.

- More options on recurring events (ie Every other Monday)

- Option to not check volunteers in.

- Editing a event needs to be simplified. Review collected by and hosted on G2.com.

The customer service is amazing and personal. They follow up and follow through.

I like how many features are available to create groups, to have programs, create reports, edit volunteer hours, manually enter hours, have managed volunteers, and attach documents for volunteers to see. I look forward to the return of a donation feature (even if it's an Amazon link wish list). Review collected by and hosted on G2.com.

There is not a way for the volunteer to answer specific questions we have before joining our organization. I would love the ability to create a form that would then create tags or groups based on similar answers and then be able to reach out to those tags when I have a need. j

I also would like the ability to see the calendar view with ONLY the day's events showing when I click on a day. Instead, I see events that were created with multiple shifts even if there is no shift scheduled for that day. That makes the calendar view a useless feature.

The final thing I dislike is not being able to create a recurring event and assign the same volunteer(s) to all the shifts easily. Instead, I have to open each date and assign the volunteer one at a time (or the volunteer has to with a provided link). Review collected by and hosted on G2.com.