DR
Darby R.
Volunteer & Events Coordinator
Small-Business (50 or fewer emp.)
"Exceptionally User-Friendly Platform for All Volunteers"
4/5
What do you like best about POINT?

The site is very user-friendly which is appreciated since we have a wide range of folks that volunteer with us. Review collected by and hosted on G2.com.

What do you dislike about POINT?

It's tough to build the entire platform by yourself, I do wish there was more instruction on the building process. Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
AM
Verified User in Museums and Institutions
Small-Business (50 or fewer emp.)
"Easy to Use for Adding People and Managing Groups!"
5/5
What do you like best about POINT?

It seems easy to use, to enter people and add them to a group Review collected by and hosted on G2.com.

What do you dislike about POINT?

The set up, however that is an issue with any system. Review collected by and hosted on G2.com.

Response from Stephanie Page of POINT
Edit edit

Thanks for your kind words!

Glad POINT's made it easy to add people and manage groups, and that it's helped streamline your program management from what used to be an Excel sheet. If you have any specific feedback on the setup process, we'd love to hear it.

Thanks for being a POINT nonprofit!

CH
Chelsey H.
Community Engagement Associate Director
Small-Business (50 or fewer emp.)
"Plenty of Helpful Guidance Makes Point Easy to Learn"
5/5
What do you like best about POINT?

There's a lot of help to guide you through how to use Point. Review collected by and hosted on G2.com.

What do you dislike about POINT?

It's confusing on creating events/programs. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Helpful Shift Management for NonProfit"
4.5/5
What do you like best about POINT?

I like that there is a way for volunteers to see available shifts and sign up to volunteer. I also like the tracking of hours and the Quick Add feature. Review collected by and hosted on G2.com.

What do you dislike about POINT?

I have difficulty getting my volunteers to use Point, but that is a user issue. I do think that it takes several steps to get to where you want to navigate so that could be improved. Review collected by and hosted on G2.com.

JA
Janara A.
Manager of Volunteer Services
Small-Business (50 or fewer emp.)
"Village Central Manager of Volunteer Services"
5/5
What do you like best about POINT?

Very user friendly and has ALL the things we need to run an efficient program. Review collected by and hosted on G2.com.

What do you dislike about POINT?

I haven't found anything I don't like so far with POINT. Review collected by and hosted on G2.com.

Response from Stephanie Page of POINT
Edit edit

Thank you for the kind words, Janara!

We're glad to hear that you haven't encountered any issues with POINT so far. We're committed to providing a seamless experience for volunteer management.

Thanks for being a POINT nonprofit!

Ja'net Y.
JY
Ja'net Y.
Executive Director
Small-Business (50 or fewer emp.)
"Continuing to Add New Features"
5/5
What do you like best about POINT?

I love that POINT automatically calculates and totals volunteer hours to a dollar amount. This comes in handy when we need this information for tax purposes ,drafting grants, and RFPs. Review collected by and hosted on G2.com.

What do you dislike about POINT?

What I find most annoying is that when I am notified to approve volunteer hours via email, once I click the approve button, I receive a verification message stating that the hours were approved. However, I have to officially log in, go to our dashboard, and approve the hours. I am not sure why this is when I am already logged in from my computer. Review collected by and hosted on G2.com.

Lee Ann M.
LM
Lee Ann M.
Event Coordinator
Small-Business (50 or fewer emp.)
"Outstanding Support Team, Slight Learning Curve"
5/5
What do you like best about POINT?

The customer service team! Stephanie and Mina are super helpful Review collected by and hosted on G2.com.

What do you dislike about POINT?

Some users say that POINT is hard to use on site on the phone but the web is good Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Powerful Reporting and Convenient Online Accounts"
4.5/5
What do you like best about POINT?

The reporting capabilities and online accounts. Review collected by and hosted on G2.com.

What do you dislike about POINT?

I would like to be able to have two accounts use the same so that both volunteers can have separate accounts. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Best Discovery of All Time!"
5/5
What do you like best about POINT?

POINT is user friendly and has features I am unable to find elswhere in one place and easily integrated with Givebutter. The CRM is fantastic! I use it frequently. The ease of integrating the system into our programs is priceless. I love that I can message all of my volunteers at one time for specific event.. Also the ability to assign volunteering to staff members and the reminder that goes out is a bonus too. I love that It calculates the hours for you which makes it easier for tax time. It is simple and free which makes it affordable for smaller nonprofits like mine. It is the best thing I have found to manage my volunteers at The HOYCE Center. In addition, customer support is quick and knowledgable. Review collected by and hosted on G2.com.

What do you dislike about POINT?

The paid version. LOL Though I do understand everything cannot be free. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Effortless for Volunteers and Admins, Modern and User-Friendly"
5/5
What do you like best about POINT?

Ease of use for both Volunteers and administrators. Implementation was easy We also enjoy the modern layout and formatting. Customer service is wonderful. We can use this often and the integration with Donor Perfect was seamless. Review collected by and hosted on G2.com.

What do you dislike about POINT?

Programs and subprograms are redundant in the volunteer facing platform. Review collected by and hosted on G2.com.