# Best VoIP Providers for Small Business ## How Many VoIP Providers Products Does G2 Track? **Total Products under this Category:** 425 ### Category Stats (Aug 2026) - **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Phone2 (+4.77%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank VoIP Providers Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 61,300+ Authentic Reviews - 425+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for VoIP Providers ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=53495&focus%5B%5D=1173&focus%5B%5D=129760&focus%5B%5D=1451753&focus%5B%5D=62716&focus%5B%5D=17446&focus%5B%5D=71595&focus%5B%5D=87468) Highlighted products: Nextiva, RingEX, Quo, Zoom Phone, Crexendo, Telnyx CPaaS, 8x8 Work, and CloudTalk. Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=nextiva&focus%5B%5D=ringex&focus%5B%5D=quo-quo&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=crexendo&focus%5B%5D=telnyx-cpaas&focus%5B%5D=8x8-work&focus%5B%5D=cloudtalk&segment=small-business) **Sponsored** ### Techmode Titanium 3CX Partner | Sapphire Avaya Partner Techmode was founded in 2003 and has been providing businesses the best in business phone systems for over 20 years. From private instance UCaaS to advanced Contact Center solutions, Techmode provides white glove installation and concierge level support to every client. TechmodeGO Collaboration Suite UCaaS Experience seamless collaboration with TechmodeGO’s all-in-one communication platform tailored for your business needs. Contact Center- Techmode offers a variety of Contact Center options to suite any business including Amazon Connect. SMS/MMS Business Texting Single Instance, private, high availability cloud phone systems [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-08T21%3A08%3A11Z&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=118&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1810487&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%2Fsmall-business%3Fopen_modal_url%3D%252Fproducts%252Fpodium%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fvoip-providers%25252Fsmall-business%2526source%253Dcategory&secure%5Btoken%5D=ca0fe97fc49b37f6c07ea70366a8aeaf15d3213fe089515ad273c2128c3f9c49&secure%5Burl%5D=https%3A%2F%2Fwww.techmode.com%2Ftechmodego-collaboration-suite%2F%3Futm_source%3DG2%26utm_medium%3DG2%26utm_campaign%3DG2&secure%5Burl_type%5D=custom_url) ### [Nextiva](https://www.g2.com/pt/products/nextiva/reviews) A Nextiva é uma empresa de CXM Unificado que fornece soluções de experiência do cliente impulsionadas por IA. A Nextiva impulsiona mais de 100.000 empresas e bilhões de conversas todos os anos com sua plataforma de experiência do cliente tudo-em-um. A partir de um hub de comunicação impulsionado por IA, a Nextiva transforma a maneira como as empresas interagem com seus clientes. O compromisso da empresa com o Amazing Service® e uma abordagem focada no cliente tem sido sua pedra angular por 15 anos. Estabelecida em 2008 e com sede em Scottsdale, Arizona, a Nextiva garantiu $200M da Goldman Sachs Asset Management em sua rodada inaugural de financiamento, avaliando a empresa em $2,7B no final de 2021. Descubra mais em www.nextiva.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,578 #### How Do G2 Users Rate Nextiva? - **the product tem sido um bom parceiro comercial?:** 8.8/10 (Category avg: 8.8/10) - **Telefonemas:** 9.2/10 (Category avg: 9.1/10) - **Número VoIP:** 9.1/10 (Category avg: 9.0/10) - **Chamadas de mesa para mesa:** 9.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind Nextiva? - **Vendedor:** [Nextiva](https://www.g2.com/pt/sellers/nextiva) - **Ano de Fundação:** 2008 - **Localização da Sede:** Scottsdale, Arizona - **Twitter:** @Nextiva 21,295 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=434d5ec5d0765605afc77e3535fff65d535fb70db670aeec87a896bf2e39e9d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F459293%2F&secure%5Burl_type%5D=linkedin_company_website) 1,497 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Proprietário, Gerente de Escritório - **Top Industries:** Hospital e Cuidados de Saúde, Seguros - **Company Size:** 77% Small, 22% Medium #### What Do G2 Reviewers Say About Nextiva? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários valorizam o **suporte ao cliente excepcional** da Nextiva, desfrutando de assistência rápida e configuração de conta sem complicações. - Os usuários valorizam a **facilidade de uso** do Nextiva, beneficiando-se de um processo de integração simples e excelente suporte ao cliente. - Os usuários elogiam a Nextiva por seu **excelente atendimento ao cliente** e experiência de integração perfeita, tornando a implementação sem esforço. - Os usuários elogiam a **configuração fácil** do Nextiva, apreciando a rápida implementação e o suporte ao cliente durante todo o processo. - Os usuários elogiam a **confiabilidade da Nextiva** , destacada pelo excelente atendimento ao cliente e pelo processo de integração sem problemas. ##### Cons - Os usuários acham a **configuração difícil** do Nextiva desafiadora, complicando a configuração e o gerenciamento para grandes equipes. - Os usuários acham a **complexidade da configuração e integração** desafiadora, especialmente para os novatos na plataforma. - Os usuários enfrentam **vários problemas** com a Nextiva, incluindo atrasos na exibição de informações de chamadas e recusas automáticas de chamadas. - Os usuários acham os **processos complexos** de configuração do Nextiva frustrantes, impactando negativamente sua experiência geral. - Os usuários acham a **configuração difícil** do Nextiva bastante desafiadora e desajeitada, impactando sua experiência inicial e gestão. #### What Are Recent G2 Reviews of Nextiva? **["Aproximando-se de 3 anos e crescendo com a Nextiva liderando nossas comunicações. #HazelwoodForte"](https://www.g2.com/pt/survey_responses/nextiva-review-10872941)** **Rating:** 5.0/5.0 stars _— Terri M._ [Read full review](https://www.g2.com/pt/survey_responses/nextiva-review-10872941) **["Sistema de Telefonia Amigável com Qualidade de Chamada Confiável e Ótimo Suporte"](https://www.g2.com/pt/survey_responses/nextiva-review-13214493)** **Rating:** 4.5/5.0 stars _— Taryn N._ [Read full review](https://www.g2.com/pt/survey_responses/nextiva-review-13214493) #### What Are G2 Users Discussing About Nextiva? - [Como a Nextiva revolucionou os sistemas de comunicação empresarial com suas soluções VoIP?](https://www.g2.com/pt/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) - 2 comments - [Para que serve o Nextiva?](https://www.g2.com/pt/discussions/what-is-nextiva-used-for) - 2 comments - [O que é a funcionalidade VoIP?](https://www.g2.com/pt/discussions/what-is-voip-feature) - 3 comments - [Quais são algumas características de um PBX?](https://www.g2.com/pt/discussions/nextiva-what-are-some-features-of-a-pbx) - 1 comment - [What does nextiva do?](https://www.g2.com/pt/discussions/what-does-nextiva-do) - 3 comments ### [RingEX](https://www.g2.com/products/ringex/reviews) WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful. **Average Rating:** 4.2/5.0 **Total Reviews:** 1,387 #### How Do G2 Users Rate RingEX? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) - **Phone Calls:** 9.1/10 (Category avg: 9.1/10) - **VOiP Number:** 9.0/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind RingEX? - **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral) - **Company Website:** www.ringcentral.com - **Year Founded:** 1999 - **HQ Location:** Belmont, CA - **Twitter:** @RingCentral 61,963 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website) 6,726 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 57% Small, 34% Medium #### What Do G2 Reviewers Say About RingEX? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of RingEX, finding it perfect for seamless communication and updates. - Users value the **helpful customer support** of RingEX, enhancing their overall experience and satisfaction. - Users value the **high-quality phone calls** from RingEX, enhancing communication in customer support with ease of use. - Users find the **exceptional reliability and support** of RingEX invaluable for seamless communication and collaboration. - Users commend the **reliability** of RingEX, ensuring consistent connections and high-quality communication experiences. ##### Cons - Users find the **customer support lacking** , often facing challenges and unnecessary complexities when seeking assistance. - Users find the **complex processes** frustrating, often needing support to navigate system administration and setup challenges. - Users find the **difficulties with customer service** occasionally complicate resolutions and frustrate the overall experience. - Users report frequent **call issues** with RingEX, including poor call tracking and frustratingly inadequate customer support. - Users find the **customer support challenging** , often requiring extra steps for known issues and complicated administration. #### What Are Recent G2 Reviews of RingEX? **["Seamless Integration and Exceptional Support"](https://www.g2.com/survey_responses/ringex-review-12608346)** **Rating:** 5.0/5.0 stars _— Javier M._ [Read full review](https://www.g2.com/survey_responses/ringex-review-12608346) **["RingEX Became My Main Calling App for Group Work"](https://www.g2.com/survey_responses/ringex-review-13169167)** **Rating:** 5.0/5.0 stars _— Aashu J._ [Read full review](https://www.g2.com/survey_responses/ringex-review-13169167) #### What Are G2 Users Discussing About RingEX? - [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for) - [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 2 comments - [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products) - [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office) ### [Quo](https://www.g2.com/pt/products/quo-quo/reviews) Confiado por mais de 90.000 empresas, o Quo (anteriormente OpenPhone) reúne as chamadas, mensagens de texto e contatos da sua equipe em um espaço de trabalho com inteligência artificial — ajudando você a responder instantaneamente e conquistar mais clientes. Traga clareza para cada conversa. Caixas de entrada compartilhadas, notas internas e um mini CRM dão a cada membro da equipe a visibilidade e o contexto de que precisam para garantir que nenhum cliente seja esquecido. Responda a cada cliente. Rápido. A IA integrada atende chamadas 24/7, fluxos de chamadas flexíveis direcionam os clientes instantaneamente, e propriedades de contato personalizadas garantem que você esteja lá quando seu cliente precisar, sem nunca perder um detalhe. Escale sem esforço à medida que você cresce. Do seu primeiro cliente ao milésimo, o Quo se adapta a você. Sem configuração complexa, sem treinamento adicional, sem dores de crescimento. Com o Quo, nunca foi tão fácil fechar mais negócios, apoiar mais clientes e expandir seu negócio — sem perder o toque humano. **Average Rating:** 4.7/5.0 **Total Reviews:** 3,374 #### How Do G2 Users Rate Quo? - **the product tem sido um bom parceiro comercial?:** 9.5/10 (Category avg: 8.8/10) - **Telefonemas:** 9.4/10 (Category avg: 9.1/10) - **Número VoIP:** 9.4/10 (Category avg: 9.0/10) - **Chamadas de mesa para mesa:** 8.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Quo? - **Vendedor:** [Quo](https://www.g2.com/pt/sellers/quo) - **Website da Empresa:** www.quo.com - **Ano de Fundação:** 2018 - **Localização da Sede:** San Francisco, California - **Twitter:** @gowithquo 5,475 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c33883f1b2bed0721a5354265f240bde9e3cffa6b714170289503265f457b6ed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F28667405%2F&secure%5Burl_type%5D=linkedin_company_website) 52 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Proprietário, CEO - **Top Industries:** Imóveis, Construção - **Company Size:** 92% Small, 7% Medium #### What Do G2 Reviewers Say About Quo? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários adoram a **facilidade de uso** do Quo, apreciando sua configuração simples e interface intuitiva para uma comunicação sem interrupções. - Os usuários valorizam o **suporte ao cliente responsivo e prestativo** da OpenPhone, tornando sua experiência mais tranquila e eficiente. - Os usuários estão entusiasmados com a **ampla gama de recursos essenciais** do Quo que melhoram as operações comerciais e o atendimento ao cliente. - Os usuários acham a **configuração fácil** do Quo imensamente benéfica, permitindo transições suaves e operações diárias eficientes. - Os usuários apreciam os **recursos de gravação e transcrição de chamadas** no Quo, tornando as conversas mais fáceis de gerenciar e revisar. ##### Cons - Os usuários enfrentam **problemas de conexão** com o Quo, incluindo chamadas perdidas e problemas de conectividade com o fone de ouvido. - Os usuários experimentam **desconexões de chamadas** e atrasos nas notificações, impactando a clareza de sua comunicação. - Os usuários expressam preocupações sobre o **alto custo** e a estrutura de preços pouco clara, levando a experiências de faturamento frustrantes. - Os usuários relatam **problemas de chamadas** com o Quo, incluindo chamadas fantasmas e notificações persistentes de chamadas após terminar as ligações. - Os usuários relataram **atrasos** nos tempos de resposta do suporte e no processamento de pagamentos, impactando sua experiência geral com a Quo. #### What Are Recent G2 Reviews of Quo? **["Quo me ajuda a administrar meu negócio de forma mais eficiente"](https://www.g2.com/pt/survey_responses/quo-review-12963226)** **Rating:** 5.0/5.0 stars _— Darshell H._ [Read full review](https://www.g2.com/pt/survey_responses/quo-review-12963226) **["Gestão Fácil e Profissional de Chamadas e Mensagens para Pequenas Empresas"](https://www.g2.com/pt/survey_responses/quo-review-13095748)** **Rating:** 5.0/5.0 stars _— Aaron C._ [Read full review](https://www.g2.com/pt/survey_responses/quo-review-13095748) #### What Are G2 Users Discussing About Quo? - [Como é o Google Voice?](https://www.g2.com/pt/discussions/what-is-like-google-voice) - 4 comments - [O Open Phone é legítimo?](https://www.g2.com/pt/discussions/is-open-phone-legit) - 26 comments - [O Open Phone é gratuito?](https://www.g2.com/pt/discussions/is-open-phone-free) - 11 comments - [Como funciona o OpenPhone?](https://www.g2.com/pt/discussions/how-does-openphone-work) - 3 comments ### [Zoom Phone](https://www.g2.com/pt/products/zoom-zoom-phone/reviews) O sistema de telefone em nuvem com foco em IA, desenvolvido para o trabalho moderno. O Zoom Phone reúne chamadas confiáveis, colaboração e IA em um aplicativo simples que mantém as equipes conectadas, de onde quer que trabalhem. Com o AI Companion incluído, as equipes recebem resumos instantâneos, mensagens de voz priorizadas e próximos passos acionáveis para manter a produtividade sem o trabalho excessivo. Construído na plataforma confiável do Zoom, o Zoom Phone oferece 99,999% de tempo de atividade, cobertura global em mais de 49 países e opções flexíveis de Traga Seu Próprio Operador (BYOC). A conformidade é integrada, incluindo HIPAA, GDPR e FedRAMP. Destaques de IA: AI Concierge\* Resumos em tempo real e pós-chamada Priorização de mensagens de voz e extração de tarefas Peça ao AI Companion respostas instantâneas durante ou após as chamadas Resumos de SMS em equipe no Power Pack\* O Zoom Phone conecta suas equipes e seus clientes em uma experiência contínua, com foco em IA. \*Disponível por um custo adicional. **Average Rating:** 4.6/5.0 **Total Reviews:** 2,633 #### How Do G2 Users Rate Zoom Phone? - **the product tem sido um bom parceiro comercial?:** 9.0/10 (Category avg: 8.8/10) - **Telefonemas:** 9.1/10 (Category avg: 9.1/10) - **Número VoIP:** 8.8/10 (Category avg: 9.0/10) - **Chamadas de mesa para mesa:** 9.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind Zoom Phone? - **Vendedor:** [Zoom](https://www.g2.com/pt/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) - **Website da Empresa:** www.zoom.com - **Ano de Fundação:** 2011 - **Localização da Sede:** San Jose, CA - **Twitter:** @zoom 1,042,714 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website) 13,494 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Engenheiro de Software, Presidente - **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador - **Company Size:** 50% Small, 32% Medium #### What Do G2 Reviewers Say About Zoom Phone? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários apreciam a **interface intuitiva** do Zoom Phone, tornando reuniões e chamadas contínuas em todos os dispositivos. - Os usuários valorizam a **qualidade da videoconferência** do Zoom Phone, melhorando a comunicação e a conexão entre fusos horários. - Os usuários valorizam a **qualidade de chamada confiável** do Zoom Phone, melhorando a eficiência da comunicação e apoiando o trabalho remoto de forma contínua. - Os usuários valorizam a **comunicação fácil** facilitada pelo Zoom Phone, garantindo conectividade perfeita com suas equipes em qualquer lugar. - Os usuários adoram a **excelente qualidade de vídeo** do Zoom Phone, melhorando suas experiências de reunião com clareza e facilidade. ##### Cons - Os usuários encontram alguns **recursos limitados** no Zoom Phone, particularmente nas opções avançadas de chamadas e no envio de mensagens internacionais. - Os usuários expressam frustração com os **recursos de IA intrusivos** do Zoom Phone, sentindo que isso impacta negativamente sua experiência. - Os usuários experimentam **problemas frequentes em reuniões** , como atrasos e problemas de conexão, especialmente no aplicativo móvel. - Os usuários relatam **recursos ausentes** no Zoom Phone, enfrentando desafios com suporte, relatórios e gerenciamento de recursos após as atualizações. - Os usuários enfrentam frequentes **problemas de conexão** com o Zoom Phone, levando a chamadas interrompidas e dificuldades durante as reuniões. #### What Are Recent G2 Reviews of Zoom Phone? **["Chamadas Convenientes Tudo-em-Um com Encaminhamento Suave, Correio de Voz e SMS"](https://www.g2.com/pt/survey_responses/zoom-phone-review-12923372)** **Rating:** 4.5/5.0 stars _— Nitin V._ [Read full review](https://www.g2.com/pt/survey_responses/zoom-phone-review-12923372) **["Integração perfeita, solução confiável de telefone em nuvem"](https://www.g2.com/pt/survey_responses/zoom-phone-review-12110885)** **Rating:** 4.0/5.0 stars _— AAYUSH A._ [Read full review](https://www.g2.com/pt/survey_responses/zoom-phone-review-12110885) ### [Crexendo](https://www.g2.com/products/crexendo/reviews) Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States. The Crexendo® VIP™ platform delivers Voice, Interactions, and Phone capabilities backed by our industry-leading 100% Uptime Guarantee, allowing workers to connect from anywhere, on any device. **Average Rating:** 4.9/5.0 **Total Reviews:** 352 #### How Do G2 Users Rate Crexendo? - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10) - **Phone Calls:** 9.9/10 (Category avg: 9.1/10) - **VOiP Number:** 9.6/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind Crexendo? - **Seller:** [Crexendo Business Solutions](https://www.g2.com/sellers/crexendo-business-solutions) - **Company Website:** www.crexendo.com - **Year Founded:** 1995 - **HQ Location:** Tempe, Arizona - **Twitter:** @Crexendo 3,287 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b7fe68ed8dcf618608c16c6d6eceffa831d750723212d74dccb8754744cc96f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcrexendo-business-solutions%2F&secure%5Burl_type%5D=linkedin_company_website) 155 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Office Manager - **Top Industries:** Non-Profit Organization Management, Construction - **Company Size:** 77% Small, 21% Medium #### What Do G2 Reviewers Say About Crexendo? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **exceptional customer support** provided by Crexendo, making the setup process seamless and easy. - Users commend Crexendo for its **exceptional support and user-friendly service** , making transitions and management seamless across locations. - Users commend the **exceptional customer service** at Crexendo, highlighting support that is responsive, helpful, and knowledgeable. - Users find Crexendo’s service to be **extremely easy to use** , making transitions and setups seamless and stress-free. - Users appreciate the **easy setup** of Crexendo, highlighting hassle-free transitions and supportive customer service throughout. ##### Cons - Users report experiencing **technical call issues** with Crexendo, especially during internet outages, affecting communication reliability. - Users find the **complex processes** of Crexendo challenging, often requiring IT support for setup and troubleshooting. - Users find that **customer service can be difficult to reach** , complicating their experience when seeking assistance. - Users find **difficult navigation** in the Crexendo app, impacting efficiency and making it challenging to utilize features effectively. - Users are frustrated by the **overwhelming number of spam calls** and issues with caller ID affecting communications. #### What Are Recent G2 Reviews of Crexendo? **["Reliable Global Calling with a Simple, Centralized Dashboard"](https://www.g2.com/survey_responses/crexendo-review-12951714)** **Rating:** 4.5/5.0 stars _— Luciana S._ [Read full review](https://www.g2.com/survey_responses/crexendo-review-12951714) **["Love Crexendo, and it keeps getting better."](https://www.g2.com/survey_responses/crexendo-review-7509744)** **Rating:** 5.0/5.0 stars _— Sherry F._ [Read full review](https://www.g2.com/survey_responses/crexendo-review-7509744) #### What Are G2 Users Discussing About Crexendo? - [What is Crexendo used for?](https://www.g2.com/discussions/what-is-crexendo-used-for) - 2 comments ### [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) Telnyx is the only communications and connectivity platform that combines carrier-owned global communications, programmable APIs, voice AI agents, and edge compute under one roof. Through the Telnyx portal and APIs, teams can provision global numbers in many countries, run SIP trunking with HD voice over a private backbone, and build contact center workflows on the Voice API. Add SMS, MMS, RCS, and WhatsApp messaging and calling, all on the same carrier-owned network, and layer in AI-powered voice agents without wiring together separate vendors. Unlike many CPaaS providers, Telnyx owns the network and delivers the full stack as one system. Whether you're enhancing customer support, automating outbound calls, or embedding voice AI into your product, Telnyx makes it easy to launch and scale with confidence. With direct carrier status and telecom licenses in 35+ countries, PSTN replacement in 50+ countries and local calling in 130+ countries, you get carrier-grade reliability without piecing together multiple providers. And with SOC 2 Type II, PCI, and GDPR compliance built into the platform, you're not sacrificing security or auditability for scale. Every customer gets 24/7 support on every tier, backed by in-house engineering expertise, configuration management, enterprise-grade security, fraud detection, and migration support. Telnyx gives businesses one platform, one provider, and one support team for global communications and real-time AI. **Average Rating:** 4.7/5.0 **Total Reviews:** 508 #### How Do G2 Users Rate Telnyx CPaaS? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10) - **Phone Calls:** 9.6/10 (Category avg: 9.1/10) - **VOiP Number:** 9.5/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 8.5/10 (Category avg: 8.6/10) #### Who Is the Company Behind Telnyx CPaaS? - **Seller:** [Telnyx](https://www.g2.com/sellers/telnyx) - **Company Website:** www.telnyx.com - **Year Founded:** 2009 - **HQ Location:** Austin, Texas, United States - **Twitter:** @telnyx 4,414 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d31f8e5af3824ee9e0aa866f1fdccee2b6e67c6070b5ba3e51fb47c00e12606&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3349412%2F&secure%5Burl_type%5D=linkedin_company_website) 387 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Owner - **Top Industries:** Telecommunications, Information Technology and Services - **Company Size:** 81% Small, 16% Medium #### What Do G2 Reviewers Say About Telnyx CPaaS? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **exceptional customer support** of Telnyx CPaaS, which helps them navigate and utilize the platform effectively. - Users find Telnyx CPaaS to be a **user-friendly platform** with excellent support and easy API integration. - Users appreciate the **easy setup** of Telnyx CPaaS, enabling smooth deployment and integration with existing systems. - Users praise the **excellent customer support** of Telnyx, consistently providing responsive and effective assistance as needs grow. - Users highlight the **easy integration** of Telnyx CPaaS, appreciating its reliable and seamless setup for communication needs. ##### Cons - Users find the **verification processes complex** , often leading to confusion and reliance on support for assistance. - Users express frustration over the **high costs** associated with Telnyx, impacting accessibility and customer service experiences. - Users express frustration with **unresponsive customer service** , reporting delays and lack of meaningful support for urgent issues. - Users experience **long waiting times** for support, struggling to get timely assistance and account verification for Telnyx CPaaS. - Users face challenges due to **poor documentation** , leading to frustration and increased reliance on support for troubleshooting. #### What Are Recent G2 Reviews of Telnyx CPaaS? **["Telnyx Delivers Reliable, High-Performance Calling with Flexible, Well-Documented APIs"](https://www.g2.com/survey_responses/telnyx-cpaas-review-12678607)** **Rating:** 5.0/5.0 stars _— Jon B._ [Read full review](https://www.g2.com/survey_responses/telnyx-cpaas-review-12678607) **["Outstanding Highly Recommend"](https://www.g2.com/survey_responses/telnyx-cpaas-review-12031998)** **Rating:** 4.0/5.0 stars _— Naod D._ [Read full review](https://www.g2.com/survey_responses/telnyx-cpaas-review-12031998) #### What Are G2 Users Discussing About Telnyx CPaaS? - [What is Telnyx used for?](https://www.g2.com/discussions/what-is-telnyx-used-for) ### [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically. Automate the calls humans shouldn't have to make - Build AI Voice Agents and AI Receptionist in minutes for appointment scheduling, lead qualification, after-hours coverage, payment reminders and more. Turn every conversation into structured data - Use AI Conversation Intelligence to get automatic call summaries, AI notes, sentiment analysis, topic extraction, call scoring, multi-lingual transcription, and talk/listen ratios. Run their full business phone system in one cloud platform - With Call Flow Designer, IVR, call queuing, call recording, real-time monitoring, analytics, international SMS, WhatsApp messaging, and workflow automation. Handle global calling without the infrastructure headache - Local numbers in 160+ countries, 99.999% uptime, multi-carrier redundancy, and crystal-clear call quality. Plug into the tools they already use - 100+ native integrations including HubSpot (Certified), Salesforce, Pipedrive, Zoho CRM, MS Dynamics, Intercom, Zendesk, Salesloft, Outreach, Bullhorn, monday, Shopify, and more. Most CloudTalk customers are live in a few days. No hardware, no PBX, no months of consulting. Just sign up, port numbers (or buy new ones), connect your CRM, and start calling — with AI doing the busywork from day one. CloudTalk is GDPR, SOC 2, ISO 27001, HIPAA, and CCPA compliant. Customers like Bit2Me reduced missed calls from 80% to 16%, cut wait times by 85%, and scaled from 2 to 20+ agents — without adding complexity. https://hubs.li/Q04n2f7L0 Learn how we can boost your calling on a 1:1 personalized demo: https://hubs.li/Q04n2f4C0 **Average Rating:** 4.4/5.0 **Total Reviews:** 1,813 #### How Do G2 Users Rate CloudTalk? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **Phone Calls:** 9.0/10 (Category avg: 9.1/10) - **VOiP Number:** 8.9/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 8.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind CloudTalk? - **Seller:** [CloudTalk](https://www.g2.com/sellers/cloudtalk) - **Company Website:** www.cloudtalk.io - **Year Founded:** 2016 - **HQ Location:** New York - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7131a196dde74ab24374f0c5fe394e45a7e89c8c85b9b7bdc470627f39cd734&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17944841%2F&secure%5Burl_type%5D=linkedin_company_website) 227 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 64% Small, 32% Medium #### What Do G2 Reviewers Say About CloudTalk? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of CloudTalk, benefiting from seamless calls and integrations. - Users value the **exceptional reliability** of CloudTalk, noting its stable performance and intuitive interface across devices. - Users praise the **intuitive interface** of CloudTalk, simplifying communication and enhancing overall user experience. - Users find CloudTalk **extremely helpful** for real-time tracking, simplifying their KPI management and enhancing call efficiency. - Users appreciate the **quick and easy call features** of CloudTalk, enhancing communication efficiency and convenience. ##### Cons - Users report **call issues** with access and connectivity, leading to disruptions in their experience with CloudTalk. - Users experience occasional **connection issues** with CloudTalk, leading to operational problems and unexpected interruptions. - Users express frustration over **missing essential features** like SMS search and Dutch language support in CloudTalk. - Users find that **call synchronization issues** with Pipedrive can lead to frustration during call management with CloudTalk. - Users experience **poor connectivity** , struggling with international calls and the app's inconsistent online registration. #### What Are Recent G2 Reviews of CloudTalk? **["CloudTalk has simplified our customer communication and improved our team's efficiency."](https://www.g2.com/survey_responses/cloudtalk-review-12852659)** **Rating:** 5.0/5.0 stars _— Marwan E._ [Read full review](https://www.g2.com/survey_responses/cloudtalk-review-12852659) **["CloudTalk’s Analytics, Seamless Pipedrive Integration, and Smart Local Area Code Dialing"](https://www.g2.com/survey_responses/cloudtalk-review-12856744)** **Rating:** 4.5/5.0 stars _— Hunter K._ [Read full review](https://www.g2.com/survey_responses/cloudtalk-review-12856744) #### What Are G2 Users Discussing About CloudTalk? - [What is CloudTalk used for?](https://www.g2.com/discussions/cloudtalk-what-is-cloudtalk-used-for) - 4 comments, 1 upvote - [What is CloudTalk used for?](https://www.g2.com/discussions/what-is-cloudtalk-used-for) - 2 comments ### [8x8 Work](https://www.g2.com/pt/products/8x8-work/reviews) 8x8 Work – Sistema de Telefone Empresarial + VoIP, Vídeo e Mensagens em Um Aplicativo 8x8 Work é um sistema de telefone empresarial moderno que unifica chamadas VoIP, videoconferências e mensagens de equipe em uma plataforma segura e confiável. Desenvolvido para o ambiente de trabalho híbrido de hoje, o 8x8 Work ajuda as empresas a simplificar a comunicação, aumentar a produtividade e reduzir a complexidade de TI. É mais do que apenas uma solução UCaaS — o 8x8 Work é seu ponto de entrada na Plataforma 8x8 para CX, oferecendo a flexibilidade de escalar da colaboração interna para o engajamento completo do cliente com voz, vídeo, chat e APIs — tudo em uma plataforma integrada. Principais Razões para Escolher o 8x8 Work Comunicações em Nuvem Tudo-em-Um: Substitua ferramentas separadas de telefone, vídeo e mensagens por uma solução unificada. VoIP de Nível Empresarial: Cobertura global de voz em mais de 55 países, qualidade de chamada em HD e um SLA de 99,999% de tempo de atividade. Reuniões e Mensagens com IA: Hospede reuniões de vídeo seguras com resumos inteligentes, transcrição ao vivo e chat integrado. Administração e Relatórios Integrados: Painel de controle centralizado para gerenciar usuários, roteamento de chamadas, análises e permissões. Segurança e Conformidade Confiáveis: SOC 2, ISO 27001, pronto para HIPAA — seguro por design, não por adição. Escalável para Centro de Contato: Expanda sem problemas para incluir o centro de contato, CPaaS e capacidades de IA da 8x8 quando estiver pronto. Recursos que Impulsionam a Produtividade Sistema de Telefone Empresarial: PBX baseado em nuvem com correio de voz, atendimento automático, filas de chamadas, portabilidade de número e SMS/MMS empresarial. Videoconferência: Realize reuniões de vídeo seguras e de alta qualidade com até 500 participantes — sem necessidade de downloads. Mensagens de Equipe: Crie salas de chat, compartilhe arquivos, fixe mensagens importantes e colabore em tempo real. Acesso Móvel + Desktop: Use um aplicativo em todos os dispositivos — Windows, Mac, iOS, Android e web. Análises Integradas: Obtenha visibilidade em tempo real sobre uso, qualidade de chamadas e desempenho da equipe com painéis visuais. Mais de 40 Integrações: Conecte-se facilmente com Salesforce, Microsoft Teams, Google Workspace, Zendesk e mais. Aprimoramentos com IA: Use transcrição inteligente, resumos em reuniões e detecção de palavras-chave para trabalhar de forma mais inteligente. O Poder por Trás do 8x8 Work Com mais de 300 patentes e décadas de liderança em comunicações em nuvem, a 8x8 ajuda as empresas a simplificar a TI, melhorar a experiência do funcionário e acelerar o engajamento do cliente. O 8x8 Work é a escolha confiável para empresas que buscam modernizar as comunicações e se preparar para o que vem a seguir. **Average Rating:** 4.2/5.0 **Total Reviews:** 896 #### How Do G2 Users Rate 8x8 Work? - **the product tem sido um bom parceiro comercial?:** 8.5/10 (Category avg: 8.8/10) - **Telefonemas:** 9.0/10 (Category avg: 9.1/10) - **Número VoIP:** 9.1/10 (Category avg: 9.0/10) - **Chamadas de mesa para mesa:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind 8x8 Work? - **Vendedor:** [8x8](https://www.g2.com/pt/sellers/8x8-b9e3382c-67d1-49f2-8c30-310d1ee608a0) - **Website da Empresa:** www.8x8.com - **Ano de Fundação:** 1987 - **Localização da Sede:** San Jose, CA - **Twitter:** @8x8 11,056 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ad9a93cacd01ca25a8bf61de42bc3a51636c76960fa572fb09f3088a46570d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8x8&secure%5Burl_type%5D=linkedin_company_website) 2,811 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Proprietário, Gerente de Escritório - **Top Industries:** Tecnologia da Informação e Serviços, Serviços Financeiros - **Company Size:** 54% Small, 35% Medium #### What Do G2 Reviewers Say About 8x8 Work? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários elogiam a **facilidade de uso** do 8x8 Work, tornando a comunicação diária eficiente e direta. - Os usuários valorizam as **capacidades de comunicação fácil** do 8x8 Work, permitindo chamadas sem interrupções em qualquer lugar através da integração com dispositivos. - Os usuários elogiam a **confiabilidade** do 8x8 Work, observando um tempo de inatividade mínimo e uma excelente qualidade geral de serviço. - Os usuários valorizam o **atendimento ao cliente rápido e eficiente** , passando facilmente de chatbots para representantes ao vivo. - Os usuários apreciam a **plataforma de comunicação tudo-em-um** do 8x8 Work, simplificando a colaboração remota e o gerenciamento de chamadas. ##### Cons - Os usuários acham o **tempo de resposta lento do suporte ao cliente** frustrante, afetando sua experiência geral e a resolução de problemas. - Os usuários frequentemente enfrentam **suporte ao cliente lento** , levando à frustração ao resolver problemas e gerenciar configurações. - Os usuários experimentam **suporte ao cliente ruim** com respostas lentas, complicando a resolução de problemas e impactando a satisfação geral. - Os usuários acham que os **recursos limitados** do 8x8 Work dificultam a integração eficaz com CRM e funcionalidades avançadas. - Os usuários relatam **problemas técnicos** , incluindo atraso, dificuldades de login e acesso complicado às configurações no 8x8 Work. #### What Are Recent G2 Reviews of 8x8 Work? **["Sistema de Telefonia Rico em Recursos com Ótimos Grupos de Toque e Análises"](https://www.g2.com/pt/survey_responses/8x8-work-review-13060988)** **Rating:** 5.0/5.0 stars _— Joseph A._ [Read full review](https://www.g2.com/pt/survey_responses/8x8-work-review-13060988) **["Interface moderno, configuração simples e suporte de chat rápido"](https://www.g2.com/pt/survey_responses/8x8-work-review-12980303)** **Rating:** 4.5/5.0 stars _— Leon K._ [Read full review](https://www.g2.com/pt/survey_responses/8x8-work-review-12980303) #### What Are G2 Users Discussing About 8x8 Work? - [What is 8x8 X Series used for?](https://www.g2.com/pt/discussions/what-is-8x8-x-series-used-for) - [A videoconferência 8x8 é segura?](https://www.g2.com/pt/discussions/is-8x8-video-conferencing-secure) - 3 comments - [Why is 8x8 called 8x8?](https://www.g2.com/pt/discussions/why-is-8x8-called-8x8) - [Como configuro uma chamada de conferência 8x8?](https://www.g2.com/pt/discussions/how-do-i-set-up-an-8x8-conference-call) - 1 comment, 1 upvote - [Is 8x8 a good phone system?](https://www.g2.com/pt/discussions/is-8x8-a-good-phone-system) - 2 comments ### [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations. Targeted at businesses of all sizes, Intermedia Unite® caters to teams that require a reliable and cohesive communication system. Its user-friendly interface and robust features make it suitable for remote workers, in-office teams, and hybrid environments. The platform is particularly advantageous for organizations that rely heavily on real-time communication, such as customer service teams, sales departments, and project management groups. By consolidating business phone services, video conferencing, team chat, and file sharing, Unite enables employees to collaborate effectively without the hassle of switching between different applications. One of the standout features of Intermedia Unite® is its enterprise-grade calling capabilities, which come equipped with over 100 features designed to enhance communication. This includes integrated customer engagement tools that allow businesses to connect with their clients more effectively. Additionally, the platform offers enhanced experiences for Microsoft Teams users, making it a versatile choice for organizations already utilizing Microsoft products. The mobile and desktop applications ensure that users can make calls, hold meetings, and engage with customers from virtually anywhere, all while preserving a consistent business identity. Intermedia Unite® also leverages AI technology to provide transcription, summaries, and insights, which help teams capture important details and follow up on discussions efficiently. This feature not only saves time but also enhances accountability among team members, ensuring that critical information is not overlooked. Furthermore, with a commitment to reliability, Intermedia Unite® boasts an impressive 99.999% uptime and is backed by J.D. Power-certified support, ensuring that users can depend on the platform for their communication needs. Overall, Intermedia Unite® stands out in the crowded communications landscape by offering a unified solution that enhances productivity and fosters collaboration. Its combination of advanced features, user-friendly design, and reliable performance makes it a valuable tool for any organization looking to improve its communication strategies and customer engagement efforts. **Average Rating:** 4.5/5.0 **Total Reviews:** 502 #### How Do G2 Users Rate Intermedia Unite? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Phone Calls:** 9.6/10 (Category avg: 9.1/10) - **VOiP Number:** 9.5/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.5/10 (Category avg: 8.6/10) #### Who Is the Company Behind Intermedia Unite? - **Seller:** [Intermedia](https://www.g2.com/sellers/intermedia) - **Company Website:** www.intermedia.com - **Year Founded:** 1993 - **HQ Location:** Sunnyvale, California - **Twitter:** @intermedia\_net 4,556 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae84c30d3174c5684d4b4f977654a5d932d3dc583d3fb1fa14ded70e0e870b67&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8903%2F&secure%5Burl_type%5D=linkedin_company_website) 1,410 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 67% Small, 21% Medium #### What Do G2 Reviewers Say About Intermedia Unite? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **quick and effective customer support** from Intermedia Unite, enhancing their overall experience and reliability. - Users appreciate the **ease of use** of Intermedia Unite, finding it user-friendly and effective for communication needs. - Users value the **knowledgeable and responsive customer support** of Intermedia Unite, enhancing their onboarding and technical issue resolution experience. - Users appreciate the **intuitive design** of Intermedia Unite, making communication seamless and user-friendly for all ages. - Users value the **reliability** of Intermedia Unite, appreciating consistent performance and excellent support throughout their experience. ##### Cons - Users face **internet dependency issues** with Intermedia Unite, leading to dropped calls during network challenges. - Users often face **administrative complexities** in Intermedia Unite, leading to frequent calls for support and concerns over consistency. - Users report **admin control issues** with Intermedia Unite, leading to complexities that frustrate new administrators. - Users experience frequent **connection issues** with Intermedia Unite, leading to dropped calls and frustration during use. - Users often face **poor customer service** , experiencing frustrating transfers and unresolved issues despite polite support staff. #### What Are Recent G2 Reviews of Intermedia Unite? **["Intermedia Unite: Flexible Phone Reassignment and Fast, Helpful Support"](https://www.g2.com/survey_responses/intermedia-unite-review-13174829)** **Rating:** 5.0/5.0 stars _— Christopher B._ [Read full review](https://www.g2.com/survey_responses/intermedia-unite-review-13174829) **["Automated Scammer Blocker with Reliable Support"](https://www.g2.com/survey_responses/intermedia-unite-review-8999266)** **Rating:** 5.0/5.0 stars _— Robert L._ [Read full review](https://www.g2.com/survey_responses/intermedia-unite-review-8999266) #### What Are G2 Users Discussing About Intermedia Unite? - [What is Intermedia Unite used for?](https://www.g2.com/discussions/what-is-intermedia-unite-used-for) - 1 comment - [What is Anymeeting Video Conferencing used for?](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) - 2 comments, 1 upvote - [What is the most used video conferencing software?](https://www.g2.com/discussions/what-is-the-most-used-video-conferencing-software) - 1 comment, 1 upvote - [Is AnyMeeting safe?](https://www.g2.com/discussions/is-anymeeting-safe) - 1 comment, 1 upvote - [What are the features of video conferencing software?](https://www.g2.com/discussions/what-are-the-features-of-video-conferencing-software) - 1 comment ### [Yeastar P-Series PBX System](https://www.g2.com/products/yeastar-p-series-pbx-system/reviews) Yeastar P-Series PBX System is the easy-first unified communications solution designed for every business size and industry. It reinvents how business connects by converging voice, video, chat, apps, and more in one solution, empowering modern businesses to engage teams, work anywhere, and delight customers easily. Easy to adopt, use, manage, and grow. With Yeastar P-Series PBX System, boundless communication will be within your easy reach. • Business phone system (Web, mobile & desktop) • Team chat & omnichannel messaging • Call center • Simplified system administration • Robust app ecosystem • Ready-made integrations & open API • Flexible deployment options: fully-hosted, self-managed, and hardware appliance • And more... **Average Rating:** 4.8/5.0 **Total Reviews:** 79 #### How Do G2 Users Rate Yeastar P-Series PBX System? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **Phone Calls:** 9.6/10 (Category avg: 9.1/10) - **VOiP Number:** 9.1/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.4/10 (Category avg: 8.6/10) #### Who Is the Company Behind Yeastar P-Series PBX System? - **Seller:** [Xiamen Yeastar Digital Technology Co., Ltd](https://www.g2.com/sellers/xiamen-yeastar-digital-technology-co-ltd) - **Year Founded:** 2006 - **HQ Location:** Xiamen, China - **Twitter:** @Yeastar 2,504 Twitter followers - **LinkedIn® Page:** [cn.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=556764252feba627b3e5b18cfc9537ac80dcac98efd705ffc4ef8736d8781568&secure%5Burl%5D=https%3A%2F%2Fcn.linkedin.com%2Fcompany%2Fyeastar&secure%5Burl_type%5D=linkedin_company_website) 211 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Telecommunications, Information Technology and Services - **Company Size:** 75% Small, 21% Medium #### What Do G2 Reviewers Say About Yeastar P-Series PBX System? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **Yeastar P-Series PBX System easy to use** , enjoying its responsive nature and excellent customer support. - Users value the **extensive and advanced features** of Yeastar P-Series PBX, ensuring comprehensive communication solutions. - Users appreciate the **wide integration options** of the Yeastar P-Series PBX System, enhancing their telephony experience. - Users praise the **excellent customer support** of Yeastar P-Series, highlighting its responsiveness and professionalism. - Users highlight the **easy setup** of Yeastar P-Series PBX, enabling quick installation and seamless global use. ##### Cons - Users criticize the **missing functionality** in Yeastar P-Series PBX, particularly in video conferencing and integration features. - Users are disappointed by the **missing features** of Yeastar P-Series, limiting communication and functionality significantly. - Users find the **high licensing and subscription costs** of Yeastar P-Series PBX System to be a significant drawback. - Users find the **limited features** of Yeastar P-Series PBX System hinder productivity and communication efficiency. - Users note the **high cost** associated with the Yeastar P-Series PBX System, burdening those with budget constraints. #### What Are Recent G2 Reviews of Yeastar P-Series PBX System? **["A powerful PBX system that constantly brings new functions with it"](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-9348875)** **Rating:** 5.0/5.0 stars _— Markus E._ [Read full review](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-9348875) **["Flexible Call Switching and User-Friendly Web Interface"](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-12009941)** **Rating:** 4.5/5.0 stars _— Girish S._ [Read full review](https://www.g2.com/survey_responses/yeastar-p-series-pbx-system-review-12009941) ### [NUACOM](https://www.g2.com/products/nuacom/reviews) Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints. Interactive Voice Response (IVR) – Build automated menus to channel callers to appropriate agents. CRM Sync & Data Centralisation – Connect call activity with CRM or business systems to eliminate duplicate data entry. Call Recording & Review Tools – Capture calls and associate them with customer records for compliance or improvement. AI-Enhanced Features – Use keyword detection, sentiment analysis, and conversation summaries to drive action from call data. Monitoring & Performance Dashboards – Track call volumes, responsiveness, and team performance in real time. Mobile and Desktop Accessibility – Support hybrid and remote work via apps on phones and computers. Voicemail & Notetaking Features – Improve context tracking through voicemail-to-email and inline call notes. And 50+ other features and add-ons The platform is relevant for sales teams, support operations, service providers, and organisations requiring coordination across locations, providing a balance of telephony and analytical visibility without dependence on legacy hardware. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company. **Average Rating:** 4.8/5.0 **Total Reviews:** 304 #### How Do G2 Users Rate NUACOM? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10) - **Phone Calls:** 9.6/10 (Category avg: 9.1/10) - **VOiP Number:** 9.2/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind NUACOM? - **Seller:** [NUACOM](https://www.g2.com/sellers/nuacom) - **Year Founded:** 2009 - **HQ Location:** Ireland - **Twitter:** @nuacomie 742 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e51368bc887f97b7f72eb6dbfba5962e1ad9c7064db4ce5497dc8c57e2c8810&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15194499%2F&secure%5Burl_type%5D=linkedin_company_website) 42 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Director, Managing Director - **Top Industries:** Construction, Staffing and Recruiting - **Company Size:** 93% Small, 7% Medium #### What Do G2 Reviewers Say About NUACOM? _AI-generated summary from verified user reviews_ ##### Pros - Users commend NUACOM's **excellent customer support** , appreciating the friendly and efficient service they received throughout integration. - Users highlight the **ease of use** of NUACOM, appreciating its intuitive design and excellent support throughout onboarding. - Users find NUACOM's support to be **very helpful** , enhancing call management and overall efficiency in their operations. - Users praise the **easy setup** of NUACOM, highlighting seamless onboarding and quick integration with no issues. - Users commend NUACOM's **efficient and friendly customer service** , appreciating their helpfulness and knowledgeable support. ##### Cons - Users report **occasional call issues** and lag, though support assists in resolving these problems effectively. - Users find **call limitations** with NUACOM frustrating, particularly concerning Keap CRM integration and missed calls. - Users find NUACOM to be **high cost** , especially when needing multiple extensions and additional features like texting. - Users express a desire for a **wider selection of features** in NUACOM, limiting their overall experience and convenience. - Users face **connection issues** with NUACOM, often experiencing dropped calls and difficulties connecting to networks. #### What Are Recent G2 Reviews of NUACOM? **["Seamless Multi-Country Number Porting with Proactive, Clear Support"](https://www.g2.com/survey_responses/nuacom-review-12965235)** **Rating:** 5.0/5.0 stars _— Virginia D._ [Read full review](https://www.g2.com/survey_responses/nuacom-review-12965235) **["Responsive Support and a Flexible, Easy-to-Use IP Telephony Platform"](https://www.g2.com/survey_responses/nuacom-review-12798834)** **Rating:** 4.5/5.0 stars _— Brian W._ [Read full review](https://www.g2.com/survey_responses/nuacom-review-12798834) #### What Are G2 Users Discussing About NUACOM? - [What is NUACOM used for?](https://www.g2.com/discussions/what-is-nuacom-used-for) ### [Podium](https://www.g2.com/products/podium/reviews) Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses—from auto dealerships and HVAC services to aesthetics centers and retailers—Podium captures and converts leads 24/7, driving new business and repeat customers. Today, 78% of customers buy from the first business that responds—but most businesses take an hour or more to reply. Podium closes this gap instantly with "Jerry", your always-on AI Employee. From day one, Jerry understands your inventory, responds within two minutes, schedules appointments, books test drives, sends targeted promotions, requests reviews, and even replies to customer feedback on Google. Jerry frees your staff to focus on high-value tasks, ensuring every customer receives white-glove service. Businesses using Podium’s AI Employees report: - 30% increase in sales - 56% higher appointment show rates - 80% more after-hours appointments - 50% higher lead-to-sale conversion rates With tools including Phones, Reviews, Payments, Webchat, Bulk Messaging, and 200+ DMS/CRM integrations, Podium delivers fast, personalized interactions that turn conversations into sales—automatically tracking revenue with every customer touchpoint. Podium is built on over a decade of data and customer insights, earning recognition from Forbes Cloud 100, Inc. 5000, and Fast Company’s Most Innovative Companies. But it’s proudest of its 92% five-star ratings—earned daily from delighted users. **Average Rating:** 4.5/5.0 **Total Reviews:** 2,026 #### How Do G2 Users Rate Podium? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Phone Calls:** 8.4/10 (Category avg: 9.1/10) - **VOiP Number:** 8.1/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 7.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Podium? - **Seller:** [Podium](https://www.g2.com/sellers/podium) - **Company Website:** www.podium.com - **Year Founded:** 2014 - **HQ Location:** Lehi, UT - **Twitter:** @PodiumHQ 4,178 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69a2d95c333ec35bbf2027bf2b49f38aee41da678beec29147a1777113f278c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9203219%2F&secure%5Burl_type%5D=linkedin_company_website) 1,569 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, General Manager - **Top Industries:** Automotive, Retail - **Company Size:** 60% Small, 35% Medium #### What Do G2 Reviewers Say About Podium? _AI-generated summary from verified user reviews_ ##### Pros - Users commend Podium for its **user-friendly design** , ensuring easy navigation and effective customer management. - Users commend Podium for its **fantastic support and user-friendly features** , ultimately enhancing business operations and customer engagement. - Users appreciate Podium's **unified communication capabilities** , seamlessly integrating messages across various platforms into one intuitive dashboard. - Users find **easy communication** with Podium vital for real-time customer engagement and access to previous messages. - Users praise the **excellent customer support** from Podium, enhancing business operations and increasing customer satisfaction seamlessly. ##### Cons - Users experience **messaging issues** in Podium, struggling to manage large volumes and retrieve past correspondence efficiently. - Users note the **lack of additional features** in Podium, affecting their service offerings and customer interaction experience. - Users find Podium has **limited features** , making it challenging to manage large message volumes and lacking integration with Hubspot. - Users find Podium's pricing to be **excessive** , particularly for small businesses seeking advanced features. - Users are frustrated with **poor customer support** , facing delays and unnecessary hurdles during the cancellation process. #### What Are Recent G2 Reviews of Podium? **["Fees less like a review collection tool and more like a digital front desk"](https://www.g2.com/survey_responses/podium-review-12877946)** **Rating:** 4.0/5.0 stars _— Neelakshi S._ [Read full review](https://www.g2.com/survey_responses/podium-review-12877946) **["Podium Transformed Our Agency Communication with Seamless on Demand Integrations"](https://www.g2.com/survey_responses/podium-review-12909019)** **Rating:** 5.0/5.0 stars _— Kenya A._ [Read full review](https://www.g2.com/survey_responses/podium-review-12909019) #### What Are G2 Users Discussing About Podium? - [Is podium a CRM?](https://www.g2.com/discussions/is-podium-a-crm) - 2 comments - [What does the company podium do?](https://www.g2.com/discussions/what-does-the-company-podium-do) - 2 comments - [What is podium app?](https://www.g2.com/discussions/what-is-podium-app) ### [Webex Suite](https://www.g2.com/pt/products/cisco-webex-suite/reviews) O Webex Suite é um conjunto de colaboração tudo-em-um, impulsionado por IA, construído para aumentar a produtividade e maximizar o trabalho em equipe no ambiente de trabalho híbrido atual. Com 8 fluxos de trabalho individuais poderosos – Reuniões, Mensagens, Chamadas, Webinar, Eventos, Enquetes, Quadro Branco e Mensagens de Vídeo em um só, o Webex Suite oferece valor excepcional, experiências de usuário de classe mundial e áudio e vídeo incríveis, em qualquer lugar e em qualquer dispositivo. Com uma variedade de inovações de colaboração e IA, como o Assistente de IA do Webex, Tradução em Tempo Real, Remoção de Ruído de Fundo e mais, o Webex Suite oferece experiências ricas e inovadoras para funcionários e clientes, permitindo que eles se conectem, colaborem, engajem e realizem o trabalho de forma contínua. O Webex Suite é alimentado pela plataforma Webex líder do setor, que é segura, compatível e facilmente gerenciada com inteligência pervasiva embutida, trazendo inovações de IA em todo o portfólio do Webex. Todo o Webex Suite pode ser gerenciado através da ferramenta de gerenciamento de painel único, o Webex Control Hub. O Webex Suite é apoiado pela infraestrutura de segurança e rede líder do setor da Cisco, que garante a melhor qualidade de comunicações de vídeo e áudio. Fluxos de Trabalho do Webex Suite: Reuniões: Promova reuniões mais produtivas com experiências impulsionadas por IA e áudio e vídeo de alta qualidade. Mensagens: Colabore de forma assíncrona com mensagens ricas, compartilhamento seguro de arquivos e quadro branco digital para manter o trabalho fluindo entre as reuniões. Chamadas: Mantenha-se conectado com um sistema telefônico empresarial moderno e opções de chamadas flexíveis. Webinar: Hospede webinars de alta qualidade e promova o engajamento com conteúdo imersivo e experiências interativas para o público. Eventos: Potencialize eventos virtuais, presenciais e híbridos com agendas imersivas de múltiplas trilhas, bilhetagem, networking de participantes, análises e mais. Enquetes: Permita a participação ativa em todas as reuniões com questionários, enquetes e Q&A interativo. Quadro Branco: Libere a criatividade com uma solução de quadro branco digital para todos, em qualquer dispositivo. Mensagens de Vídeo: Grave, compartilhe ideias, engaje e facilite o feedback em tempo real com mensagens de vídeo intuitivas. **Average Rating:** 4.2/5.0 **Total Reviews:** 17,667 #### How Do G2 Users Rate Webex Suite? - **the product tem sido um bom parceiro comercial?:** 8.7/10 (Category avg: 8.8/10) - **Telefonemas:** 8.8/10 (Category avg: 9.1/10) - **Número VoIP:** 8.7/10 (Category avg: 9.0/10) - **Chamadas de mesa para mesa:** 8.6/10 (Category avg: 8.6/10) #### Who Is the Company Behind Webex Suite? - **Vendedor:** [Cisco](https://www.g2.com/pt/sellers/cisco) - **Website da Empresa:** www.cisco.com - **Ano de Fundação:** 1984 - **Localização da Sede:** San Jose, CA - **Twitter:** @Cisco 720,366 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website) 95,545 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Engenheiro de Software, Engenheiro de Software Sênior - **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador - **Company Size:** 50% Large, 31% Medium #### What Do G2 Reviewers Say About Webex Suite? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários apreciam a **facilidade de uso** do Webex Suite, desfrutando de comunicação fluida e configuração simples para colaboração sem interrupções. - Os usuários valorizam a **integração perfeita** do Webex Suite, melhorando a organização e a capacidade de resposta em várias ferramentas. - Os usuários valorizam a **alta confiabilidade** do Webex Suite, beneficiando-se de excelente qualidade de áudio e vídeo de forma consistente. - Os usuários apreciam a **natureza tudo-em-um** do Webex Suite, integrando perfeitamente videoconferência, mensagens e ferramentas essenciais. - Os usuários elogiam a **excelente qualidade de vídeo** do Webex Suite, garantindo uma comunicação clara e sem interrupções durante as reuniões. ##### Cons - Os usuários experimentam **tempos de carregamento lentos** e atrasos, afetando a produtividade e a usabilidade, especialmente em redes mais lentas. - Os usuários frequentemente enfrentam **problemas de desempenho** com o Webex Suite, incluindo atrasos, travamentos e um processo de configuração complexo. - Os usuários acham o Webex Suite **não amigável** , muitas vezes lutando com sua interface e complexidade geral, especialmente ao aprender. - Os usuários acham que a **falta de intuitividade** no Webex Suite pode levar a uma experiência de usuário desafiadora e complicada. - Os usuários acham a **experiência do usuário ruim** do Webex Suite desafiadora, com uma configuração complexa e uma interface desordenada. #### What Are Recent G2 Reviews of Webex Suite? **["Conjunto confiável de videoconferência e planejamento de projetos"](https://www.g2.com/pt/survey_responses/webex-suite-review-13183133)** **Rating:** 4.0/5.0 stars _— Chandra K._ [Read full review](https://www.g2.com/pt/survey_responses/webex-suite-review-13183133) **["Sólido como uma rocha e fácil de usar para reuniões virtuais"](https://www.g2.com/pt/survey_responses/webex-suite-review-10780203)** **Rating:** 5.0/5.0 stars _— Ema B._ [Read full review](https://www.g2.com/pt/survey_responses/webex-suite-review-10780203) #### What Are G2 Users Discussing About Webex Suite? - [Como o aplicativo Webex evoluiu para atender às demandas de ambientes de trabalho híbridos e colaboração virtual?](https://www.g2.com/pt/discussions/how-has-the-webex-app-evolved-to-meet-the-demands-of-hybrid-work-environments-and-virtual-collaboration) - 4 comments, 5 upvotes - [Como o Webex Meetings atendeu às necessidades em evolução de equipes virtuais globais e webinars em grande escala?](https://www.g2.com/pt/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars) - 3 comments, 5 upvotes - [Para que é usado o Webex Meetings?](https://www.g2.com/pt/discussions/what-is-webex-meetings-used-for) - 4 comments, 3 upvotes - [Para que é usado o aplicativo Webex?](https://www.g2.com/pt/discussions/what-is-webex-app-used-for) - 5 comments, 2 upvotes - [What is the Cisco Webex meetings desktop app?](https://www.g2.com/pt/discussions/what-is-the-cisco-webex-meetings-desktop-app) - 2 comments, 1 upvote ### [GoTo Connect](https://www.g2.com/pt/products/goto-connect/reviews) GoTo Connect é a solução definitiva de comunicações empresariais para organizações pequenas, médias e com várias localizações, oferecendo poderosas funcionalidades de voz, vídeo e mensagens baseadas na nuvem—além de recursos avançados—tudo em uma plataforma integrada. Nosso sistema premiado e tudo-em-um é simples de implantar, gerenciar e escalar, capacitando as equipes a se conectarem imediatamente. Com ferramentas impulsionadas por IA como a Recepcionista IA, infraestrutura robusta na nuvem e integrações profundas, o GoTo Connect simplifica a comunicação, aumenta a produtividade e promove uma colaboração sem interrupções. Conecte-se em qualquer lugar, de qualquer forma: Participe de reuniões, chamadas e bate-papos de qualquer dispositivo com a plataforma unificada do GoTo Connect, mantendo suas equipes e clientes conectados—onde quer que o trabalho aconteça. Fácil de usar e gerenciar: Nosso sistema totalmente hospedado garante uma configuração rápida, escalabilidade sem esforço e gerenciamento simples—sem necessidade de TI. Confiabilidade incomparável: Garanta 99,999% de tempo de atividade, voz cristalina e suporte de alta qualidade para que seu negócio nunca perca o ritmo. Automação moderna e IA: A Recepcionista IA integrada do GoTo Connect recebe chamadas, direciona conversas e automatiza tarefas rotineiras—sem necessidade de aplicativos de terceiros. Projetado para o crescimento: Melhore suas telecomunicações com ferramentas de centro de contato e engajamento do cliente que escalam conforme você cresce. Com suporte premiado, tempo de atividade líder na indústria e pontuações de satisfação do cliente de alto nível, o GoTo Connect não é apenas um sistema telefônico—é a espinha dorsal de uma comunicação empresarial significativa e confiável. Quer você esteja simplificando chamadas internas, realizando reuniões virtuais ou melhorando o engajamento do cliente, o GoTo Connect garante que cada interação seja sem esforço, eficaz e pronta para ajudar seu negócio a ter sucesso. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,390 #### How Do G2 Users Rate GoTo Connect? - **the product tem sido um bom parceiro comercial?:** 9.1/10 (Category avg: 8.8/10) - **Telefonemas:** 9.2/10 (Category avg: 9.1/10) - **Número VoIP:** 9.1/10 (Category avg: 9.0/10) - **Chamadas de mesa para mesa:** 9.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind GoTo Connect? - **Vendedor:** [GoTo](https://www.g2.com/pt/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) - **Website da Empresa:** www.goto.com - **Ano de Fundação:** 2003 - **Localização da Sede:** Boston, MA - **Twitter:** @goto 41,211 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website) 993 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Proprietário, Presidente - **Top Industries:** Tecnologia da Informação e Serviços, Hospital e Cuidados de Saúde - **Company Size:** 69% Small, 24% Medium #### What Do G2 Reviewers Say About GoTo Connect? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários apreciam a **facilidade de uso** do GoTo Connect, melhorando a comunicação e simplificando as operações comerciais de forma contínua. - Os usuários destacam o **excelente suporte ao cliente** do GoTo Connect, apreciando as rápidas resoluções e a assistência amigável. - Os usuários elogiam a **confiabilidade** do GoTo Connect, destacando a comunicação sem interrupções, especialmente durante tempos desafiadores. - Os usuários valorizam a **configuração fácil** do GoTo Connect, desfrutando de uma implementação suave e uma experiência intuitiva para todos. - Os usuários apreciam a **integração perfeita de recursos** no GoTo Connect, melhorando a comunicação empresarial sem esforço em todos os dispositivos. ##### Cons - Os usuários enfrentam **problemas de chamadas** que prejudicam a funcionalidade, especialmente em relação ao gerenciamento e rastreamento de chamadas em dispositivos móveis. - Os usuários acham a **variedade de opções esmagadora** e enfrentam frustração com as capacidades limitadas de visualização de fax no GoTo Connect. - Os usuários acham que os **recursos limitados** do GoTo Connect restringem significativamente sua produtividade e eficiência no fluxo de trabalho. - Os usuários relatam **atendimento ao cliente inadequado** , enfrentando atrasos significativos e problemas ao tentar resolver suas questões. - Os usuários experimentam **suporte ao cliente ruim** , tornando o processo de inscrição frustrante e inútil durante momentos críticos. #### What Are Recent G2 Reviews of GoTo Connect? **["Configuração Fácil, Potencializa a Eficiência do Call Center"](https://www.g2.com/pt/survey_responses/goto-connect-review-1180338)** **Rating:** 5.0/5.0 stars _— Jeff L._ [Read full review](https://www.g2.com/pt/survey_responses/goto-connect-review-1180338) **["Chamadas Claras, Configuração Fácil, Mas o Aplicativo Precisa de Melhorias"](https://www.g2.com/pt/survey_responses/goto-connect-review-12443199)** **Rating:** 5.0/5.0 stars _— Robert C._ [Read full review](https://www.g2.com/pt/survey_responses/goto-connect-review-12443199) #### What Are G2 Users Discussing About GoTo Connect? - [Para que serve o GoTo Connect?](https://www.g2.com/pt/discussions/what-is-goto-connect-used-for) - 1 comment - [Para que serve o GoTo Contact Center?](https://www.g2.com/pt/discussions/what-is-goto-contact-center-used-for) - [How do I use GoToConnect?](https://www.g2.com/pt/discussions/how-do-i-use-gotoconnect) - [Quanto custa o jive?](https://www.g2.com/pt/discussions/how-much-does-jive-cost) - 1 comment - [O GoToConnect é compatível com a HIPAA?](https://www.g2.com/pt/discussions/is-gotoconnect-hipaa-compliant) - 1 comment ### [Webex Calling](https://www.g2.com/pt/products/webex-calling/reviews) Webex Calling é um sistema telefônico premium baseado em nuvem, projetado para atender às demandas das forças de trabalho modernas e híbridas. Construído sobre a infraestrutura segura e confiável da Cisco, ele oferece uma solução de chamadas de nível empresarial abrangente que substitui os sistemas PBX tradicionais no local por uma plataforma flexível, escalável e com inteligência artificial. Principais Características Confiabilidade de Nível Empresarial: Beneficie-se da infraestrutura de rede líder da indústria da Cisco, garantindo áudio de alta qualidade e tempo de atividade consistente para equipes globais. Colaboração Sem Interrupções: Integrado diretamente no aplicativo Webex, os usuários podem transitar de uma chamada telefônica para uma reunião de vídeo ou bate-papo em grupo com um único clique, mantendo os fluxos de trabalho ininterruptos. Implantação Flexível: Quer você esteja procurando uma solução apenas em nuvem, um sistema baseado em instalações ou uma abordagem híbrida, o Webex Calling se adapta às suas necessidades específicas de negócios. Inteligência com IA: Aproveite os recursos de IA integrados, como remoção de ruído de fundo e transcrição em tempo real, para garantir comunicações profissionais e claras em qualquer ambiente. Gestão Simplificada: Gerencie todo o seu sistema telefônico global através do Webex Control Hub, uma interface de painel único que fornece análises profundas, segurança e ferramentas de provisionamento. Alcance Global: Apoie seus escritórios internacionais com capacidades de chamadas locais em mais de 100 países, respaldado por uma rede global segura e em conformidade. Por que Escolher o Webex Calling? O Webex Calling capacita as organizações a se manterem conectadas de qualquer lugar, em qualquer dispositivo. Ao combinar a facilidade de um sistema telefônico moderno com o poder da suíte de colaboração Webex, ele ajuda as empresas a melhorar a produtividade, reduzir a complexidade de TI e proporcionar uma experiência de comunicação de classe mundial tanto para funcionários quanto para clientes. **Average Rating:** 4.5/5.0 **Total Reviews:** 615 #### How Do G2 Users Rate Webex Calling? - **the product tem sido um bom parceiro comercial?:** 8.8/10 (Category avg: 8.8/10) - **Telefonemas:** 9.3/10 (Category avg: 9.1/10) - **Número VoIP:** 9.0/10 (Category avg: 9.0/10) - **Chamadas de mesa para mesa:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Webex Calling? - **Vendedor:** [Cisco](https://www.g2.com/pt/sellers/cisco) - **Website da Empresa:** www.cisco.com - **Ano de Fundação:** 1984 - **Localização da Sede:** San Jose, CA - **Twitter:** @Cisco 720,366 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website) 95,545 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Engenheiro de Software, Associado - **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador - **Company Size:** 43% Medium, 32% Small #### What Do G2 Reviewers Say About Webex Calling? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários apreciam a **facilidade de uso** do Webex Calling, desfrutando de sua configuração simples e interface intuitiva. - Os usuários elogiam a **confiabilidade** do Webex Calling, destacando sua qualidade de chamada clara e conectividade estável durante o uso. - Os usuários apreciam a **qualidade de chamada impecável** do Webex Calling, valorizando sua estabilidade e integração suave dentro do conjunto. - Os usuários apreciam a **integração perfeita do Webex Calling** dentro do ecossistema Cisco, melhorando a eficiência da comunicação entre locais. - Os usuários valorizam as **integrações perfeitas** do Webex Calling, otimizando fluxos de trabalho e aprimorando a eficiência da comunicação entre plataformas. ##### Cons - Os usuários acham a **configuração de roteamento de chamadas complexa** , fazendo com que a automação pareça mais trabalhosa do que lidar com as tarefas manualmente. - Os usuários acham a **falta de intuitividade** no Webex Calling frustrante, complicando tarefas básicas e configurações de configuração. - Os usuários frequentemente experimentam **desempenho lento** com o Webex Calling, especialmente durante reuniões ou em conexões de banda larga mais baixa. - Os usuários relatam **problemas de desempenho** com o Webex Calling, observando atrasos e falhas que prejudicam a experiência geral. - Os usuários desejam **opções de personalização mais avançadas** no Webex Calling para adaptar sua experiência de usuário de forma eficaz. #### What Are Recent G2 Reviews of Webex Calling? **["Solução Confiável de Comunicação Baseada em Nuvem"](https://www.g2.com/pt/survey_responses/webex-calling-review-13199779)** **Rating:** 4.0/5.0 stars _— pratyush a._ [Read full review](https://www.g2.com/pt/survey_responses/webex-calling-review-13199779) **["O Webex Calling torna a troca entre chamadas sem esforço."](https://www.g2.com/pt/survey_responses/webex-calling-review-12721066)** **Rating:** 4.0/5.0 stars _— Soumi C._ [Read full review](https://www.g2.com/pt/survey_responses/webex-calling-review-12721066) #### What Are G2 Users Discussing About Webex Calling? - [Para que é usado o Webex Calling?](https://www.g2.com/pt/discussions/what-is-webex-calling-used-for) - 2 comments - [O Webex Calling é gratuito?](https://www.g2.com/pt/discussions/is-webex-calling-free) - 2 comments - [What are the features of Cisco Webex?](https://www.g2.com/pt/discussions/webex-calling-what-are-the-features-of-cisco-webex) - [Em qual plataforma o Cisco Webex Calling é baseado?](https://www.g2.com/pt/discussions/which-platform-is-cisco-webex-calling-based-upon) - 2 comments - [What is Cisco Webex calling?](https://www.g2.com/pt/discussions/what-is-cisco-webex-calling) - ‹ Prev‹ Prev - 1 - [2](/categories/voip-providers/small-business?open_modal_url=%2Fproducts%2Fpodium%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvoip-providers%252Fsmall-business%26source%3Dcategory&order=g2_score&page=2#product-list) - [3](/categories/voip-providers/small-business?open_modal_url=%2Fproducts%2Fpodium%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvoip-providers%252Fsmall-business%26source%3Dcategory&order=g2_score&page=3#product-list) - [4](/categories/voip-providers/small-business?open_modal_url=%2Fproducts%2Fpodium%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvoip-providers%252Fsmall-business%26source%3Dcategory&order=g2_score&page=4#product-list) - [5](/categories/voip-providers/small-business?open_modal_url=%2Fproducts%2Fpodium%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvoip-providers%252Fsmall-business%26source%3Dcategory&order=g2_score&page=5#product-list) - [6](/categories/voip-providers/small-business?open_modal_url=%2Fproducts%2Fpodium%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvoip-providers%252Fsmall-business%26source%3Dcategory&order=g2_score&page=6#product-list) - [Next ›Next ›](/categories/voip-providers/small-business?open_modal_url=%2Fproducts%2Fpodium%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvoip-providers%252Fsmall-business%26source%3Dcategory&order=g2_score&page=2#product-list) Spotlight Categories [ERP Systems](https://www.g2.com/categories/erp-systems) [CMMS Software](https://www.g2.com/categories/cmms) [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) [Procure to Pay Software](https://www.g2.com/categories/procure-to-pay) [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) Similar Categories - [Team Collaboration](/categories/team-collaboration) - [Other Collaboration](/categories/other-collaboration) - [Agentic AI Browser](/categories/agentic-ai-browser) - [AI Meeting Assistants](/categories/ai-meeting-assistants) - [AI Presentation Tools](/categories/ai-presentation-tools) - [Audio Conferencing](/categories/audio-conferencing) - [Board Management](/categories/board-management) - [Bookmark Manager](/categories/bookmark-manager) - [Browser](/categories/browsers) - [Business Scheduling](/categories/business-scheduling) - [Calendar](/categories/calendar-software) - [Cloud PBX Platforms](/categories/cloud-pbx-platforms) - [Collaborative Research Writing Tools](/categories/collaborative-research-writing-tools) - [Decision-Making](/categories/decision-making) - [Digital Adoption Platform](/categories/digital-adoption-platform) [Browse VoIP Providers Themes](/categories/voip-providers/themes)