--- title: Podium Reviews meta\_title: 'Podium Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2109 reviews by the users' company size, role or industry to find out how Podium works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 2109 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- ### Podium Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend Podium for its **user-friendly design** , ensuring easy navigation and effective customer management. [(358 mentions)](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1507754&qs=pros-and-cons#reviews) Users commend Podium for its **fantastic support and user-friendly features** , ultimately enhancing business operations and customer engagement. [(326 mentions)](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1505496&qs=pros-and-cons#reviews) Users appreciate Podium's **unified communication capabilities** , seamlessly integrating messages across various platforms into one intuitive dashboard. [(291 mentions)](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1506407&qs=pros-and-cons#reviews) Users find **easy communication** with Podium vital for real-time customer engagement and access to previous messages. [(287 mentions)](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1505558&qs=pros-and-cons#reviews) Users praise the **excellent customer support** from Podium, enhancing business operations and increasing customer satisfaction seamlessly. [(213 mentions)](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1505445&qs=pros-and-cons#reviews) Users experience **messaging issues** in Podium, struggling to manage large volumes and retrieve past correspondence efficiently. [(86 mentions)](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1509193&qs=pros-and-cons#reviews) Users note the **lack of additional features** in Podium, affecting their service offerings and customer interaction experience. [(84 mentions)](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1509305&qs=pros-and-cons#reviews) Users find Podium has **limited features** , making it challenging to manage large message volumes and lacking integration with Hubspot. [(71 mentions)](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1508116&qs=pros-and-cons#reviews) Users find Podium's pricing to be **excessive** , particularly for small businesses seeking advanced features. [(70 mentions)](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1503778&qs=pros-and-cons#reviews) Users are frustrated with **poor customer support** , facing delays and unnecessary hurdles during the cancellation process. [(63 mentions)](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1503305&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Podium ##### 1. Ease of Use Users commend Podium for its **user-friendly design** , ensuring easy navigation and effective customer management. [ See 358 mentions ](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1507754&qs=pros-and-cons#reviews) See Related User Reviews MK MARY K. Small-Business (50 or fewer emp.) 3.5/5 "Effective Customer Communication, But Needs Better Support" What do you like about Podium? I like Podium for its variety of features for routing incoming calls, which has been especially helpful when we're shorthanded. The phone call recordi ![Mark R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark R.") MR Mark R. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Communication Solution with Seamless Device Sync" What do you like about Podium? I like that Podium is an all-in-one solution for voice and text, making communication easier. I appreciate being able to send texts and voicemails in ##### 2. Helpful Users commend Podium for its **fantastic support and user-friendly features** , ultimately enhancing business operations and customer engagement. [ See 326 mentions ](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1505496&qs=pros-and-cons#reviews) See Related User Reviews ![Ashok S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashok S.") AS Ashok S. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Assessment Tool with Smooth Setup" What do you like about Podium? What I like best about Podium is how simple and effective it is for customer communication. Everything—text messages, reviews, and customer interactio ![Kate H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate H.") KH Kate H. 4.0/5 "Effortless Customer Communication, but Pricey for Small Biz" What do you like about Podium? I use Podium mainly to text customers, respond to inquiries quickly, and collect customer reviews easily after services. I love the text messaging fea ##### 3. Communication Users appreciate Podium's **unified communication capabilities** , seamlessly integrating messages across various platforms into one intuitive dashboard. [ See 291 mentions ](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1506407&qs=pros-and-cons#reviews) See Related User Reviews MK MARY K. Small-Business (50 or fewer emp.) 3.5/5 "Effective Customer Communication, But Needs Better Support" What do you like about Podium? I like Podium for its variety of features for routing incoming calls, which has been especially helpful when we're shorthanded. The phone call recordi ![Mark R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark R.") MR Mark R. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Communication Solution with Seamless Device Sync" What do you like about Podium? I like that Podium is an all-in-one solution for voice and text, making communication easier. I appreciate being able to send texts and voicemails in ##### 4. Easy Communication Users find **easy communication** with Podium vital for real-time customer engagement and access to previous messages. [ See 287 mentions ](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1505558&qs=pros-and-cons#reviews) See Related User Reviews MK MARY K. Small-Business (50 or fewer emp.) 3.5/5 "Effective Customer Communication, But Needs Better Support" What do you like about Podium? I like Podium for its variety of features for routing incoming calls, which has been especially helpful when we're shorthanded. The phone call recordi ![Mark R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark R.") MR Mark R. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Communication Solution with Seamless Device Sync" What do you like about Podium? I like that Podium is an all-in-one solution for voice and text, making communication easier. I appreciate being able to send texts and voicemails in ##### 5. Customer Support Users praise the **excellent customer support** from Podium, enhancing business operations and increasing customer satisfaction seamlessly. [ See 213 mentions ](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1505445&qs=pros-and-cons#reviews) See Related User Reviews ![Ashok S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashok S.") AS Ashok S. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Assessment Tool with Smooth Setup" What do you like about Podium? What I like best about Podium is how simple and effective it is for customer communication. Everything—text messages, reviews, and customer interactio ![Kate H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate H.") KH Kate H. 4.0/5 "Effortless Customer Communication, but Pricey for Small Biz" What do you like about Podium? I use Podium mainly to text customers, respond to inquiries quickly, and collect customer reviews easily after services. I love the text messaging fea ### 5 Cons or Disadvantages of Podium ##### 1. Messaging Issues Users experience **messaging issues** in Podium, struggling to manage large volumes and retrieve past correspondence efficiently. [ See 86 mentions ](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1509193&qs=pros-and-cons#reviews) See Related User Reviews ![Jesse V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse V.") JV Jesse V. 0.5/5 "Unfulfilled Promises, Frustrating Experience" What do you dislike about Podium? I am really dissatisfied with Podium. They promised that I could cancel if it wasn't a good fit for me, but despite cancelling, they've processed unau MW Matt W. Small-Business (50 or fewer emp.) 0.0/5 "Over promised under delivered" What do you dislike about Podium? Our experience with Podium has been extremely disappointing, and I would not recommend their services to any business. At signup, we were promised ##### 2. Missing Features Users note the **lack of additional features** in Podium, affecting their service offerings and customer interaction experience. [ See 84 mentions ](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1509305&qs=pros-and-cons#reviews) See Related User Reviews ![Ashok S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashok S.") AS Ashok S. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Assessment Tool with Smooth Setup" What do you dislike about Podium? Podium is easy to use, but there are a few things I don’t like. It can be expensive compared to similar tools, especially for small businesses. Some f ![Deep A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deep A.") DA Deep A. Small-Business (50 or fewer emp.) 3.5/5 "Efficient Lead Generation, Easy Setup" What do you dislike about Podium? I think we have many types of products, and it's not quite sure. In the business of tattoos, we have needles, inks, and machines for tattoos. It would ##### 3. Limited Features Users find Podium has **limited features** , making it challenging to manage large message volumes and lacking integration with Hubspot. [ See 71 mentions ](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1508116&qs=pros-and-cons#reviews) See Related User Reviews ![Ashok S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashok S.") AS Ashok S. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Assessment Tool with Smooth Setup" What do you dislike about Podium? Podium is easy to use, but there are a few things I don’t like. It can be expensive compared to similar tools, especially for small businesses. Some f ![Chaitanya V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chaitanya V.") CV Chaitanya V. Enterprise (\> 1000 emp.) 5.0/5 "Elevates Customer Interactions, Needs Plan Flexibility" What do you dislike about Podium? The main thing that could be improved is for some advanced features they lock with higher plans which feels as limitation for the smaller businesses. ##### 4. Expensive Users find Podium's pricing to be **excessive** , particularly for small businesses seeking advanced features. [ See 70 mentions ](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1503778&qs=pros-and-cons#reviews) See Related User Reviews ![Ashok S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashok S.") AS Ashok S. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive Assessment Tool with Smooth Setup" What do you dislike about Podium? Podium is easy to use, but there are a few things I don’t like. It can be expensive compared to similar tools, especially for small businesses. Some f ![Kate H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate H.") KH Kate H. 4.0/5 "Effortless Customer Communication, but Pricey for Small Biz" What do you dislike about Podium? I feel the pricing is a little bit high for small businesses like mine, but the features still make it worth it. ##### 5. Poor Customer Support Users are frustrated with **poor customer support** , facing delays and unnecessary hurdles during the cancellation process. [ See 63 mentions ](https://www.g2.com/products/podium/reviews?filters%5Bsentiment_snippet%5D=1503305&qs=pros-and-cons#reviews) See Related User Reviews ![Erika R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erika R.") ER Erika R. Small-Business (50 or fewer emp.) 3.0/5 "Great Cross-Platform Communication, but Customer Support Needs Improvement" What do you dislike about Podium? The customer support. Avery was not very good at the time ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Podium Streamlines Multi-Channel Messaging and Client Feedback" What do you dislike about Podium? Podium is slow in handling customers complains and there is limited to no follow up The price for Podium is opaque and keeps changing ![Chrystal H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chrystal H.") CH Chrystal H. Operations Manager Small-Business (50 or fewer emp.) 5/1/2026 "Feature-Rich Calling: Smart Forwarding, Auto-Replies, and Google Review Updates" 4.5/5 What do you like best about Podium? We like that it includes features such as call forwarding with rules, auto-answering with text replies, and updates about new Google reviews. Review collected by and hosted on G2.com. What do you dislike about Podium? It would be nice to have more control over conversations so they aren’t open to being viewed by other users. I also often notice delays in when a call or text shows up in the app compared with when it actually occurred. For example, a missed call that happens right now might not appear in my phone app for another five minutes. Review collected by and hosted on G2.com. What problems is Podium solving and how is that benefiting you? Auto text answers is very helpful! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Timothy F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Timothy F.") TF Timothy F. Marketing and Communications Manager Small-Business (50 or fewer emp.) 4/28/2026 "Effortless Customer Communication and Sales Boost" 5/5 What do you like best about Podium? I love how Podium makes keeping in touch with our customers easy and eliminates most of the pain points in communication. It really helps drive sales for us. The ease of use is fantastic, and texting is so ubiquitous that it allows us to meet our customers where they are. I also appreciate that it allows us to manage multiple conversations simultaneously, making communication simple and intuitive. The system is very intuitive, which made the initial setup pretty easy. Review collected by and hosted on G2.com. What do you dislike about Podium? It could do a better job of recognizing which department the messages coming in are intended for. Review collected by and hosted on G2.com. What problems is Podium solving and how is that benefiting you? Podium makes keeping in touch with our customers easy, eliminates pain points, and helps drive sales. It manages multiple conversations at the same time, making communication simple and intuitive. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Mark R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark R.") MR Mark R. Product Specialist Small-Business (50 or fewer emp.) 12/9/2025 "All-in-One Communication Solution with Seamless Device Sync" 5/5 What do you like best about Podium? I like that Podium is an all-in-one solution for voice and text, making communication easier. I appreciate being able to send texts and voicemails in the same window. It's also convenient to use either web or mobile devices or our own VOIP phone network, with synchronization across all those devices for call logs and text messages. I found the initial setup very easy. Review collected by and hosted on G2.com. What do you dislike about Podium? At this point, you can't contact a client through both phone/text AND email. They are currently separate. Occasionally the network experiences outages but not too often. Review collected by and hosted on G2.com. What problems is Podium solving and how is that benefiting you? I use Podium for an all-in-one solution for voice, text, and payment processing, allowing texts and voicemails in the same window. It synchronizes call logs and texts across web, mobile, and our VOIP network. Review collected by and hosted on G2.com. Show More 4/28/2026 Validated ReviewerIncentivizedSource: Thank You page JG Jennifer G. Marketing Manager Automotive Mid-Market (51-1000 emp.) 4/7/2026 "Easy to Use and Would Recommend" 5/5 What do you like best about Podium? Podium is easy to use. I like that it has the option to use it on mobile or desktop. It was easy for us to incorporate the chat program on our website. You can assign conversations and it will send a notification to the person who needs to see the message. It's also nice to leave internal notes on there so one of our other team members can see it but the customer can't. Review collected by and hosted on G2.com. What do you dislike about Podium? There isn't anything I disliked about Podium. Review collected by and hosted on G2.com. What problems is Podium solving and how is that benefiting you? Makes it easy to chat with customers and push the conversations to our CRM. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") CA Verified User in Automotive Small-Business (50 or fewer emp.) 6/2/2026 "Simple, Easy-to-Use Payments with Texted Links to Customers" 5/5 What do you like best about Podium? Simple, easy to use, being able to text payment links to customers Review collected by and hosted on G2.com. What do you dislike about Podium? We have multiple rooftops at our dealership and not everything is in the same place, Hyundai requests and Ford requests are separated. Review collected by and hosted on G2.com. What problems is Podium solving and how is that benefiting you? Getting paid can be a challenge. We offer a shuttle service, and many times we’ll return a vehicle based on the customer’s promise that they’ll call or stop by to make their payment. Too often, we end up having to chase those payments down afterward. Texting a payment link helps us receive our money much more quickly, and it’s also convenient for customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 4/28/2026 "Brought us into the 21st Century" 4/5 What do you like best about Podium? We really appreciate being able to connect our website visitors with live sales team members in real time. As a brick-and-mortar retailer, we faced significant challenges bridging the gap between online shoppers and customers visiting us in person—then the pandemic hit. We knew we needed to move into the virtual space in a big way, and other retailers recommended Podium. One of the first benefits we saw was how the platform automated the process of requesting online reviews. This was an area we struggled with before, and we’ve seen significant gains in the number of reviews being posted. The biggest benefit for us, though, has been the webchat. This feature added a live chat widget to our website. Because we’re a smaller organization, we didn’t have the resources for a dedicated internet sales team, but Podium let us route these conversations by location (with a geotagged push) and connect customers directly with sales team members at the store closest to them. That filtering created multiple advantages. It helped us connect with customers on a more personal, regional level, and it also supported a more curated, consistent visit. A customer can start their journey on our website, choose to be contacted, request information, get connected with a store associate, and then visit that same location and work with the same associate throughout. For a company like ours that values one-on-one client interaction, that’s a big plus. Finally, because it gives associates access to store communication, we were able to reduce the time it takes for a client to be greeted and moved to the next step in their journey. As their statistics (as well as our experience) show, speed to lead is a major factor in closing percentages. Review collected by and hosted on G2.com. What do you dislike about Podium? Since this is a highly customizable tool, it can take some time to format the product to meet your specific needs. Also, the team that implements the product won't be able to do the actual heavy lifting of training to get your organization on board with what specifically your group might want to get out of it. Keep in mind this is less about the Podium team not performing their proper function and more about your role in the process of knowing how your team will best absorb the information. Also, there are sometimes situations that arise when there are errors on the platform and there isn't a clear reason as to why or a defined timeline of when it's going to be corrected. Most issues get a blanket "we'll be looking in to this" and they just tend to fade away. Review collected by and hosted on G2.com. What problems is Podium solving and how is that benefiting you? The biggest problem we solved was a lack of online reviews. We tried everything to incentivize our employees to solicit them. We were even giving a spiff of $10 per online review they were able to trace back to them asking for it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Russell P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Russell P.") RP Russell P. Operations Manager Small-Business (50 or fewer emp.) 4/27/2026 "Seamless Accounting Integration with Excellent Phone and Payment Options" 5/5 What do you like best about Podium? Podium integrates seamlessly to our accounting software. It exceed ours expectations with the phone and payment options available for our customers. Review collected by and hosted on G2.com. What do you dislike about Podium? We do get a lot of spam calls but that is to be expected. I really can not think of anything Podium can do better, it works perfectly for our applications. Review collected by and hosted on G2.com. What problems is Podium solving and how is that benefiting you? Before we had to look at multiple platforms to get all our communications, now with Podium it is all in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ashok S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashok S.") AS Ashok S. Sr.Technical Engineer Mid-Market (51-1000 emp.) 1/25/2026 "Comprehensive Assessment Tool with Smooth Setup" 5/5 What do you like best about Podium? What I like best about Podium is how simple and effective it is for customer communication. Everything—text messages, reviews, and customer interactions—comes into one place, so it saves a lot of time. It makes it very easy to respond quickly to customers, collect reviews, and improve customer experience without any complexity. Review collected by and hosted on G2.com. What do you dislike about Podium? Podium is easy to use, but there are a few things I don’t like. It can be expensive compared to similar tools, especially for small businesses. Some features feel limited unless you upgrade to a higher plan. Also, customization options are not very flexible, and integrations with other tools can be restrictive. At times, message automation feels basic and could be more advanced. Overall, it’s good, but not perfect for every business. Review collected by and hosted on G2.com. What problems is Podium solving and how is that benefiting you? All customer messages (SMS, WhatsApp, web chat, Facebook, etc.) come into one single inbox, so nothing is missed. I can reply faster from one place instead of checking multiple apps. Conversations are tracked and saved, so I can see past chats and understand customer context easily. It helps in handling multiple customers at the same time without confusion. Automated replies and reminders reduce manual follow-ups. Review collected by and hosted on G2.com. Show More 2/1/2026 Validated ReviewerIncentivizedSource: G2 invite ![Lisl Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisl Q.") LQ Lisl Q. Office manager Small-Business (50 or fewer emp.) 6/2/2026 "Everything in One Place—Easy Access and Simple Adjustments" 5/5 What do you like best about Podium? Everything is in one place, easily access and simple to make adjustments to your contacts, price book, etc manually as needed. Review collected by and hosted on G2.com. What do you dislike about Podium? The app works better on Apple and I use Android. Review collected by and hosted on G2.com. What problems is Podium solving and how is that benefiting you? More control in finding everything in one place and adjusting things as we go (were a very small, local company). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AK Aubrey K. Office Manager Small-Business (50 or fewer emp.) 6/2/2026 "Quick, User-Friendly Customer Interactions" 4.5/5 What do you like best about Podium? I really enjoy the quick and easily accessible way I can interact with our customers, and how I’m able to assist them when they need help. Review collected by and hosted on G2.com. What do you dislike about Podium? There’s not much to not like! I find it user friendly Review collected by and hosted on G2.com. What problems is Podium solving and how is that benefiting you? Podium is benefiting me by allowing me to assist customers in a timely manner Review collected by and hosted on G2.com. 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