1. [Home](https://www.g2.com/) 2. ... 3. [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) 4. [Podium Discussions](https://www.g2.com/products/podium/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8adaf9cae4d6226e062076492066232e/podium.png "Product Avatar Image") ![Reward for good Podium reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/28070/medal.svg "Reward for good Podium reviews") ](/products/podium/reviews) [ Podium ](/products/podium/reviews) (2,108)4.5/5 Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses—from auto dealerships and HVAC services to aesthetics centers and retailers—Podium captures and converts leads 24/7, driving new business and repeat customers. Today, 78% of customers buy from the first business that responds—but most businesses take an hour or more to reply. Podium closes this gap instantly with "Jerry", your always-on AI Employee. From day one, Jerry understands your inventory, responds within two minutes, schedules appointments, books test drives, sends targeted promotions, requests reviews, and even replies to customer feedback on Google. Jerry frees your staff to focus on high-value tasks, ensuring every customer receives white-glove service. Businesses using Podium’s AI Employees report: - 30% increase in sales - 56% higher appointment show rates - 80% more after-hours appointments - 50% higher lead-to-sale conversion rates With tools including Phones, Reviews, Payments, Webchat, Bulk Messaging, and 200+ DMS/CRM integrations, Podium delivers fast, personalized interactions that turn conversations into sales—automatically tracking revenue with every customer touchpoint. Podium is built on over a decade of data and customer insights, earning recognition from Forbes Cloud 100, Inc. 5000, and Fast Company’s Most Innovative Companies. But it’s proudest of its 92% five-star ratings—earned daily from delighted users. Show More * * * ### 51 Discussions ### 64 Participants ### 71.0 Nps Score Already have Podium? ### All Podium Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") G2 Verified User in Marketing and Advertising • over 9 years ago Posted by Podium Posted by Podium More Options - [ # Why do I need to manage the online review process? ](/discussions/4386-managing-online-reviews) Managing Online Reviews [ Cloud Communication Platforms ](https://www.g2.com/tags/cloud-communication-platforms)[ Enterprise Feedback Management Software ](https://www.g2.com/tags/enterprise-feedback-management-software)[ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software)[ Business Instant Messaging Software ](https://www.g2.com/tags/business-instant-messaging-software) [ Live Chat Software ](https://www.g2.com/tags/live-chat-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Podium+questions+and+get+answers+from+expert+users+in+our+Podium+Discussions+section.&title=Podium+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Podium+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Podium+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4%0aAsk+Podium+questions+and+get+answers+from+expert+users+in+our+Podium+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Podium+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4%0aAsk+Podium+questions+and+get+answers+from+expert+users+in+our+Podium+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 5 years ago More Options - [ # What have other users found interesting? ](/discussions/33483-what-have-other-users-found-interesting) Looking for more tips to find usable. [ Enterprise Feedback Management Software ](https://www.g2.com/tags/enterprise-feedback-management-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software)[ Cloud Communication Platforms ](https://www.g2.com/tags/cloud-communication-platforms) [ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ Customer Communications Management Software ](https://www.g2.com/tags/customer-communications-management-software)[ Conversational Customer Engagement Software ](https://www.g2.com/tags/conversational-customer-engagement-software)[ Business Instant Messaging Software ](https://www.g2.com/tags/business-instant-messaging-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Podium+questions+and+get+answers+from+expert+users+in+our+Podium+Discussions+section.&title=Podium+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Podium+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Podium+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4%0aAsk+Podium+questions+and+get+answers+from+expert+users+in+our+Podium+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Podium+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4%0aAsk+Podium+questions+and+get+answers+from+expert+users+in+our+Podium+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 5 years ago More Options - [ # What efforts does Podium cause you to strive for? Does Podium create any enthusiasm for you, if so what? What is the best way you present sending a review? What kind of things do you use Podium for? How has your Podium use impacted your business skills? ](/discussions/33180-what-efforts-does-podium-cause-you-to-strive-for-does-podium-create-any-enthusiasm-for-you-if-so-what-what-is-the-best-way-you-present-sending-a-review-what-kind-of-things-do-you-use-podium-for-how-has-your-podium-use-impacted-your-business-skills) When I'm with a customer I make sure I go above and beyond giving my customers complete satisfaction with their experience with me in my store and it really gives me a sense of pride in my job as well as my efforts and striving to make them leave with a smile. I've raised my standards and... [Read more](/discussions/33180-what-efforts-does-podium-cause-you-to-strive-for-does-podium-create-any-enthusiasm-for-you-if-so-what-what-is-the-best-way-you-present-sending-a-review-what-kind-of-things-do-you-use-podium-for-how-has-your-podium-use-impacted-your-business-skills) [ Enterprise Feedback Management Software ](https://www.g2.com/tags/enterprise-feedback-management-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software)[ Cloud Communication Platforms ](https://www.g2.com/tags/cloud-communication-platforms) [ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ Customer Communications Management Software ](https://www.g2.com/tags/customer-communications-management-software)[ Conversational Customer Engagement Software ](https://www.g2.com/tags/conversational-customer-engagement-software)[ Business Instant Messaging Software ](https://www.g2.com/tags/business-instant-messaging-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Podium+questions+and+get+answers+from+expert+users+in+our+Podium+Discussions+section.&title=Podium+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Podium+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Podium+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4%0aAsk+Podium+questions+and+get+answers+from+expert+users+in+our+Podium+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Podium+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4%0aAsk+Podium+questions+and+get+answers+from+expert+users+in+our+Podium+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - [‹ Prev‹ Prev](/products/podium/discuss?page=3) - [1](/products/podium/discuss) - [2](/products/podium/discuss?page=2) - [3](/products/podium/discuss?page=3) - 4 - Next ›Next › ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/podium/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Product Avatar Image") ### Have you used Podium before? Answer a few questions to help the Podium community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpodium%2Fdiscuss%3Fpage%3D4%26small_ask%3Dpodium) No ## Top Contributors in Podium 1 RR Loading... ### [Reynaldo R.](https://www.g2.com/users/d168b85e-fe1a-435c-b61f-8aa1a84145f6 "Reynaldo R.") Customer Service Front Desk Agent 5 pts 2 ![Jeff J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff J.") JJ Loading... ### [Jeff J.](https://www.g2.com/users/90c43beb-59ec-40a5-a8ca-16e0589d672e "Jeff J.") Renewal Specialists 3 pts 3 ![Jennifer W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer W.") JW Loading... ### [Jennifer W.](https://www.g2.com/users/jenwelch "Jennifer W.") Account Executive 2 pts 4 ![Greg Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg Y.") GY Loading... ### [Greg Y.](https://www.g2.com/users/997f2ab3-b2de-4473-a8b4-0b3214f9deeb "Greg Y.") Owner 1 pt 5 ![Sherry W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherry W.") SW Loading... ### [Sherry W.](https://www.g2.com/users/3383c6e5-38cc-4f48-b313-30f78759c3da "Sherry W.") Marketing Manager 1 pt