Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Account Manager"
4.5/5
What do you like best about Pocus?

The visability it brings to users in my product, this cuts my prospecting efforts down significantly! Review collected by and hosted on G2.com.

What do you dislike about Pocus?

I dont dislike anthing about Pocus, but It would be nice to have more engagment tracking, clicking in app notifications, website trafic, heatmaps, ect. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"It has made outreach so much easier. But there are still some learning curve issues."
4/5
What do you like best about Pocus?

It connects outreach, otto, and salesforce so it gives the most up-to-date data. It is also fairly simple to use and I use it every day. Review collected by and hosted on G2.com.

What do you dislike about Pocus?

It will sometimes pull other users' leads into my account without telling me so I am outreaching users I shouldn't be and it seems to have some connection issues with updating in salesforce Review collected by and hosted on G2.com.

Alex T.
AT
Alex T.
SDR
Mid-Market (51-1000 emp.)
"Incredibly simple to set up and start using. Very user friendly!"
4.5/5
What do you like best about Pocus?

What most helpful is the real-time signals use to create actionable playbooks to drive pipeline. Review collected by and hosted on G2.com.

What do you dislike about Pocus?

The potential downside is that it is dependent on PLG and could be a learning curve for some teams. Review collected by and hosted on G2.com.

Meredith M.
MM
Meredith M.
Sr. Account Manager
Mid-Market (51-1000 emp.)
"Pocus Fanatic"
5/5
What do you like best about Pocus?

Makes creating decks for customers extremely easy and saves me time, AI strategt is gue with knowing what accounts are growing and where to dig in to pull more dollars forward Review collected by and hosted on G2.com.

What do you dislike about Pocus?

Some of my accounts sometimes have a hard time populating. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Use Pocus Everyday!"
5/5
What do you like best about Pocus?

I use pocus every day for my prospecting efforts. It helps me determine which users and which accounts I should go after and allows me to stay personalized with my approach. I use pocus to create various different custom lists of my accounts and prospects to stay targeted. Review collected by and hosted on G2.com.

What do you dislike about Pocus?

Sometimes I wish pocus had more fields that I could pull from, but I think that's more of an internal ops thing Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Pocus has helped me book more meetings!"
4/5
What do you like best about Pocus?

Pocus has been great to find prospects who are most actively using our tool, and those who are adding new users to their plan. Review collected by and hosted on G2.com.

What do you dislike about Pocus?

Pocus can be less reliable at times when it pulls in data for an incorrect domain or pulls in clients who aren't actually using the tool as much as Pocus claims they are. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Mid-Market (51-1000 emp.)
"Pocus is a useful tool"
4/5
What do you like best about Pocus?

I like the flexibility, you can customize it to show exactly the types of data that you want it to pull in for each of your customers. Can provide valuable insights into your customer and user segments. Review collected by and hosted on G2.com.

What do you dislike about Pocus?

It is great that it is so flexible, but there can be a lot of configuring and setup required to realize the full potential of the tool. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy way to get usage insights for action"
4.5/5
What do you like best about Pocus?

It's been really helpful in connecting our product to Pocus as a place for customer facing teams to get the data on customers that we need. Our customer success team has been fantastic in helping us get the most out of Pocus so kudos to Amelia and Hana :) Review collected by and hosted on G2.com.

What do you dislike about Pocus?

Exporting data can be a bit ugly sometimes – this might also be an error with our company's usage! We also have been struggling to integrate Pocus with HubSpot for campaigns Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Helps me better understand my customers"
5/5
What do you like best about Pocus?

Pocus lets me easily get a read of of what's going on with my customers, so I can get understand who are power users vs who may be at risk to churn. I use the reporting in my day to day work to help me decide my focus areas. Review collected by and hosted on G2.com.

What do you dislike about Pocus?

I'm an end user, so haven't been involved in the set up, but really don't have any complaints! Review collected by and hosted on G2.com.

Juliet R.
JR
Juliet R.
Corporate Mid-Market Account Executive, New Business
Enterprise (> 1000 emp.)
"Pocus is an absolute game-changer for prospecting!"
5/5
What do you like best about Pocus?

Pocus is one of the easiest to use platforms for prospecting into the accounts you own. The UI is easy to navigate and the insights about my customers, accounts, usage data, etc. has been extremely helpful at enabling me to organize my day-to-day and focus on accounts and contacts that matter. It's truly been a gamechanger for my prospecting efforts and saves so much time. I especially love the universal search! Review collected by and hosted on G2.com.

What do you dislike about Pocus?

It's a startup so a lot of things are still in progress, there are a few adjustments in terms of features and the UX (i.e. being able to re-select the prospects from your account history in the playbook/list) that could be made but Pocus' team is incredibly receptive to feedback. Review collected by and hosted on G2.com.