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PMI Reviews & Provider Details

We advance careers, improve organizational success and further mature the profession of project management through our globally recognized standards, certifications, resources, tools, academic research, publications, professional development courses and networking opportunities.

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Project Management Institute

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PMI Community

Provider Description

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Verified User in Construction

Mid-Market (51-1000 emp.)

10/3/2022

"Customer Support is great but I have suggestions."

2/5

What do you like best about PMI?

You have a leg up against other candidates when it comes to applying for a job or asking for a raise. Review collected by and hosted on G2.com.

What do you dislike about PMI?

Please for gosh sakes give your liscencees more than 1 day notice that they need to renew. I had a panic attack when I read this. When I called to complain, I was told that the PMI does give 1 year for licensees to pay the fee. It would have been good if the automated system told me!!!!! Review collected by and hosted on G2.com.

Recommendations to others considering PMI:

Having a PMP is awesome!! It gives you a leg up over other candidates when you are job hunting!! This amounts to more money and perks!!! Review collected by and hosted on G2.com.

What problems is PMI solving and how is that benefiting you?

I believe the PMI has added agile to their body of knowledge which I think is great! Review collected by and hosted on G2.com.

Verified User in Civil Engineering

Enterprise (> 1000 emp.)

5/17/2022

"Poor service and highly priced for a online PMP course"

0/5

Describe the project or task PMI helped with:

PMP Course Review collected by and hosted on G2.com.

What do you like best about PMI?

NA. It was rubbish........................... Review collected by and hosted on G2.com.

Verified User in E-Learning

Small-Business (50 or fewer emp.)

4/2/2021

"Taking away progress on courses because they are moving to a new platform"

2/5

Describe the project or task PMI helped with:

I am in the process of completing a Project Management Basics course that's required for the CAPM certification exam. It's self guided and while the course itself is fine, PMI sent out an email saying that they are changing platforms and that the entire course would need to be completed within 30 days or all current progress would be lost.

It's extremely frustrating to pay $400 for a course that they've suddenly now put a timestamp on.

I reached out to customer support, which was less than helpful and just reiterated the same warning.

I guess now I will have to rush through the remainder of the course as it is my only option. Review collected by and hosted on G2.com.

What do you like best about PMI?

The course material and learning platforms are designed well. Review collected by and hosted on G2.com.

Joseph M.

CEO, Founder, Product Manager

Small-Business (50 or fewer emp.)

11/13/2020

"Worst Customer Support System Ever"

0.5/5

Describe the project or task PMI helped with:

We've been requesting a quote for funding for over two weeks. First we were told we'd receive it within 2-3 days. Never arrived. Then we were told it's been prioritized and we'd get it within 24-hours. Then they said we had to complete an application first....only to complete an application you have to have sat a class. Since our request for a quote is to pay for the class, we obviously haven't sat a class yet. SO, since they've created a system that has a giant barrier, we may miss out on Covid relief funding that would have upskilled or organization during a lockdown. The worst is just the sheer inability to get any support or action from anyone that knows what they are doing and can make a decision. This is what happens, of course, when you completely outsource your customer support and you don't think through all user scenarios on your website. Like...what company doesn't allow someone to pay their bill prior to even qualifying for the exam. Don't you want the money in hand??? Review collected by and hosted on G2.com.

What do you like best about PMI?

Haven't found it yet. Still looking and hoping for the best. Review collected by and hosted on G2.com.

Adam M.

National Stock and Compliance BI Coordinator

Mid-Market (51-1000 emp.)

12/23/2020

"Terrible"

0/5

Describe the project or task PMI helped with:

I have been trying to get the learning materials to take the CAPM exam. I applied for a quote in September and still haven't received access to the correct training materials. Review collected by and hosted on G2.com.

What do you like best about PMI?

Nothing so far. Haven't received the correct learning materials. Review collected by and hosted on G2.com.

What do you dislike about PMI?

Everything so far. Poor customer service, no one takes responsibility for getting my problem sorted. I am passed from person to person and always told it will be sorted within 2-3 working days. Been chasing for months. All I want is for them to give me the correct learning materials. Review collected by and hosted on G2.com.

What problems is PMI solving and how is that benefiting you?

None. Review collected by and hosted on G2.com.

Eric B.

Canada/Latin America Sales Manager

Mid-Market (51-1000 emp.)

6/30/2020

"It's a money maker for the association"

2.5/5

Describe the project or task PMI helped with:

I have been studying for the CAPM for almost two months now as I prepare to take their exam. Review collected by and hosted on G2.com.

What do you like best about PMI?

In theory, the certification should provide me an edge in employment. Review collected by and hosted on G2.com.

What do you dislike about PMI?

There seems to be a whole industry built up around the certification process. I have found that the "approved" instruction entities aren't well policed. Outdated information, incorrect test questions. In addition, I have found the PMI resources to be disappointing. Practice test questions that are poorly written (in theory old test questions - heaven help us), many times very subjective, and sometimes their own answers are wrong (it's easy to check them against their own publication). It is very frustrating to see that many times they are more concerned with trying to be tricky instead of measuring your knowledge. Also a book that seems to be incomplete (PMBOK 6) and as such is not sufficient to prepare someone for the test. This is in particular unfortunate as they claim the test comes out of the PMBOK - however that appears to not be entirely accurate. They have spent great effort to protect the information in the PMBOK by making the book such that it can't be copied. I get it - but I wish they would have put as much effort into preparing the PMOK as protecting it. I also find that they make up things - acronyms, concepts - to try and make project management seem more complex than it is. Review collected by and hosted on G2.com.

Recommendations to others considering PMI:

PMI is a necessary evil if you wish to obtain a certification in project management. You'll have to just live with it if you want to get the certification. Review collected by and hosted on G2.com.

What problems is PMI solving and how is that benefiting you?

I have learned about the formal project management world - at least according to PMI - along with what are put forth as best practices. Some of it has bee very helpful. Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

11/25/2019

"PMI Resources and Certifications Are Worth It"

5/5

Describe the project or task PMI helped with:

I go to PMI for resources when initiating or encountering challenges with complex projects. Review collected by and hosted on G2.com.

What do you like best about PMI?

I like that the resources include case studies, templates, articles and people. Depending upon the situation, l can find resources to provide insight or support a selected approach of tactic. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Small-Business (50 or fewer emp.)

6/28/2020

"Working Title"

4.5/5

Describe the project or task PMI helped with:

I was looking for an inventory control process template, for implementation I was working on. I was not able to find exactly what I was looking for, however, I was able to take pieces of a couple of differrent templates and get what I needed. I have to be honest it is not the most user-friendly site when trying to search for tools. Review collected by and hosted on G2.com.

What do you like best about PMI?

one please to search versus have to go to ten different sites. Review collected by and hosted on G2.com.

What do you dislike about PMI?

the search mechanism seems to be outdated compared to others I have used more recently. Review collected by and hosted on G2.com.

Recommendations to others considering PMI:

updating the technology on the website. Also, to understand that processes have to be followed, however not all processes taught have real-world applications. I have worked with some young PM who just got their PMP and we went round and round because they could not see the grey in the world only black and white because that is what they were taught and studies for their PMP Review collected by and hosted on G2.com.

What problems is PMI solving and how is that benefiting you?

Inventory control for a manufacturer's sample room. I was able to tailor down the samples i found via the templates. Review collected by and hosted on G2.com.

Barb H.

Sr Software Systems Manager

Computer Software

Mid-Market (51-1000 emp.)

11/25/2019

"Premiere Project Management Organization"

4.5/5

Describe the project or task PMI helped with:

PMI has the most respected certification programs worldwide for both project management and agile methodologies. Review collected by and hosted on G2.com.

What do you like best about PMI?

Worldwide recognition for quality and certifications. Their continuing education portal is easy to use and you can log a variety of training programs. Review collected by and hosted on G2.com.

What do you dislike about PMI?

There is nothing that I dislike about the organization. They have fulfilled a need and done it with ethics. Review collected by and hosted on G2.com.

Recommendations to others considering PMI:

If you wanted worldwide acknowledgement of your skill set, PMI is the place to go for your certification. Their program is easy to understand, and you don't need to deal with yearly certification requirements. Review collected by and hosted on G2.com.

What problems is PMI solving and how is that benefiting you?

I have my job because of my certification and my continued growth is because they have collaborated and made project management a respected discipline. Review collected by and hosted on G2.com.

Verified User in Automotive

Mid-Market (51-1000 emp.)

12/17/2019

"My Review"

4/5

Describe the project or task PMI helped with:

We hired them to look through best practices for hiring the best consultants and contractors for the business. Eliminating the companies that did not qualify to becoming our suppliers. Review collected by and hosted on G2.com.

What do you like best about PMI?

They always showed up in groups. We had constant meetings and a lot of emails being sent out for little progress. Review collected by and hosted on G2.com.

What do you dislike about PMI?

Too many emails being sent out to all the leaderships about little progress being achieved. We would have liked better practices. Review collected by and hosted on G2.com.

Recommendations to others considering PMI:

Ask questions so you may understand everything. Review collected by and hosted on G2.com.

What problems is PMI solving and how is that benefiting you?

We were trying to put together best practices for hiring consultants / contractors and set the benchmark for the industry. Review collected by and hosted on G2.com.