# PMI Reviews **Vendor:** Project Management Institute **Category:** [Training & Development Companies](https://www.g2.com/categories/training-development) **Average Rating:** 3.1/5.0 **Total Reviews:** 20 ## About PMI We advance careers, improve organizational success and further mature the profession of project management through our globally recognized standards, certifications, resources, tools, academic research, publications, professional development courses and networking opportunities. ## PMI Pros & Cons **What users like:** - Users value the **comprehensive certification and resources** from PMI, greatly enhancing project management standards and practices. (1 reviews) - Users value the **organized resources and tools** provided by PMI, enhancing project management standards and synergy in their PMO. (1 reviews) - Users appreciate the **wealth of resources** provided by PMI, greatly enhancing project management practices and synergy in organizations. (1 reviews) - Users find the **templates** offered by PMI to be invaluable, enhancing project management practices across their organization. (1 reviews) **What users dislike:** - Users feel that the examination is **expensive** , with high retest fees and significant overall costs. (2 reviews) - Users express frustration with the **lack of feedback** from PMI, questioning question clarity and their overall investment. (1 reviews) - Users find the **review difficulty** challenging due to vague questions and costly retests, affecting their study efforts. (1 reviews) ## PMI Reviews ### 1. The Gold Standard in Project Management **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley M. | Contracts Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about PMI?** I use PMI for certification in project management, and their literature, resources, and hands-on tools and templates are incredibly useful for our PMO. PMI helps us ensure standards are in place across all PMs in our organization, leading to project management synergy, and has eliminated issues we faced with a less structured PM practice in the past. Their PMP certification is something we value highly, as it ensures project managers can share effective practices within the organization. The literature and tools available through PMI membership are regular staples in our organization. PMI provides the gold standard for project management, and their library of templates like risk registers, RACI charts, and GANTT tools are particularly impactful. **What do you dislike about PMI?** I would like the cost to be lower. **What problems is PMI solving and how is that benefiting you?** PMI helps establish project management standards, bringing synergy to our PMO. It resolved our disparate PM practices, and their resources, like PMP certification and library templates, are integral. These tools, along with custom dashboards, assist in data analytics for our sales team. ### 2. PMI= No good **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about PMI?** I don't like it. For some reason this is what major companies and looking at now. **What do you dislike about PMI?** Most questions I ran across on the exam had been scenario questions. With a " What is the best answer that we think it should be" Several of the questions also were missing important details that would make a major impact on the answer. You can retest, but its at 275$ a pop. In total 1.5k spent and month of study so far with PMI, and nothing to show for it. **Recommendations to others considering PMI:** Don't If your work requires the cert, use another source for training. If its not required Skip it. **What problems is PMI solving and how is that benefiting you?** I figured taking PMI's training course to prep for their own test was the best course.... It was not. After 3 months of studding, and completing their course I received a Failed result. Test scoring is also completed in a "Trust me Bro" way. You only get a high level view of the results. ### 3. Customer Support is great but I have suggestions. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2022 **What do you like best about PMI?** You have a leg up against other candidates when it comes to applying for a job or asking for a raise. **What do you dislike about PMI?** Please for gosh sakes give your liscencees more than 1 day notice that they need to renew. I had a panic attack when I read this. When I called to complain, I was told that the PMI does give 1 year for licensees to pay the fee. It would have been good if the automated system told me!!!!! **Recommendations to others considering PMI:** Having a PMP is awesome!! It gives you a leg up over other candidates when you are job hunting!! This amounts to more money and perks!!! **What problems is PMI solving and how is that benefiting you?** I believe the PMI has added agile to their body of knowledge which I think is great! ### 4. Poor service and highly priced for a online PMP course **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2022 **Describe the project or task PMI helped with:** PMP Course **What do you like best about PMI?** NA. It was rubbish........................... **What do you dislike about PMI?** The customer service, the value for money, for exam fees **Recommendations to others considering PMI:** Do not recommend **What problems is PMI solving and how is that benefiting you?** PMI charge customers crazy prices for online exams. ### 5. Taking away progress on courses because they are moving to a new platform **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2021 **Describe the project or task PMI helped with:** I am in the process of completing a Project Management Basics course that's required for the CAPM certification exam. It's self guided and while the course itself is fine, PMI sent out an email saying that they are changing platforms and that the entire course would need to be completed within 30 days or all current progress would be lost. It's extremely frustrating to pay $400 for a course that they've suddenly now put a timestamp on. I reached out to customer support, which was less than helpful and just reiterated the same warning. I guess now I will have to rush through the remainder of the course as it is my only option. **What do you like best about PMI?** The course material and learning platforms are designed well. **What do you dislike about PMI?** The surprise stipulations of taking this course are not appreciated. **What problems is PMI solving and how is that benefiting you?** N/A ### 6. Worst Customer Support System Ever **Rating:** 0.5/5.0 stars **Reviewed by:** Joseph M. | CEO, Founder, Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2020 **Describe the project or task PMI helped with:** We've been requesting a quote for funding for over two weeks. First we were told we'd receive it within 2-3 days. Never arrived. Then we were told it's been prioritized and we'd get it within 24-hours. Then they said we had to complete an application first....only to complete an application you have to have sat a class. Since our request for a quote is to pay for the class, we obviously haven't sat a class yet. SO, since they've created a system that has a giant barrier, we may miss out on Covid relief funding that would have upskilled or organization during a lockdown. The worst is just the sheer inability to get any support or action from anyone that knows what they are doing and can make a decision. This is what happens, of course, when you completely outsource your customer support and you don't think through all user scenarios on your website. Like...what company doesn't allow someone to pay their bill prior to even qualifying for the exam. Don't you want the money in hand??? **What do you like best about PMI?** Haven't found it yet. Still looking and hoping for the best. **What do you dislike about PMI?** Customer service. Failed to fulfill what needed to be done and still fail to be able to make things happen or provide a logical response. **What problems is PMI solving and how is that benefiting you?** We've wanting to upskill our workforce. We haven't realized any benefits yet. ### 7. Terrible **Rating:** 0.0/5.0 stars **Reviewed by:** Adam M. | National Stock and Compliance BI Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2020 **Describe the project or task PMI helped with:** I have been trying to get the learning materials to take the CAPM exam. I applied for a quote in September and still haven't received access to the correct training materials. **What do you like best about PMI?** Nothing so far. Haven't received the correct learning materials. **What do you dislike about PMI?** Everything so far. Poor customer service, no one takes responsibility for getting my problem sorted. I am passed from person to person and always told it will be sorted within 2-3 working days. Been chasing for months. All I want is for them to give me the correct learning materials. **What problems is PMI solving and how is that benefiting you?** None. ### 8. It's a money maker for the association **Rating:** 2.5/5.0 stars **Reviewed by:** Eric B. | Canada/Latin America Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2020 **Describe the project or task PMI helped with:** I have been studying for the CAPM for almost two months now as I prepare to take their exam. **What do you like best about PMI?** In theory, the certification should provide me an edge in employment. **What do you dislike about PMI?** There seems to be a whole industry built up around the certification process. I have found that the "approved" instruction entities aren't well policed. Outdated information, incorrect test questions. In addition, I have found the PMI resources to be disappointing. Practice test questions that are poorly written (in theory old test questions - heaven help us), many times very subjective, and sometimes their own answers are wrong (it's easy to check them against their own publication). It is very frustrating to see that many times they are more concerned with trying to be tricky instead of measuring your knowledge. Also a book that seems to be incomplete (PMBOK 6) and as such is not sufficient to prepare someone for the test. This is in particular unfortunate as they claim the test comes out of the PMBOK - however that appears to not be entirely accurate. They have spent great effort to protect the information in the PMBOK by making the book such that it can't be copied. I get it - but I wish they would have put as much effort into preparing the PMOK as protecting it. I also find that they make up things - acronyms, concepts - to try and make project management seem more complex than it is. **Recommendations to others considering PMI:** PMI is a necessary evil if you wish to obtain a certification in project management. You'll have to just live with it if you want to get the certification. **What problems is PMI solving and how is that benefiting you?** I have learned about the formal project management world - at least according to PMI - along with what are put forth as best practices. Some of it has bee very helpful. ### 9. PMI Resources and Certifications Are Worth It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **Describe the project or task PMI helped with:** I go to PMI for resources when initiating or encountering challenges with complex projects. **What do you like best about PMI?** I like that the resources include case studies, templates, articles and people. Depending upon the situation, l can find resources to provide insight or support a selected approach of tactic. **What do you dislike about PMI?** Sometimes, the expanse of the resources available can be overwhelming. **What problems is PMI solving and how is that benefiting you?** I am supporting the development of new and future project managers. ### 10. Working Title **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2020 **Describe the project or task PMI helped with:** I was looking for an inventory control process template, for implementation I was working on. I was not able to find exactly what I was looking for, however, I was able to take pieces of a couple of differrent templates and get what I needed. I have to be honest it is not the most user-friendly site when trying to search for tools. **What do you like best about PMI?** one please to search versus have to go to ten different sites. **What do you dislike about PMI?** the search mechanism seems to be outdated compared to others I have used more recently. **Recommendations to others considering PMI:** updating the technology on the website. Also, to understand that processes have to be followed, however not all processes taught have real-world applications. I have worked with some young PM who just got their PMP and we went round and round because they could not see the grey in the world only black and white because that is what they were taught and studies for their PMP **What problems is PMI solving and how is that benefiting you?** Inventory control for a manufacturer's sample room. I was able to tailor down the samples i found via the templates. ### 11. Premiere Project Management Organization **Rating:** 4.5/5.0 stars **Reviewed by:** Barb H. | Sr Software Systems Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **Describe the project or task PMI helped with:** PMI has the most respected certification programs worldwide for both project management and agile methodologies. **What do you like best about PMI?** Worldwide recognition for quality and certifications. Their continuing education portal is easy to use and you can log a variety of training programs. **What do you dislike about PMI?** There is nothing that I dislike about the organization. They have fulfilled a need and done it with ethics. **Recommendations to others considering PMI:** If you wanted worldwide acknowledgement of your skill set, PMI is the place to go for your certification. Their program is easy to understand, and you don't need to deal with yearly certification requirements. **What problems is PMI solving and how is that benefiting you?** I have my job because of my certification and my continued growth is because they have collaborated and made project management a respected discipline. ### 12. My Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2019 **Describe the project or task PMI helped with:** We hired them to look through best practices for hiring the best consultants and contractors for the business. Eliminating the companies that did not qualify to becoming our suppliers. **What do you like best about PMI?** They always showed up in groups. We had constant meetings and a lot of emails being sent out for little progress. **What do you dislike about PMI?** Too many emails being sent out to all the leaderships about little progress being achieved. We would have liked better practices. **Recommendations to others considering PMI:** Ask questions so you may understand everything. **What problems is PMI solving and how is that benefiting you?** We were trying to put together best practices for hiring consultants / contractors and set the benchmark for the industry. ### 13. Not a fan of PMI organization **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Program Development | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2019 **Describe the project or task PMI helped with:** None **What do you like best about PMI?** I did enjoy the PMI community in San Diego until the people become self absorbed and I realized I was the benefit and there was no benefit to me. **What do you dislike about PMI?** I disliked the way the leaders of the PMI regions were unappreciative when I volunteered over 100 plus hours to step in the last minute to become the lead project manager to organize the PMI Region 7 leadership meeting. I was very disappointed **Recommendations to others considering PMI:** It is purely a money making opportunity for PMI to have their members support PMI partners to maintain their PMP credentials. **What problems is PMI solving and how is that benefiting you?** None ### 14. Excellent professional organization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2019 **Describe the project or task PMI helped with:** Attaining my PMP has helped my career and broadened my knowledge base. **What do you like best about PMI?** I enjoy being associated with a well-known, well-regarded organization. **What do you dislike about PMI?** No noticeable downsides to speak of at the moment. PMI is a highly recognized institute. **What problems is PMI solving and how is that benefiting you?** Project-based issues and problems that evolve in my professional endeavors. The benefits realized are greater knowledge and skills. ### 15. Great experience would highly recommend **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2019 **Describe the project or task PMI helped with:** Cross functional tool rollout **What do you like best about PMI?** The ease of use, collaboration is made easy **What do you dislike about PMI?** No major dislikes there can be improvements with some domain specific examples **Recommendations to others considering PMI:** great tools and templates, saves a lot of time and effort **What problems is PMI solving and how is that benefiting you?** Faster and quicker collaboration in solving complex projects ### 16. PMBOK for Pega Implmentation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2019 **Describe the project or task PMI helped with:** Pega System warranty reduction program. **What do you like best about PMI?** Ability to provide the project control framework for leadership of the $10mm program **What do you dislike about PMI?** Sometime the framework is too heavy and need to be tailored. **Recommendations to others considering PMI:** provide a well scoped SOW **What problems is PMI solving and how is that benefiting you?** IT development and Deployment ### 17. Charles Mette PMI review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2019 **Describe the project or task PMI helped with:** Used PMI principles on projects with GM **What do you like best about PMI?** Organizing the principles and ethics of handling projects **What do you dislike about PMI?** Clanky fitting the PMI idea program into actual company **Recommendations to others considering PMI:** Study hard **What problems is PMI solving and how is that benefiting you?** Organization of projects ### 18. Last stop for Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** Amit P. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **Describe the project or task PMI helped with:** Awesome place for learning and sharing ideas **What do you like best about PMI?** User friendly, easily accessible and informative **What do you dislike about PMI?** If we get more free webinars for non-members it would be great help ### 19. Nationally recognized certification and a resource for anyone in business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2019 **Describe the project or task PMI helped with:** As a new project manager, I often find myself in new situations with little to no prior experiences to help me navigate complex problems. PMI is often my first resource for determining next steps. I can find other PMs to discuss issues and potential solutions, I can find books and other resources to help me develop and plan for future projects, and most importantly, I can access webinars to help keep my certification current. **What do you like best about PMI?** Easy to navigate webpage that isn't afraid to send you to another domain for the best available information. **What do you dislike about PMI?** some of the sites offered require membership and unless your company pays for this type of professional subscription, it can be quite cost-prohibitive. ### 20. Good product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Design | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2018 **Describe the project or task PMI helped with:** Good product price need some reduction . **What do you like best about PMI?** Time and cost control management specialist **What do you dislike about PMI?** Price need some evaluation to get more users ## PMI Discussions - [What are the PMI standards?](https://www.g2.com/discussions/what-are-the-pmi-standards) - [What is the main purpose of PMI?](https://www.g2.com/discussions/what-is-the-main-purpose-of-pmi) - [What are the features of Pmis?](https://www.g2.com/discussions/pmi-what-are-the-features-of-pmis) - [What is project management software PMI?](https://www.g2.com/discussions/what-is-project-management-software-pmi) - [View PMI pricing details and edition comparison](https://www.g2.com/products/pmi/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+20%3A19%3A24+-0500&secure%5Bsession_id%5D=474b55be-fb2a-429d-8e6d-f8648be29b0e&secure%5Btoken%5D=bb4df2f6a38ee712b88e5285ef89e17b53753de6a27223353942dd7316103a13&format=llm_user) ## PMI Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top PMI Alternatives - [SuccessCOACHING](https://www.g2.com/products/successcoaching/reviews) - 4.6/5.0 (932 reviews) - [Hone](https://www.g2.com/products/honehq/reviews) - 4.6/5.0 (295 reviews) - [SHRM](https://www.g2.com/products/shrm/reviews) - 4.3/5.0 (16 reviews)