![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive")
EA

Verified User in Automotive

Mid-Market (51-1000 emp.)

8/4/2021

"PMG has been a big help to our organization but may not be the right fit in all situations."

4/5

What do you like best about PMG Platform?

We have been able to take a very difficult workflow and place it in the PMG tool. It has handled all of the corresponding requests and assigned tasks to the system administrators. We are able to better manage incoming requests from the business. Review collected by and hosted on G2.com.

What do you dislike about PMG Platform?

We need to improve the communications from the tool to the end user. We are also looking to vastly improve the ticket queues and task assignments. In today's system we have too many orphaned tasks. Review collected by and hosted on G2.com.

What problems is PMG Platform solving and how is that benefiting you?

We are using PMG to handle all incoming services requests. Our workflows for system access requests and role assignments are more complex.

We also use PMG for business forms and simpler approval workflows. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 77 reviewers think of PMG Platform

4.5 out of 5 · Verified reviews from real users

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