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Pluto Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Pluto, enjoying smooth transactions and hassle-free expense submissions. (251 mentions)
Users praise Pluto for its efficient expense management, enabling seamless bill uploads and real-time tracking. (93 mentions)
Users value the excellent customer support of Pluto, which enhances usability and smooth integration experiences. (84 mentions)
Users find Pluto intuitive and user-friendly, enabling smooth transactions and easy expense reporting directly. (72 mentions)
Users appreciate the tracking ease of Pluto, streamlining transaction imports and follow-ups for efficient accounting. (71 mentions)
Users find the card issues with Pluto frustrating, especially with deletion and Apple Pay functionality limitations. (38 mentions)
Users face approval issues with Pluto, including delayed OTPs and complications with refunds and payment methods. (33 mentions)
Users experience payment issues with Pluto, including ineffective refunds and inability to use Apple Pay. (27 mentions)
Users face upload issues with Pluto, including limits on receipts and difficulties deleting uploads. (24 mentions)
Users desire more advanced features in Pluto, such as additional receipt uploads and enhanced analytics options. (23 mentions)

5 Pros or Advantages of Pluto

1. Ease of Use
Users appreciate the ease of use of Pluto, enjoying smooth transactions and hassle-free expense submissions.
See 251 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Very convenient"

What do you like about Pluto?

Able to pay directly online without asking Finance. Easy way to submit travel expenses for reimbursement. Very nice features such as receipts scanner.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth to use"

What do you like about Pluto?

The cards work and are have so far been accepted by all vendors. Support is there when you need and it and it's been quite smooth to use.

2. Expense Management
Users praise Pluto for its efficient expense management, enabling seamless bill uploads and real-time tracking.
See 93 mentions

See Related User Reviews

SR

samruddh r.

Mid-Market (51-1000 emp.)

4.5/5

"reviewing pluto card"

What do you like about Pluto?

best for using office expenses. good for use

KV

kazandra v.

Mid-Market (51-1000 emp.)

2.5/5

"Plutocard feedback"

What do you like about Pluto?

Pluto has been a game changer for streamlining our expense management. The real-time control, easy tracking, and local UAE integration make it incredi

3. Customer Support
Users value the excellent customer support of Pluto, which enhances usability and smooth integration experiences.
See 84 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth to use"

What do you like about Pluto?

The cards work and are have so far been accepted by all vendors. Support is there when you need and it and it's been quite smooth to use.

BT

bijay t.

Mid-Market (51-1000 emp.)

3.5/5

"Its an amazing Software, its making the incurrence and recording of petty cash expenses more easy"

What do you like about Pluto?

its user friendly nature. Ease of use and many more, best customer support,integration with MS Dynamics

4. Intuitive
Users find Pluto intuitive and user-friendly, enabling smooth transactions and easy expense reporting directly.
See 72 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth to use"

What do you like about Pluto?

The cards work and are have so far been accepted by all vendors. Support is there when you need and it and it's been quite smooth to use.

Athiban A.
AA

Athiban A.

Mid-Market (51-1000 emp.)

4.0/5

"Wonderful experience with Pluto card"

What do you like about Pluto?

Pluto is simple and user friendly. well suitable for grown organization

5. Tracking Ease
Users appreciate the tracking ease of Pluto, streamlining transaction imports and follow-ups for efficient accounting.
See 71 mentions

See Related User Reviews

Siby J.
SJ

Siby J.

Mid-Market (51-1000 emp.)

5.0/5

"For Payment Process"

What do you like about Pluto?

Its save a lot of time and make the process more trackable

Shady A.
SA

Shady A.

Small-Business (50 or fewer emp.)

5.0/5

"I Was good and Professional"

What do you like about Pluto?

The recipient upload per each transaction which make follow up easier and not missing any data

5 Cons or Disadvantages of Pluto

1. Card Issues
Users find the card issues with Pluto frustrating, especially with deletion and Apple Pay functionality limitations.
See 38 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Quick and Easy"

What do you dislike about Pluto?

Pluto card, cannot be added to Apple Pay

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"quick way to process the payments in multi currencies"

What do you dislike about Pluto?

I can't delete the bill once created by mistake

2. Approval Issues
Users face approval issues with Pluto, including delayed OTPs and complications with refunds and payment methods.
See 33 mentions

See Related User Reviews

Muzammil A.
MA

Muzammil A.

Small-Business (50 or fewer emp.)

5.0/5

"I can pay anytime anywhere"

What do you dislike about Pluto?

When i'm making some transactions the OTP didn't come and taking 1 to 2 hours for adjustment

Moin K.
MK

Moin K.

Mid-Market (51-1000 emp.)

4.5/5

"Best Virtual Card for Making payments in Tourism Industry"

What do you dislike about Pluto?

I got a refund issue as paymentvwas deducted and when contacting with custimer support they asked me to check with the supplier and after contacting t

3. Payment Issues
Users experience payment issues with Pluto, including ineffective refunds and inability to use Apple Pay.
See 27 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Quick and Easy"

What do you dislike about Pluto?

Pluto card, cannot be added to Apple Pay

Dona F.
DF

Dona F.

Small-Business (50 or fewer emp.)

4.5/5

"Pluto for Office Expense"

What do you dislike about Pluto?

Cannot use/add in applepay. Should consider this add so it can be more useful to the users.

4. Upload Issues
Users face upload issues with Pluto, including limits on receipts and difficulties deleting uploads.
See 24 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy to manage expense claims, Great interface"

What do you dislike about Pluto?

The bulk upload feature limits the number of receipts to just 5. It would be great to allow more than that for expenses that require multiple receipts

Raza H.
RH

Raza H.

Mid-Market (51-1000 emp.)

3.5/5

"It's easy to use, receipts can automatically uploaded and there is approval process as well."

What do you dislike about Pluto?

They should be space for uploading more quotations for one expense so the athorized person can approve one of his choice.

5. Missing Features
Users desire more advanced features in Pluto, such as additional receipt uploads and enhanced analytics options.
See 23 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy to manage expense claims, Great interface"

What do you dislike about Pluto?

The bulk upload feature limits the number of receipts to just 5. It would be great to allow more than that for expenses that require multiple receipts

Raza H.
RH

Raza H.

Mid-Market (51-1000 emp.)

3.5/5

"It's easy to use, receipts can automatically uploaded and there is approval process as well."

What do you dislike about Pluto?

They should be space for uploading more quotations for one expense so the athorized person can approve one of his choice.

Pluto Reviews (490)

Reviews

Pluto Reviews (490)

4.6
490 reviews
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G2 reviews are authentic and verified.
Verified User in Business Supplies and Equipment
UB
Mid-Market (51-1000 emp.)
"Efficient and User-Friendly Expense Management with Pluto Card"
What do you like best about Pluto?

its real-time expense tracking, customizable spending controls, and the ability to automate expense reports. This can significantly streamline financial management and improve oversight for both small and large companies. Review collected by and hosted on G2.com.

What do you dislike about Pluto?

- Limited customer support options.

- Occasional integration issues with other financial tools.

- Potential fees for certain transactions or features. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Small-Business (50 or fewer emp.)
"Effortless Transaction Tracking, But Merchant Rejections Can Be Embarrassing"
What do you like best about Pluto?

Automatic detection / identification of transactions, eliminating or minimizing paper works and entering details. Review collected by and hosted on G2.com.

What do you dislike about Pluto?

Transactions got rejected bec of different merchant categories. Bit embarrassing when buying and there's a queue. Review collected by and hosted on G2.com.

Jennilyn P.
JP
Talent Acuiqisition
Enterprise (> 1000 emp.)
"Business Buddy"
What do you like best about Pluto?

What I like about Pluto is the convenience it provides to its end user. Plus their customer support is always available. Review collected by and hosted on G2.com.

What do you dislike about Pluto?

So far, I havent received or encounter any problem. Even my emirates ID got expired I am still able to use it. Review collected by and hosted on G2.com.

Clara A.
CA
SAE
Mid-Market (51-1000 emp.)
"A great user experience"
What do you like best about Pluto?

What I like most about Pluto is its simplicity and seamless user experience — it’s easy to use because it doesn’t overcomplicate things. Customer support is always responsive and ready to help, which makes it easier if you have any issues. Review collected by and hosted on G2.com.

What do you dislike about Pluto?

I think everything is really smooth, so I don't have much to say here. Review collected by and hosted on G2.com.

Sonya G.
SG
Financial Controller
Small-Business (50 or fewer emp.)
"Pluto has been a game-changer for our team"
What do you like best about Pluto?

Easy to use, Sidhant is super helpful, You're only limited by your balance to the amount of transactions you can do in one period. I love the features you can employ like restricting access if there are no receipts etc Review collected by and hosted on G2.com.

What do you dislike about Pluto?

You cannot import your transactions into your software if the merchants have not yet banked their funds. This is a little frustrating for me as it can delay things Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Game-Changer for Business Expense Management"
What do you like best about Pluto?

What I like best about Pluto is the real-time visibility and control it offers over company spending. The ability to issue both physical and virtual cards instantly, set granular spending limits, and monitor transactions live has brought a new level of transparency and agility to our expense management. I also appreciate how intuitive the platform is—employees find it easy to use, and the finance team saves hours with automated reconciliations and direct integrations into our accounting software. The added layer of approvals and policy enforcement at the transaction level ensures better compliance without slowing down the business. Review collected by and hosted on G2.com.

What do you dislike about Pluto?

At times, the mobile app experience feels slightly limited compared to the desktop version, especially when it comes to accessing detailed spend reports or approving transactions on the go. Additionally, while integrations work well, it would be helpful to have a broader range of plug-and-play integrations with other accounting and ERP systems beyond the popular ones. That said, the Pluto team has been very receptive to feedback and seems committed to continuous product enhancements, which is reassuring. Review collected by and hosted on G2.com.

Abdurrahman S.
AS
Multi Unit Manager
Mid-Market (51-1000 emp.)
"Excellent & helpful."
What do you like best about Pluto?

First saving the time ,easy to track and checking. Review collected by and hosted on G2.com.

What do you dislike about Pluto?

It's all good to go, just need to add bit more features. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Mid-Market (51-1000 emp.)
"Pluto is convenient for Petty cash, it provides a clear audit trail of the cash spent"
What do you like best about Pluto?

The availability of the Statement at the end of the month and the ability to show all company cash that has not yet been spent but is witheld by employees Review collected by and hosted on G2.com.

What do you dislike about Pluto?

The inability to provide the company cash balance at the end of each month on the issues Bank statement Review collected by and hosted on G2.com.

Waqar A.
WA
Marketing
Mid-Market (51-1000 emp.)
"A seamless solution for managing business spending and employee cards"
What do you like best about Pluto?

Pluto has made expense management incredibly simple and efficient for our team. The platform’s real-time visibility into transactions helps us stay in full control of spending across departments. I especially appreciate how easy it is to issue and manage virtual and physical cards instantly. The approval workflows and budget controls are very intuitive, saving us countless hours of manual work. Integration with accounting systems like Xero and QuickBooks is smooth, and customer support is highly responsive whenever assistance is needed. Review collected by and hosted on G2.com.

What do you dislike about Pluto?

There’s not much to dislike, but it would be great if Pluto offered more advanced analytics dashboards for expense categorization and trend analysis. The mobile app could also benefit from a few extra features for managers, such as quick budget edits or live expense summaries. Other than that, the experience has been excellent. Review collected by and hosted on G2.com.

Verified User in Government Relations
AG
Mid-Market (51-1000 emp.)
"Effortless Card Usage Makes Life Easy"
What do you like best about Pluto?

Ease of transaction and uploading methods Review collected by and hosted on G2.com.

What do you dislike about Pluto?

Nothing here to dislike, it ease the job Review collected by and hosted on G2.com.

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