What do you like best about Plutio?
The interface looks good, modern design
They do offer the possibility to have a white-label portal, which is a good thing for many businesses
But with all the cons, it's hard to choose Plutio unless you don't care much about the details or you just need one or two features from it that you can probably find for free using other companies like Trello for project management Review collected by and hosted on G2.com.
What do you dislike about Plutio?
We decided to migrate to Plutio because of the number of features and customizations that this software offers. But unfortunately, a lot of features do not work correctly. And not so intuitive as it appears.
We only used it for a few days, and we were testing to see if it is what we need.
I think there is still a lot to improve, we have seen several bugs, and several essential features are missing to call it all in one, like HR, payroll reports, accounting, and expenses.
At first, I had mixed feelings. One of our team's reasons to give up Plutio is that Plutio's customer service is not good. We still have not received any responses to our support requests sent out five days ago. I was advised not to ask any support-related questions on the Facebook group.
Among the things that I think Plutio needs to improve: are Localization issues, adding shortcuts, so you don't need to click several times like checking tasks details from the dashboard, improving the chat (which is extremely buggy) [good luck sending a screenshot to your team mate], the way how the PDF looks on email, and a lot of other minors issues that I think got accumulated over time.
In our Dashboard, there is an error message showing for days, still no feedback from Plutio support.
I understand that making software that meets all business requirements, from invoicing to project management, is not an easy thing; Plutio is a small team trying to compete with giants. I see it as a demo product, and I think they should have continued to improve it before releasing it or adding more developers behind it.
I am doing this review so that other customers have an idea before buying the product. I wish Plutio all the success, but let's be honest, there is still a lot of work to do. Review collected by and hosted on G2.com.