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JH

James H.

Head of HR and Operations

Mid-Market (51-1000 emp.)

8/15/2025

"Long term Plumm user for SME"

5/5

What do you like best about Plumm?

Wellbeing, performance, learning, payroll, recruitment etc, etc, all in one system. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

You need to get used to the admin settings, but the team are great at providing fast support as needed. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for sharing your experience with Plumm! We’re glad to hear that having wellbeing, performance, learning, payroll, and recruitment all in one system is adding value for you, and that our therapy and executive coaching support meets your needs without compromising the quality of the HRIS. We appreciate your feedback on the admin settings, and it’s great to know our team’s fast support has helped make the transition smoother.

GC

Georgina C.

Business Support Administrator

Small-Business (50 or fewer emp.)

5/7/2025

"Very helpful and efficient"

4/5

What do you like best about Plumm?

The team are really helpful and efficient with their responses. I also found it was really easy to use the live chat function and set up an implementation call. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

Nothing at present. As a team we haven't yet used all aspects of Plumm. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for your feedback! We’re glad to hear that our team has been helpful and efficient in supporting you, and that the live chat and implementation call made your experience even easier.

It’s great to know that Plumm is helping you transition your holiday and leave tracking from Excel, and that the setup process was smooth. We're excited for you to continue exploring the platform and are here to support you as you unlock even more of its features!

OW

Oliver W.

Director

Small-Business (50 or fewer emp.)

8/12/2025

"Great usability, lots of cool features and add ons, competitively priced"

4/5

What do you like best about Plumm?

Great usability, lots of cool features and add ons

integration and adding users is easy Review collected by and hosted on G2.com.

What do you dislike about Plumm?

Nothing that comes to mind

customer support was a bit slack but its only as my account manager had left and it was during the interim period Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for your feedback! We’re glad to hear that the usability, features, and integrations are working well for you. We appreciate your understanding during the transition period with your account manager and are committed to providing excellent support moving forward. It’s great to know that Plumm is already supporting your HR and wellbeing needs, and we’re excited for you to explore other features like ATS in the future!

IC

Ioanna C.

HR Officer

Small-Business (50 or fewer emp.)

10/3/2024

"Trustworthy partner & easy to use platform"

5/5

What do you like best about Plumm?

My favorite feature is that employees can choose their therapist based on their native language. This feature enables participants to express themselves more openly, contributing to more effective therapy sessions. Additionally, Plumm's workforce are always helpful and ready to assist with our inquiries.

I also like the new feature of seperating coaching sessions from the therapy ones as that gives employees the opportunity to better address their needs.

Very easy to use platform and personally I use it often for my therapy and coaching sessions.

Expert professionals with lots of knowledge around a variety of topics. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

The new HR feature seems to be quite overwhelming and has added too many tabs on my dashboard and the sections dont seem to be divided in a way that its easy to find what we need. I am wondering if there is way to remove the HR function from our account so that its easier to find what we are looking for. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for your detailed feedback. We’re delighted to hear how features like language-based therapist selection, separate coaching and therapy sessions, and our team’s support are making a positive impact for you and your employees. We appreciate your comments on the HR feature layout and will share this with our product team as we look at ways to make navigation clearer.

JP

Jane P.

Office Manager

Small-Business (50 or fewer emp.)

9/30/2024

"Everyone I have dealt with at Plumm has been very supportive."

5/5

What do you like best about Plumm?

I like the fact that our account manager, Sophie Morris, is just like a friend now after several years into our Plumm subscription. She and everyone else I have dealt with at Plumm has always been supportive and readily available. Customer support is amazing and the number of features is very comprehensive. I also feel the dashboard is extremely intuitive. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

I'm not sure there are any downsides. I did try to get a online therapist chat once, but because of the time zone the therapist was in, I didn't hear back for a while, but I guess I could have mentioned this to our account manager and an alterntive would have been found. Review collected by and hosted on G2.com.

What problems is Plumm solving and how is that benefiting you?

I know that we have a really good 80% uptake at GuyKat and although the mental health areas are confidential, I do know that we used up all of our video therapy sessions and had to add more in our first year, so I feel this has been a really good benefit to our staff. I am yet to implement the HR functions, as we are using Breathe HR at the moment, but I fully intend to roll this over to Plumm in the near future and have already been given a walk through of the benefits. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for your kind words. We’re so pleased to hear how valued our team’s support have been, and that Plumm’s features and intuitive dashboard are making a positive impact. We appreciate your note on therapist availability and will keep working to improve access across time zones. It’s great to know the platform has been so well received at GuyKat, and we look forward to supporting you as you explore more of Plumm’s HR functions.

GS

Gabriela S.

Culture Lead

Mid-Market (51-1000 emp.)

9/30/2024

"Plumm: A Game-Changer for Employees' Mental Wellbeing and Personal Growth"

4/5

What do you like best about Plumm?

What I llike about Plumm is the flexibility it offers. Employees can choose from a wide range of self-care content—like webinars, meditations, and guided journaling—so they have the freedom to engage in wellbeing activities that suit their schedule. The fact that employees can anonymously access therapy also helps break down the stigma that sometimes surrounds mental health in the workplace. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

One thing I do miss is a more integrated team feature that allows admins to get insights into overall team wellbeing trends (although this is something the team is already working on and improving). Review collected by and hosted on G2.com.

What problems is Plumm solving and how is that benefiting you?

Plumm is addressing several key challenges around mental health and wellbeing in the workplace, and its impact has been incredibly beneficial. One major problem it solves is the accessibility of mental health support. Traditionally, finding professional help can be time-consuming, expensive, or limited by geography, but Plumm makes it easy for employees to access therapists and coaches regardless of their location or schedule. This ease of access encourages more people to seek the support they need when they need it, which can often prevent small issues from becoming larger ones. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for your thoughtful feedback. We’re glad Plumm’s flexibility, range of wellbeing content, and anonymous therapy options are helping to make support more accessible and reduce stigma. We appreciate your note on team wellbeing insights and will continue refining this area to better support organisations.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/12/2024

"Invaluable platform that I am privileged to have access to!"

5/5

What do you like best about Plumm?

Accessibility of it, therapy/coaching sessions. Particularly like how I have been matched to a therapist based on the area I am seeking help in. It has always gone very successfully for me, and the therapists have been excellent. I think without the pre-questions/"chat therapist", it would be really difficult/overwhelming to find someone who was right for me. I also like that I am able to specify the time of day and pick my slot - the flexibility is really important to me. I have also used EMMA a bit for quick answers and have found that helpful! The email notifications/newletters are great too, perfect amount for session reminders, and also not too frequent when pushing information/content so I don't get overhwhlemed/annoyed with notifications. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

Some usability issues, sometimes I find it difficult to access my messages with my therapist, and also I have had some issues with the booking system - it's awfully easy to accidentally pick the wrong day, and after that is booked, difficult to edit/move the slot. E.g. I have accidentally booked my session on the same day (because that is the default), and those sessions cannot be moved because you cannot move them within 24hrs of the session happening. A 15 minute period after booking where I can edit the session would be great here, just to account for human error! Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for your feedback! We’re pleased to hear that the flexibility of the platform and the therapist matching process have been helpful in your journey. We also appreciate your input on the booking system and message access, we're focused on improving those areas to make your experience even better. It’s great to know that working on your personal growth through Plumm is benefiting both your wellbeing and work performance.

TT

Toma T.

HR Manager

Mid-Market (51-1000 emp.)

1/7/2025

"HR software with people- first approach"

5/5

What do you like best about Plumm?

Plumm is different! It's all in one HR platform, with mental health support, powered by AI. It's innovative, forward thinking, unique and well needed in today's fast- paced world we live in. Plumm's team is excellent; young minded individuals who live and breathe company values and mission. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

A few operational features are yet to be developed so it's difficult to understand the final result. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for your insightful feedback! We’re thrilled to hear that Plumm’s all-in-one approach and mental health support are making a positive impact. It’s great to know that our team’s energy and commitment to our mission are resonating with you. We understand that some operational features are still in development, and we appreciate your patience as we work to refine and expand the platform. We’re glad that Plumm is helping save time, enhance employee wellness, and support company culture, these are at the heart of what we strive to deliver.

LL

Laura L.

Senior Manager, Total Rewards

Mid-Market (51-1000 emp.)

10/3/2024

"Plumm: A User-Friendly Approach to Mental Health"

5/5

What do you like best about Plumm?

We appreciate Plumm's ease of use and the range of languages available, making it accessible to our global team. The platform’s AI and additional features, like soundscapes and the app, provide flexible support, helping employees prioritize their well-being efficiently. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

While we've had a positive experience with Plumm, more live webinar options across different time zones would better accommodate our diverse team. This small adjustment would make the sessions more accessible to all employees. Review collected by and hosted on G2.com.

What problems is Plumm solving and how is that benefiting you?

Plumm has improved our mental health strategy by making resources accessible in multiple languages, providing timely AI-driven support, and offering flexible tools like soundscapes and webinars. This inclusivity and convenience empower employees to prioritize their mental well-being, fostering a healthier, more engaged workforce. Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for sharing such thoughtful feedback. We’re delighted Plumm’s accessibility, multilingual support, and wellbeing tools are making a positive impact for your global team. We appreciate your suggestion for more live webinars across time zones and will explore ways to make sessions even more accessible.

MN

Melody N.

People Coordinator

Mid-Market (51-1000 emp.)

10/31/2024

"I absolutely love Plumm!"

5/5

What do you like best about Plumm?

I love that Plumm offers so many different tools to support mental health. One tool may help once person whereas a different tool could help someone else. There's something for everyone. Review collected by and hosted on G2.com.

What do you dislike about Plumm?

I dont dislike Plumm, I just wish that the courses and resources where updated more regularly. It would be nice to have more resouces Review collected by and hosted on G2.com.

Response from Plumm of Plumm

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Thank you for your thoughtful feedback. We’re so pleased Plumm’s range of mental health tools is making a real difference for your team, and we appreciate your suggestion on updating resources more regularly, it’s something we’re working on to better support you.