UM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

6/25/2021

"Great experience"

5/5

What do you like best about Plumb5?

Interactive dashboards and extensive features Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

A bit slow sometimes, otherwise great software Review collected by and hosted on G2.com.

RV

rahim v.

Exe-Online Marketing

Real Estate

Enterprise (> 1000 emp.)

4/20/2017

"Plumb5_artificial intelligence redefined"

5/5

What do you like best about Plumb5?

Lead Management System, Real Time Engagement are best for us. LMS help us to track the leads comes in for us and to know how effectively is the follow up is done by our sales team. Real Time Engagement app, gives us quality leads. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

It should be little more user friendly. To use Most of its engagement tools, we required training and have to know little on HTML language. Review collected by and hosted on G2.com.

UA

Verified User in Airlines/Aviation

Small-Business (50 or fewer emp.)

2/6/2018

"worst product i have ever seen "

0/5

What do you like best about Plumb5?

i have been user for this product for 1 year when i was working for real estate company, i trusted this product and have started implementing, i see lot of problems while using the product. no training to use Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

tracking is worst, always mismatch of data, email and SMS goes only inside SPAM Review collected by and hosted on G2.com.

AV

Ajeesh V.

Senior Director & Global Head - Marketing

Small-Business (50 or fewer emp.)

3/29/2017

"Segment of One"

5/5

What do you like best about Plumb5?

Love the technology, True segment of one platform. Various widgets allow real time engagement with your online customers and their ability to treat them as an individual. This brings in possibilities of executing multiple business use cases using the tool. The best of it is its ability to unify data from various sources and bring it on to one platform. Data is a very key aspect of this product as far as we have seen and some of our customers just loved it. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

New products take time to spread its wings across the world. Very few people who can use the product wisely. This calls for P5 training and creating a lot more P5 certified partners and subject matter experts. Review collected by and hosted on G2.com.

Recommendations to others considering Plumb5:

I would highly recommend this product to others. As a seasoned marketing person having worked on the very first Unity Mail to Lyris to Unica, I see merit in the product and its ability to unify data from various sources to one single platform. Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

We have solved multiple problems using the solution. While for a few customers we have solved Lead Management, allocation and quicker time to response, while for others we have integrated with POS and bring on the data under one umbrella and for some we have solved personalised and real time engagement with online users. As a consultant we have advised customers to use this and the client responses has been amazing. This has really helped us provide more value to our customers at a low cost as compared to other products available in the market. Review collected by and hosted on G2.com.

PM

Praveen M.

Small-Business (50 or fewer emp.)

4/20/2017

"Very professional software assisting me in concept selling ! "

4.5/5

What do you like best about Plumb5?

The accuracy, the speed of the software, the flexibility in adding the parameters and fields required for the day to day work, the technical support and many more... Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

The display page in prospect management page is identifies with emails, ideally the names should have been the first identification column, followed with email address. Review collected by and hosted on G2.com.

DP

David P.

Owner

Financial Services

Small-Business (50 or fewer emp.)

9/28/2016

"Priority Funding Corporation Review of Plumb5"

4/5

What do you like best about Plumb5?

The functionality of the system is extremely user friendly. Having the ability to create templates, segment the database, send the emails and track the success is well set up. As a novice, I was able to learn the system quickly. The Followup from Shubha has been excellent. She is friendly, and listens to requests. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

There are always teething issues with new systems. We have had a few template issues over time, but these continue to be worked on and improved. Review collected by and hosted on G2.com.

Recommendations to others considering Plumb5:

I you are seeking a complete emailing and social media system that will help track clients and multiple databases then you will be very pleased with Plumb5.

Shubha has been excellent at helping implement changes, and actually suggesting helpful strategies that will enhance success. Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

Tracking the marketing to clients and increasing business from existing and new clients.

We have been able to understand where our business is coming from and implement new strategies to increase business in these areas.

We have also implemented strategies to use current website and social media to increase exposure Review collected by and hosted on G2.com.

PH

Prashanth H.

Founder & CEO

Furniture

Small-Business (50 or fewer emp.)

10/3/2016

"Invisiblebed.com review of Plumb5"

4/5

What do you like best about Plumb5?

Easy of use. All key analytics covered and presented in a visually appealing manner ! Data capactured is accurate too Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

ITs a little challenging to customize as per our requirements although I have not spent much time with the tools Review collected by and hosted on G2.com.

Recommendations to others considering Plumb5:

I wish Plumb5 team meet physically or virtually and explained if there are any new features or help us understand current features that might be useful for running our business. In the 3 years that we have been their customer this has not happened. Maybe in the future this will change. Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

We are trying to gauge the customer behavior, location and capture customer data and get more sales Review collected by and hosted on G2.com.

UP

Verified User in Professional Training & Coaching

Mid-Market (51-1000 emp.)

9/23/2016

"Web Analytics & Web Automation tool"

3.5/5

What do you like best about Plumb5?

Great value for money specially for start ups and mid segment company. Compared to Omniture or Webtrend it covers almost features & Affordable Tool.

Real time web engagement is the feature I like the most because there is high chances of conversion when a lead/repeated lead is contacted in real time and ones web behaviour is right in front of a sales agent.

The tool has other features too like CRM, email marketing, Social look up etc.

When all the data is placed in one system and there is continues flow there is much to analyse data and lot more insights. Plumb5 allows to flow data with all features combined. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

1. Customized dashboard/report is not possible with all possible filters.

2. Segmentation of data has to be improved specially for emails.

3. Great to see if SMS dashboard works. Review collected by and hosted on G2.com.

IE

Verified User in Education Management

Small-Business (50 or fewer emp.)

9/27/2016

"A comprehensive digital tool "

3.5/5

What do you like best about Plumb5?

The first thing about the tool is its simplicity. Engagement feature is another area which is quite interesting. Integrating with 3rd party websites. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

The tool is quite rigid in few areas. I would like the tool to give me a combined dashboard view with all possible filters. Generate ROI report for a campaign through various sources. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

3/21/2017

"Awesome tool for engaging the customers - Plumb5"

4/5

What do you like best about Plumb5?

We can keep on engage the customers by finding their behavior on the website. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

Is not pocket-friendly. The price has to be revised in order that more people can buy and use this. Review collected by and hosted on G2.com.