CL
Chris L.
Estimator
Small-Business (50 or fewer emp.)
"Poor Product with Terrible Support"
1/5
What do you like best about Plooto?

Plooto is useful to quickly pay vendors and sync with our accounting software. Review collected by and hosted on G2.com.

What do you dislike about Plooto?

Plooto is very clunky is does not integrate well with Quickbooks desktop. The syncing fails every 10th time and it makes an incorrect entry in the books which then needs to be corrected with a journal entry. Plooto causes far more work in the accounting system than it saves. Review collected by and hosted on G2.com.

Response from Plooto Team of Plooto
Edit edit

Hi Chris,

Thank you for taking the time to share your feedback. We're glad to hear that Plooto has been helpful in paying vendors quickly and syncing with your accounting software—that's exactly what we aim to deliver.

That said, we're truly sorry to hear about the sync failures with QuickBooks Desktop and the journal entry corrections this has caused. We understand how disruptive that is, and it's not the experience we want for you.

We'd like to look into what's causing the recurring sync issues on your account specifically. Please reach out to us at clientrelations@plooto.com so we can investigate further.

We value your partnership and are committed to making Plooto work better for you.

Kind Regards,

The Plooto Team

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"How Plooto benefits me"
5/5
What do you like best about Plooto?

streamlines payment of invoices so that I don't have to physically print cheques, get signatures, enter things in two different systems; having a history of what happened regarding a payment Review collected by and hosted on G2.com.

What do you dislike about Plooto?

reports, especially bank reconciliation reports, don't have everything that I want. I wish it was more like an actual bank statement with debits & credits all in one report sorted by date. Review collected by and hosted on G2.com.

Response from Plooto Team of Plooto
Edit edit

Hello,

Thank you for taking the time to share this!

We're glad Plooto has simplified your approval workflow and cut out the manual work around cheques and multi-system entry. On your feedback about reconciliation reports — we have passed it along to the appropriate team for further consideration.

We're grateful for your feedback and for your continued partnership.

— The Plooto Team

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Payable Processing with Minor Hiccups"
4.5/5
What do you like best about Plooto?

I really appreciate how Plooto makes the process of processing my payables seamless and almost effortless. What I like most about Plooto is the speed; tasks that used to take me half an hour can now be completed in under five minutes. It has made the entire process exponentially faster than it used to be. Review collected by and hosted on G2.com.

What do you dislike about Plooto?

I really haven't had any concerns. Actually, there is one thing: Internet e-transfers, if they expire, I have no way to resend them or reissue them, and I can't delete the payable. But I have engaged your support regarding that. Review collected by and hosted on G2.com.

Response from Plooto Team of Plooto
Edit edit

Hello,

Thank you for the review! Glad the payables processing has been largely effortless.

We are happy to hear that you were able to engage our support team to address your concerns around expired EMT payments.

We appreciate your partnership!

— The Plooto Team

Verified User in Executive Office
UE
Verified User in Executive Office
"Plooto is really usefull. However, I'd like some improvements."
4/5
What do you like best about Plooto?

Integration with QuickBooks. The information is clear. Our date is secured. Review collected by and hosted on G2.com.

What do you dislike about Plooto?

1) I don't see the credits for the suppliers or the client. I only see the invoices. To make sure I pay or request the correct amount, I have to go through all my receivables or payables to make to apply the credits before paying or requesting any payment on Plooto.

2) When I have several invoices to pay for the same supplier or client and I only select a few, I don't see the sub-total of the selected invoices.

3) When I select all invoices for the same supplier or client, I can't uncheck only a few. I have to select all invoices one by one. Review collected by and hosted on G2.com.

Sheri-Lynn C.
SC
Sheri-Lynn C.
Office Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy Navigation Makes Payables Fast and Simple"
5/5
What do you like best about Plooto?

It is very easy to navigate doing the payables is quick and easy Review collected by and hosted on G2.com.

What do you dislike about Plooto?

I wish it was easy to retrieve the payable listing for a particular pay run. Review collected by and hosted on G2.com.

Response from Plooto Team of Plooto
Edit edit

Hello Sheri-Lynn,

Thank you! Really glad payables have been quick and smooth to manage. On retrieving payable listings by pay run — we'd love to understand exactly what you're looking for so we can pass it along to the right team.

If you have a moment to share more detail, please send us a note at clientrelations@plooto.com.

We appreciate the feedback!

— The Plooto Team

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Board Approvals Made Easy—with Support for Canadian and U.S. Currency"
5/5
What do you like best about Plooto?

We can do Board approvals, and can use both Canadian and U.S. currency. Review collected by and hosted on G2.com.

What do you dislike about Plooto?

Not much - maybe that the week-long sign in doesn't work? Review collected by and hosted on G2.com.

Response from Plooto Team of Plooto
Edit edit

Hello,

Thank you for this! Glad the board approval workflow and multi-currency support have been working well for your organization.

On the sign-in session feedback — we'd love to understand this a bit better before passing it along. Could you send us a note at clientrelations@plooto.com with a bit more detail on what you're experiencing?

We appreciate your partnership!

— The Plooto Team

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Trial Experience Needs Improvement"
0.5/5
What do you like best about Plooto?

I used Plooto once to send internal payments to a vendor in Canada, and it helped me send a payment to a local vendor. Review collected by and hosted on G2.com.

What do you dislike about Plooto?

I didn't like their trial policy. They gave me a trial, and almost at the end of it, they sent me an email saying I would be charged. I forgot to cancel it, and even when I tried to cancel it afterward, they still charged me. The initial setup was just okay, not too easy. Review collected by and hosted on G2.com.

Response from Plooto Team of Plooto
Edit edit

Hello,

Thank you for sharing this. We do send a reminder notifying you of the upcoming billing, and the charge proceeded as scheduled per our standard billing terms. We appreciate the feedback and wish you all the best.

Kind Regards,

The Plooto Team.

Verified User in Program Development
AP
Verified User in Program Development
Small-Business (50 or fewer emp.)
"Easy Payment Setup and Smooth Accounting Sync"
4.5/5
What do you like best about Plooto?

I like how easy it is to set up payments, and I also appreciate that it syncs smoothly with our accounting software. Review collected by and hosted on G2.com.

What do you dislike about Plooto?

The time between approval and credit date to the vendor Review collected by and hosted on G2.com.

Verified User in Sports
CS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Easy Website Navigation and a Smooth Experience"
4.5/5
What do you like best about Plooto?

How easy it is to navigate throughout the website. Review collected by and hosted on G2.com.

What do you dislike about Plooto?

Don't like the delay in processing time. Need instant transfers and instant payments without the exorbitant fees. Review collected by and hosted on G2.com.

Response from Plooto Team of Plooto
Edit edit

Hello,

Thank you! We're glad the navigation has felt smooth and intuitive.

On processing times — the desire for faster, more affordable transfers is feedback we hear and take seriously. We appreciate you sharing this.

Thank you for your partnership.

— The Plooto Team

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Clean, Intuitive UI and Smooth QB Sync"
3.5/5
What do you like best about Plooto?

Sync with QB. Clean, intuitive user interface. Review collected by and hosted on G2.com.

What do you dislike about Plooto?

Nothing disliked about Plooto. Everything was satisfactory Review collected by and hosted on G2.com.

Response from Plooto Team of Plooto
Edit edit

Hello,

Thank you for the feedback! We're glad the UI and QuickBooks sync have been working smoothly for you. We appreciate you taking the time to share your experience.

— The Plooto Team