# Top 10 Evly Alternatives & Competitors

(22)4.9 out of 5

Based on G2 reviews, Evly is often evaluated alongside top-rated alternatives that vary by use case, pricing, and features. In most cases, users compare alternatives based on reliability and ease of use.   
 The best overall alternative to Evly is [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews), rated ~4.3 stars on G2 from 6660+ reviewers. It is frequently praised for customer support and helpful. Other well-known alternatives to Evly are: 
- [Fin](https://www.g2.com/products/fin/reviews) – known for helpful and efficiency (G2 star rating ~4.5)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) – highly rated for efficiency and helpful (G2 star rating ~4.4)
- [Front](https://www.g2.com/products/front/reviews) – offers team collaboration and communication (G2 star rating ~4.7)
- [Tidio](https://www.g2.com/products/tidio/reviews) – best suited for teams that need helpful and chatbots (G2 star rating ~4.6)

 Browse top options below. Based on G2 review data, Evly is most commonly used in industries like [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Help Desk Software](https://www.g2.com/categories/help-desk), [Contact Center Software](https://www.g2.com/categories/contact-center). Compare user ratings by vertical to find the best fit.

[Get Price](/products/evly/software_advice_form_fill/new)

## Top 10 Alternatives to Evly Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Evly stacks up to the competition, check reviews from current & previous users in industries like Retail, Leisure, Travel & Tourism, and Logistics and Supply Chain, and find the best product for your business.

[![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source)

Sponsored

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G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.

[
Learn More
](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png "Product Avatar Image")
](https://www.g2.com/products/zendesk-for-customer-service/reviews)

[
Zendesk for Customer Service
](https://www.g2.com/products/zendesk-for-customer-service/reviews)

By [Zendesk](https://www.g2.com/sellers/zendesk)

[

4.3/5(7,016)

](https://www.g2.com/products/zendesk-for-customer-service/reviews#reviews)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Reviewers say compared to Evly, Zendesk for Customer Service is:

Slower to reach roi

Categories in common with Evly:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Customer Service Automation
](/categories/customer-service-automation)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image")
](https://www.g2.com/products/fin/reviews)

[
Fin
](https://www.g2.com/products/fin/reviews)

By [Intercom, Inc.](https://www.g2.com/sellers/intercom-inc)

[

4.5/5(3,901)

](https://www.g2.com/products/fin/reviews#reviews)

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to Evly, Fin is:

Slower to reach roi

Categories in common with Evly:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Customer Service Automation
](/categories/customer-service-automation)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png "Product Avatar Image")
](https://www.g2.com/products/talkdesk/reviews)

[
Talkdesk
](https://www.g2.com/products/talkdesk/reviews)

By [Talkdesk](https://www.g2.com/sellers/talkdesk)

[

4.4/5(2,569)

](https://www.g2.com/products/talkdesk/reviews#reviews)

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Reviewers say compared to Evly, Talkdesk is:

Slower to reach roi

Categories in common with Evly:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Customer Service Automation
](/categories/customer-service-automation)

[![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source)

Sponsored

G2 Advertising

Get 2x conversion than Google Ads with G2 Advertising!

G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.

[
Learn More
](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/51ec513e6ad628878d6541b01b22ba4c/front.png "Product Avatar Image")
](https://www.g2.com/products/front/reviews)

[
Front
](https://www.g2.com/products/front/reviews)

By [Front App](https://www.g2.com/sellers/front-app)

[

4.7/5(2,507)

](https://www.g2.com/products/front/reviews#reviews)

Product Description

Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

Reviewers say compared to Evly, Front is:

Slower to reach roi

Categories in common with Evly:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Customer Service Automation
](/categories/customer-service-automation)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/bfc6540ec12016f4e1bebfc7c9c1030e/tidio.png "Product Avatar Image")
](https://www.g2.com/products/tidio/reviews)

[
Tidio
](https://www.g2.com/products/tidio/reviews)

By [Tidio](https://www.g2.com/sellers/tidio)

[

4.6/5(1,959)

](https://www.g2.com/products/tidio/reviews#reviews)

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to Evly, Tidio is:

Slower to reach roi

Categories in common with Evly:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Customer Service Automation
](/categories/customer-service-automation)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/927f66d37532def5fb7c634b71671819/nice-cxone.jpg "Product Avatar Image")
](https://www.g2.com/products/nice-cxone/reviews)

[
NICE CXone
](https://www.g2.com/products/nice-cxone/reviews)

By [NiCE](https://www.g2.com/sellers/nice)

[

4.3/5(1,730)

](https://www.g2.com/products/nice-cxone/reviews#reviews)

Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Reviewers say compared to Evly, NICE CXone is:

Slower to reach roi

Categories in common with Evly:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Customer Service Automation
](/categories/customer-service-automation)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png "Product Avatar Image")
](https://www.g2.com/products/genesys-cloud-cx/reviews)

[
Genesys Cloud CX
](https://www.g2.com/products/genesys-cloud-cx/reviews)

By [Genesys](https://www.g2.com/sellers/genesys)

[

4.4/5(1,558)

](https://www.g2.com/products/genesys-cloud-cx/reviews#reviews)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Reviewers say compared to Evly, Genesys Cloud CX is:

Slower to reach roi

Categories in common with Evly:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Customer Service Automation
](/categories/customer-service-automation)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/543df0ee6278656fac002231c4ddf46a/hiver-in-gmail.png "Product Avatar Image")
](https://www.g2.com/products/hiver-in-gmail/reviews)

[
Hiver in Gmail
](https://www.g2.com/products/hiver-in-gmail/reviews)

By [Hiver](https://www.g2.com/sellers/hiver-bd5d22b3-3d5d-4b36-90d9-e569926f1908)

[

4.6/5(1,283)

](https://www.g2.com/products/hiver-in-gmail/reviews#reviews)

Product Description

Hiver in Gmail transforms Gmail into a full-fledged helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests faster, all without leaving their inbox.

Reviewers say compared to Evly, Hiver in Gmail is:

Slower to reach roi

Categories in common with Evly:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Customer Service Automation
](/categories/customer-service-automation)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/dcff9843c01cc56ba08d3a75c73a77ea/gladly.png "Product Avatar Image")
](https://www.g2.com/products/gladly/reviews)

[
Gladly
](https://www.g2.com/products/gladly/reviews)

By [Gladly](https://www.g2.com/sellers/gladly)

[

4.7/5(1,114)

](https://www.g2.com/products/gladly/reviews#reviews)

Product Description

Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels, balancing technology and human connection. Learn more at gladly.ai.

Reviewers say compared to Evly, Gladly is:

Slower to reach roi

Better at meeting requirements

Categories in common with Evly:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Customer Service Automation
](/categories/customer-service-automation)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png "Product Avatar Image")
](https://www.g2.com/products/teamsupport/reviews)

[
TeamSupport
](https://www.g2.com/products/teamsupport/reviews)

By [TeamSupport](https://www.g2.com/sellers/teamsupport)

[

4.4/5(891)

](https://www.g2.com/products/teamsupport/reviews#reviews)

Product Description

TeamSupport: Customer Satisfaction, Streamlined TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultimately improves customer satisfaction.

Reviewers say compared to Evly, TeamSupport is:

Slower to reach roi

Categories in common with Evly:

[
AI Customer Support Agents
](/categories/ai-customer-support-agents)[
Customer Service Automation
](/categories/customer-service-automation)

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