I like the simplicity. Plivo has a lot of docs, integration libraries and ways to use in business and life scenarios. And this makes it awesome tool for everyday tasks (like call forwarding) and for real business cases (like complex ivrs and so on) Review collected by and hosted on G2.com.

It not related to Plivo, but sometimes there are issues with sms A numbers, ability to change call A numbers, but it's all about call providers, and service cannot be responsible for that. Btw Plivo tries to resolve such issues as soon as possible. And (as a wish) I would like to see mobile friendly layout of their website someday ) Review collected by and hosted on G2.com.

Easy and seamless integration for APIs with a good user interface. Review collected by and hosted on G2.com.

Needs to define a robust roadmap to align with some of the advanced features offered by its competitors such as Twilio. Review collected by and hosted on G2.com.

The restful APIs are of great help in terms of integration, it can easily integrate and use as messaging platform. Review collected by and hosted on G2.com.

Strict TRAI guidelines and policies sometimes do affect the business. But I guess its also necessary for compliance Review collected by and hosted on G2.com.

Plivo has simple APIs that we can develop against. It allows us to send links via text to customers as a familiar way for them to pay using our eCommerce system. The Plivo dashboard is easy to access and use. Review collected by and hosted on G2.com.

Not really a downside, but there could be a slight improvement in the ability to see the breakdown of how texts are charged. Review collected by and hosted on G2.com.

Very easy API and reliable SMS/voice delivery Review collected by and hosted on G2.com.

Poor enterprise support for complex 10DLC Review collected by and hosted on G2.com.

Technology infrastructure, reliability, ease of use Review collected by and hosted on G2.com.

Everything is fine with Pilvo, no any concerns Review collected by and hosted on G2.com.

We have been using Plivo for our IB Toll-free services for a year in a few countries, and their call flow is really good. Their rates are a plus too.We have not faced issues with them so far. Would recommend them to everyone who is looking for similar services Review collected by and hosted on G2.com.

Haven't observed anything negative so far Review collected by and hosted on G2.com.

The platform is straightforward to set up, manage, and maintain. Review collected by and hosted on G2.com.

Nothing really. I don't have any complaints directly related to Plivo. The only issue I had was not all carriers accept the same sms text formatting i.e. sending hyperlinks or domain names in a text message, but I think this is out of scope for Plivo. Maybe Plivo has an opportunity here to better educate its users on this topic? Other than that, I've had no issues. Review collected by and hosted on G2.com.

Easiest implementation we've experienced so far, and the service has had little to no downtime I've experienced to this point. Every service they've advertised works as they say it will. Review collected by and hosted on G2.com.

It was hard to get an account. It took us months to be able to access the service. Review collected by and hosted on G2.com.

The API is easy to implement, and the documentation is easy to browse and learn. Review collected by and hosted on G2.com.

The price for the Voice APIs and SMSs is high Review collected by and hosted on G2.com.