AW
anna w.
RMA
Enterprise (> 1000 emp.)
"Orchestrating Observability"
5/5
What do you like best about Pliant?

I can wrap the mindless busy work that's too crucial to give to the interns in Pliant workflows, and the requesting user can now just use an Automation Center tile to kick it off instead of emailing me. Review collected by and hosted on G2.com.

What do you dislike about Pliant?

I wish they had more prebuild workflows or sequences I could just grab and edit and publish. They have some, but I WANT MORE!

I wish they had more prebuild workflows or sequences I could just grab and edit and publish. They have some, but I WANT MORE! Review collected by and hosted on G2.com.

Ray H.
RH
Ray H.
Director of DevOps
Small-Business (50 or fewer emp.)
"Pliant is a superb online tools for DevOps Automation."
5/5
What do you like best about Pliant?

Pliant provided support for the entire process, and this made the adoption of Pliant easy for my company. Review collected by and hosted on G2.com.

What do you dislike about Pliant?

Pliant needs better integration with tools like Angular and React to allow for custom user portals to better help guide users to the workflows they need to use for a specific task. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"The Goldilocks of Automation"
5/5
What do you like best about Pliant?

We have a dev mindset here and pride ourselves on coding out of any problem. A lot of our folks were hesitant to use a tool, but Pliant is really a mix of no code and code - it's not overly complex and it's not over simple either...like the three little bears Review collected by and hosted on G2.com.

What do you dislike about Pliant?

Pliant doesn't promote the fact that it's not just some tool enough. The fact is a lot of these orchestrators are built for really non-technical people. Pliant does that too, but it really is the best and most capable replacement for code that I've been able to find out there Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Enterprise (> 1000 emp.)
"Love the solution"
4.5/5
What do you like best about Pliant?

After building the first few workflows with Pliant, every time we are on an escalation bridge and we got to resolution, there are always a few items in the notes that basically say "We need to Pliant this or that." Once we started capturing a few of the basic things that our SREs did on a day-to-day basis, we came to love the power of the system. We can take what used to be a bunch of poorly written Confluence run books, and wrap them in workflows that our L1/L2 team can use. Review collected by and hosted on G2.com.

What do you dislike about Pliant?

I really wish the system has a better concept of inventory and devices. Today we use it along with ServiceNow, but ServiceNow can be clunky as it tries to do too much for basic tasks. I am told some basic inventory capability is coming soon, so this may be a non-issue soon. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Orchestration made easy"
4.5/5
What do you like best about Pliant?

I love that I can build services with a single click and easily tap into different platforms from one place. Review collected by and hosted on G2.com.

What do you dislike about Pliant?

I wish it shipped with more workflows out of the box, not just integrations. Review collected by and hosted on G2.com.

Arielle M.
AM
Arielle M.
People Experience Coordinator
Mid-Market (51-1000 emp.)
"Awesome automation that offers tons of control"
4.5/5
What do you like best about Pliant?

The access control is killer. I can give someone on my team a role that's limited to literally one action in one API. Gives me total control without having to do everything myself. Review collected by and hosted on G2.com.

What do you dislike about Pliant?

I wish I could grant temporary access that expires. Review collected by and hosted on G2.com.

BP
Breanne P.
Manager of Community Support
Mid-Market (51-1000 emp.)
"A good blend of texhnical and ease of use"
5/5
What do you like best about Pliant?

It's easy enough to use but not so simple that it can't do everything we need as a business. Review collected by and hosted on G2.com.

What do you dislike about Pliant?

They don't share pricing online which was a little frustrating early on. The team got me what I needed quickly though. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Pliant on the AWS marketplace made this so easy"
4.5/5
What do you like best about Pliant?

The API gateway they have makes this tool so much more valuable than some of the other solutions out there. We found pliant in the marketplace to automate some network config and now i'm using it build and package my own APIs. Review collected by and hosted on G2.com.

What do you dislike about Pliant?

Their free version has these guides that really help with onboarding, but when we upgraded to their starter edition they went away. Would really like having them as an option. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Best integrations coverage on the market. Period."
5/5
What do you like best about Pliant?

Hands-down, their integrations. They have connectors with a huge amount of vendors and theyguarantee that they'll get any others they don't already have when I need them. Review collected by and hosted on G2.com.

What do you dislike about Pliant?

They have a free version but you can't (or I don't know how to) upgrade myself like with a card. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Positive experience"
4.5/5
What do you like best about Pliant?

I like that IBM offers Pliant, its a powerful and the buying process is so much easier Review collected by and hosted on G2.com.

What do you dislike about Pliant?

When I bought Pliant I didn't realize they had this partnership. Would have been helpful for procurement. Review collected by and hosted on G2.com.