HK
Heidi K.
IT Systems Manager
Mid-Market (51-1000 emp.)
"Ease of use on the shop floor."
4/5
What do you like best about Plex Smart Manufacturing Platform?

Intuitive screens for shop employees in a manufacturing environment. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

So many settings and permissions on the setup side. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...
Edit edit

Hi Heidi, thank you for taking the time to leave us a review. It's great to hear that Plex's intuitive screens have been a positive feature for your shop employees. We appreciate you sharing your experience.

NA
Nick A.
Enterprise (> 1000 emp.)
"Good Experience"
4/5
What do you like best about Plex Smart Manufacturing Platform?

I like that it is an all in one software package Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

I don't feel like all the modules are completely set up. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...
Edit edit

Hi Nick - we appreciate you taking the time to leave us a review. We're happy to hear that you're enjoying Plex's all in one software package. We appreciate your feedback.

SW
Sam W.
Mid-Market (51-1000 emp.)
"Long time Plex User"
3.5/5
What do you like best about Plex Smart Manufacturing Platform?

All the plants are on the same system, it much easier to move between Plants. The Production module is very impresive Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

Time for Bug fixes, and some of old data structure from early years causes issues from time to time Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...
Edit edit

Hi Sam - thank you for taking the time to leave us a review. We're so glad to hear that our software is making it easier to move between plants. We appreciate your feedback.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Huge upside Potential"
3.5/5
What do you like best about Plex Smart Manufacturing Platform?

I feel the interface is very easy to learn for a new user. It help to process all the compenents of a supply chain starting from order to delivery. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

After the acquisition the response time of the support team has increased and it has led to delay in decision making. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...
Edit edit

Thank you for taking the time to leave us a review. It's great to hear that the interface has been easy for new users to learn. Your feedback is appreciated.

CI
Carlos I.
Pre-sales support administrator.
Mid-Market (51-1000 emp.)
"Best tracking and processing tool"
4/5
What do you like best about Plex Smart Manufacturing Platform?

I like the simplicity it has on the user interface. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

Some features, like the open dialog boxes, could be more significant. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...
Edit edit

Hi Carlos - we appreciate you taking the time to leave us a review. We're glad to hear that you have been enjoying Plex and that the tracking and processing tool has been helpful. Thank you for sharing your experience.

AN
Aravind N.
Plex Champion
Mid-Market (51-1000 emp.)
"Fantastic!"
4.5/5
What do you like best about Plex Smart Manufacturing Platform?

The most valuable part is the user-friendliness and Community support. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

The high cost associated with even small upgrades from Technical Services Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...
Edit edit

Hi Aravind - thank you for taking the time to leave us a review. We're glad to hear that you have had a good experience with Plex's Community support and user-friendliness.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"having the ability to customize how plex works for me makes it the best ERP system i have ever used."
5/5
What do you like best about Plex Smart Manufacturing Platform?

The most helpful part of plex for me is the settings manager. Being able to go in and customize each module to work how we need it to work. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

I find the lack of not having explanations in a lot of the setup tables or give some examples of how to set up certain things Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...
Edit edit

We appreciate you taking the time to leave us a review. We're glad to hear that the settings manager has been a helpful aspect of the Plex Smart Manufacturing Platform. We appreciate your insight.

Bill B.
BB
Bill B.
IT Manager
Small-Business (50 or fewer emp.)
"Plex Rocks!"
5/5
What do you like best about Plex Smart Manufacturing Platform?

Plex has almost everything. The depth of the functionality is comprehensive. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

The biggest minor downside is that _ sometimes we need to save our own data and _ it is necessary to use another resource. Review collected by and hosted on G2.com.

Response from Diana Robbins of Plex Smart Manufacturing...
Edit edit

Hi Bill - We appreciate you taking the time to leave us a review. We're glad to hear that Plex is helping your business and you are finding value in the extensive functionality. Thank you for sharing your experience.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Very reliable system"
4/5
What do you like best about Plex Smart Manufacturing Platform?

I like that the platform is a website based system. We can login from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

I believe that the system should allow manufacturers to turn off the serial numbers. Having that as a mandatory feature really didn't make sense, particularly for us. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...
Edit edit

We appreciate you taking the time to leave us a review. We're so glad to hear that our software has been reliable for you. We'll pass your feedback about the mandatory serial numbers on to our team. As we're always looking for ways to improve, your feedback is appreciated.

FF
Frank F.
Sr. Manager of S&OP and Manufacturing Systems
Mid-Market (51-1000 emp.)
"Plex makes a Huge Impact for Arrow Fabricated Tubing"
5/5
What do you like best about Plex Smart Manufacturing Platform?

Plex is a fully integrated MES that meets our needs. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

Nothing; Plex MES meets our specific needs. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...
Edit edit

Hi Frank! We really appreciate that you took the time to leave a review for Plex.