Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Its a well developed system, its can be a bit tedious."
3.5/5
What do you like best about Plex Smart Manufacturing Platform?

The best features is how well the data linkages are made. It can be a bit difficult at first to understand how the data is structured. But once you get a handle on it you can do some pretty good stuff. Once you get a ticket going and you get linked with a good support person. They are pretty responsive and have good amount of expertise. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

This software seems to really like process flows that are able to be acheived in single operations. Or what I would a linear flow. If you product has multiple production flows it may be challanging. Its also not the best when you have a business model where you don't do any operations. Think 3rd party warehousing and distibution. Where your 3rd party uses a different ERP and you still need to ASN shipments. But not really a deal breaker. The integration if you don't take your time can be pretty rough but thats with any ERP. Review collected by and hosted on G2.com.

RW
Ron W.
Mid-Market (51-1000 emp.)
"PLEX is great when running well, but minor continue to crop up for seemingly no reason."
4.5/5
What do you like best about Plex Smart Manufacturing Platform?

We love that almost everything we do, most of our company processes can be done on one platform. EDI between customers and suppliers is handled in PLEX/iConnect, and the Document Control system being built in is a large value-add for us - these are things we would be paying for separately in the past. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

Account management and support teams seem to have been downsized since the acquisition by Rockwell Automation. It seems like they reduced staff to become more attractive for purchase and then never really re-staffed the customer-facing departments. This has adversely affected getting problems solved or add-ons ordered, which has my ownership team asking questions about the long-term viability.. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...

Hi Ron - thank you for taking the time to leave us a review. We're glad that your company processes can now be done on one platform. We appreciate your feedback!

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Plex as a Business Analyst"
4/5
What do you like best about Plex Smart Manufacturing Platform?

Very vast capabilities improving business operations at many levels. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

Certain things do not always work as intended, and the support help does not always provide a solution. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Good System on the verge of being great"
3.5/5
What do you like best about Plex Smart Manufacturing Platform?

The customizability of the modules and setup. We can develop our own system within the Plex Cloud and be able to make impactful changes without rolling out updates to every PC. The ability to do this all on the cloud is a huge win for Plex. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

Sometimes certain features that should be obvious just arent available for us. Certain issues with the SPC module and things that were simple in Plex classic are more difficult to use in UX Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...

We appreciate you taking the time to leave us a review! We're glad that you are enjoying Plex's module customizability.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"I haven't tried much ERP systems to compare, but I do know that PLEX is a really good one."
5/5
What do you like best about Plex Smart Manufacturing Platform?

I love how easy is to create a forecast in Demand Caster and then push it into PLEX. I also love the interface. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

I would like if we could connect spreadsheets with PLEX, so we could refresh sales information, purchasing information, jobs information, etc. just with one click. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"My Plex Experience"
5/5
What do you like best about Plex Smart Manufacturing Platform?

I like the fact that PLEX puts everything in one place. It is a multi-faceted functioning ERP system with it's own self contained modules for every aspect of your operation. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

I do not have any dislikes at the moment. :) Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Long Time (15+ year) User/Admin"
3/5
What do you like best about Plex Smart Manufacturing Platform?

Easy to learn/train, intuitive interface, Quality/Inventory traceability is extremely detailed, configurability makes implementation very easy, multiple options to support integration with other systems. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

Custom solutions are not as easily implemented as with other platforms. Current generation of mobile apps for use on the shop floor are not designed for speed/efficiency of material handlers and need a great deal of improvement compared to previous generation. Access management tool needs work. Review collected by and hosted on G2.com.

JC
Jenny C.
Mid-Market (51-1000 emp.)
"Great addition to our operations to get us to the next steps in the business"
4/5
What do you like best about Plex Smart Manufacturing Platform?

We went from a very antiquated system to Plex, and the automation and transaction history has been most helpful. The details in production history and inventory history has given our team the opportunity to drill down to get to the root cause of issues and solve them. We have been able to transform our business using Plex Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

When we started implementation, they were not as equipped to deal with the food and beverage industry. Processes and information were geared more toward the automotive industry, but recently there has been a big push to change/add things easier to use and implement for the food and beverage sector. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...

Hi Jenny, thank you for taking the time to leave us a review. It's great to hear that our software has helped you to transform your business. We appreciate your insight.

Emily T.
ET
Emily T.
Professional Speaker
Mid-Market (51-1000 emp.)
"Plex an ease to configure"
5/5
What do you like best about Plex Smart Manufacturing Platform?

The ease of configuration with customized reporting options, dashboards and other automatic emails to send to teams for daily and other management review. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

The lack of ease to launch some non control panel checksheets Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...

Hi Emily - thank you for taking the time to leave us a review. It's great to hear that Plex has been an ease for you to configure. We appreciate your insight.

JD
Janice D.
Enterprise (> 1000 emp.)
"Awesome Cloud ERP"
5/5
What do you like best about Plex Smart Manufacturing Platform?

Very user friendly. Manufacturing based product Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

I have no dislikes. It is all easy and friendly Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing...

Hi Janice - thank you for your review! We're glad to hear that your experience with Plex has been positive.