--- title: Plex Smart Manufacturing Platform Reviews meta\_title: 'Plex Smart Manufacturing Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Plex Smart Manufacturing Platform works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 74 scale: '5' date\_modified: '2026-08-07' parent\_category: name: ERP url: https://www.g2.com/categories/erp ---

# Plex Smart Manufacturing Platform Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Plex Smart Manufacturing Platform but has limited features.  
  
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Plex, by Rockwell Automation is a leader in cloud-delivered smart manufacturing solutions, empowering the world's manufacturers to make awesome products. The Plex Smart Manufacturing Platform includes solutions for manufacturing execution (MES), ERP, quality, supply chain planning and management, asset performance management, production monitoring, process automation and analytics to connect people, systems, machines and supply chains, enabling them to lead with precision, efficiency and agility. Our platform gives manufacturers the ability to connect, automate, track, and analyze every aspect of their business to drive transformation.

* * *

Seller
[Rockwell Automation](https://www.g2.com/sellers/rockwell-automation-2026-07-14)
Discussions
[Plex Smart Manufacturing Platform Community](https://www.g2.com/products/plex-smart-manufacturing-platform/discuss)
Languages Supported

Czech, German, English, French, Italian, Japanese, Portuguese, Slovak, Spanish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by
Dave Morfas

Show More

## Value at a Glance

Averages based on real user reviews.

### Time to Implement

8 months

### Return on Investment

27 months

[
View More Pricing Information
](https://www.g2.com/products/plex-smart-manufacturing-platform/pricing)

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## User Insights

Average based on 74 real user reviews.

Implementation Time

8 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

HK

Heidi K.

IT Systems Manager

Mid-Market (51-1000 emp.)

10/3/2022

"Ease of use on the shop floor."

4/5

What do you like best about Plex Smart Manufacturing Platform?

Intuitive screens for shop employees in a manufacturing environment. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

So many settings and permissions on the setup side. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

Customer Care is slow at responding. Review collected by and hosted on G2.com.

Show More

Response from Graceanna Johnson of Plex Smart Manufacturing...

[Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7160539/official_response/edit)

Hi Heidi, thank you for taking the time to leave us a review. It's great to hear that Plex's intuitive screens have been a positive feature for your shop employees. We appreciate you sharing your experience.

5/9/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

NA

Nick A.

Enterprise (\> 1000 emp.)

2/15/2023

"Good Experience"

4/5

What do you like best about Plex Smart Manufacturing Platform?

I like that it is an all in one software package Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

I don't feel like all the modules are completely set up. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

Scheduling and inventory Review collected by and hosted on G2.com.

Show More

Response from Graceanna Johnson of Plex Smart Manufacturing...

[Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7717785/official_response/edit)

Hi Nick - we appreciate you taking the time to leave us a review. We're happy to hear that you're enjoying Plex's all in one software package. We appreciate your feedback.

Current UserValidated ReviewerIncentivizedSource: Seller invite

SW

Sam W.

Mid-Market (51-1000 emp.)

3/2/2023

"Long time Plex User"

3.5/5

What do you like best about Plex Smart Manufacturing Platform?

All the plants are on the same system, it much easier to move between Plants. The Production module is very impresive Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

Time for Bug fixes, and some of old data structure from early years causes issues from time to time Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

Become more efficient on the shop floor with more integration into our systems Review collected by and hosted on G2.com.

Show More

Response from Graceanna Johnson of Plex Smart Manufacturing...

[Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7785067/official_response/edit)

Hi Sam - thank you for taking the time to leave us a review. We're so glad to hear that our software is making it easier to move between plants. We appreciate your feedback.

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

3/24/2023

"Huge upside Potential"

3.5/5

What do you like best about Plex Smart Manufacturing Platform?

I feel the interface is very easy to learn for a new user. It help to process all the compenents of a supply chain starting from order to delivery. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

After the acquisition the response time of the support team has increased and it has led to delay in decision making. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

I helps in integrated everything from the start to the end of the order processing. Review collected by and hosted on G2.com.

Show More

Response from Graceanna Johnson of Plex Smart Manufacturing...

[Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7864811/official_response/edit)

Thank you for taking the time to leave us a review. It's great to hear that the interface has been easy for new users to learn. Your feedback is appreciated.

Validated ReviewerIncentivizedSource: G2 invite

CI

Carlos I.

Pre-sales support administrator.

Mid-Market (51-1000 emp.)

3/21/2023

"Best tracking and processing tool"

4/5

What do you like best about Plex Smart Manufacturing Platform?

I like the simplicity it has on the user interface. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

Some features, like the open dialog boxes, could be more significant. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

Helping in maximize inventory tracking. Review collected by and hosted on G2.com.

Show More

Response from Graceanna Johnson of Plex Smart Manufacturing...

[Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7853594/official_response/edit)

Hi Carlos - we appreciate you taking the time to leave us a review. We're glad to hear that you have been enjoying Plex and that the tracking and processing tool has been helpful. Thank you for sharing your experience.

Validated ReviewerIncentivizedSource: G2 invite

AN

Aravind N.

Plex Champion

Mid-Market (51-1000 emp.)

12/16/2022

"Fantastic!"

4.5/5

What do you like best about Plex Smart Manufacturing Platform?

The most valuable part is the user-friendliness and Community support. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

The high cost associated with even small upgrades from Technical Services Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

Inventory Management and control of Logistics saves time and money! Review collected by and hosted on G2.com.

Show More

Response from Graceanna Johnson of Plex Smart Manufacturing...

[Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7504599/official_response/edit)

Hi Aravind - thank you for taking the time to leave us a review. We're glad to hear that you have had a good experience with Plex's Community support and user-friendliness.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive")
AA

Verified User in Automotive

Small-Business (50 or fewer emp.)

12/12/2022

"having the ability to customize how plex works for me makes it the best ERP system i have ever used."

5/5

What do you like best about Plex Smart Manufacturing Platform?

The most helpful part of plex for me is the settings manager. Being able to go in and customize each module to work how we need it to work. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

I find the lack of not having explanations in a lot of the setup tables or give some examples of how to set up certain things Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

They have helped solve configuration issues, turning on and off settings, label printing issues. Review collected by and hosted on G2.com.

Show More

Response from Graceanna Johnson of Plex Smart Manufacturing...

[Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7486070/official_response/edit)

We appreciate you taking the time to leave us a review. We're glad to hear that the settings manager has been a helpful aspect of the Plex Smart Manufacturing Platform. We appreciate your insight.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.")
BB

Bill B.

IT Manager

Small-Business (50 or fewer emp.)

9/30/2022

"Plex Rocks!"

5/5

What do you like best about Plex Smart Manufacturing Platform?

Plex has almost everything. The depth of the functionality is comprehensive. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

The biggest minor downside is that \_ sometimes we need to save our own data and \_ it is necessary to use another resource. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

Plex has solved 99% of our problems. Perhaps the biggest benefit (invisible) is improved visibility and coordination. Review collected by and hosted on G2.com.

Show More

Response from Diana Robbins of Plex Smart Manufacturing...

[Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7156563/official_response/edit)

Hi Bill - We appreciate you taking the time to leave us a review. We're glad to hear that Plex is helping your business and you are finding value in the extensive functionality. Thank you for sharing your experience.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages")
AF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

12/15/2022

"Very reliable system"

4/5

What do you like best about Plex Smart Manufacturing Platform?

I like that the platform is a website based system. We can login from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

I believe that the system should allow manufacturers to turn off the serial numbers. Having that as a mandatory feature really didn't make sense, particularly for us. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

The cost structure information and margins will be huge for us to have a better understanding of our business Review collected by and hosted on G2.com.

Show More

Response from Graceanna Johnson of Plex Smart Manufacturing...

[Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7496008/official_response/edit)

We appreciate you taking the time to leave us a review. We're so glad to hear that our software has been reliable for you. We'll pass your feedback about the mandatory serial numbers on to our team. As we're always looking for ways to improve, your feedback is appreciated.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

FF

Frank F.

Sr. Manager of S&OP and Manufacturing Systems

Mid-Market (51-1000 emp.)

9/20/2022

"Plex makes a Huge Impact for Arrow Fabricated Tubing"

5/5

What do you like best about Plex Smart Manufacturing Platform?

Plex is a fully integrated MES that meets our needs. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

Nothing; Plex MES meets our specific needs. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

Integrating our Quality criteria into the manufacturing process Review collected by and hosted on G2.com.

Show More

Response from Graceanna Johnson of Plex Smart Manufacturing...

[Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7120459/official_response/edit)

Hi Frank! We really appreciate that you took the time to leave a review for Plex.

Current UserValidated ReviewerSource: Seller invite

## Questions about Plex Smart Manufacturing Platform? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Plex Smart Manufacturing Platform
](https://www.g2.com/products/plex-smart-manufacturing-platform/discussions/new)

GU

Guest User
•
Last activity almost 4 years ago

How much does plex manufacturing cost?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/how-much-does-plex-manufacturing-cost)

GU

Guest User
•
Last activity over 3 years ago

How do I use Plex ERP?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/how-do-i-use-plex-erp)

[
View all Discussions
](https://www.g2.com/products/plex-smart-manufacturing-platform/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

8 months

### Return on Investment

27 months

### Average Discount

6%

[
View More Pricing Information
](https://www.g2.com/products/plex-smart-manufacturing-platform/pricing)

Plex Smart Manufacturing Platform Comparisons

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##### 
##### Plex Smart Manufacturing Platform Features

Accounting

AR Automation

Audit Trail

Budgeting / Forecasting

Back Office

Organization Management

Purchase Orders

Logistics

Inventory Reporting

Inventory Tracking / Ordering

Platform

Performance and Reliability

User, Role, and Access Management

[
View More Features
](https://www.g2.com/products/plex-smart-manufacturing-platform/features)

##### Categories on G2

[ERP Systems](https://www.g2.com/categories/erp-systems)[Discrete ERP](https://www.g2.com/categories/discrete-erp)[Quality Management (QMS)](https://www.g2.com/categories/quality-management-qms)

[ERP Systems](https://www.g2.com/categories/erp-systems)[Discrete ERP](https://www.g2.com/categories/discrete-erp)[Quality Management (QMS)](https://www.g2.com/categories/quality-management-qms)[Advanced Planning and Scheduling (APS)](https://www.g2.com/categories/advanced-planning-and-scheduling-aps)[Mixed Mode ERP](https://www.g2.com/categories/mixed-mode-erp)[Process ERP](https://www.g2.com/categories/process-erp)[Manufacturing Execution System](https://www.g2.com/categories/manufacturing-execution-system)[Industrial IoT](https://www.g2.com/categories/industrial-iot)

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