--- title: Plex Smart Manufacturing Platform Reviews meta\_title: 'Plex Smart Manufacturing Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Plex Smart Manufacturing Platform works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 74 scale: '5' date\_modified: '2026-08-07' parent\_category: name: ERP url: https://www.g2.com/categories/erp --- # Plex Smart Manufacturing Platform Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Plex Smart Manufacturing Platform but has limited features. Are you part of the Plex Smart Manufacturing Platform team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Plex, by Rockwell Automation is a leader in cloud-delivered smart manufacturing solutions, empowering the world's manufacturers to make awesome products. The Plex Smart Manufacturing Platform includes solutions for manufacturing execution (MES), ERP, quality, supply chain planning and management, asset performance management, production monitoring, process automation and analytics to connect people, systems, machines and supply chains, enabling them to lead with precision, efficiency and agility. Our platform gives manufacturers the ability to connect, automate, track, and analyze every aspect of their business to drive transformation. * * * Seller [Rockwell Automation](https://www.g2.com/sellers/rockwell-automation-2026-07-14) Discussions [Plex Smart Manufacturing Platform Community](https://www.g2.com/products/plex-smart-manufacturing-platform/discuss) Languages Supported Czech, German, English, French, Italian, Japanese, Portuguese, Slovak, Spanish, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Dave Morfas Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 8 months ### Return on Investment 27 months [ View More Pricing Information ](https://www.g2.com/products/plex-smart-manufacturing-platform/pricing) ## Top-Rated Alternatives [ ![SAP ECC](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP ECC") SAP ECC 4.2/5(946) ](https://www.g2.com/products/sap-ecc/reviews) [ ![Kinetic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kinetic") Kinetic 3.9/5(733) ](https://www.g2.com/products/epicor-kinetic/reviews) [ ![NetSuite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NetSuite") NetSuite 4.1/5(4,909) ](https://www.g2.com/products/oracle-netsuite/reviews) [ View All Alternatives ](https://www.g2.com/products/plex-smart-manufacturing-platform/competitors/alternatives) ## User Insights Average based on 74 real user reviews. Implementation Time 8 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![ankit p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ankit p.") AP ankit p. Data Specialist Mid-Market (51-1000 emp.) 4/16/2023 "Caring and helpful" 5/5 What do you like best about Plex Smart Manufacturing Platform? It gives a lot of helpful information about the enterprise it is currently deployed for. It has a great UI and a ton of various methods to sort data which is great for analyzing multiple sectors within the organization. Moreover, the data received can be easily customized so that we have only the information that is required currenlty. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? I have no issues with Plex Smart Manufacturing Platform and think it was an amazing experience to set this up for a client. It, however, has a learning curve especially for customizing data. Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Thanks to their advanced analytics, it helped our client manage their resources in a much better way, thereby cutting costs. Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7953556/official_response/edit) Hi Ankit, we appreciate you taking the time to leave us a review. It's great to hear that you've been enjoying Plex and its customization. Your feedback is appreciated! Validated ReviewerIncentivizedSource: G2 invite FD Ferris D. Mid-Market (51-1000 emp.) 2/14/2023 "Plex Manufacturing is Great When it Works" 3.5/5 What do you like best about Plex Smart Manufacturing Platform? Plex is excellent for reviewing multiple departments regarding process flow. From Purchasing to Invoicing and everything in between. Shop floor integration is easily monitored with the various reports available, which helps users easily determine where we can improve. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? The primary issues we experience with Plex are the outages during production hours. It has become increasingly frequent that the inventory menus are unavailable to users causing significant problems for our direct processes. Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Plex manufacturing is helping us solve many issues from our previous CMS system. The integration of multiple departments has helped us remove old software and use a unified platform for all users. Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7711617/official_response/edit) Hi Ferris - thank you for leaving Plex a review. We're glad that your experience with Plex has been positive. We'll pass your feedback regarding outages on to our team, as we are always looking for ways to improve. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Shamadul C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shamadul C.") SC Shamadul C. Business Process Analyst Mid-Market (51-1000 emp.) 5/17/2023 "Plex Community" 5/5 What do you like best about Plex Smart Manufacturing Platform? Plex community has to be the most helpful tool available from PLEX. I can't say I've come across a more dedicated community engaged in supporting one another. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? There isn't enough in depth documentation available for Plex UX modules. From what is available, many of these cover what I would consider higher level information. Going from classic to UX, there are also several settings/features that have lost functionality. Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Plex smart manufacturing is helping me better manage security management. Through UX role based security, it allows me to easily apply actions/permissions to users based on user positions. Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-8100871/official_response/edit) Hi Shamadul - we appreciate you taking the time to leave us a review. We're glad to hear that you have been enjoying Plex and that the Community is a valuable asset. Thank you for your insight and feedback. Validated ReviewerIncentivizedSource: Seller invite BM Barry M. Mid-Market (51-1000 emp.) 3/1/2023 "Plex is awesome!" 4/5 What do you like best about Plex Smart Manufacturing Platform? The upside is very simple. Plex allows us to consolidate all avenues of our warehouse operations. Everything from inventory control all the way down to spare equipment parts. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? I have yet to find anything to find fault in. There are pleasant surprises around every corner. The interface takes a little getting used to but nothing that we haven't overcome. Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Tracking inventory is a big one. Also, having the ability to generate scheduled preventive maintenance work orders automatically allows us to move to predictive maintenance versus preventive maintenance. Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7781096/official_response/edit) Hi Barry - thank you for taking the time to leave us a review. It's great to hear that Plex is helping to consolidate your warehouse operations and that you've enjoyed your experience thus far. We appreciate your feedback. Current UserValidated ReviewerIncentivizedSource: Seller invite RB Rishikesh B. Sr. Technical Program Manager Mid-Market (51-1000 emp.) 12/19/2022 "Good tool for all your manufacturing and engineering solutions" 4/5 What do you like best about Plex Smart Manufacturing Platform? I like the database that Plex can store. You can customize all the menus and options for your organization without any issues. It can be used by different departments such as Accounting, Engineering, Manufacturing, Supply Chain, Purchasing, Quality, Logistics, all under one app. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? The user interface is not very friendly and it takes time to navigate through the menu and get accustomed. The Classic user interface is somewhat confusing. They have improved it in the newer cloud based interface. Search option could be better. Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? I use it to access my company information related to manufacturing, parts inventory, BOMS (Bill of Material) and engineering change requests. I also use it to refer to any company wide processes. Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7510210/official_response/edit) Hi Rishikesh - thank you for leaving us a review. We're glad to hear that you've enjoyed Plex's customizable menus. We appreciate your insight. Current UserValidated ReviewerIncentivizedSource: G2 invite DM Debbie M. Mid-Market (51-1000 emp.) 3/1/2023 "Intuitive ERP Software" 4/5 What do you like best about Plex Smart Manufacturing Platform? The Security model is great, and the platform is very intuitive. We started with the Classic interface and now use UX for most processes. UX is the way to go. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? Changes and Updates need to be better communicated with all Plex customers. You have to pay extra to access Plex Education. The Customers Returns process aligns differently from what we do when processing our Returns. Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Production - Job Trace and Part Depletion Inventory - Inventory Descrapncy, cycle counts Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7778353/official_response/edit) Hi Debbie - thank you for taking the time to leave us a review. We're glad to hear that you have been enjoying Plex's intuitive platform and Security model. We appreciate your insight. Current UserValidated ReviewerIncentivizedSource: Seller invite CG Christopher G. Mid-Market (51-1000 emp.) 5/17/2023 "Best ERP Software I’ve Used" 5/5 What do you like best about Plex Smart Manufacturing Platform? How responsive the team at PLEX are and how well their system runs through the core manufacturing elements. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? The reporting could be improved and streamlined Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? It's helping us to improve our inventory visibility and understanding our scheduling requirements Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-8099919/official_response/edit) Hi Christopher - we appreciate you taking the time to leave us a review. It's great to hear that you have benefitted from Plex's responsiveness. Thank you for sharing your experience! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Mining & Metals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mining & Metals") AM Verified User in Mining & Metals Mid-Market (51-1000 emp.) 12/16/2022 "I would suggest, but with a warning that not everything works how it should." 4/5 What do you like best about Plex Smart Manufacturing Platform? Ability to customize many screens and settings. The ability to add permissions to specific functionality. I like how everything is linked together, if you change the part number or description, the change cascades through the system. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? It is very hard to get a case resolved. It seems that it gets half-read and a quarter understood. We include steps to replicate issues and it seems like PLEX does not even attempt to recreate the issue. I rarely see evidence of them testing in our PCN. Also, I don't like that the green revision history book is not available everywhere in PLEX. Most of the stock reports either don't work or do not have the filters needed. All filters shouild be on all screens. We have to have a semi complicated Excel spreadsheet that outlines what filter is available on what screen and have to make decisions on how to tag our parts in the system Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? We have access to a lot of data captured by the control panel, order log, shipping history and part list that we otherwise would not have. With that data, we can make better business decisions. That data is mostly still downloaded to Excel and then presented in a way that is useful for our business. Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7504384/official_response/edit) We appreciate you taking the time to leave us a review. We'll pass your feedback regarding case resolution on to our team. Thank you for telling us about your experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sharad C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sharad C.") SC Sharad C. Manager Management Consulting Mid-Market (51-1000 emp.) 4/7/2023 "Bring operational efficiency to manufacturing unit" 4/5 What do you like best about Plex Smart Manufacturing Platform? It's ability to integrate operational data and help track the performance KPI's It really provides seamlesss connection with the business unit operational parameters directly into system Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? It only provides data integration but does not provide presentation of the data in the form of dashboards It would be really helpful for the management to interpret data direct from the dashboard Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Continuous improvement is need of the hour and to perform analysis on frequent basis is a big challenge This platform helped collate data and analysis on regular basis which makes the task of continuous improvement easy Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7921535/official_response/edit) Hi Sharad - we appreciate you taking the time to leave us a review. It's great to hear that the ability to track the performance KPI's has been helpful to you. We appreciate your insight. Validated ReviewerIncentivizedSource: G2 invite WM Will M. Mid-Market (51-1000 emp.) 2/14/2023 "The one place to get it all done." 4.5/5 What do you like best about Plex Smart Manufacturing Platform? Having everything in one place makes it easier to manage security and allows us to streamline a lot of processes. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? Many standard features that we have come to expect in classic have been underdeveloped or been removed. Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Inventory Traceability is one of the keep components that makes plex irreplaceable to us. We used to have multi-day end-of-year inventory cycles now its less than 24 hours. Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7710480/official_response/edit) Hi Will - we appreciate you taking the time to leave us a review. We're glad to hear that our software is helping to streamline your processes. 5/9/2023 Validated ReviewerIncentivizedSource: Seller invite ## Questions about Plex Smart Manufacturing Platform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Plex Smart Manufacturing Platform ](https://www.g2.com/products/plex-smart-manufacturing-platform/discussions/new) GU Guest User • Last activity over 3 years ago How do I use Plex ERP? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-i-use-plex-erp) GU Guest User • Last activity almost 4 years ago How much does plex manufacturing cost? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-much-does-plex-manufacturing-cost) [ View all Discussions ](https://www.g2.com/products/plex-smart-manufacturing-platform/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 8 months ### Return on Investment 27 months ### Average Discount 6% [ View More Pricing Information ](https://www.g2.com/products/plex-smart-manufacturing-platform/pricing) Plex Smart Manufacturing Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0d6ccf428616c2b6e15d4988148712b/sap-ecc.png "Product Avatar Image") SAP ECC 4.2/5(946) [ Compare Now ](https://www.g2.com/compare/plex-smart-manufacturing-platform-vs-sap-ecc) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_df05e89737aa2089f72627e9e1e40923/delmiaworks-manufacturing-erp.png "Product Avatar Image") DELMIAWorks (formerly IQMS) 4.1/5(34) [ Compare Now ](https://www.g2.com/compare/delmiaworks-manufacturing-erp-vs-plex-smart-manufacturing-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_787de5bc50baeab95a838aeef47e6b6f/epicor-kinetic.png "Product Avatar Image") Kinetic 3.9/5(733) [ Compare Now ](https://www.g2.com/compare/epicor-kinetic-vs-plex-smart-manufacturing-platform) ##### ##### Plex Smart Manufacturing Platform Features Accounting AR Automation Audit Trail Budgeting / Forecasting Back Office Organization Management Purchase Orders Logistics Inventory Reporting Inventory Tracking / Ordering Platform Performance and Reliability User, Role, and Access Management [ View More Features ](https://www.g2.com/products/plex-smart-manufacturing-platform/features) ##### Categories on G2 [ERP Systems](https://www.g2.com/categories/erp-systems)[Discrete ERP](https://www.g2.com/categories/discrete-erp)[Quality Management (QMS)](https://www.g2.com/categories/quality-management-qms) [ERP Systems](https://www.g2.com/categories/erp-systems)[Discrete ERP](https://www.g2.com/categories/discrete-erp)[Quality Management (QMS)](https://www.g2.com/categories/quality-management-qms)[Advanced Planning and Scheduling (APS)](https://www.g2.com/categories/advanced-planning-and-scheduling-aps)[Mixed Mode ERP](https://www.g2.com/categories/mixed-mode-erp)[Process ERP](https://www.g2.com/categories/process-erp)[Manufacturing Execution System](https://www.g2.com/categories/manufacturing-execution-system)[Industrial IoT](https://www.g2.com/categories/industrial-iot) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best AI image generation platforms for creating high-converting ad creatives](https://www.g2.com/discussions/best-ai-image-generation-platforms-for-creating-high-converting-ad-creatives)[Which academic advising solutions are most reliable based on reviews from clinical coordinators managing rotations?](https://www.g2.com/discussions/which-academic-advising-solutions-are-most-reliable-based-on-reviews-from-clinical-coordinators-managing-rotations)[Which AR training simulator gives the most realistic scenarios for safety training?](https://www.g2.com/discussions/which-ar-training-simulator-gives-the-most-realistic-scenarios-for-safety-training) [Semrush vs SpyFu for paid search intelligence: which gives a performance marketer more to work with?](https://www.g2.com/discussions/semrush-vs-spyfu-for-paid-search-intelligence-which-gives-a-performance-marketer-more-to-work-with)[What are the best IT compliance services for mid-market deployments requiring reliable uptime and consistent performance at scale?](https://www.g2.com/discussions/what-are-the-best-it-compliance-services-for-mid-market-deployments-requiring-reliable-uptime-and-consistent-performance-at-scale)[Best cloud-based client portal platforms](https://www.g2.com/discussions/what-are-the-best-cloud-based-client-portal-platforms) [Show MoreShow Less](javascript:void(0);)