--- title: Plex Smart Manufacturing Platform Reviews meta\_title: 'Plex Smart Manufacturing Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Plex Smart Manufacturing Platform works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 74 scale: '5' date\_modified: '2026-08-07' parent\_category: name: ERP url: https://www.g2.com/categories/erp --- # Plex Smart Manufacturing Platform Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Plex Smart Manufacturing Platform but has limited features. Are you part of the Plex Smart Manufacturing Platform team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Plex, by Rockwell Automation is a leader in cloud-delivered smart manufacturing solutions, empowering the world's manufacturers to make awesome products. The Plex Smart Manufacturing Platform includes solutions for manufacturing execution (MES), ERP, quality, supply chain planning and management, asset performance management, production monitoring, process automation and analytics to connect people, systems, machines and supply chains, enabling them to lead with precision, efficiency and agility. Our platform gives manufacturers the ability to connect, automate, track, and analyze every aspect of their business to drive transformation. * * * Seller [Rockwell Automation](https://www.g2.com/sellers/rockwell-automation-2026-07-14) Discussions [Plex Smart Manufacturing Platform Community](https://www.g2.com/products/plex-smart-manufacturing-platform/discuss) Languages Supported Czech, German, English, French, Italian, Japanese, Portuguese, Slovak, Spanish, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Dave Morfas Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 8 months ### Return on Investment 27 months [ View More Pricing Information ](https://www.g2.com/products/plex-smart-manufacturing-platform/pricing) ## Top-Rated Alternatives [ ![SAP ECC](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP ECC") SAP ECC 4.2/5(946) ](https://www.g2.com/products/sap-ecc/reviews) [ ![Kinetic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kinetic") Kinetic 3.9/5(733) ](https://www.g2.com/products/epicor-kinetic/reviews) [ ![NetSuite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NetSuite") NetSuite 4.1/5(4,910) ](https://www.g2.com/products/oracle-netsuite/reviews) [ View All Alternatives ](https://www.g2.com/products/plex-smart-manufacturing-platform/competitors/alternatives) ## User Insights Average based on 74 real user reviews. Implementation Time 8 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 1/26/2024 "Its a well developed system, its can be a bit tedious." 3.5/5 What do you like best about Plex Smart Manufacturing Platform? The best features is how well the data linkages are made. It can be a bit difficult at first to understand how the data is structured. But once you get a handle on it you can do some pretty good stuff. Once you get a ticket going and you get linked with a good support person. They are pretty responsive and have good amount of expertise. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? This software seems to really like process flows that are able to be acheived in single operations. Or what I would a linear flow. If you product has multiple production flows it may be challanging. Its also not the best when you have a business model where you don't do any operations. Think 3rd party warehousing and distibution. Where your 3rd party uses a different ERP and you still need to ASN shipments. But not really a deal breaker. The integration if you don't take your time can be pretty rough but thats with any ERP. Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Plex is being used to run our whole business less HR for the most part. So the main benefits are really having all things intergrated in. So you can see prodcution inventroy and the likes just by seeing the parts. And since we are trying to integrate as much as possible we get some better usage due to having more in the system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite RW Ron W. Mid-Market (51-1000 emp.) 2/14/2023 "PLEX is great when running well, but minor continue to crop up for seemingly no reason." 4.5/5 What do you like best about Plex Smart Manufacturing Platform? We love that almost everything we do, most of our company processes can be done on one platform. EDI between customers and suppliers is handled in PLEX/iConnect, and the Document Control system being built in is a large value-add for us - these are things we would be paying for separately in the past. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? Account management and support teams seem to have been downsized since the acquisition by Rockwell Automation. It seems like they reduced staff to become more attractive for purchase and then never really re-staffed the customer-facing departments. This has adversely affected getting problems solved or add-ons ordered, which has my ownership team asking questions about the long-term viability.. Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Our production reporting being done on the shop floor was a HUGE positive. We may not be "real-time" right now, but are working towards that end-goal. Having many processes linked to the parts seriously helps with traceability and that has us passing our yearly audits with flying colors. Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-7711629/official_response/edit) Hi Ron - thank you for taking the time to leave us a review. We're glad that your company processes can now be done on one platform. We appreciate your feedback! 11/8/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 6/6/2024 "Plex as a Business Analyst" 4/5 What do you like best about Plex Smart Manufacturing Platform? Very vast capabilities improving business operations at many levels. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? Certain things do not always work as intended, and the support help does not always provide a solution. Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Allows us to store many different data points in one centralized location Review collected by and hosted on G2.com. Show More 7/17/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Small-Business (50 or fewer emp.) 10/6/2023 "Good System on the verge of being great" 3.5/5 What do you like best about Plex Smart Manufacturing Platform? The customizability of the modules and setup. We can develop our own system within the Plex Cloud and be able to make impactful changes without rolling out updates to every PC. The ability to do this all on the cloud is a huge win for Plex. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? Sometimes certain features that should be obvious just arent available for us. Certain issues with the SPC module and things that were simple in Plex classic are more difficult to use in UX Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? It helps us manage our processes and inventory, with a big highlight on traceability. We have been able to be incredibly detailed with our traceabiltiy and production control that we have been able to hold ourselves to \<3% scrap years. We also get the benifit of having a complete system that we can utilize at all junctures of business, whether that be quality, purchasing, quoting, etc. Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-8059207/official_response/edit) We appreciate you taking the time to leave us a review! We're glad that you are enjoying Plex's module customizability. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 2/15/2024 "I haven't tried much ERP systems to compare, but I do know that PLEX is a really good one." 5/5 What do you like best about Plex Smart Manufacturing Platform? I love how easy is to create a forecast in Demand Caster and then push it into PLEX. I also love the interface. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? I would like if we could connect spreadsheets with PLEX, so we could refresh sales information, purchasing information, jobs information, etc. just with one click. Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Our forecast accuracy is a lot better than the one we had before Demand Caster implementation. Purchase Orders are very easy to create with PLEX. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Enterprise (\> 1000 emp.) 2/15/2024 "My Plex Experience" 5/5 What do you like best about Plex Smart Manufacturing Platform? I like the fact that PLEX puts everything in one place. It is a multi-faceted functioning ERP system with it's own self contained modules for every aspect of your operation. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? I do not have any dislikes at the moment. :) Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Inventory Control has been our biggest issue through the years. PLEX takes care of that all the way from raw material to finished good, everything is tracked. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Enterprise (\> 1000 emp.) 1/8/2024 "Long Time (15+ year) User/Admin" 3/5 What do you like best about Plex Smart Manufacturing Platform? Easy to learn/train, intuitive interface, Quality/Inventory traceability is extremely detailed, configurability makes implementation very easy, multiple options to support integration with other systems. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? Custom solutions are not as easily implemented as with other platforms. Current generation of mobile apps for use on the shop floor are not designed for speed/efficiency of material handlers and need a great deal of improvement compared to previous generation. Access management tool needs work. Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Inventory accuracy and traceability of Quality issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JC Jenny C. Mid-Market (51-1000 emp.) 5/8/2023 "Great addition to our operations to get us to the next steps in the business" 4/5 What do you like best about Plex Smart Manufacturing Platform? We went from a very antiquated system to Plex, and the automation and transaction history has been most helpful. The details in production history and inventory history has given our team the opportunity to drill down to get to the root cause of issues and solve them. We have been able to transform our business using Plex Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? When we started implementation, they were not as equipped to deal with the food and beverage industry. Processes and information were geared more toward the automotive industry, but recently there has been a big push to change/add things easier to use and implement for the food and beverage sector. Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Our old system did not house historical data, so everything had to be done in real-time. Plex has plenty of historical data we can utilize. We also have our production history in Plex, allowing us to develop solutions for many issues and get a complete understanding of our production rates. Plex has really allowed our business to get to the next level. Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-8045883/official_response/edit) Hi Jenny, thank you for taking the time to leave us a review. It's great to hear that our software has helped you to transform your business. We appreciate your insight. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Emily T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily T.") ET Emily T. Professional Speaker Mid-Market (51-1000 emp.) 10/2/2023 "Plex an ease to configure" 5/5 What do you like best about Plex Smart Manufacturing Platform? The ease of configuration with customized reporting options, dashboards and other automatic emails to send to teams for daily and other management review. Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? The lack of ease to launch some non control panel checksheets Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Shop floor data captured in real time with ease of data review, workflow and other orchiestration to reduce labor hours and complications across buisness process. Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-8686244/official_response/edit) Hi Emily - thank you for taking the time to leave us a review. It's great to hear that Plex has been an ease for you to configure. We appreciate your insight. Current UserValidated ReviewerIncentivizedSource: Seller invite JD Janice D. Enterprise (\> 1000 emp.) 5/17/2023 "Awesome Cloud ERP" 5/5 What do you like best about Plex Smart Manufacturing Platform? Very user friendly. Manufacturing based product Review collected by and hosted on G2.com. What do you dislike about Plex Smart Manufacturing Platform? I have no dislikes. It is all easy and friendly Review collected by and hosted on G2.com. What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you? Visibility to real time data Review collected by and hosted on G2.com. Show More Response from Graceanna Johnson of Plex Smart Manufacturing... [Editedit](https://www.g2.com/survey_responses/plex-smart-manufacturing-platform-review-8101066/official_response/edit) Hi Janice - thank you for your review! We're glad to hear that your experience with Plex has been positive. 11/17/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Plex Smart Manufacturing Platform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Plex Smart Manufacturing Platform ](https://www.g2.com/products/plex-smart-manufacturing-platform/discussions/new) GU Guest User • Last activity over 3 years ago How do I use Plex ERP? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-i-use-plex-erp) GU Guest User • Last activity almost 4 years ago How much does plex manufacturing cost? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-much-does-plex-manufacturing-cost) [ View all Discussions ](https://www.g2.com/products/plex-smart-manufacturing-platform/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 8 months ### Return on Investment 27 months ### Average Discount 6% [ View More Pricing Information ](https://www.g2.com/products/plex-smart-manufacturing-platform/pricing) Plex Smart Manufacturing Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0d6ccf428616c2b6e15d4988148712b/sap-ecc.png "Product Avatar Image") SAP ECC 4.2/5(946) [ Compare Now ](https://www.g2.com/compare/plex-smart-manufacturing-platform-vs-sap-ecc) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_df05e89737aa2089f72627e9e1e40923/delmiaworks-manufacturing-erp.png "Product Avatar Image") DELMIAWorks (formerly IQMS) 4.1/5(34) [ Compare Now ](https://www.g2.com/compare/delmiaworks-manufacturing-erp-vs-plex-smart-manufacturing-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_787de5bc50baeab95a838aeef47e6b6f/epicor-kinetic.png "Product Avatar Image") Kinetic 3.9/5(733) [ Compare Now ](https://www.g2.com/compare/epicor-kinetic-vs-plex-smart-manufacturing-platform) ##### ##### Plex Smart Manufacturing Platform Features Accounting AR Automation Audit Trail Budgeting / Forecasting Back Office Organization Management Purchase Orders Logistics Inventory Reporting Inventory Tracking / Ordering Platform Performance and Reliability User, Role, and Access Management [ View More Features ](https://www.g2.com/products/plex-smart-manufacturing-platform/features) ##### Categories on G2 [ERP Systems](https://www.g2.com/categories/erp-systems)[Discrete ERP](https://www.g2.com/categories/discrete-erp)[Quality Management (QMS)](https://www.g2.com/categories/quality-management-qms) [ERP Systems](https://www.g2.com/categories/erp-systems)[Discrete ERP](https://www.g2.com/categories/discrete-erp)[Quality Management (QMS)](https://www.g2.com/categories/quality-management-qms)[Advanced Planning and Scheduling (APS)](https://www.g2.com/categories/advanced-planning-and-scheduling-aps)[Mixed Mode ERP](https://www.g2.com/categories/mixed-mode-erp)[Process ERP](https://www.g2.com/categories/process-erp)[Manufacturing Execution System](https://www.g2.com/categories/manufacturing-execution-system)[Industrial IoT](https://www.g2.com/categories/industrial-iot) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best AI image generation platforms for creating high-converting ad creatives](https://www.g2.com/discussions/best-ai-image-generation-platforms-for-creating-high-converting-ad-creatives)[Which academic advising solutions are most reliable based on reviews from clinical coordinators managing rotations?](https://www.g2.com/discussions/which-academic-advising-solutions-are-most-reliable-based-on-reviews-from-clinical-coordinators-managing-rotations)[Which AR training simulator gives the most realistic scenarios for safety training?](https://www.g2.com/discussions/which-ar-training-simulator-gives-the-most-realistic-scenarios-for-safety-training) [Semrush vs SpyFu for paid search intelligence: which gives a performance marketer more to work with?](https://www.g2.com/discussions/semrush-vs-spyfu-for-paid-search-intelligence-which-gives-a-performance-marketer-more-to-work-with)[What are the best IT compliance services for mid-market deployments requiring reliable uptime and consistent performance at scale?](https://www.g2.com/discussions/what-are-the-best-it-compliance-services-for-mid-market-deployments-requiring-reliable-uptime-and-consistent-performance-at-scale)[Best cloud-based client portal platforms](https://www.g2.com/discussions/what-are-the-best-cloud-based-client-portal-platforms) [Show MoreShow Less](javascript:void(0);)