AH
Andrew H.
Small-Business (50 or fewer emp.)
"Excellent analytical tool that helps to understand customer behaviour and improve website"
5/5
What do you like best about Plerdy?

Plerdy has a great selection of tools similar to Hotjar that can be used to understand customer behaviour and the data can then be used to make improvements that improve the customer journey. This is incredibly important to increase both the customer experience and CVR. Review collected by and hosted on G2.com.

What do you dislike about Plerdy?

I don't particularly dislike anything about Plerdy, what I would say is that as someone who is not used to analysing data in this capacity, it can be a bit confusing. There is a lot of data and it wasn't easy to understand at first glance. I am still learning but the support has been fantastic. Review collected by and hosted on G2.com.

Response from Andrew Chornyy of Plerdy
Edit edit

Hello! Thank you for sharing your positive experience with Plerdy. We're delighted to hear that our tools are helping you refine the customer journey and enhance the overall experience on your website. 😊

We appreciate your honesty about the challenges with data analysis. It's great to know our support team has been helpful! We're continuously working on making our analytics more intuitive and accessible for all users. Thanks again for your feedback—it's invaluable for our improvement!

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple and end user oriented"
5/5
What do you like best about Plerdy?

The simplicity and the UI.

I've been used other tools and it's always create complexity for nothing.

Plerdy understand their users Review collected by and hosted on G2.com.

What do you dislike about Plerdy?

The lack of AI, Plerdy could have more AI features ! Review collected by and hosted on G2.com.

Response from Andrew Chornyy of Plerdy
Edit edit

Hello! Thank you for sharing your experience with Plerdy. We're delighted to hear that you appreciate the simplicity and user-friendly UI of our tool—it's always our goal to keep things straightforward and effective for our users. We understand your desire for more AI features, and we're actively exploring ways to integrate more advanced AI capabilities to enhance our service offerings. It's fantastic to know that the heatmaps are providing significant insights for your customer strategies. Thanks again for your valuable feedback!

Dan F.
DF
Dan F.
Small-Business (50 or fewer emp.)
"A very useful and enjoyable platform to use"
4.5/5
What do you like best about Plerdy?

Plerdy is refreshingly simple to use, with a clean interface that doesn't overcomplicate things. The heatmaps are super helpful in showing exactly how visitors interact with your website, making it easy to spot where they might get stuck or leave without converting. Review collected by and hosted on G2.com.

What do you dislike about Plerdy?

More AI integration would be fantastic to see. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Great Tool to Streamline"
5/5
What do you like best about Plerdy?

I like all of the features that the software provides in one place. The software continues to improve with updates. Review collected by and hosted on G2.com.

What do you dislike about Plerdy?

I don't really have a dislike - the software is capable of doing a lot and I haven't spent the time needed to learn all of the features. Review collected by and hosted on G2.com.

📈 Bill F.
📈F
📈 Bill F.
Senior Director of Marketing and Outreach, Graduate Business
Small-Business (50 or fewer emp.)
"Comprehensive CRO and Analytics Tool with Excellent Support"
5/5
What do you like best about Plerdy?

What I like best about Plerdy is its comprehensive suite of tools for conversion rate optimization and website analytics. It offers features like heatmaps, session recordings, and SEO checkers, which provide in-depth insights into user behavior and website performance. The customer support is also outstanding—polite, professional, and always ready to help. Review collected by and hosted on G2.com.

What do you dislike about Plerdy?

The main downside is the complexity of the tool. There are many features and settings, which can be overwhelming and difficult to understand initially. This steep learning curve can be a barrier for new users. Review collected by and hosted on G2.com.

Response from Andrew Chornyy of Plerdy
Edit edit

Hello! Thank you so much for your detailed feedback. It's great to hear that you're finding our suite of tools valuable in optimizing your website's performance and that our customer support team has been able to assist you effectively. 😊

We understand that the complexity of our tool can be daunting at first. We are constantly working to improve our interface and provide more streamlined guidance to help new users navigate our features more easily. Your insights are incredibly helpful as we continue to enhance our service. Thanks again for taking the time to share your experience!

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Good tools and great potential – but still room for improvement"
4.5/5
What do you like best about Plerdy?

The aim with Plerdy is to help you understand your traffic and improve your conversions, and I like most of the tools they have developed for this purpose. There are some that I'm not getting much use out of because the setup is too complicated or just not working as described (the funnel for example), but the ones that work and provide useful information work well. The heatmap and video replay features are my two favorites, and really gives you a unique insight into the behavior of your users, and how your UX is affecting this behavior. Review collected by and hosted on G2.com.

What do you dislike about Plerdy?

The funnel setup is not working as intended, despite having followed the instructions exactly. It is also hard to get a good overview to guide you in deciding what to focus on. It would be helpful with some kind of AI assistant that could help spot interesting data and develop an action plan. Review collected by and hosted on G2.com.

Response from Andrew Chornyy of Plerdy
Edit edit

Hello! Thank you for sharing your thoughts with us. It's wonderful to hear that you find the heatmap and video replay features particularly useful for gaining insights into user behavior. 😊

We're sorry to hear about the challenges you've encountered with the funnel setup. We take your feedback seriously and are continuously working to simplify our tools and improve functionality to ensure a smoother experience. We also appreciate your suggestion for an AI assistant—such a feature could indeed make data handling more intuitive. Thanks again for your valuable feedback; it's crucial for our ongoing improvements!

GM
George M.
Consultant
Small-Business (50 or fewer emp.)
"Plerdy reveals the truth about how people use your website"
5/5
What do you like best about Plerdy?

Using Plerdy has enabled me to monitor and evaluate my own, and my clients website's traffic, effectively. Plerdy offers a wide range of features, such as SEO, heatmaps, session recordings, conversion funnel analysis, form analytics. These tools have provided me with practical insights for enhancing my client website's performance and increasing conversions. Honestly, it's a fantastic option for anyone aiming to optimise their website and boost sales. Review collected by and hosted on G2.com.

What do you dislike about Plerdy?

Nothing really. Perhaps, understanding certain metrics in the dashboards can initially be a bit challenging. Review collected by and hosted on G2.com.

Response from Andrew Chornyy of Plerdy
Edit edit

Hello! Thanks a lot for your fantastic review. We're thrilled to hear that Plerdy is helping you enhance your and your clients' website performance effectively. It sounds like our tools are really making a difference in your work!

We appreciate your honesty about the initial challenges with understanding some of the metrics on our dashboards. We are constantly looking for ways to make our analytics more accessible and easier to understand. Your feedback is invaluable as it guides our efforts to improve. Thanks again for taking the time to share your experience!

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"A great tool to increase website conversion"
5/5
What do you like best about Plerdy?

I stopped using Hotjar and am now using Plerdy mainly for popups on clients' websites and recording videos of user behavior.

It is straightforward to create custom popups and collect user inputs.

I also used Plerdy to generate heat maps of important web pages and investigate scroll depth.

Using all this we could increase the website's conversion ratio and generate more sales. Review collected by and hosted on G2.com.

What do you dislike about Plerdy?

I don't particularly appreciate that I need to log in every day. I hope the session can last longer and remember my credentials.

Other than that I think Plerdy delivers on what they promised. Review collected by and hosted on G2.com.

Response from Andrew Chornyy of Plerdy
Edit edit

Hello! Thank you so much for your positive feedback. We're delighted to hear that Plerdy has been effective in enhancing website conversions through our popups, video recordings, and heatmaps. It’s great to know that these tools have helped you increase sales and improve user engagement.

We appreciate your comment about the login process. We understand the convenience of longer sessions and are looking into ways to make the user experience even smoother while ensuring security. Thanks again for your valuable insights, which help us continue to improve and meet your needs better!

Vic K.
VK
Vic K.
Web Designer
Design
Small-Business (50 or fewer emp.)
"My favorite analytics tool"
4.5/5
What do you like best about Plerdy?

It brings together heatmaps, SEO tools, A/B testing, and some other useful tools in one place for a low price (I got their Appsumo deal). Review collected by and hosted on G2.com.

What do you dislike about Plerdy?

It can get pretty complex... but isn't that true of any analytics platform? Review collected by and hosted on G2.com.

Mark P.
MP
Mark P.
Owner
Small-Business (50 or fewer emp.)
"Great Product"
4.5/5
What do you like best about Plerdy?

I’m a real fan of Pleady’s features, including heatmaps, recordings of each session, funnel conversion analysis and SEO analysis. The tools have provided me with valuable insights, which has allowed me to improve the performance of my website and helped to increase my conversions. If you are looking for a tool to enhance the efficiency of your website and improve your sales Plerdy is the one. Review collected by and hosted on G2.com.

What do you dislike about Plerdy?

I found the advance features had a longish learning curve. Review collected by and hosted on G2.com.

Response from Andrew Chornyy of Plerdy
Edit edit

Hello! Thank you so much for your enthusiastic review. We're thrilled to hear that you're getting valuable insights from our features like heatmaps and session recordings, and that they're helping you refine your site and boost conversions. 🚀

We understand that some of our advanced features can have a steep learning curve. We're constantly working to improve our documentation and user interface to make it easier for everyone to get the most out of Plerdy. Your feedback is crucial for us as we continue to enhance our tools. Thanks again for taking the time to share your experience!