Rick D.
RD
Rick D.
The RAISE Group
Small-Business (50 or fewer emp.)
"Highest level of customer service I have ever experienced"
5/5
What do you like best about Plecto?

Mariah Rumph represents the highest level of customer service I have ever experienced. Information was accurate, and responses to inquiries were turned around very fast. She is genuinely passionate about her work and her client’s success. Her answers to our questions were clear and, where necessary detailed enough for us to make informed decisions quickly. Finally, she is the friendliest person you will ever meet. Review collected by and hosted on G2.com.

What do you dislike about Plecto?

Display monitors will not stay on for me. Review collected by and hosted on G2.com.

Siva K.
SK
Siva K.
Real Time Analyst
Enterprise (> 1000 emp.)
"Experience with Plecto"
4.5/5
What do you like best about Plecto?

Gives you Real-time Accurate Information Review collected by and hosted on G2.com.

What do you dislike about Plecto?

It's delayed of few seconds in Real-times and had a bit of lag in it. Review collected by and hosted on G2.com.

Tereza T.
TT
Tereza T.
Co-founder
Small-Business (50 or fewer emp.)
"False advertising – even 'main integrations' not working in real-time"
0/5
What do you like best about Plecto?

Unfortunately nothing much. As they stated on the website we thought we can use Plecto for real-time dashboards for Marketing & data visualization. However, after talking with the support they told me this is not possible even with their main integration – Google Analytics. Review collected by and hosted on G2.com.

What do you dislike about Plecto?

False advertising, is not usable at all for real-time dashboards with Google Analytics. Even their 'main integration' – GAs do not support real-time view. Only 30 min or 1 hrs refreshing. Feeling scammed. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Sales Tracking Capabilities"
5/5
What do you like best about Plecto?

Plecto is a great way to set goals for yourself and keep a healthy competition around sales in the office. It is awesome to be able to track both individual and team success. Review collected by and hosted on G2.com.

What do you dislike about Plecto?

Sometimes the reporting is slower unless you upgrade your plan. This is not a huge issue, there is just a delay. Review collected by and hosted on G2.com.

MS
Mark S.
Small-Business (50 or fewer emp.)
"Great options for data sources, very kind employees, technology could use a little work"
4/5
What do you like best about Plecto?

The number of different data sources which we regularly use is great. I couldn't find any other product which includes all the tools we use on a daily basis. (Aircall, intercom, close, MySQL, etc.) Review collected by and hosted on G2.com.

What do you dislike about Plecto?

The syntax for creating dashboard widgets is confusing. Also the onboarding process takes weeks. It should be possible to get a new customer up and running in a single day. I'm sure many sales are lost by making it a 3-4 week process. Review collected by and hosted on G2.com.

Miguel J.
MJ
Miguel J.
Founder
Small-Business (50 or fewer emp.)
"Plecto is a great tool!"
5/5
What do you like best about Plecto?

Plecto helps me analyze the data from my CRM system in Pipedrive, it is a very useful tool to have a great overview about the business. Thanks to "plecto", I can quickly know the metrics of my business, plus I can customize those metrics according to my management indicators, it is a powerful tool that saves many hours of analysis and allows you to see in real time how the business progresses. Also in our team we carry performance metrics on specific tasks of other users, allowing them to see their progress themselves and meet their goals. Review collected by and hosted on G2.com.

What do you dislike about Plecto?

I would like to have more graphics options to better analyze the data. I would also like to make formulas easier. I would also like you to improve the application in IOS so that it works correctly with the Iwatch and be able to see metrics on my watch. It would also be convenient to have an IpadOS application in which the graphics formulas could be made. Review collected by and hosted on G2.com.

Response from Christopher Madsen of Plecto

Hi Miguel Jaime

Thank you for the excellent review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are delighted that you wanted to review us and have given us such a high score. We loved your feedback, both the positive and negative. With your feedback, we can make Plecto even better. And let us start today 🙌 You mentioned that you would want a better IOS solution 🤔 Well, we are happy to announce, that we will soon let Plecto users try out the beta for our new Plecto app on Appstore and Google Play. We would love it if you were among those who would try our new app that will work for both IOS and IpadOS. If this sounds good, then signup at this link here: https://forms.gle/fHEGmJ6dcVKzer6aA

CL
Calvin L.
Marketing Coordinator
Small-Business (50 or fewer emp.)
"Affordable tracking solution"
4/5
What do you like best about Plecto?

Ability to utilize multiple data sources to help track and provide a real-time overview for our telemarketing and sales team. We can display our data tracked in Salesforce to help motivate our team and celebrate when they close deals with the quickly customizable gamifcation notifications.

The support team is phenomenal and very understanding. Quick to hop on a call and help troubleshoot. Review collected by and hosted on G2.com.

What do you dislike about Plecto?

Some of the formulas require a bit of work and taking a dive into our overall CRM to fully understand how things are displayed. I would like it if the integration with our CRM could be more selective - our deactivated employees continue to be resynced from Salesforce into Plecto, causing us to be "tracking" way too many users. Review collected by and hosted on G2.com.

Response from Christopher Madsen of Plecto

Hi

First of all, I want to thank you for reviewing us.

I will create a feature request for your proposal about making the integration more selective. Thanks for the kind words and have a good day.

Kind regards

Christopher M

Marketing Automation Manager.

F
Fredrik .
Senior Developer/Consultant
Mid-Market (51-1000 emp.)
"Easy to integrate with your existing business data sources "
4/5
What do you like best about Plecto?

I personally think that one of the major strengths with Plecto is the number of possible data source types to choose from to collect and combine your business data.

It also has a set of well documented REST-api:s that makes it easy to post new sets of business data that gets stored within internal data sources.

The chat function ion the Plecto Website is really helpful and response time is mostly very quick which is appreciated 😊👍 Review collected by and hosted on G2.com.

What do you dislike about Plecto?

For easy statistics the that you want to capture can be quite easily expressed by the visual matheditor, but for more advanced calculations and date intervals I’ve kind of getting stuck with the limitations Plecto currently have when expressing formulas. It could be better support for more advanced math expressions. Review collected by and hosted on G2.com.

Response from Christopher Madsen of Plecto

Hey Fredrik

Thank you for your amazing feedback and review. We are glad to hear, that we are helping you with Sales and Recruitment figures. We will definitely look into the option for more advanced math expressions.

If you got any specific wishes to what you want us to add first, then please write to me at Christopher@Plecto.com

Once again, thank you for the review.

Kind regards

Christopher

Automation Marketing Manager at Plecto

Jesse P.
JP
Jesse P.
VP, Sales
Mid-Market (51-1000 emp.)
"Sales department doesn't give you answers to questions"
1.5/5
What do you like best about Plecto?

I like the gamification and Pipedrive connection. Review collected by and hosted on G2.com.

What do you dislike about Plecto?

I wasn't able to move forward with the Premium version as the sales department wasn't willing to answer security questions and fill in our Vendor Assessment Questionnaire. This is critical information for us when integrating something to our CRM system and it feels like Plecto doesn't take it seriously. I had to go with a competitor instead. Review collected by and hosted on G2.com.

AF
Andrew F.
Head of Operations
Mid-Market (51-1000 emp.)
"Manage multiple business data stream to combined reporting"
4.5/5
What do you like best about Plecto?

The ability to take virtually any source of data and visualise it for anyone to digest. Being able to go as deep in to the data as you need to and to give people rotating dashboards that keep them informed. Review collected by and hosted on G2.com.

What do you dislike about Plecto?

It would be nicer to work with Excel data more easily. Overall not many complaints at all though. Review collected by and hosted on G2.com.

Response from Christopher Madsen of Plecto

Hey Andrew

Thank you for your kind words. We are glad to hear, that you find Plecto simple, and that it helps you seeing new business and existing business opportunities.

If you at any time you are in doubt or need help with Plecto, please do not hesitate to contact us. We are here to help you. 🙌

Yours sincerely,

Christopher Madsen

Marketing Automation Manager