1. [Home](https://www.g2.com/) 2. ... 3. [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance) 4. [Playvox Quality Management Discussions](https://www.g2.com/products/playvox-quality-management/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_131a129b4d8a2f3979e75ebf215576a6/playvox-quality-management.png "Product Avatar Image") ](/products/playvox-quality-management/reviews) [ Playvox Quality Management ](/products/playvox-quality-management/reviews) (1,163)4.8/5 Playvox provides a flexible, comprehensive digital-first Quality Management solution that lets you go beyond basic Quality Assurance (QA) to full Quality Management (QM) so that you don't just identify problems, you fix them. Coaching and resolution tools are included standard, allowing you to engage and develop employees before the issue occurs. Show More * * * ### 107 Discussions ### 114 Participants ### 88.0 Nps Score Already have Playvox Quality Management? ### All Playvox Quality Management Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 5 years ago More Options - [ # Delicious ](/discussions/delicious-a41d8ffb-6522-4dda-b81e-dda0b9bdda09) How did you manage to make such a delicious tool? [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 5 years ago More Options - [ # Como faço para notificar o autor de um artigo sobre uma mudança de informação contida no texto? ](/discussions/como-faco-para-notificar-o-autor-de-um-artigo-sobre-uma-mudanca-de-informacao-contida-no-texto) As vezes encontramos detalhes que precisam ser atualizados. [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Victor F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor F.") VF Loading... [Victor F.](https://www.g2.com/users/0471d717-65fc-49b9-b860-a97ff848ebe9 "Victor F.") • almost 5 years ago CX Assistant CX Assistant More Options - [ # What is the best way to engage people in Playvox? How can I be more effective in my work using the platform? ](/discussions/what-is-the-best-way-to-engage-people-in-playvox-how-can-i-be-more-effective-in-my-work-using-the-platform) I am curious at the possibilities of the platform and how can I use it better. [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Lucas M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucas M.") LM Loading... [Lucas M.](https://www.g2.com/users/5ec8ec0c-f336-4d11-877f-14ea439c802b "Lucas M.") • almost 5 years ago Audit Assistant III | Deloitte Brasil Audit Assistant III | Deloitte Brasil More Options - [ # Show ](/discussions/show) Yes [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Junaid K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Junaid K.") JK Loading... [Junaid K.](https://www.g2.com/users/e595d6a7-7aed-4925-9bca-341e7a8dfe21 "Junaid K.") • almost 5 years ago customer support service customer support service More Options - [ # Can it be more secure ? ](/discussions/can-it-be-more-secure) Does it have an option like two-factor authentication? [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Danielly D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielly D.") DD Loading... [Danielly D.](https://www.g2.com/users/1a2ec402-64da-4fb4-a42d-ccc03f2273f3 "Danielly D.") • about 5 years ago Analista Analista More Options - [ # poderia ser mais bonito? ](/discussions/could-it-be-more-beautiful) I think the system is a bit ugly, they could improve the layout. [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Amanda D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda D.") AD Loading... [Amanda D.](https://www.g2.com/users/771c3ae6-29ca-4237-ba80-3d809a014ba0 "Amanda D.") • about 5 years ago customer experience assistant customer experience assistant More Options - [ # how to search with keywords? ](/discussions/como-procurar-com-palavras-chave) When I need to search for something, I can't find it easily. I wish there was something like ctrl+f. [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Amr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amr A.") AA Loading... [Amr A.](https://www.g2.com/users/cff639ec-55a0-4c00-bed0-e35176db1286 "Amr A.") • about 5 years ago Csat team Csat team More Options - [ # NA ](/discussions/na-afbe089b-df4b-4c0a-8335-f13f7fda1413) NA [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Thaina L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thaina L.") TL Loading... [Thaina L.](https://www.g2.com/users/d22c7b5a-ea8a-46d0-9c52-f353e6d83a62 "Thaina L.") • about 5 years ago Customer Experience Customer Experience More Options - [ # What is the best way to use summary? Any tips? ](/discussions/what-is-the-best-way-to-use-summary-any-tips) I feel like my company summary is still incomplete, so I would like any tips about what a good summary looks like. [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Rafael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafael S.") RS Loading... [Rafael S.](https://www.g2.com/users/fdc686a9-6333-46bc-822a-9288b0f7afaf "Rafael S.") • about 5 years ago Customer Experience Assistant Customer Experience Assistant More Options - [ # What is the best way to find keywords on Playvox? ](/discussions/what-is-the-best-way-to-find-keywords-on-playvox) The thing is that sometimes I would like to find content that has specific issues I'm looking for, and I can only look at topics by name, not by words. [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - [‹ Prev‹ Prev](/products/playvox/discuss?page=4) - [1](/products/playvox/discuss) - [2](/products/playvox/discuss?page=2) - [3](/products/playvox/discuss?page=3) - [4](/products/playvox/discuss?page=4) - 5 - [6](/products/playvox/discuss?page=6) - [7](/products/playvox/discuss?page=7) - [8](/products/playvox/discuss?page=8) - [9](/products/playvox/discuss?page=9) - [10](/products/playvox/discuss?page=10) - [11](/products/playvox/discuss?page=11) - [Next ›Next ›](/products/playvox/discuss?page=6) ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/playvox-quality-management/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/d08404ba5e0eade02c99546c6bec9920/playvox-quality-management.svg "Product Avatar Image") ### Have you used Playvox Quality Management before? Answer a few questions to help the Playvox Quality Management community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D5%26small_ask%3Dplayvox-quality-management) No ## Top Contributors in Playvox Quality Management 1 ![Juliana D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juliana D.") JD Loading... ### [Juliana D.](https://www.g2.com/users/6d8eb978-b069-4db9-8670-7db89f865825 "Juliana D.") Marketing Manager 8 pts 2 ![Jullia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jullia R.") JR Loading... ### [Jullia R.](https://www.g2.com/users/7a8786dc-e2b5-4922-99d5-ea113828c971 "Jullia R.") Assistente de Customer Experience 6 pts 3 ![Jullia D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jullia D.") JD Loading... ### [Jullia D.](https://www.g2.com/users/bc6579ea-cefe-4e97-8c6a-cad044456d35 "Jullia D.") Assistent Customer Experience 4 pts 4 ![Mohamed M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohamed M.") MM Loading... ### [Mohamed M.](https://www.g2.com/users/54cb44c8-0bd9-4deb-aecc-8bbcdcdf7b60 "Mohamed M.") Customer Service & Digital Marketing Specialist 4 pts 5 ![Khaled A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khaled A.") KA Loading... ### [Khaled A.](https://www.g2.com/users/694e825a-8612-4094-8527-59ace34cc78e "Khaled A.") A 3 pts