1. [Home](https://www.g2.com/) 2. ... 3. [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance) 4. [Playvox Quality Management Discussions](https://www.g2.com/products/playvox-quality-management/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_131a129b4d8a2f3979e75ebf215576a6/playvox-quality-management.png "Product Avatar Image") ](/products/playvox-quality-management/reviews) [ Playvox Quality Management ](/products/playvox-quality-management/reviews) (1,163)4.8/5 Playvox provides a flexible, comprehensive digital-first Quality Management solution that lets you go beyond basic Quality Assurance (QA) to full Quality Management (QM) so that you don't just identify problems, you fix them. Coaching and resolution tools are included standard, allowing you to engage and develop employees before the issue occurs. Show More * * * ### 107 Discussions ### 114 Participants ### 88.0 Nps Score Already have Playvox Quality Management? ### All Playvox Quality Management Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 4 years ago More Options - [ # how can i made a despute for my evaluation ? ](/discussions/how-can-i-made-a-despute-for-my-evaluation) When I receive from the Quality Department the evaluation of my work and it is less than expected, and I want to file a complaint to look at my performance again, what should I do because I find it difficult to understand most of the boxes inside the site when I click on the complaints box [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 4 years ago More Options - [ # how can i develop this application to be able to help me in other fields or companies ? ](/discussions/how-can-i-develop-this-application-to-be-able-to-help-me-in-other-fields-or-companies) every one of us is dreaming about in someday he will build his own business from the bottom or by other meaning from A to Z, so I asked about how much we can use this application to be more useful in different fields to make this application necessary and impossible to replace by any other... [Read more](/discussions/how-can-i-develop-this-application-to-be-able-to-help-me-in-other-fields-or-companies) [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Moamen E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moamen E.") ME Loading... [Moamen E.](https://www.g2.com/users/c6a68cc3-81d2-43f2-8f8f-b74b64e884e3 "Moamen E.") • over 4 years ago Accountant , customer service , call center , data entery , receptionist Accountant , customer service , call center , data entery , receptionist More Options - [ # What is the best way to use playvox ? ](/discussions/what-is-the-best-way-to-use-playvox) For example, I want to know what is the best way to use PlayFox .. as there are many ways to use it, such as keeping the numbers of employees and informing them of the mistakes they make and correcting these mistakes for these employees so that they avoid them in the future and not repeat them... [Read more](/discussions/what-is-the-best-way-to-use-playvox) [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![eslam s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "eslam s.") ES Loading... [eslam s.](https://www.g2.com/users/61803bab-4a37-4847-9fb1-a92dca002b7f "eslam s.") • over 4 years ago Logistics and supply chain Logistics and supply chain More Options - [ # How can i send a despute of my quality result to quality team? ](/discussions/how-can-i-send-a-despute-of-my-quality-result-to-quality-team) For example, when an evaluation of my quality is sent from the company’s quality department, and this evaluation is small in my opinion, how do I write a grievance letter to the Quality Department through the site. I find many fields that I do not understand all of them. I click on the word... [Read more](/discussions/how-can-i-send-a-despute-of-my-quality-result-to-quality-team) [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Amr S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amr S.") AS Loading... [Amr S.](https://www.g2.com/users/a3956851-18e4-4ba7-a31e-958a4f2037d3 "Amr S.") • over 4 years ago Dispatcher at Octopus-Outsourcing Dispatcher at Octopus-Outsourcing More Options - [ # How can we add more attributes to it ? ](/discussions/how-can-we-add-more-attributes-to-it) How to make more attributes for the agents we can work more on their skills like how can we make attributes for the time management for every agent so we can make every agent know their quality and their average handling time togther in the same scorecard as it will help the agent to focus more... [Read more](/discussions/how-can-we-add-more-attributes-to-it) [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 4 years ago More Options - [ # how can i use it to in my own business ? ](/discussions/how-can-i-use-it-to-in-my-own-business) I want to know how to use it properly in my own business to improve my business service and measure every attribute in my agent scorecard so I can work on their weak points and show them how to improve it to give or provide the perfect service [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Omar I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar I.") OI Loading... [Omar I.](https://www.g2.com/users/8e1e5d1a-c12e-4f3e-9cd1-fd95be4cd029 "Omar I.") • over 4 years ago dispatcher dispatcher More Options - [ # when playvox was created ? ](/discussions/when-playvox-was-created) I want to know everything about the site, such as when the site was created and what companies use the site and the arrangement of the site among the various data analysis programs in the countries of the world and who is the founder of this site and how the idea of ​​creating this site came and... [Read more](/discussions/when-playvox-was-created) [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) 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[Mudassar A.](https://www.g2.com/users/5904d05a-7447-4435-891d-b33c1607fb55 "Mudassar A.") • over 4 years ago a a More Options - [ # da ](/discussions/da) sad [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 5 years ago More Options - [ # How the system can improve in relation to others is it possible for this to happen? ](/discussions/how-the-system-can-improve-in-relation-to-others-is-it-possible-for-this-to-happen-cfdc44f8-ff54-4761-a3fc-b804b3335520) But a question to ponder! [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) 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[Sara J.](https://www.g2.com/users/e424dd11-c3ad-4bef-ad24-8dd6b7d3dede "Sara J.") • almost 5 years ago Custumer Experience Custumer Experience More Options - [ # What is the best way to optimize the search time for a specific file in Playvox? ](/discussions/qual-a-melhor-maneira-para-otimizar-o-tempo-de-pesquisa-de-determinado-arquivo-na-playvox-e5b96598-d0f0-4a0a-a959-b9a1170ee8a4) What is the best way to optimize the search time for a specific file in Playvox? 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[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - [‹ Prev‹ Prev](/products/playvox/discuss?page=3) - [1](/products/playvox/discuss) - [2](/products/playvox/discuss?page=2) - [3](/products/playvox/discuss?page=3) - 4 - [5](/products/playvox/discuss?page=5) - [6](/products/playvox/discuss?page=6) - [7](/products/playvox/discuss?page=7) - [8](/products/playvox/discuss?page=8) - … - [10](/products/playvox/discuss?page=10) - [11](/products/playvox/discuss?page=11) - [Next ›Next ›](/products/playvox/discuss?page=5) ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/playvox-quality-management/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/d08404ba5e0eade02c99546c6bec9920/playvox-quality-management.svg "Product Avatar Image") ### Have you used Playvox Quality Management before? Answer a few questions to help the Playvox Quality Management community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D4%26small_ask%3Dplayvox-quality-management) No ## Top Contributors in Playvox Quality Management 1 ![Juliana D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juliana D.") JD Loading... ### [Juliana D.](https://www.g2.com/users/6d8eb978-b069-4db9-8670-7db89f865825 "Juliana D.") Marketing Manager 8 pts 2 ![Jullia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jullia R.") JR Loading... ### [Jullia R.](https://www.g2.com/users/7a8786dc-e2b5-4922-99d5-ea113828c971 "Jullia R.") Assistente de Customer Experience 6 pts 3 ![Jullia D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jullia D.") JD Loading... ### [Jullia D.](https://www.g2.com/users/bc6579ea-cefe-4e97-8c6a-cad044456d35 "Jullia D.") Assistent Customer Experience 4 pts 4 ![Mohamed M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohamed M.") MM Loading... ### [Mohamed M.](https://www.g2.com/users/54cb44c8-0bd9-4deb-aecc-8bbcdcdf7b60 "Mohamed M.") Customer Service & Digital Marketing Specialist 4 pts 5 ![Khaled A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khaled A.") KA Loading... ### [Khaled A.](https://www.g2.com/users/694e825a-8612-4094-8527-59ace34cc78e "Khaled A.") A 3 pts