1. [Home](https://www.g2.com/) 2. ... 3. [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance) 4. [Playvox Quality Management Discussions](https://www.g2.com/products/playvox-quality-management/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_131a129b4d8a2f3979e75ebf215576a6/playvox-quality-management.png "Product Avatar Image") ](/products/playvox-quality-management/reviews) [ Playvox Quality Management ](/products/playvox-quality-management/reviews) (1,163)4.8/5 Playvox provides a flexible, comprehensive digital-first Quality Management solution that lets you go beyond basic Quality Assurance (QA) to full Quality Management (QM) so that you don't just identify problems, you fix them. Coaching and resolution tools are included standard, allowing you to engage and develop employees before the issue occurs. Show More * * * ### 107 Discussions ### 114 Participants ### 88.0 Nps Score Already have Playvox Quality Management? ### All Playvox Quality Management Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Amber S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amber S.") AS Loading... [Amber S.](https://www.g2.com/users/5301d035-da0b-4c1d-8b33-082e6e6b6de3 "Amber S.") • over 4 years ago Quality Assurance Associate Quality Assurance Associate More Options - [ # Does Playvox integrate with my CRM or service software? ](/discussions/does-playvox-integrate-with-my-crm-or-service-software) [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Karim m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karim m.") KM Loading... [Karim m.](https://www.g2.com/users/419db009-d517-4a89-935d-00acbf3cb242 "Karim m.") • over 4 years ago faculty of commerce .Alexandria university,finance and investment major faculty of commerce .Alexandria university,finance and investment major More Options - [ # Is it possible to have the authority to know my ranking at the company level? ](/discussions/is-it-possible-to-have-the-authority-to-know-my-ranking-at-the-company-level) I hope that there will be authority to know my arrangement at the company level so that there is more motivation to work [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Ziad a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ziad a.") ZA Loading... [Ziad a.](https://www.g2.com/users/dd661e44-7246-442f-a70e-2f2d7b6d0791 "Ziad a.") • over 4 years ago Agent Agent More Options - [ # how can i use it to in my own business ? ](/discussions/how-can-i-use-it-to-in-my-own-business-d480cc2e-d407-4a5c-9c04-ac828ada0240) I want to know how to use it properly in my own business to improve my business service and measure every attribute in my agent scorecard so I can work on their weak points and show them how to improve it to give or provide the perfect service so what detail should I add to my scorecard in the... [Read more](/discussions/how-can-i-use-it-to-in-my-own-business-d480cc2e-d407-4a5c-9c04-ac828ada0240) [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Sherif M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherif M.") SM Loading... [Sherif M.](https://www.g2.com/users/bc659026-acc8-42b0-bcd7-a4fc3abf1c3e "Sherif M.") • over 4 years ago agent agent More Options - [ # how can i use it more to be very effort ? ](/discussions/how-can-i-use-it-more-to-be-very-effort) follow his work and rate he taken it from app [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Sarah W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah W.") SW Loading... [Sarah W.](https://www.g2.com/users/f1430c52-e542-4256-a20f-4bb55f52b11c "Sarah W.") • over 4 years ago Digital marketing specialist Digital marketing specialist More Options - [ # Is it possible to use this tool for any kind of business ? ](/discussions/is-it-possible-to-use-this-tool-for-any-kind-of-business) Kindly give me your ideas [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Mohamed M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohamed M.") MM Loading... [Mohamed M.](https://www.g2.com/users/54cb44c8-0bd9-4deb-aecc-8bbcdcdf7b60 "Mohamed M.") • over 4 years ago Customer service representative Customer service representative More Options - [ # I need to experience different usage of the other individuals, any help ?! ](/discussions/i-need-to-experience-different-usage-of-the-other-individuals-any-help) Please talk about your personal experience on playvox and how it was useful [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") MR Loading... [Mark R.](https://www.g2.com/users/376b261a-086e-445f-8667-9a2d20b87a8a "Mark R.") • over 4 years ago -- -- More Options - [ # how can i make a tool like the playvox or improve it? ](/discussions/how-can-i-make-a-tool-like-the-playvox-or-improve-it) i want to make a tool which allow me to focus and measure every action taken from the agent but i want to make my Owen application and i would love to know how to make a perfect easy application to use it and monitor the agents in my team and check theri skills for the communication and handling... [Read more](/discussions/how-can-i-make-a-tool-like-the-playvox-or-improve-it) [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Youssef M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Youssef M.") YM Loading... [Youssef M.](https://www.g2.com/users/520a241f-fc7b-4695-8901-a06dc8affa95 "Youssef M.") • over 4 years ago Team Leader Team Leader More Options - [ # Can playvox to be formal social communication more than monitoring app ? ](/discussions/can-playvox-to-be-formal-social-communication-more-than-monitoring-app) I suggest that Playvox be a more social site, such as Facebook, Instagram but more formal, so that I publish my mistakes and also my colleagues, and that our evaluations be, like facebook ,Instagram posts and allow me to comment on that to discuss in a way that achieves the general interest of... [Read more](/discussions/can-playvox-to-be-formal-social-communication-more-than-monitoring-app) [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Keta L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keta L.") KL Loading... [Keta L.](https://www.g2.com/users/1387851c-4d02-4dce-b6b5-57ee19999a42 "Keta L.") • over 4 years ago Team Lead Team Lead More Options - [ # what is the best way to raise my karma points? ](/discussions/what-is-the-best-way-to-raise-my-karma-points) we have karma points after completing some tasks so i would like to know what is the bet way to raise my karma points [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![islam s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "islam s.") IS Loading... [islam s.](https://www.g2.com/users/3e808bb4-a4c6-4e65-bc0a-d2a7d20019a7 "islam s.") • over 4 years ago Dispatcher at Octopus-Outsourcing Dispatcher at Octopus-Outsourcing More Options - [ # I am a candidate to be a member of the Quality Department. How can I understand all the sections of Playvox easily and quickly? ](/discussions/i-am-a-candidate-to-be-a-member-of-the-quality-department-how-can-i-understand-all-the-sections-of-playvox-easily-and-quickly) For example, I was nominated to be a member of the quality management in the company, and I must review what an employee did. How can I understand all the sections in the PlayVox program so that I know all of them and know the small and big mistakes so that I can be efficient in my work performance [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) 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Get answers from real users and experts [Start A Discussion](/products/playvox-quality-management/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/d08404ba5e0eade02c99546c6bec9920/playvox-quality-management.svg "Product Avatar Image") ### Have you used Playvox Quality Management before? Answer a few questions to help the Playvox Quality Management community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D2%26small_ask%3Dplayvox-quality-management) No ## Top Contributors in Playvox Quality Management 1 ![Juliana D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juliana D.") JD Loading... ### [Juliana D.](https://www.g2.com/users/6d8eb978-b069-4db9-8670-7db89f865825 "Juliana D.") Marketing Manager 8 pts 2 ![Jullia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jullia R.") JR Loading... ### [Jullia R.](https://www.g2.com/users/7a8786dc-e2b5-4922-99d5-ea113828c971 "Jullia R.") Assistente de Customer Experience 6 pts 3 ![Jullia D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jullia D.") JD Loading... ### [Jullia D.](https://www.g2.com/users/bc6579ea-cefe-4e97-8c6a-cad044456d35 "Jullia D.") Assistent Customer Experience 4 pts 4 ![Mohamed M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohamed M.") MM Loading... ### [Mohamed M.](https://www.g2.com/users/54cb44c8-0bd9-4deb-aecc-8bbcdcdf7b60 "Mohamed M.") Customer Service & Digital Marketing Specialist 4 pts 5 ![Khaled A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khaled A.") KA Loading... ### [Khaled A.](https://www.g2.com/users/694e825a-8612-4094-8527-59ace34cc78e "Khaled A.") A 3 pts