1. [Home](https://www.g2.com/) 2. ... 3. [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance) 4. [Playvox Quality Management Discussions](https://www.g2.com/products/playvox-quality-management/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_131a129b4d8a2f3979e75ebf215576a6/playvox-quality-management.png "Product Avatar Image") ](/products/playvox-quality-management/reviews) [ Playvox Quality Management ](/products/playvox-quality-management/reviews) (1,163)4.8/5 Playvox provides a flexible, comprehensive digital-first Quality Management solution that lets you go beyond basic Quality Assurance (QA) to full Quality Management (QM) so that you don't just identify problems, you fix them. Coaching and resolution tools are included standard, allowing you to engage and develop employees before the issue occurs. Show More * * * ### 107 Discussions ### 114 Participants ### 88.0 Nps Score Already have Playvox Quality Management? ### All Playvox Quality Management Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 6 years ago More Options - [ # Can you please make a dispute put for the wrong Quality transactions ](/discussions/30607-can-you-please-make-a-dispute-put-for-the-wrong-quality-transactions) It will be great if you create a button for disputes. [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 6 years ago More Options - [ # Is there a possiblity to use another language like Polish in Playvox? ](/discussions/30588-is-there-a-possiblity-to-use-another-language-like-polish-in-playvox) I see everything in english ,i know this language but using Playvox would be easier in our native language - Polish. Sometimes translating sentences take some time and it make us work slower. [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 6 years ago More Options - [ # Es posible volver más intuitiva la página ? ](/discussions/29462-es-posible-volver-mas-intuitiva-la-pagina) Es decir mas funciones y así evitar enlaces externos. Que todo sea cargado allí y volverlo más completo [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 6 years ago More Options - [ # can we get higher calibration for live monitoring ? ](/discussions/28969-can-we-get-higher-calibration-for-live-monitoring) Why can't we have a live calibration with tracking system like on salesforce , so we can use the same system for live monitoring my team members , as it will be so helpful in our moving forward business , it will give us more real time access for the situation we have and solve it immediately [ Contact Center Quality Assurance Software ](https://www.g2.com/tags/contact-center-quality-assurance-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.&title=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Quality+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Quality+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11%0aAsk+Playvox+Quality+Management+questions+and+get+answers+from+expert+users+in+our+Playvox+Quality+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - [‹ Prev‹ Prev](/products/playvox/discuss?page=10) - [1](/products/playvox/discuss) - [2](/products/playvox/discuss?page=2) - … - [7](/products/playvox/discuss?page=7) - [8](/products/playvox/discuss?page=8) - [9](/products/playvox/discuss?page=9) - [10](/products/playvox/discuss?page=10) - 11 - Next ›Next › ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/playvox-quality-management/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/d08404ba5e0eade02c99546c6bec9920/playvox-quality-management.svg "Product Avatar Image") ### Have you used Playvox Quality Management before? Answer a few questions to help the Playvox Quality Management community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox%2Fdiscuss%3Fpage%3D11%26small_ask%3Dplayvox-quality-management) No ## Top Contributors in Playvox Quality Management 1 ![Juliana D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juliana D.") JD Loading... ### [Juliana D.](https://www.g2.com/users/6d8eb978-b069-4db9-8670-7db89f865825 "Juliana D.") Marketing Manager 8 pts 2 ![Jullia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jullia R.") JR Loading... ### [Jullia R.](https://www.g2.com/users/7a8786dc-e2b5-4922-99d5-ea113828c971 "Jullia R.") Assistente de Customer Experience 6 pts 3 ![Jullia D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jullia D.") JD Loading... ### [Jullia D.](https://www.g2.com/users/bc6579ea-cefe-4e97-8c6a-cad044456d35 "Jullia D.") Assistent Customer Experience 4 pts 4 ![Mohamed M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohamed M.") MM Loading... ### [Mohamed M.](https://www.g2.com/users/54cb44c8-0bd9-4deb-aecc-8bbcdcdf7b60 "Mohamed M.") Customer Service & Digital Marketing Specialist 4 pts 5 ![Khaled A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khaled A.") KA Loading... ### [Khaled A.](https://www.g2.com/users/694e825a-8612-4094-8527-59ace34cc78e "Khaled A.") A 3 pts