Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Absolute necessity"
5/5
What do you like best about Playvox WFM?

I completely rely on Playvox to keep my adherance. I can look and see exactly how long I have until each break and how far out of adherance I am at any time. I log into this as soon as I start opening my programs every shift. Review collected by and hosted on G2.com.

What do you dislike about Playvox WFM?

I am not able to see how much PTO I have in my Playvox. Review collected by and hosted on G2.com.

Response from Donna Lightfoot of Playvox WFM

Thank you for your review and sharing your appreciation of Playvox!

JC
Justin C.
Exam proctor
Small-Business (50 or fewer emp.)
"My experience has been seamless"
4/5
What do you like best about Playvox WFM?

It is clearer and easier to navigate in terms of checking your schedules, shifts, leave requests etc. It even advises when someone is not on shift in your team. Review collected by and hosted on G2.com.

What do you dislike about Playvox WFM?

There is currently no downsides for me regarding playvox as the system is easy to operate. Review collected by and hosted on G2.com.

Response from Donna Lightfoot of Playvox WFM

Hi Justin,

Thank you for your review and sharing your appreciation of Playvox!

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Playbox has been really useful to be aware of my responsibilities"
4.5/5
What do you like best about Playvox WFM?

The best of Playbox for me is that I get reported if my requestes were approved, like vacation time, VTOs, among some other's, so that gives me a relief that will not have any problems with my paycheck because everything has been reported properly.

Also the tool is really simple and easy to use, very intuitive. The implementation of important information can be interpretated properly. I have to use it on my daily basis to keep track of my work and if something is wrong, the support team will fix it and the information will be integrated and reflected on my end. Review collected by and hosted on G2.com.

What do you dislike about Playvox WFM?

The only thing I don't like, is that, at least from my end, if I want to review all my schedules on the overview page, I have to scrolldown all the way if I want to see my schedule for next few days. Review collected by and hosted on G2.com.

Response from Donna Lightfoot of Playvox WFM

Hi,

Thank you for your review and sharing your appreciation of Playvox!

VS
Vidhya S.
customer support executive
Small-Business (50 or fewer emp.)
"Too good"
5/5
What do you like best about Playvox WFM?

Able to check our status, break schedules, team members availability and attendance, it is too good Review collected by and hosted on G2.com.

What do you dislike about Playvox WFM?

Nothing for now, everything is good for now, Review collected by and hosted on G2.com.

Response from Donna Lightfoot of Playvox WFM

Hi Vidhya,

Thank you for your review and sharing your appreciation of Playvox!

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Ease of use, nagivation"
5/5
What do you like best about Playvox WFM?

It was smooth sailing once I got everything figured out. It's easy to nagivate and see everthing. I use it everyday with my work. Review collected by and hosted on G2.com.

What do you dislike about Playvox WFM?

I honeslty don't have any dislikes about Playvox. Review collected by and hosted on G2.com.

Response from Donna Lightfoot of Playvox WFM

Thank you for your review and sharing your appreciation of Playvox!

RG
Ruby G.
Customer Service Agent
Enterprise (> 1000 emp.)
"very easy to use and understand."
5/5
What do you like best about Playvox WFM?

keeping track of my work schdule and the ease to put in shift swaps Review collected by and hosted on G2.com.

What do you dislike about Playvox WFM?

nothing at all. I think it's very eay to navigate. Review collected by and hosted on G2.com.

Response from Donna Lightfoot of Playvox WFM

Hi Ruby,

Thank you for your review and sharing your appreciation of Playvox!

Shamarke A.
SA
Shamarke A.
Customer Support Specialist
Mid-Market (51-1000 emp.)
"Great system"
5/5
What do you like best about Playvox WFM?

How I can look at my work metrics daily, Review collected by and hosted on G2.com.

What do you dislike about Playvox WFM?

My work metrics are only visible on a day to day basis. Review collected by and hosted on G2.com.

Response from Donna Lightfoot of Playvox WFM

Hi Shamarke,

Thank you for your review and sharing your appreciation of Plavyox!

Maggie R.
MR
Maggie R.
Customer Experience Specialist
Enterprise (> 1000 emp.)
"Easy to keep track of my metrics"
4/5
What do you like best about Playvox WFM?

Seeing my schedule for the week ahead laid out so I can plan my tasks accordingly. There are so many features to help me keep track of my individual metrics, it makes metrics easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Playvox WFM?

I don't dislike anything, everything is super user-friendly. Review collected by and hosted on G2.com.

Response from Donna Lightfoot of Playvox WFM

Hi Maggie,

Thank you for your review and sharing your appreciation of Playvox!

GA
George A.
CUSTOMER EXPERIENCE ASSOCIATE
Enterprise (> 1000 emp.)
"VERY EASY AND COVENIENT TO USE"
5/5
What do you like best about Playvox WFM?

SEEING YOUR SCHEDULE AND AVAILABLE TIME OFF EASILY Review collected by and hosted on G2.com.

What do you dislike about Playvox WFM?

COULD HAVE A BETTER USER INTERFACE BUT OVERALL IT'S NOT BAD Review collected by and hosted on G2.com.

Response from Donna Lightfoot of Playvox WFM

Hi George,

Thank you for your review and sharing your appreciation of Playvox!

Verified User in Entertainment
UE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Great layout to clearly show my tasks for the day!"
5/5
What do you like best about Playvox WFM?

I love how there are not many errors or issues with the Playvox. I also love how clearly it shows the tasks I need to take care of each day for work. If my scheduele needs to be updated, it is easy and fast for my managment to complete. Review collected by and hosted on G2.com.

What do you dislike about Playvox WFM?

The only recomendation I have is to make the integartion of showing our handle and occupancy rates update quicker. I tend to see some lagging in the update after I have comeplted a task, but it does appear shortly after. Review collected by and hosted on G2.com.

Response from Donna Lightfoot of Playvox WFM

Thank you for your review and sharing your appreciation of Playvox!