1. [Home](https://www.g2.com/) 2. ... 3. [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics) 4. [Playvox Customer AI Discussions](https://www.g2.com/products/playvox-customer-ai/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dceb4a462291598621eaf7a22cf77ba9/playvox-customer-ai.png "Product Avatar Image") ](/products/playvox-customer-ai/reviews) [ Playvox Customer AI ](/products/playvox-customer-ai/reviews) (80)4.6/5 As your conversation volume grows, it becomes hard to stay on top of customer issues and requests. The Prodsight app makes this easy by automatically analysing your Zendesk and Intercom conversations for topics and sentiment and producing a continuously updated report on the most common user issues. As a Customer Support Manager, you can use the Prodsight app to stay on top of customer issues and reduce support ticket volumes by writing well-informed help articles. As a Product Manager, you can use the Prodsight app to identify feature requests and usability issues. This would help you prioritise product roadmaps, keep you grounded in customer feedback and get buy-in from your team mates. To find out what user issues Prodsight will unearth for you, start a free 7-day trial. Show More * * * ### 78.0 Nps Score Already have Playvox Customer AI? ### All Playvox Customer AI Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Playvox Customer AI used for? ](/discussions/what-is-playvox-customer-ai-used-for) What is Playvox Customer AI used for? [ Feedback Analytics Software ](https://www.g2.com/tags/feedback-analytics-software)[ Text Analysis Software ](https://www.g2.com/tags/text-analysis-software)[ Enterprise Feedback Management Software ](https://www.g2.com/tags/enterprise-feedback-management-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Playvox+Customer+AI+questions+and+get+answers+from+expert+users+in+our+Playvox+Customer+AI+Discussions+section.&title=Playvox+Customer+AI+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox-customer-ai%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Playvox+Customer+AI+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox-customer-ai%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox-customer-ai%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Playvox+Customer+AI+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox-customer-ai%2Fdiscuss%0aAsk+Playvox+Customer+AI+questions+and+get+answers+from+expert+users+in+our+Playvox+Customer+AI+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Playvox+Customer+AI+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox-customer-ai%2Fdiscuss%0aAsk+Playvox+Customer+AI+questions+and+get+answers+from+expert+users+in+our+Playvox+Customer+AI+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/playvox-customer-ai/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/55930854c977853bb19e8f7905dd5bb3/playvox-customer-ai.svg "Product Avatar Image") ### Have you used Playvox Customer AI before? Answer a few questions to help the Playvox Customer AI community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fplayvox-customer-ai%2Fdiscuss%3Fsmall_ask%3Dplayvox-customer-ai) No