--- title: PlayTours Reviews meta\_title: 'PlayTours Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 24 reviews by the users' company size, role or industry to find out how PlayTours works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 24 scale: '5' date\_modified: '2026-07-12' parent\_category: name: HR url: https://www.g2.com/categories/hr ---

# PlayTours Reviews & Product Details

PlayTours is the ultimate scavenger hunt and gamified event solution for organizers who want to create engaging team races, challenges and self-guided tours. Our platform has been trusted by top-notch team-building companies, corporate HRs and schools to deliver unforgettable experiences. With PlayTours' all-in-one solution, you can easily build and run your game without breaking a sweat. Whether it's for a small group or hundreds of players - our app makes event and game management effortless with minimal resources.

* * *

Seller
[PlayTours](https://www.g2.com/sellers/playtours)
Discussions
[PlayTours Community](https://www.g2.com/products/playtours/discuss)
Overview by
Mohamed Afiq

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

2 months

[
View More Pricing Information
](https://www.g2.com/products/playtours/pricing)

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## User Insights

Average based on 24 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

EC

Evelyn C.

Culture of Philanthropy and Engagement Specialist

Enterprise (\> 1000 emp.)

11/25/2025

"PlayTours Elevated Our Event with Real-Time Tracking and Seamless Communication"

5/5

What do you like best about PlayTours?

We have hosted Tag Day for years, but PlayTours took our scavenger hunt to the next level. We were able to follow along with the leaderboard, communicate with participants easily, and received timestamped data that showed us how long it took players to complete the game. We highly recommend PlayTours and look forward to using their services again. Review collected by and hosted on G2.com.

What do you dislike about PlayTours?

This was more of an issue with user error; we forgot to scramble our QR codes, and a few players figured out the sequence. Review collected by and hosted on G2.com.

What problems is PlayTours solving and how is that benefiting you?

Being able to follow the game live made the day much more exciting. In the past, we had to rely on self-reporting at the end of the day. We were also able to reach out to the winners within the platform, making prize distribution much easier. We also liked the fact that multiple team members had access to the platform, which enhanced our collaborative efforts. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

AR

Angie R.

Owner/Operator

Small-Business (50 or fewer emp.)

2/3/2026

"Easy, Intuitive, and Flawless Performance for Running Games"

4/5

What do you like best about PlayTours?

Easy to use, fairly intuitive - some things seemed redundant but work more overall for the good of your game, software performed perfectly and even though I messed up, I was able to fix my mistake in real time and the group was able to continue the game Review collected by and hosted on G2.com.

What do you dislike about PlayTours?

It was maybe more than I actually needed for my game, I had to turn off features that I did not need - which not difficult but for someone not that savvy - it was a bit of a guessing game on my end Review collected by and hosted on G2.com.

What problems is PlayTours solving and how is that benefiting you?

I needed a software for a company scavenger hunt with 4 teams going in different directions but using the same clues. This software worked great for my hunt although I did have to create four different games Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting")
AM

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

11/4/2025

"Outstanding Support, But Initial Setup Can Be Overwhelming"

4/5

What do you like best about PlayTours?

Customer service is amazing. They offer a free consultation and were responsive to specific questions via email. Speaking and emailing with a real person gave me the impression that they really care about the user experience. Review collected by and hosted on G2.com.

What do you dislike about PlayTours?

Getting started can feel a bit overwhelming due to the sheer number of options and various settings available. Once I got going, the process was fairly smooth, though I still wasn't entirely sure about the purpose of all the different settings. Since I'm generally quite tech-savvy, I decided to hold off on scheduling my consultation until I had a clearer plan, but in hindsight, using it earlier might have been beneficial. Review collected by and hosted on G2.com.

What problems is PlayTours solving and how is that benefiting you?

We aimed to create an enjoyable team-building activity for our employees during our annual Halloween party. After considering several scavenger hunt apps, I found that although this one needed a bit more formatting, its value for the price was unmatched. As a small company, we wanted to keep costs low for our first try at this kind of employee engagement experience. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: G2 invite

 ![Dan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan S.")
DS

Dan S.

Co-Chair

Small-Business (50 or fewer emp.)

12/14/2025

"Highly Customizable Platform with Exceptional Developer Support"

4/5

What do you like best about PlayTours?

Highly customizable and the developers are very responsive to feedback and requests. It seems the developers want to improve their product as much as possible, so client feedback is essential for them. Review collected by and hosted on G2.com.

What do you dislike about PlayTours?

There's a lot to learn and understand. It's recommended to use the free consultation offer as the developers are super helpful. There's an element of the platform that uses random words as a unique ID for teams. This is fine, but the words being used are a bit risky. I'm hoping they'll fix that issue. Review collected by and hosted on G2.com.

What problems is PlayTours solving and how is that benefiting you?

PlayTours is our solution for hosting a location-based mobile game. Rather than having to develop the entire game from scratch, PlayTours provides the necessary platform for designing and operating the game. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Organic

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

3/13/2026

"User-Friendly, Creative Options That Keep Branding Consistent."

5/5

What do you like best about PlayTours?

User friendly with lots of options to be creative and to brand standards. Review collected by and hosted on G2.com.

What do you dislike about PlayTours?

Being able to pay the quote I was given when I was done creating my first project via a link or on website Review collected by and hosted on G2.com.

What problems is PlayTours solving and how is that benefiting you?

Using technology to offer fun events and activities rather than having to be onsite. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
AH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

8/17/2025

"Used for undergraduate event"

4/5

What do you like best about PlayTours?

I appreciated the "walk-through" templates, which helped me understand the many customization options. I've kept my first scavenger hunt fairly straightforward, but I am already looking forward to developing something more complicated!

I also liked the "warning" messages that popped up when I did something that might not work the way I intended. The messages indicated that PlayTours really understand how people are using the product and are being proactive in helping people use it well. Review collected by and hosted on G2.com.

What do you dislike about PlayTours?

"Dislike" is too strong, but I do think it can be a little overwhelming at first. I also found that I messed up saving my work a few times, and I am still not sure what happened. Maybe I only clicked "Done" at the end of writing a task? Anyway, there was some frustration early on. Review collected by and hosted on G2.com.

What problems is PlayTours solving and how is that benefiting you?

It can be difficult to get undergraduates to attend events in their academic departments. With PlayTours, I was able to design an engaging activity that encouraged students and faculty to meet one another. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Elisabeth H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elisabeth H.")
EH

Elisabeth H.

Director of Member Support and Training

Small-Business (50 or fewer emp.)

7/22/2025

"Great, flexible, and let us create a really fun activity!"

5/5

What do you like best about PlayTours?

We loved that our team could use their phones to easily participate, and they could see everyone's photos and videos (and we could download them all, too!) Review collected by and hosted on G2.com.

What do you dislike about PlayTours?

It took a little bit to get started, but to be fair, we did not take advantage of the free 30 minute orientation. We were able to figure it all out!! Review collected by and hosted on G2.com.

What problems is PlayTours solving and how is that benefiting you?

We have a remote team (11 US states and 5 countries) and we needed a way for everyone to participate in "Zoo Day" together even though we were separated geographically. In the past, we had used a Google sheet and a lot of work by our two "game leaders" to make this scavenger hunt work. PlayTours took all the headache of running the game away - it was easy and SO flexible! Folks loved it!! Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

MS

Monica S.

Treasurer

Small-Business (50 or fewer emp.)

4/5/2025

"Play Tours Scavenger Hunt App"

5/5

What do you like best about PlayTours?

Play Tours customer service was excellent! The scavenger hunt created for us (Second Baptist Church) was beyond our expectations. When we needed to make tweaks or changes their response was very prompt. The patience and understanding they exhibited while working with us was unmatched. For handicap accessibility we were given the option to implement a 360 virtual tour which was very cool. Big props to Mo - he is outstanding! I will definitely recommend Play Tours to anyone or any groups needing to build a Scavenger Hunt App. Review collected by and hosted on G2.com.

What do you dislike about PlayTours?

There are no dislikes to note. Play Tours gave options/alternatives to the things we wanted to achieve with the Scavenger Hunt App Review collected by and hosted on G2.com.

What problems is PlayTours solving and how is that benefiting you?

We did not use the scavenger hunt app for business problems but for fun and friendly engagement during group tours events held at the church Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting")
AC

Verified User in Consulting

Mid-Market (51-1000 emp.)

6/10/2025

"Excellent platform with an incredibly helpful support system"

5/5

What do you like best about PlayTours?

Mo was superb in helping us build our interactive challenge. He was able to answer our questions, problem-solve our challenges and help us find the optimum design for the PlayTours app. We successfully delivered to a 90 minute event to 150+ people who gave excellent feedback. The game builder was also intuitive and easy to use as someone who has never built something like this before. Review collected by and hosted on G2.com.

What do you dislike about PlayTours?

There are a few little nuances that you have to learn to debug certain mobile devices (like clicking the back arrow on the browser, instead of refresh), but these are easily found and learned during testing. Review collected by and hosted on G2.com.

What problems is PlayTours solving and how is that benefiting you?

PlayTours allowed us to blend in person and digital games and challenges all onto one platform that awarded teams points. It meant we could deliver one session to over 150+ people simultaneously. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

CJ

Carmelia J.

Consultant

Small-Business (50 or fewer emp.)

7/22/2025

"Very user friendly experience"

5/5

What do you like best about PlayTours?

The interface was easy to use. Signed up for pickleball competition on the app, would recommend it for organising events /activities Review collected by and hosted on G2.com.

What do you dislike about PlayTours?

Nothing, it was all good and nothing to complain about :) Review collected by and hosted on G2.com.

What problems is PlayTours solving and how is that benefiting you?

As a participant, I enjoyed being able to sign up for events using a seamless app Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

2 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/playtours/pricing)

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