--- title: PlayTours Reviews meta_title: 'PlayTours Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how PlayTours works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 24 scale: '5' date_modified: '2026-07-12' parent_category: name: HR url: https://www.g2.com/categories/hr --- # PlayTours Reviews **Vendor:** PlayTours **Category:** [Other HR Software](https://www.g2.com/categories/other-hr) **Average Rating:** 4.6/5.0 **Total Reviews:** 24 ## About PlayTours PlayTours is the ultimate scavenger hunt and gamified event solution for organizers who want to create engaging team races, challenges and self-guided tours. Our platform has been trusted by top-notch team-building companies, corporate HRs and schools to deliver unforgettable experiences. With PlayTours' all-in-one solution, you can easily build and run your game without breaking a sweat. Whether it's for a small group or hundreds of players - our app makes event and game management effortless with minimal resources. ## PlayTours Reviews ### 1. Easy, Intuitive, and Flawless Performance for Running Games **Rating:** 4.0/5.0 stars **Reviewed by:** Angie R. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about PlayTours?** Easy to use, fairly intuitive - some things seemed redundant but work more overall for the good of your game, software performed perfectly and even though I messed up, I was able to fix my mistake in real time and the group was able to continue the game **What do you dislike about PlayTours?** It was maybe more than I actually needed for my game, I had to turn off features that I did not need - which not difficult but for someone not that savvy - it was a bit of a guessing game on my end **What problems is PlayTours solving and how is that benefiting you?** I needed a software for a company scavenger hunt with 4 teams going in different directions but using the same clues. This software worked great for my hunt although I did have to create four different games ### 2. Outstanding Support, But Initial Setup Can Be Overwhelming **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about PlayTours?** Customer service is amazing. They offer a free consultation and were responsive to specific questions via email. Speaking and emailing with a real person gave me the impression that they really care about the user experience. **What do you dislike about PlayTours?** Getting started can feel a bit overwhelming due to the sheer number of options and various settings available. Once I got going, the process was fairly smooth, though I still wasn't entirely sure about the purpose of all the different settings. Since I'm generally quite tech-savvy, I decided to hold off on scheduling my consultation until I had a clearer plan, but in hindsight, using it earlier might have been beneficial. **What problems is PlayTours solving and how is that benefiting you?** We aimed to create an enjoyable team-building activity for our employees during our annual Halloween party. After considering several scavenger hunt apps, I found that although this one needed a bit more formatting, its value for the price was unmatched. As a small company, we wanted to keep costs low for our first try at this kind of employee engagement experience. ### 3. Highly Customizable Platform with Exceptional Developer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Dan S. | Co-Chair, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2025 **What do you like best about PlayTours?** Highly customizable and the developers are very responsive to feedback and requests. It seems the developers want to improve their product as much as possible, so client feedback is essential for them. **What do you dislike about PlayTours?** There's a lot to learn and understand. It's recommended to use the free consultation offer as the developers are super helpful. There's an element of the platform that uses random words as a unique ID for teams. This is fine, but the words being used are a bit risky. I'm hoping they'll fix that issue. **What problems is PlayTours solving and how is that benefiting you?** PlayTours is our solution for hosting a location-based mobile game. Rather than having to develop the entire game from scratch, PlayTours provides the necessary platform for designing and operating the game. ### 4. Used for undergraduate event **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2025 **What do you like best about PlayTours?** I appreciated the "walk-through" templates, which helped me understand the many customization options. I've kept my first scavenger hunt fairly straightforward, but I am already looking forward to developing something more complicated! I also liked the "warning" messages that popped up when I did something that might not work the way I intended. The messages indicated that PlayTours really understand how people are using the product and are being proactive in helping people use it well. **What do you dislike about PlayTours?** "Dislike" is too strong, but I do think it can be a little overwhelming at first. I also found that I messed up saving my work a few times, and I am still not sure what happened. Maybe I only clicked "Done" at the end of writing a task? Anyway, there was some frustration early on. **What problems is PlayTours solving and how is that benefiting you?** It can be difficult to get undergraduates to attend events in their academic departments. With PlayTours, I was able to design an engaging activity that encouraged students and faculty to meet one another. ### 5. Play Tour Review **Rating:** 3.5/5.0 stars **Reviewed by:** HY L. | Senior Legal Counsel, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2025 **What do you like best about PlayTours?** Using it to sign up for games and tournaments **What do you dislike about PlayTours?** Sign in process can be improved. E.g. allowing sign in via Gmail without needing relogin. **What problems is PlayTours solving and how is that benefiting you?** Helping me to sign up for a tournament organized by a third party ### 6. Amazing support, solid app once you learn the roles **Rating:** 3.5/5.0 stars **Reviewed by:** Apryl E. | Vice President, eBusiness & Customer Centricity, Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about PlayTours?** The amazing support and guidance was incredible. and the price is tough to beat! **What do you dislike about PlayTours?** it felt like it was somewhere between beta and full release. but again, we worked together and made it work! **What problems is PlayTours solving and how is that benefiting you?** We had a scavenger hunt at a huge mall and used PlayTours to organize the teams and the event. - [View PlayTours pricing details and edition comparison](https://www.g2.com/products/playtours/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+05%3A01%3A00+-0500&secure%5Bsession_id%5D=cbf3fbeb-0a1a-4dab-a6e3-ce65ecee66f2&secure%5Btoken%5D=8b4def76556174243c53ea7fd41a3b4f8feb26ab0c2cc200937ba81bfac09c9f&format=llm_user) ## PlayTours Features **Additional Functionality** - Alerts/Notifications - Prioritization - Learning Management - API - Change Management - Configurable Workflow - Task Management - AI Copilot - Change Tracking - Collaboration Tools - Configuration Management - Release Management - Training Management - Change Planning - Compliance Management - Service Level Agreement (SLA) Management - Single Sign On - Multi-Language - Workflow Management - Audit Trail - Generative AI - Customizable Branding - Knowledge Base Management - Approval Workflow - Self Service Portal - Document Management - Problem Management - Reporting & Statistics - Support Ticket Management - Event Logs - Calendar Management - Customizable Fields - Incident Management - Third-Party Integrations - Activity Tracking - Niche Application - Specialized or Emerging Capabilities - Distinct HR Functionality ## Top PlayTours Alternatives - [Wellfound Jobs](https://www.g2.com/products/wellfound-jobs/reviews) - 4.2/5.0 (90 reviews) - [Truework](https://www.g2.com/products/truework/reviews) - 4.7/5.0 (51 reviews) - [POK - Proof of Knowledge](https://www.g2.com/products/pok-proof-of-knowledge/reviews) - 5.0/5.0 (38 reviews)