# PlayTours Reviews **Vendor:** PlayTours **Category:** [Other HR Software](https://www.g2.com/categories/other-hr) **Average Rating:** 4.6/5.0 **Total Reviews:** 24 ## About PlayTours PlayTours is the ultimate scavenger hunt and gamified event solution for organizers who want to create engaging team races, challenges and self-guided tours. Our platform has been trusted by top-notch team-building companies, corporate HRs and schools to deliver unforgettable experiences. With PlayTours' all-in-one solution, you can easily build and run your game without breaking a sweat. Whether it's for a small group or hundreds of players - our app makes event and game management effortless with minimal resources. ## PlayTours Reviews ### 1. PlayTours Elevated Our Event with Real-Time Tracking and Seamless Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Evelyn C. | Culture of Philanthropy and Engagement Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about PlayTours?** We have hosted Tag Day for years, but PlayTours took our scavenger hunt to the next level. We were able to follow along with the leaderboard, communicate with participants easily, and received timestamped data that showed us how long it took players to complete the game. We highly recommend PlayTours and look forward to using their services again. **What do you dislike about PlayTours?** This was more of an issue with user error; we forgot to scramble our QR codes, and a few players figured out the sequence. **What problems is PlayTours solving and how is that benefiting you?** Being able to follow the game live made the day much more exciting. In the past, we had to rely on self-reporting at the end of the day. We were also able to reach out to the winners within the platform, making prize distribution much easier. We also liked the fact that multiple team members had access to the platform, which enhanced our collaborative efforts. ### 2. Easy, Intuitive, and Flawless Performance for Running Games **Rating:** 4.0/5.0 stars **Reviewed by:** Angie R. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about PlayTours?** Easy to use, fairly intuitive - some things seemed redundant but work more overall for the good of your game, software performed perfectly and even though I messed up, I was able to fix my mistake in real time and the group was able to continue the game **What do you dislike about PlayTours?** It was maybe more than I actually needed for my game, I had to turn off features that I did not need - which not difficult but for someone not that savvy - it was a bit of a guessing game on my end **What problems is PlayTours solving and how is that benefiting you?** I needed a software for a company scavenger hunt with 4 teams going in different directions but using the same clues. This software worked great for my hunt although I did have to create four different games ### 3. Outstanding Support, But Initial Setup Can Be Overwhelming **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about PlayTours?** Customer service is amazing. They offer a free consultation and were responsive to specific questions via email. Speaking and emailing with a real person gave me the impression that they really care about the user experience. **What do you dislike about PlayTours?** Getting started can feel a bit overwhelming due to the sheer number of options and various settings available. Once I got going, the process was fairly smooth, though I still wasn't entirely sure about the purpose of all the different settings. Since I'm generally quite tech-savvy, I decided to hold off on scheduling my consultation until I had a clearer plan, but in hindsight, using it earlier might have been beneficial. **What problems is PlayTours solving and how is that benefiting you?** We aimed to create an enjoyable team-building activity for our employees during our annual Halloween party. After considering several scavenger hunt apps, I found that although this one needed a bit more formatting, its value for the price was unmatched. As a small company, we wanted to keep costs low for our first try at this kind of employee engagement experience. ### 4. Highly Customizable Platform with Exceptional Developer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Dan S. | Co-Chair, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2025 **What do you like best about PlayTours?** Highly customizable and the developers are very responsive to feedback and requests. It seems the developers want to improve their product as much as possible, so client feedback is essential for them. **What do you dislike about PlayTours?** There's a lot to learn and understand. It's recommended to use the free consultation offer as the developers are super helpful. There's an element of the platform that uses random words as a unique ID for teams. This is fine, but the words being used are a bit risky. I'm hoping they'll fix that issue. **What problems is PlayTours solving and how is that benefiting you?** PlayTours is our solution for hosting a location-based mobile game. Rather than having to develop the entire game from scratch, PlayTours provides the necessary platform for designing and operating the game. ### 5. User-Friendly, Creative Options That Keep Branding Consistent. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about PlayTours?** User friendly with lots of options to be creative and to brand standards. **What do you dislike about PlayTours?** Being able to pay the quote I was given when I was done creating my first project via a link or on website **What problems is PlayTours solving and how is that benefiting you?** Using technology to offer fun events and activities rather than having to be onsite. ### 6. Used for undergraduate event **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2025 **What do you like best about PlayTours?** I appreciated the "walk-through" templates, which helped me understand the many customization options. I've kept my first scavenger hunt fairly straightforward, but I am already looking forward to developing something more complicated! I also liked the "warning" messages that popped up when I did something that might not work the way I intended. The messages indicated that PlayTours really understand how people are using the product and are being proactive in helping people use it well. **What do you dislike about PlayTours?** "Dislike" is too strong, but I do think it can be a little overwhelming at first. I also found that I messed up saving my work a few times, and I am still not sure what happened. Maybe I only clicked "Done" at the end of writing a task? Anyway, there was some frustration early on. **What problems is PlayTours solving and how is that benefiting you?** It can be difficult to get undergraduates to attend events in their academic departments. With PlayTours, I was able to design an engaging activity that encouraged students and faculty to meet one another. ### 7. Great, flexible, and let us create a really fun activity! **Rating:** 5.0/5.0 stars **Reviewed by:** Elisabeth H. | Director of Member Support and Training, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about PlayTours?** We loved that our team could use their phones to easily participate, and they could see everyone's photos and videos (and we could download them all, too!) **What do you dislike about PlayTours?** It took a little bit to get started, but to be fair, we did not take advantage of the free 30 minute orientation. We were able to figure it all out!! **What problems is PlayTours solving and how is that benefiting you?** We have a remote team (11 US states and 5 countries) and we needed a way for everyone to participate in "Zoo Day" together even though we were separated geographically. In the past, we had used a Google sheet and a lot of work by our two "game leaders" to make this scavenger hunt work. PlayTours took all the headache of running the game away - it was easy and SO flexible! Folks loved it!! ### 8. Play Tours Scavenger Hunt App **Rating:** 5.0/5.0 stars **Reviewed by:** Monica S. | Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2025 **What do you like best about PlayTours?** Play Tours customer service was excellent! The scavenger hunt created for us (Second Baptist Church) was beyond our expectations. When we needed to make tweaks or changes their response was very prompt. The patience and understanding they exhibited while working with us was unmatched. For handicap accessibility we were given the option to implement a 360 virtual tour which was very cool. Big props to Mo - he is outstanding! I will definitely recommend Play Tours to anyone or any groups needing to build a Scavenger Hunt App. **What do you dislike about PlayTours?** There are no dislikes to note. Play Tours gave options/alternatives to the things we wanted to achieve with the Scavenger Hunt App **What problems is PlayTours solving and how is that benefiting you?** We did not use the scavenger hunt app for business problems but for fun and friendly engagement during group tours events held at the church ### 9. Excellent platform with an incredibly helpful support system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about PlayTours?** Mo was superb in helping us build our interactive challenge. He was able to answer our questions, problem-solve our challenges and help us find the optimum design for the PlayTours app. We successfully delivered to a 90 minute event to 150+ people who gave excellent feedback. The game builder was also intuitive and easy to use as someone who has never built something like this before. **What do you dislike about PlayTours?** There are a few little nuances that you have to learn to debug certain mobile devices (like clicking the back arrow on the browser, instead of refresh), but these are easily found and learned during testing. **What problems is PlayTours solving and how is that benefiting you?** PlayTours allowed us to blend in person and digital games and challenges all onto one platform that awarded teams points. It meant we could deliver one session to over 150+ people simultaneously. ### 10. Very user friendly experience **Rating:** 5.0/5.0 stars **Reviewed by:** Carmelia J. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about PlayTours?** The interface was easy to use. Signed up for pickleball competition on the app, would recommend it for organising events /activities **What do you dislike about PlayTours?** Nothing, it was all good and nothing to complain about :) **What problems is PlayTours solving and how is that benefiting you?** As a participant, I enjoyed being able to sign up for events using a seamless app ### 11. Very efficient! **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas G. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about PlayTours?** I think it was a quick and efficient experience using the web app! Interface is intuitive and quite pleasant to the eye **What do you dislike about PlayTours?** Nil I think it was just a lot of steps but gamification was interesting **What problems is PlayTours solving and how is that benefiting you?** I think it’s cool to be using it for game management ### 12. Web App Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about PlayTours?** The onboarding process was smooth and straightforward. I was able to access the platform without any technical issues. Moving through the questions was seamless. The layout made it easy to understand what was required, and navigating between different sections felt like a breeze without any confusion. Overall, the app’s clean interface and user-friendly design made the experience pleasant and efficient. **What do you dislike about PlayTours?** Nothing comes to mind. Everything seems pretty smooth. **What problems is PlayTours solving and how is that benefiting you?** Efficiency. Smooth Onboarding. ### 13. Excellent software & service **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly G. | Business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2025 **What do you like best about PlayTours?** Play Tours is a very robust and flexible software system. It's taken me a while to understand all that is available to me. But the support at PlayTours has been exceptional. Live support is always a click away and always happy and helpful. I've never felt like a burden despite so many questions. **What do you dislike about PlayTours?** There really isn't anything I dislike. I've been able to white label 90% of the user experience; I'd like to white label 100% 😊 **What problems is PlayTours solving and how is that benefiting you?** I've been able to create multiple tours of my town at an affordable cost with a high level of autonomy and flexibility. ### 14. the treasure hunt within reach of trainers **Rating:** 4.5/5.0 stars **Reviewed by:** Pascal T. | Président, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about PlayTours?** Excellent value for money and pay-as-you-go Functional richness Quick learning curve Quality of customer relationship (I forgot to cancel my monthly subscription, refunded without any problem!) **What do you dislike about PlayTours?** A dedicated application perhaps for players The ability to review the number of players without having to delete and recreate the subscription level **What problems is PlayTours solving and how is that benefiting you?** I use Playtours at the end of the training (3*2 days) to reinforce learning in a modern and fun way. The learners love it! ### 15. Play Tour Review **Rating:** 3.5/5.0 stars **Reviewed by:** HY L. | Senior Legal Counsel, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2025 **What do you like best about PlayTours?** Using it to sign up for games and tournaments **What do you dislike about PlayTours?** Sign in process can be improved. E.g. allowing sign in via Gmail without needing relogin. **What problems is PlayTours solving and how is that benefiting you?** Helping me to sign up for a tournament organized by a third party ### 16. Gametize for Pickleball **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about PlayTours?** Great thing that PlayTours is doing for Pickleball in Singapore & elsewhere. Good & Critical testbed to get started **What do you dislike about PlayTours?** Too early to tell anything. Patience is key factor to Success **What problems is PlayTours solving and how is that benefiting you?** Gametization for the Pickleball playing clubs & planning administration ### 17. Another event, another success! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2024 **What do you like best about PlayTours?** Easy to use, fun and intuitive for participants, does not require downloading as it is web-based and also email address input is optional. Thanks to the many activities that can be created, it allows you to invent many game solutions to animate very different events. The support team is amazing: attentive, professional, and very helpful. **What do you dislike about PlayTours?** Learning to use the platform independently takes some time, unless you are an expert in these activities. I recommend purchasing the game creation service on the platform. We did this because we had little time available, and it was the best choice by far! We would do it again even if we had more time available and the price allows you to do it. **What problems is PlayTours solving and how is that benefiting you?** Great tool for creating outdoor team building events ### 18. Turn any location into a playground of discovery **Rating:** 5.0/5.0 stars **Reviewed by:** Jack S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2024 **What do you like best about PlayTours?** Having access to such a responsive and helpful customer support team has made the experience stress free and very rewarding. Rare to have somebody so receptive to changes and additions to be made to their product. **What do you dislike about PlayTours?** If I am nitpicking, refining the user interface further could make the app’s more accesible to first time users, however there is so many customisation options, this is not an issue. **What problems is PlayTours solving and how is that benefiting you?** Looking for affordable platform to run digital experineces at an affordable price range and with robust featureset was incredibly difficult. Mo and the team have been incredible with their product and their pricing. We can now provide unique, engaging, and inclusive digital experience for all people in our city. ### 19. Great product and impressive support responsiveness **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about PlayTours?** Great product for a company quiz we wanted to set up for our employees as part of a company event. We were able to configure the quiz to meet our needs. Some steps were immediately obvious how to do when the combination of the documentation and help on chat resolved any challenges. Impressive speed and quality of response when I request help on Chat. For the price point, this product is great value and I would recommend it to other. **What do you dislike about PlayTours?** Nothing to dislike about PlayTours. Love the product and the support experience **What problems is PlayTours solving and how is that benefiting you?** Used it for a company quiz for an event Worked like a dream Looking forward to seeing if an app is made available for this and not just on a browser - not a showstopper per se but a nice to have in the future ### 20. Lots of freedom to customise, easy to build games, very easy to facilitate **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamad R. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about PlayTours?** What I loved most about using PlayTours was how much I could customise my event to my liking. There were lots of task types and answer options to choose from, so I could make my event as challenging as I wanted to for my team without much extra effort on my part. It was also really easy for me to facilitate the entire event by myself, since I could do it literally from the comfort of an air-con room & just approve answers virtually. Super budget-friendly at just a few dollars per player device, and no extra logistics needed. **What do you dislike about PlayTours?** Didn't experience that many issues on the facilitator side. Did hear from some players that they experienced some minor lag when uploading larger media files as answers, but nothing deal-breaking. **What problems is PlayTours solving and how is that benefiting you?** PlayTours helps me plan and run team-building events for my team without me having to spend a lot of money on logistics, or a lot of time on planning and setting up the event. I can keep my employees engaged even on a tight budget. ### 21. Easy to use, reliable, and incredibly versatile software! **Rating:** 5.0/5.0 stars **Reviewed by:** Tal Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2023 **What do you like best about PlayTours?** Easy to use, reliable, and incredibly versatile software! I built multiple games using this service and it's been fantastic - no complicated installation and easy to build any type of scavenger hunt. Some reviewers mentioned that the software takes some time to get used to, and that's correct, but it's because it's packed with so many features and is so versatile. In the few situations where I wasn't sure how to get the result I needed, I got help from the support team with clear walkthrough videos in no time. In addition to that, the developers are always open to hear new ideas and have been super flexible with introducing new features to make any type of game work seamlessly. Since I started creating the scavenger hunts, they've constantly been improving the software and adding more features (like AI generated content to speed up the creation process and new task options to make the games more fun for the end user). I would highly recommend PlayTours! **What do you dislike about PlayTours?** In all honesty, everything that's been an issue for me has already been resolved by the support team. **What problems is PlayTours solving and how is that benefiting you?** Offering games even when hosts are unavailable ### 22. Simple to use, got the job done, had a good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Nathaniel Y. | Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about PlayTours?** PlayTours is seriously a very simple to use scavenger hunt app. I'm not a tech genius, but I managed to create a really fun tour without breaking a sweat, thanks to its user-friendly design, drag-and-drop functionality, and intuitive features that guide you through each step of the process, making it a breeze to use. **What do you dislike about PlayTours?** I did experience occasional lagging when working with larger multimedia files, but overall, it didn't significantly impact my experience. **What problems is PlayTours solving and how is that benefiting you?** Team bonding and facilitating large team events. It allowed me to organize and run a large scale scavenger hunt for my staff without breaking the bank and pulling my hair out from setting up the event. ### 23. Amazing support, solid app once you learn the roles **Rating:** 3.5/5.0 stars **Reviewed by:** Apryl E. | Vice President, eBusiness & Customer Centricity, Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about PlayTours?** The amazing support and guidance was incredible. and the price is tough to beat! **What do you dislike about PlayTours?** it felt like it was somewhere between beta and full release. but again, we worked together and made it work! **What problems is PlayTours solving and how is that benefiting you?** We had a scavenger hunt at a huge mall and used PlayTours to organize the teams and the event. ### 24. Packed Full Of Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2023 **What do you like best about PlayTours?** The app is perfect for hunts and group activities filled with amazing features. Easy to use without the need for any app downloads. **What do you dislike about PlayTours?** No downsides at the moment although setup might seem challenging to a new user. **What problems is PlayTours solving and how is that benefiting you?** The app allows us to manage huge groups easily and allows us to cut down on manual work. - [View PlayTours pricing details and edition comparison](https://www.g2.com/products/playtours/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-11+00%3A36%3A58+-0500&secure%5Bsession_id%5D=0a10872b-d39b-455c-9f62-63de88ea21e6&secure%5Btoken%5D=78d3a88c92f8f9eda9746ca47914d08061df40e18626b4ef91ad6f3fc42a3be0&format=llm_user) ## Top PlayTours Alternatives - [Wellfound](https://www.g2.com/products/wellfound/reviews) - 4.2/5.0 (90 reviews) - [Truework](https://www.g2.com/products/truework/reviews) - 4.7/5.0 (51 reviews) - [POK - Proof of Knowledge](https://www.g2.com/products/pok-proof-of-knowledge/reviews) - 5.0/5.0 (38 reviews)