KL
Kristy L.
Finance Manager
Mid-Market (51-1000 emp.)
"5 star experience"
5/5
What do you like best about Playroll?

Playroll has made taking care of my Payroll and HR needs for myself and my company incredibly streamlined. I don’t even have to think about this on a monthly basis. The platform is extremely easy to use and payroll amendments needing to be made for me are handled timeously and efficiently. I have made some ad hoc requests regarding employment letters for visas and have received what I need within 24 hours. The Playroll Support function is very attentive. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

There isn’t anything in particular that I dislike about Playroll. Review collected by and hosted on G2.com.

Holly W.
HW
Holly W.
Recruiting Coordinator
Mid-Market (51-1000 emp.)
"Smooth Onboarding and Fast, Helpful Support"
4.5/5
What do you like best about Playroll?

The onboarding process has been smooth and easy. The support team is very quick to respond and willing to help. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

The website isn't as easy to use on my phone due to the layout but other than that it's great. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"A refreshingly supportive EoR"
5/5
What do you like best about Playroll?

What I like most about Playroll is the user-friendly dashboard and how easy the onboarding process was. The team was incredibly supportive throughout, making everything smooth and stress-free. The Employee Success team has been fantastic - especially Justin, who was always helpful, responsive, and great to work with. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

At the moment, there’s nothing I dislike about Playroll, and based on my experience so far, I don’t foresee that changing anytime soon. Review collected by and hosted on G2.com.

Isaac A.
IA
Isaac A.
Research Analyst
Mid-Market (51-1000 emp.)
"User-Friendly Interface That Makes Navigation a Breeze"
4.5/5
What do you like best about Playroll?

I find the user interface very friendly, and I think the UI is an easy to navigate platform. The team is also very communicative. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

Maybe the platform should indicate the name of the files being uploaded they are usually blank from the user's perspective.

For example on Job Details, the CV just says "Download File". I would like to see the file name. Review collected by and hosted on G2.com.

Marcis P.
MP
Marcis P.
Distribution Manager, Crushing & Screening
Enterprise (> 1000 emp.)
"User-Friendly Playroll Platform with Fast, Helpful Support"
4.5/5
What do you like best about Playroll?

A great team to work with. All my questions or concerns have been reviewed and answered in quick and timely manner.

Playroll platform is very user friendly with ability to easily find and navigate all needed portals. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

I haven't run in a issue with Playroll team nor with the user protal at this moment, so nothing bad to write here ;) Review collected by and hosted on G2.com.

Response from Jaime Watkins of Playroll

Thanks for your feedback! We’re happy to hear that the platform has been easy to navigate and that our team has been responsive whenever you’ve had questions. It’s great to know Playroll is helping make cross-border employment possible for you. We appreciate you sharing your experience.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy-to-Navigate Platform with Proactive Support and a Dedicated Success Manager"
5/5
What do you like best about Playroll?

Their platform is easy to navigate. The personnel are great, very proactive, with quick responses. The best part is that you’re assigned an Employee Success Manager, which makes the overall experience even smoother. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

None at the moment. One potential improvement would be to receive a notification on my phone or by email when my claims or leave requests are approved. I’d also appreciate clearer tax guidance to help me navigate the complexities of submitting taxes. Review collected by and hosted on G2.com.

Dylan M.
DM
Dylan M.
Small-Business (50 or fewer emp.)
"Efficient Global Employment Solution with Smooth Onboarding"
4/5
What do you like best about Playroll?

I appreciate Playroll's easy access and found the onboarding process to be smooth. The dashboard is neat and easy to navigate. Setting up Playroll was very easy, taking only a few minutes once I collected all the necessary information. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

Nothing that I can think of. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Mid-Market (51-1000 emp.)
"A New Beginning with Playroll"
5/5
What do you like best about Playroll?

As an employee, it was super easy to get onboarded after uploading all my documents. Contract signing was a breeze, and the platform is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

I have not experienced anything bad with Playroll, it's been smooth sailing so far. Review collected by and hosted on G2.com.

Alian Gem Axel C.
AC
Alian Gem Axel C.
Data Collection Analyst
Mid-Market (51-1000 emp.)
"Responsive Support, Clean UI, and Effective Document Handling"
5/5
What do you like best about Playroll?

I like how Playroll is very responsive and accommodating, especially when handling my missing document issue with the BIR 2316 form. They managed the situation very professionally and communicated well. The time tracking feature is something I value as it is the most crucial thing for me. Additionally, their UI looks so clean. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

In the time tracking there's a bug when inputting time when you change dates. It takes too long to set up but still manageable. Review collected by and hosted on G2.com.

Monica V.
MV
Monica V.
Payroll SME - Indonesia
Small-Business (50 or fewer emp.)
"Smooth Onboarding and Excellent Support"
5/5
What do you like best about Playroll?

Playroll has been a great partner in supporting my onboarding and payroll needs. The platform is easy to use, well-structured, and makes processes smooth and straightforward.

What really stands out is their excellent customer support — they are responsive, clear in communication, and proactive in ensuring everything runs seamlessly. From signing my contract to updating details, the process was simple and stress-free.

Overall, I’ve had a positive experience with Playroll and would recommend them to anyone looking for a reliable solution for payroll and employee support. Review collected by and hosted on G2.com.

What do you dislike about Playroll?

None. So far, I haven’t encountered any issues. Everything has been smooth and straightforward Review collected by and hosted on G2.com.