---
title: PlayMaker CRM Reviews
meta_title: 'PlayMaker CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how PlayMaker CRM works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 2
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Ambulatory
  url: https://www.g2.com/categories/ambulatory
---


# PlayMaker CRM Reviews
**Vendor:** PlayMaker Health  
**Category:** [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 2
## About PlayMaker CRM
PlayMaker Health is the post-acute software for home health, hospice, HME, and infusion providers. Serving more than 300+ clients with 35+ EMR integrations, PlayMakers platform, and mobile-first CRM combines 100% of the most current Medicare Parts A and B, Medicaid, and Commercial claims data with sales performance data, delivering the visibility and business intelligence organizations need to accelerate sales and expand market share.




## PlayMaker CRM Reviews
  ### 1. Great CRM for our team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2022

**What do you like best about PlayMaker CRM?**

PlayMaker made a huge difference in how our marketing team planned their week and became much more efficient in organizing their contacts.  We now have a plan of attack with a purpose.

**What do you dislike about PlayMaker CRM?**

The desktop version can be a bit cumbersome and has a lot of material to learn so that it can be used efficiently.  The marketing team lean towards using the phone app much more than the desktop version.

**What problems is PlayMaker CRM solving and how is that benefiting you?**

We are now way more efficient in our sales calls and not wasting a lot of time driving around in circles.  We now have a plan and if the plan doesn't work out PlayMaker allows us to go in and look for other contacts in the area we can call on.

  ### 2. Easy to use. Not real-time data.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about PlayMaker CRM?**

I like that I can search doctors/facilities by county and see their insurance payor mix. O also like that I can assign the doctors and facilities to myself.

**What do you dislike about PlayMaker CRM?**

I don't like that the data is not in real time. It is info from a few months prior. For example- when I want to look up which home health company a doctor uses, the info is from months ago.

**What problems is PlayMaker CRM solving and how is that benefiting you?**

It helps me utilize my time better because I can see the payor mix. For example- my company takes medicare. So if that doctor or facility doesn't have a large Medicare population,  I don't waste my time going in there for a cold call.


## PlayMaker CRM Discussions
  - [What is PlayMaker CRM used for?](https://www.g2.com/discussions/what-is-playmaker-crm-used-for)

- [View PlayMaker CRM pricing details and edition comparison](https://www.g2.com/products/playmaker-crm/reviews?open_modal_url=%2Fproducts%2Fplaymaker-crm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fplaymaker-crm%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-09+08%3A58%3A46+-0500&secure%5Bsession_id%5D=8e1dd008-57bd-49ee-8055-93f206c0c883&secure%5Btoken%5D=ebe26f2a4b27947b57f6140c57df6abe7b2f40c3c8c277479345ef85eb809589&format=llm_user)

## PlayMaker CRM Features
**Administrative**
- Time Tracking and Scheduling
- Agency Management
- Mobile App
- Data Exchange
- EHR Integration
- Claims Management
- Referral Management
- Patient Records Management
- Appointment Management
- Medication Management
- Assessment Management
- Communication Management
- Insurance Management
- Payroll Management
- Compliance Management
- Document Management
- Calendar Management
- Task Management
- Knowledge Base Management
- Workflow Management
- Care Plan Management
- Client Management
- Records Management
- Invoice Management
- Forms Management
- Real-Time Data
- Task Scheduling
- Activity Tracking

**Value-Based Care**
- Clinical Charting
- Electronic Visit Verification (EVV)
- Carer Coordination
- Point of Care
- For Long Term Care
- Geriatric Care

**Additional Functionality**
- Chat/Messaging
- Employee Portal
- Activity Dashboard
- Reminders
- AI Copilot
- Customizable Forms
- Multi-Location
- Telemedicine
- GPS
- API
- Reporting & Statistics
- Monitoring
- Mobile Access
- Visit Verification
- Electronic Signature
- Billing & Invoicing
- Clock In/Out
- Client Portal
- HIPAA Compliant
- Generative AI
- Customizable Reports
- Real-Time Notifications
- Real-Time Reporting
- Time Tracking by Client
- Mobile Alerts

## Top PlayMaker CRM Alternatives
  - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - 4.7/5.0 (233 reviews)
  - [Therap Services](https://www.g2.com/products/therap-services/reviews) - 4.6/5.0 (221 reviews)
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