LL
Lisa L.
Small-Business (50 or fewer emp.)
"Empowers My Home Daycare with Seamless Integration"
4.5/5
What do you like best about Playground?

I like how Playground connects with my website so I don't lose interested families. I appreciate that Playground offers everything I need, and I'm still learning to use it at its full capacity. The initial setup was easy for me, thanks to having used many apps in the past and the helpful support from AI. If communication continues to be good, I'll be very satisfied. Review collected by and hosted on G2.com.

What do you dislike about Playground?

I find the billing process takes longer than I expected for the first time. It would have been helpful if they shared that information during the demo, so planning around it is smoother. Review collected by and hosted on G2.com.

Response from Case Davis of Playground
Edit edit

Hello Lisa! Thank you for sharing this, and welcome to Playground.

It’s great to hear the connection with your website is helping you capture and keep interested families, that’s such an important piece for growing a home daycare. We’re also glad setup felt smooth and that you’re starting to explore everything the platform can do.

We really appreciate the feedback on billing as well. That’s helpful context, especially around setting expectations early on, and something we can continue to improve.

It’s awesome to hear you’re using Playground across so many areas already. Thanks again for taking the time to share this 💛

Aisha A.
AA
Aisha A.
Executive Director
Mid-Market (51-1000 emp.)
"Very Simple to Navigate and Easy to Implement"
4/5
What do you like best about Playground?

Its very simple to navigate through ease of implementation Review collected by and hosted on G2.com.

What do you dislike about Playground?

you should be able to add teachers without their emails as we don't want them to have personal. So we created classroom emails however that does not hold up accountability during diaper changes, injuries or chats with families. We should be able to toggle teachers in their classrooms without having to assign their personal emails Review collected by and hosted on G2.com.

Response from Case Davis of Playground
Edit edit

Thank you for sharing your experience Aisha.

We’re really glad to hear Playground has been simple to navigate and easy to get up and running, that’s something we put a lot of focus on.

Your feedback around staff accounts and classroom management is incredibly helpful. We understand how important accountability is in those moments, and this is great context for how we can improve that experience.

It’s also great to hear that billing and overall functionality have been working well for you. We really appreciate you taking the time to share this

Samantha L.
SL
Samantha L.
Assistant Director of ECE
Small-Business (50 or fewer emp.)
"Easy to Use with a Friendly, Helpful Support Team"
5/5
What do you like best about Playground?

Easy to use, friendly and helpful support team. Review collected by and hosted on G2.com.

What do you dislike about Playground?

The expense, even though it is so valuable to our program!

Also, that the emails from playground say : [Playground] Temple Beth Hillel, and I cannot change the sender info or subject I want it to say.

Videos are really difficult to post. Review collected by and hosted on G2.com.

Response from Case Davis of Playground
Edit edit

Thanks for sharing Samantha!

We’re so glad you’ve found Playground easy to use and that our support team has been helpful along the way. It’s great to hear it’s making classroom communication easier for your program.

We also really appreciate the feedback around pricing, email customization, and video uploads. That’s all helpful insight as we continue to improve.

We’re grateful to have you as part of the Playground community 💛

Susan M.
SM
Susan M.
Small-Business (50 or fewer emp.)
"Effortless Attendance and Expense Management"
5/5
What do you like best about Playground?

I find Playground really easy to use. I particularly appreciate the easy sign-in for parents with multiple children enrolled and the ability to track vaccinations. Everything about Playground makes managing attendance, expenses, and tracking payments straightforward. I rated it a 10 and recommended it on Facebook. Review collected by and hosted on G2.com.

What do you dislike about Playground?

I'm not sure how to use the Playground card, specifically how to add money to it. It would be helpful to have it linked to a specific bank account with a feature to add funds or put a specific amount. Review collected by and hosted on G2.com.

Response from Case Davis of Playground
Edit edit

Thank you so much Susan, we really appreciate you sharing this and for the Facebook recommendation.

We’re so glad Playground has been easy to use and that features like multi-child sign-in and vaccination tracking are making things simpler for you. It’s great to hear it’s helping with attendance, expenses, and payments while cutting down on paperwork.

And thank you for the feedback on the Playground card, that’s really helpful and we’ll be sure to pass it along to the team.

Andrew M.
AM
Andrew M.
Small-Business (50 or fewer emp.)
"Seamless Childcare Management with Responsive Support"
5/5
What do you like best about Playground?

I appreciate the customer service and customization of Playground. Whenever a problem arises or I have a question, customer support is very responsive. The engineering team even made a special report function for our CACFP reporting. I value the responsiveness of the support team. Additionally, I like that the online version and app communicate effectively, creating consistency that was lacking in our previous tool, Procare. Review collected by and hosted on G2.com.

What do you dislike about Playground?

Nothing comes to mind at this time. Review collected by and hosted on G2.com.

Response from Case Davis of Playground
Edit edit

Hi Andrew,

It’s great to hear that the responsiveness of our team has stood out, and we’re especially glad the custom CACFP report has been helpful for you. That kind of collaboration is something we care a lot about. We also love hearing that the experience feels consistent across web and mobile, especially compared to what you were using before.

It’s awesome to see Playground supporting so many parts of your operations all in one place. Thanks again for taking the time to share this!

Emily P.
EP
Emily P.
Small-Business (50 or fewer emp.)
"Streamlined Parent Communication with Ease"
5/5
What do you like best about Playground?

I use Playground for attendance, chat, and online billing. I like using autopay for weekly tuition, and I love posting photos to provide great parent communication. This helps show what children are working on and the names of lessons. I also find the attendance record feature helpful. Additionally, the initial setup of Playground was easy for me. Review collected by and hosted on G2.com.

What do you dislike about Playground?

some forms are not editable, especially tax forms Review collected by and hosted on G2.com.

Response from Case Davis of Playground
Edit edit

Thanks for sharing this Emily, we really appreciate it.

It’s great to hear how you’re using Playground across attendance, billing, and communication with families. We love that you’re sharing photos and lessons throughout the day, that kind of visibility makes a big difference for parents.

Thanks again for taking the time to leave a review!

Courtney B.
CB
Courtney B.
Owner/Director
Small-Business (50 or fewer emp.)
"Playground Is Incredibly User-Friendly for Parents"
5/5
What do you like best about Playground?

I absolutely love how user friendly it is, and easy for the parents to toggle thorugh. Review collected by and hosted on G2.com.

What do you dislike about Playground?

Haven't found anything I dislike about playground. Review collected by and hosted on G2.com.

Response from Sasha Reiss of Playground
Edit edit

Thank you for the kind words! We’re so glad to hear that both you and your parents are finding Playground easy to use and navigate. Creating a simple, intuitive experience for families is a huge priority for us.

It’s also great to hear that Playground is helping solve operational challenges—especially around payroll. We truly appreciate your support and are excited to keep helping your program run more smoothly every day!

Taylor W.
TW
Taylor W.
Small-Business (50 or fewer emp.)
"Streamlined Childcare Management with Ease"
5/5
What do you like best about Playground?

I use Playground for my childcare program, and it has been incredibly helpful for billing, payments, and keeping track of kids and their files. I like how it makes keeping track for yearly taxes a breeze. The ease of setting it up was also great, as it was super easy! Review collected by and hosted on G2.com.

What do you dislike about Playground?

I think everything is pretty well explained, it can get confusing to find my end of year statements but once I ask the help chat it is a breeze. Review collected by and hosted on G2.com.

Response from Case Davis of Playground
Edit edit

Thanks so much for sharing this Taylor.

We’re really glad Playground has made things easier for billing, tracking, and especially tax time, that’s a big one. It’s also great to hear setup felt simple from the start.

Appreciate the note on year-end statements too, that’s helpful feedback for us.

Thanks again for taking the time to leave a review!

Angie A.
AA
Angie A.
Senior Director
Small-Business (50 or fewer emp.)
"Simplicity at Its Best"
5/5
What do you like best about Playground?

Its simplicity- I like that its so easy to use Review collected by and hosted on G2.com.

What do you dislike about Playground?

My least favorite is that we have to play with it to tailor it to our organization and that messes with our data entry and eventual statistics/ tracking. Review collected by and hosted on G2.com.

Response from Case Davis of Playground
Edit edit

Thanks for sharing this Angie!

We’re glad Playground feels simple and easy to use. We also hear you on setup and data consistency, that’s helpful feedback as we continue to improve.

Thanks again for your input!

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Automated Billing and Reminders Make Payments Effortless"
5/5
What do you like best about Playground?

my favorite feature is the automated billing. It sends out reminders when payment is due or past due. It is one less thing i have to worry about Review collected by and hosted on G2.com.

What do you dislike about Playground?

I havent found anything i do not love about playground. Review collected by and hosted on G2.com.

Response from Case Davis of Playground
Edit edit

Thank you so much for sharing this, we love hearing it.

Automated billing is one of those features that’s meant to just quietly take work off your plate, so it’s great to hear it’s doing exactly that. And we’re really glad our support team has been quick to help whenever questions come up.