I really like that Playground is a one-stop shop for staff, families, and billing. The new updates that allow us to send and assign paperwork to families have been a game changer for meeting our annual paperwork requirements. I also appreciate that we can post multiple photos to families, along with updates and reminders, from both teachers and admin. Since moving to Playground, we’ve eliminated email and two other software systems, which has significantly increased our efficiency as a center and led to more positive feedback from families (plus budget friendly!) Review collected by and hosted on G2.com.

My only ask, and I know the team is working on it (another awesome feature of playground is that you can suggest improvements and the team actually works on them and tells you what is under review, in progress, etc.), is staff scheduling. In KS and for our NAEYC accreditation, we have to show which staff are in the room at all times and prove who is first aid/CPR certified, plus make sure we have enough for ratios, meetings, staff out sick, etc. I do still use an excel spreadsheet that has our day broken into 30-minute intervals to note who is in each room when and adjust as life happens. I would love a Playground solution to/for this! Review collected by and hosted on G2.com.

I think Playground is a wonderful tool because it's indispensable for our school's daily activities. It's really versatile and complete, which is why we transitioned from Gusto. The tech support team is knowledgeable and friendly, but we rarely need help as the platform is very intuitive. I love its tools and the simplicity of its design; it has a complete, well-organized toolkit that's easy to find. The initial setup was easy, even though there weren't as many tools when we first joined. Overall, Playground solves the problem of keeping track of attendance and facilitates communication effectively. Review collected by and hosted on G2.com.

I don't like that the layout keeps changing, I understand it is because of additions and improvements made to the software, but it becomes temporarily confusing. I'd like to see a final version with no further changes to the layout, so I do not have to re-learn where to find tools. Review collected by and hosted on G2.com.

Playground has been very useful for my childcare business because it helps me keep track of all students' hours and calculates their bill at the end of the week. I really enjoy how it allows me to send my CCA hours to the State with very little issues, and it's super easy to use! I appreciate having a contact person at Playground who can walk me through any problems I encounter and fix them right away. The initial setup was very easy, especially because Janey walked me through it personally. Review collected by and hosted on G2.com.

I wish they could add the dollars up weekly instead of me having to calculate it manually. Playground tells me how much each student owes per day, but does not add up their costs per week. Review collected by and hosted on G2.com.

I like that Playground streamlines our daily operations by centralizing billing, contracts, communication, and account management for families in one place. It keeps everything in one place, which really simplifies my day. I appreciate being able to manage billing, contracts, and family communications without jumping between systems. Additionally, it was easy to set up. Review collected by and hosted on G2.com.

The issue I'm currently having is when parents view their contract. If they don't complete in one setting it creates another form with blank information. If they can fix the glitch that would be great. We didn't have this issue before the last two updates. Review collected by and hosted on G2.com.

I find the customer service and chat feature to be outstanding. The chat is fast and easy, and the reps are incredibly responsive and helpful with any issues or questions. Billing for families is simple and straightforward, making it easy for them to pay their bills on time or even in advance. The registration process is very family-friendly and easy for families. Playground was a huge improvement over our previous system, and the initial setup was a breeze! Review collected by and hosted on G2.com.

Reporting has been a struggle. We find the reporting features to be a bit limited, constrained, and difficult to navigate. I would like to have more control over what information we sort by and how the reports are laid out. It would help if it operated similar to Access or Excel. I also cannot find reports that generate nice print versions of rosters. Review collected by and hosted on G2.com.

While I'm new to Playground, I really like the payment and pickup systems. The payment system is straightforward, with all payments clearly outlined, making it easy for parents to follow along. It's very seamless and family friendly. We can effortlessly add or remove a credit card. The pickup system is intuitive too, with a family using one PIN to manage pickups, and it's great that they can designate who picks up the child using a dropdown menu or a QR code. The 'on the way' feature is also really helpful. Review collected by and hosted on G2.com.

I hate the fact that Playground does not have "grade level" supports ( i.e. 3rd grade). Everything is age-based, which doesn't allow for sorting by grades. It's not after school friendly at all, despite being promoted as a feature used by a lot of after school programs. This lack of functionality, like tying to a grade or setting a grade group instead of an age group, seems like an easy fix but it's not available. Review collected by and hosted on G2.com.

I really like that Playground reduces paperwork since everything is electronic, which makes it easier for everyone involved. The instant messaging with staff and parents is great, and it helps parents feel more involved in their child's day by getting updates and photos throughout the day. I also find it helpful that I can easily track paperwork expiration dates and updates. The easy billing and bill payments for parents are convenient. I appreciate the quick response time from customer service when solving an issue. Plus, setting it up was very easy. Review collected by and hosted on G2.com.

I would like to have the ability to assign individual ratios to each child and have it calculated by classroom. Review collected by and hosted on G2.com.

I love Playground in general, from both the parent side to the staff side. I appreciate that it doesn't constantly crash and allows staff to request time off. I find the staff clock-in and clock-out feature useful, and I like the ability to send parents picture messages through chat. The initial setup was pretty easy for me and my team. Review collected by and hosted on G2.com.

I definitely think the billing side of Playground could be improved. We've had issues pretty much from the beginning with parents' accounts not accurately showing their balance, and we constantly have to "refresh" their balances to see if that fixes the issue. Review collected by and hosted on G2.com.

Playground is so user friendly and their customer service is top notch. We are a very small center, and they have been so easy to work with in our switch to the digital times. Review collected by and hosted on G2.com.

There is no dislikes or complaints that I have about Playground. Review collected by and hosted on G2.com.

I like that it is extremely user friendly and cuts down the time needed to do day to day tasks. Also the price and help desk is amazing Review collected by and hosted on G2.com.

There are a lot of side bits you need to pay for in order to get the entire app and all its benefits Review collected by and hosted on G2.com.